Intern PVC Chemist at Henkel

YOUR ROLE

• Use market and customer analytics to stay up-to-date on eveolving industry trends
• Develop and evaluate KPI results and drive innovation and continuous improvement via data driven decisions and actions
• Implement continuous process improvement, including policy and procedures
• Contribute globally and regionally to best practices, academy/trainings, processes/tools, etc.
• Responsible for customer technical training via appropriate formats: academies, Webinars, at customer site, at Henkel facilities, etc.
• Drive development of an end-to-end customer experience from identifying new value propositions to enhancing customer service
• Leverage customer feedback to align global/regional SBU projects in creating joint value
• Give feedback to and proactively seek it from sales, marketing, PD and innovation
• Effectively communicate with end-users, co-workers, managers, and other departments
• Work with outside vendors and external teams to collect and confirm business and technical requirements
• Manage the application development team to ensure quality deliverables
• Design, improve, and document application engineering processes
• Help to ensure the successful sustainment, development, and enhancement of applications

YOUR SKILLS

• ADP, ALBERT
• Digital tools
• Lean management
• Operations
• Process excellence
• Project management
• Quality management
• Risk assessment
• Training preparation
• Finance
• Marketing and sales