Human Resources Administrator at Clover S.A. Proprietary Limited

Job Advert Summary    
Requirements    

• National Diploma (Human Resources)
• 2 - 3 years relevant experience in HR Administration
• 2 - 3 years’ experience in FMCG industry advantageous
• Business English: Fluent
• Computer literacy (Intermediate)

Competencies    

• Proactive and action orientated 
• Maintains high standards 
• Achieves Results Effectively 
• Customer orientated
• Approaches situations with an open mind and solves problems creatively 
• Displays resilience, determination and flexibility 
• Must be a team player 
• Collaborate with others to achieve a common objective 
• Commitment and motivation 
• Interpersonal effectiveness 
• Administrative capabilities 
• Thinking and reasoning logically 
• Communicates effectively 

Duties and Responsibilities    
PROCESS EMPLOYEE BENEFIT ADMINISTRATION  

• Capture all employee additions, amendments, terminations and claims on service provider portals 
• Verify records on supplier portals and keep internal claim and other recordkeeping up to date 
• Submit group scheme claims, home loan applications, medical aid withdrawals and membership changes, disability and death claims via email correspondence 
• Capture deduction changes on payroll and ensure that employer contributions and payroll deductions are processed accurately and timeously 
• Assist with required communication and administration to ensure successful finalisation of all employee queries 
• Assist with the processing of conversions, administration and communication with employees on pensioners' payroll 
• Assist to distribute and collate communication and documentation to and from branch HR departments 
• Assist with the compilation and storage of records, reports, and documentation in accordance with legislative requirements eg. POPIA and Pensions Act 

PROCESS PAYROLL INPUT  

• Capture input on payroll system for respective branches and third parties 
• Perform calculations according to input received and capture input in the systems 
• Ensure master data integrity and accuracy of payroll data/records (electronic & manual) 
• Control input by checking dummy payslips for accuracy in order to rectify if necessary and process in payroll 
• Assist with required communication and support to ensure successful resolution of all payroll queries 
• Provide support to branches and assist employees and HR users with payroll and system related queries 
• Provide assistance with the packing and shipping of monthly employee payslips and other branch documentation 

PROVIDE HR SYSTEMS SUPPORT  

• Provide first line HR systems support to all regional HR systems users (budget, Performance Management etc.) 
• Provide first line HR systems support to all branch Manager Self Service (MSS) and ESS system users 
• Provide full support and back-up function for all HR System functionality 
• Perform troubleshooting and system problem-solving 
• Resolve or escalate all systems user queries and close Jira Service desk calls 

PROVIDE HR ADMINISTRATION SUPPORT  

• Assist Branch HR Administrator with admin functions relating to employee engagements, changes and terminations 
• Assist to administer the national personnel budget process, and the management of all branch budget changes 
• Provide general HR administration and reporting support as required by the team 
• Prepare presentations and ad-hoc reports upon request 
• Provide accurate management information upon request

SUPPORT INTERNAL AND EXTERNAL AUDIT PROCESSES  

• Perform system and payroll data audits (electronic & employee files) to ensure Employee Master data integrity 
• Collate, verify, track and provide feedback to branches on all monthly audits 
• Support payroll, HR and Systems teams with annual payroll processes (external auditors) 

PROVIDE GENERAL ADMINISTRATIVE SUPPORT  

• Assist with the preparation and publishing of policies and communications to stakeholder
• Arrange and distribute medical aid cards and medical aid bags to members 
• Act as stand-in  for all Benefit, HR Admin and Payroll team members when required 
• Prepare presentations and ad-hoc reports upon request 
• Provide accurate management information upon request 
• Assist management with travel and meeting arrangements 
• Provide any general administrative assistance required with projects and ad-hoc requests