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Rand Merchant Bank (RMB), a division of FirstRand Bank Limited, is a leading African corporate and investment bank and part of one of the largest financial services groups in Africa. We offer our clients innovative, value-added advisory, funding, trading, corporate banking and principal investing solutions. As the corporate and investment banking arm of Firs...
Role Purpose
To lead and enable solution design, development and deployment on all Group digital interfaces(channel) that ensures improved digital client experience for C&I clients. To collaborate and partner with key stakeholders in the organisation and the broader Group to implement digital channels within the specified group frameworks and best practices and innovations across all presence countries. To deliver digital interface solutions for clients in line with client interaction needs and preferences. The Head of Digital Interactions is accountable for the overall delivery of the digital interfaces and interaction adoption by C&I clients while reducing the cost to serve.
Responsibilities
Qualifications and Experience
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