Workforce Management Specialist at Altron Bytes Systems Integration

Responsibilities:

Implementation and Configuration:

• Lead the implementation and configuration of Kronos Workforce Management modules based on business requirements
• Customize and optimize Kronos applications to meet organizational needs
• Facilitate seamless integration with existing systems and applications

System Maintenance and Support:

• Provide ongoing support for the Kronos system, troubleshooting issues, and resolving technical problems
• Perform regular system updates and maintenance tasks to ensure optimal performance
• Collaborate with IT and HR teams to address user inquiries and concerns

Business Analysis:

• Work closely with business stakeholders to understand workforce management needs
• Analyze and document business processes to identify opportunities for improvement
• Translate business requirements into Kronos system configurations (survey)

Training and Documentation:

• Develop and deliver training programs for end-users on Kronos system functionalities
• Create comprehensive documentation for system configurations, processes, and best practices

Stay Current on Kronos Updates:

• Stay informed on the latest Kronos updates, features, and industry best practices
• Evaluate and recommend new functionalities that align with organizational goals

Qualifications:

• Bachelor’s degree in information technology, Computer Science, or a related field
• 5 + years proven experience in time and attendance systems, preferably Kronos Workforce Management or in a similar role
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and collaboratively in a team environment
• Certifications in Kronos solutions are a plus

Additional Requirements:

• Willingness to travel, if necessary, for on-site implementations or client meetings
• Flexibility to work outside regular business hours during system upgrades or critical issue resolution

Education

• National Diploma: Information Technology (Required)