General Manager - Clothing Retail Operations at Pick n Pay Stores Limited

Minimum Requirements    

• Bachelor’s Degree |Relevant Diploma
• 8 - 10 years in similar role in a Clothing - Retail background
• Must be computer literate – Advanced level
• SAP knowledge is beneficial

Duties & Responsibilities    

• The job of a GM Retail Operations will be working with the senior retail team of the company to clarify the strategy and objectives translating it into a clear and deliverable department plan that delivers measurable business benefit and fits within the agreed budget.
• Accountable for the delivery of the sales department plan by 'leading' the retail operations team and maximising their performance.
• Defining short to long-term strategic goals and developing clear plans to implement them.
• Responsibilities involve working with the senior retail team to clarify strategy and objectives and translate it into a clear and deliverable plan.
• The GM for Ops will lead and motivate a large retail operations team of the business to deliver the plan, constantly reviewing capability and capacity to ensure objectives are delivered, individuals grow, and a succession plan is in place.
• Sustaining current market position and growing market share and meet KPI and financial business requirements
• The role requires strong leadership skills to inspire a large team to be customer centric and deliver measurables against a customer first operations strategic plan

Competencies    

• Strategic, innovative and autonomous approach to problem and process solving
• High Business acumen
• Commercial and financial acumen
• Decision-making skills
• Numerical, analytical and interpretive ability
• Assertive and able to communicate effectively
• High attention to detail
• Align with Pick n Pay values
• Networking and relationship building skills
• Self-motivated and own development driven mindset
• Ability to enforce and maintain high standards, even under pressure.
• Mentorship and coaching skills to build and lead  large successful teams
• Successfully manage a diverse grow of people
• Leadership skills for inclusivity and diversity of thought
• Customer centric decision-making skills
• Clothing trading skills and competencies