Divisional Assistant – FMCG/ Consumer at Aspen Pharma Group

OBJECTIVE:

• To ensure efficient support to the Consumer/ FMCG division

Key Performance Areas:

• Effective utilization of resources to keep processes cost effective
• Ensure timeous payment of all accounts – Follow up on any commercial admin priorities
• Capture all expenses onto excel
• All queries are followed up and resolved in the shortest possible timeframe within policy framework
• A professional attitude is displayed when responding to customers’ needs.
• Ensure all orders are within the Self-Care Association & Marketing code
• Obtain approval by Divisional Head when required
• Generate purchase requisions
• Source and book venue, ensure timeous payment of venue
• Arrange for Presentation equipment if required – ensure in working order
• Compile and send out invitations
• Arrange transport to venues and for in-field work – Flights, cars, coaches etc
• Manage all queries and problems
• Commercial requests received from service providers to be processed and followed through
• General administration, typing of correspondence, Meeting Minute taking.
• Filing and faxing
• Book and arrange venues for functions
• General administrative requests Consumer Commercial team
• Loading material on the Veeva/ equivalent systems if necessary

Requirements
Skills & Attributes:

• Planning, analytical, listening, problem solving, time management, conflict resolution, decision making, report writing and communication skills. Service orientated and Computer literate.
• Accuracy, initiative, confidentiality, empathy, customer focus, patience, logical thinking, information seeking and cultural sensitivity. A professional attitude is displayed when responding to customers’ needs.

Knowledge of:

• Knowledge of Business, process, job, system, product, and Industry

Education & Experience:

• Matric / Grade 12
• Sales / Marketing diploma an advantage
• Minimum of 1 year secretarial experience
• Computer literate – MS Office   
• BAAN & Powerplay packages an advantage
• General administration experience
• Customer service experience – essential
• Co-ordinating / multi-tasking for more than one manager