Collections Clerk (JB3336) at Educor Holdings

• To collect outstanding fee payments through a process of persuasion and negotiation whilst ensuring that legislative requirements are met.

Educational requirements:

• Grade 12
• Exposure to a finance environment or relevant experience in a similar role
• At least 6 Months to a years’ experience
• Experience in a call center environment or relevant experience in similar role
• MS office proficient
• Exposure to Excalibur collections system (min 6 months experience)

Main Purpose:

• Achieve set collection targets
• Ensure legislative requirements are adhered to collecting outstanding fees
• Ensure consistent and professional service levels
• Arrears collections
• Updating and maintenance of database
• Appropriate negotiation with debtors
• Problem and query resolution