Change Management Consultant (12 Month Contract) (Hay Band O) - Glenvista at Rand Water

Job Advert Summary    

• Rand Water is currently looking for a Change  Management Consultant to plan, manage and facilitate the Change Management solutions in support of the Group Finance Transformation Projects across the organisation. This role encompasses but not limited to, leading the processes connected to change management implementing and embedding the integrated Change Management plans through the alignment of people to systems and processes within finance and in the organization at large.
• The position is output based and support a dynamic project-based environment. Portfolio of deliverables are expected weekly to ensure smooth execution of project deadlines. Design, manage and execute all Stakeholder, Communication, Impact assessment, Training and Support Strategies, using structured processes, relevant methodologies, and project Management disciplines.

Minimum Requirements    

• Honours Degree in Behavioural Science, Organisational Development, Change Management or equivalent. Master’s Degree is advantageous
• Minimum of 8 years in Transformation and Change Management Consulting, multi-project and Programme environment experience; finance or systems related is advantageous
• Implementation of Project Management Office experience a plus
• Advanced computer literacy proficiency
• Valid Code 8 driver’s license

Primary Duties    

• Define the Change Management frameworks in support of the Group Finance transformation journey
• Design and implement and organisation wide change management and stakeholder management frameworks, strategies and plans in support of the Group Finance projects
• Integrate the change management strategies and plans across the Group Finance projects
•  Implement the organisation wide change management programmes and interventions at strategic, tactical, and operational levels of the organization
• Define, implement, and manage changes that impact on people, systems, and process in support of the Group Finance projects
• Evaluation and ensuring the readiness for change
• Analysis, data collection, and feedback efforts in order to provide insights into change management effectiveness and continuous improvements
• Development of a Project Management Office, Processes & Procedures, Governance, and guide project methodologies
• Define and facilitate the project team support and monitoring plans
• Identify, analyse, and prepare risk mitigation tactics to support change adoption and project success as required
• Define and implement the project team effectiveness support plans
• Implement a Change Benefits tracking system
• Develop and manage the post implementation change management support plans
• Co creation and ultimate quality assurance of the appointed Change Management suppliers’ deliverables
• Develop and implement a finance cultural framework within the Rand Water culture
• Develop a Behavioural thumbprint for Finance and the implementation plan
• Continuous gap analysis to Identify Change Management Initiatives for Finance and implementation plans
• Prepare and coach Change Leadership within the finance team for sustainability

Knowledge    

• Culture Change
• Organisation values – translating these to the core business and individual’s behaviors
• Change Management knowledge
• Business consulting knowledge
• Finance/systems Transformation and implementation
• Transformation and change management initiatives from start to end
• Understanding and application of the methodologies for both Transformation and change management
• Conduct diagnosis on organisation design, identify risks, recommend and ensure implementation of corrective actions
• Know- how on cost saving and efficiency initiatives

Skills    

• Business Acumen
• Ability to solve problems creatively, multitask, work under tight deadlines, and learn new concepts quickly
• Strong Project Management skills and knowledge
• Integrated view of business
• Customer centric in delivering the service to business
• ROI principles and application
• Hands-on experience of projects and programs management
• Sound judgment to be able to make objective decisions based on complex sets of information and data
• Excellent communication skills both verbal and written
• Excellent influencing skills at executive and operational level
• Strong Facilitation skills
• Strongly numerate
• People management skills
• Documentation and Process Management skills

Attitude    

• Communication with impact
• Ability to work independently and as part of a team.
• Ability to establish and maintain strong stakeholder and client relationship
• Working in cross-functional teams
• Follow through assignments
• Be a self-starter
• Discretion
• Assess and analyse the business environment to provide best practice solutions
• Accurate data capturing & report writing
• Handling queries with subtlety and diplomacy
• Provide friendly, professional, helpful, accurate and efficient service to customers
• Maintain confidentiality
• Ability to work under high levels of work pressure
• Complex problem solving
• Assertiveness
• Dealing with conflicting priorities
• Attention to detail
• Demonstrate leadership, versatility, and integrity