Atlassian Administrator (CPT) at BETSoftware

Job Description

We Want You:

• Are you passionate about technology and adept at navigating the Atlassian suite of tools? BET Software is on the lookout for a Atlassian Administrator to join our vibrant Cape Town team. In this dynamic role, you’ll be instrumental in configuring, customising, and optimising our Atlassian applications to meet diverse organisational needs. Working closely with cross-functional teams, you’ll ensure seamless operation and provide expert technical support. If you thrive in a collaborative environment and are ready to make a significant impact, we want to hear from you. Apply now and take the next step in your career with us

You Bring:

• Completed or studying towards a Degree or Diploma in Computer Science or related.
• Minimum of 2 years’ experience assisting with the administration of Atlassian suite of tools.
• Solid understanding of the SDLC, scripting languages and Atlassian products (JIRA, Confluence).
• Working understanding of the administration and configuration of Atlassian applications, creating workflows, issue types, custom fields and permissions.
• Excellent problem-solving skills and the capabilities to troubleshoot technical issues independently.
• Strong written, verbal and reporting communication skills.
• Atlassian certifications (e.g. Certified JIRA Administrator) (advantageous).

What You’ll Do:

• Consult with teams and business users to design Atlassian workflow/s that will streamline business processes.
• Develop metrics, dashboards and advanced filters in the Atlassian suite to provide meaningful operational/performance metrics and status reports to stakeholders.
• Customise Atlassian workflows for multiple projects using Conditions, Validators, Post functions and even Properties where applicable.
• Create customised solutions which often entails advanced configurations using apps (i.e. plugins) such as ScriptRunner in JIRA.
• Determine ways to optimise and improve Atlassian Product/s setup and workflows and implements configuration changes.
• Document solutions and provides user training and guidance.
• Stay connected with the Atlassian community to keep up to date with the latest tools and trends.
• Responsible for the analysis and interpretation of requirements across several departments in relation to the Atlassian product suite, thereby mapping out and configuring the requirements on these products.
• Responsible for access management within the Atlassian Product suite.
• Responsible for the configuration of workflows for the management of business processes.
• Responsible for the configuration of dashboards for the provision of high-level reporting and analytics to stakeholders.
• Responsible for the extraction and provision of reports that contains specific data and needs for teams.
• Responsible for the support of other applications and systems that is within the Atlassian Suite.
• Responsible for the requirement definition, configuration and automation of business processes for clients.