Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
Deloitte is one of the country's leading professional services firms in Southern Africa, and is dedicated to assisting companies succeed in the business environment- whether it be through our tax, audit, consulting or financial advisory services. At Deloitte, we understand that solutions are not just a static one dimensional report, but rather, an integrated...
About the Division
It takes a high-powered network of internal support professionals to keep Deloitte going strong. The internal services function provides a wide variety of support services to our organisation and people.
Rewarding career opportunities are available in:
- Human resources
- Information technology
- Marketing and Communications
- Financial support services, and much more.
As with all the functions in Deloitte, a core set of competencies is associated with each internal service area. An overall understanding of value-added client service, the experience to work in multifunctional and cross-border teams, strong business acumen, and the instinct to think and act globally are essential for advancement within Internal Client Services.
What impact will you make?
Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivalled opportunities to succeed and realize your full potential.
Job Description
Main Purpose of Job
- Responsible for the administrative and co-ordination function within the Assessment Centre.
Differentiators for this role
Co-ordination of
MADC & LADC programme
- Coordinates the planner & calendar for candidates and assessors by:
- Sending calls for nominations to service lines.
- Consolidating the responses and planning of the programmes (dates, candidate and assessor allocation).
- Updating planners & calendars when changes are made.
- Sending out requests for assessors and ensuring that there are enough for each programme.
- Communicating allocations and confirming any changes made with business.
- Sending out diary blockers with pre-work attached 7 weeks prior to the programme.
- Ensures all pre work submissions are received from the delegates and follow up where required.
- Sets up and manages administration of the ALS exercise to the candidates, for LADC and the email and risk & independence exercise for the MADC.
- Acts as an observer in MADC case study and provides feedback on teamwork to the facilitator.
- Scribes for the LADC consensus or MADC debriefs as required.
- Coordinates feedbacks and any changes as and when these arise.
Relationship Building / Networking
- Engages with candidates and assessors on any coordination matters to ensure smooth running of the programmes.
- Administrative Duties
- Creates classes for each session on SABA and keeps it up to date.
- Completes the firm’s risk compliance onboarding process for all service providers (BRMS & Master Data) as well as contracting.
- Keeps the diary up to date and manages recruitment booking system for all assessment bookings (Direct Entries, Recruitment, Graduates, MADC and LADC).
- Keeps the MADC/LADC database updated after each programme and assists with the collection of data from the database if required by the Assessment Centre Manager for reporting purposes.
Finance
- Prepares and submits month end billing report to Finance for payment.
- Processes all service provider invoices on SAP and submits to accounts payable.
- Liases with the finance team on any queries.
Key Performance Areas:
Strategic Impact
- Co-ordinates activities / events for the team, function or service area in support of the defined strategic objectives
Client Impact: External / Internal
- Monitors client needs relating to role and adapts to changing requirements
- Defines and proposes ways to improve processes and /or systems to enhance the delivery to the business
Operational Effectiveness
- Effectively coordinates processes to ensure that deadlines are met
- Checks for accuracy in all processing of information
- Mitigates risk factors through thorough evaluation of requirements and documentation
- Provides accurate and detailed reporting as relevant to the role
- Supports team / business with assistance on overflow work that arises to ensure effective delivery to business
- Works within approved budget and timelines
Development/Growth of Team
(Detail applicable to role)
- Actively works to address own identified development areas
- Guides junior admin / co-ordination staff on effective processes and standards
Budgets / Profitability
- Effectively uses time, equipment and resources
- Accurately and timeously records any costs incurred in work processes
Qualifications
Minimum Qualifications
Desired Qualifications
- Administration diploma or degree
Minimum Experience
Desired Experience
- 6 months in an Assessment environment
Additional Information
Technical Competencies
- Competent in full MS Office suite
- Sound knowledge of all work processes related to the role
- Good reporting skills
Behavioural Competencies
- Effective communication skills, both written and verbal
- Excellent attention to detail
- Planning and organising skills
- Focus on delivery
- Strong relationship building and interpersonal skills at all levels
- Ability to solve more complex issues without assistance
- Good business acumen
Gmail
Yahoomail