Accessories Manager Kia South Africa (Pty) Ltd - Parts Distribution Centre at Motus Holdings Limited

Specific Role Responsibilities

Accessories Operations:

• Define standard operating procedures (SOPs).
• Product development and maintenance.
• Stock forecast and obsolescence monitoring
• Backorder tracking.
• Provide effective communication for marketing campaigns and development of point of sale material.
• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial wastage.
• Attain accessories targets to maximise profits, monitor and grow margin on sales through quality offerings.
• Campaigns and roadshows management.
• Website maintenance & management.

Analysis and Reporting:

• Conduct research and gather data to provide input for operational reporting and decision making processes, identify new opportunities/trends which could result in better operational processes.
• Enable planning for value-added process improvements, initiatives and services.
• Monthly reporting and analysis to the management team.

Dealer Management:

• Identify the accessories requirements of the dealer network and disseminate the information to the accessories development department.
• Dealer stakeholder visits and management, liaise with dealer personnel on operational issues.
• Management of dealer request through the ticketing system.
• Initiate sales promotions and the marketing thereof to the dealer network.
• Identify new product lines and opportunities – maximize sales opportunities to grow revenue.
• Facilitate product support and training for deal.
• Manage and resolve all customer complaints with accessories complaints.

Supplier Management:

• SLA maintenance & management.
• Supplier visits to build sustainable relationships that contribute to a culture of customer service excellence.

People Management:

• Continually monitor the team’s skills needs and continually develop to ensure overall efficiencies.
• Provide advice and support with the management of change and offer support where required.

Qualifications and Experience

• 3 + years Experience in the Automotive industry.
• A Code 8 Driver's Licence is vital.
• Computer literacy
• Proven track record of meeting regular monthly targets.

Skills and Personal Attributes

• Client Focus
• Improvement and results oriented
• Creativity, innovation and interpersonal effectiveness
• Persistence, tenacity and personal courage
• Planning and Organising