Business Analyst - Health Systems at Discovery Limited

Job description

Key Purpose

• Understanding the business requirements and through a structured process documenting, validating and translating it into functional specifications that are used by developers to craft a technical solution
• Testing and validating the functionality of the technical solution against the business requirements
• Interfacing between the business client and the development team with regards to the business and functional requirements
• Ensuring that the business requirements are delivered in the implemented solution
• Working with multiple business areas and multiple teams that require deep integration of solutions
• Building and maintaining strong relationships with clients and acting as consultant on the application

Key Areas of Responsibility

• Business Case
• Customer Requirements Specification (CRS)
• Product Requirements Specification (PRS)
• Solution Proposal
• Project Documentation
• Test Basket
• Release Notes & Training Material
• Query Report
• Service Level Agreements
• Guidelines, standards and Reference Examples
• Requirements Validation Report

Personal Attributes and Skills

Knowledge:

• Processes: ITIL (Incident, Change, Release, Problem Management), CMMI
• Technologies: SQL, UML, XML, OO
• Other: Software architecture, facilitating JAD sessions, data modelling techniques, UML Process Design, Industry compliance standards and legislation

Technical Skills:

• Project Management
• SQL queries
• Business Writing Skills
• Presentation and Facilitation Skills
• Solution Architecture
• Process Mapping
• Entity Diagram mapping
• Software testing pack design, functional testing
• Behavioural Skills:
• Customer Service Orientation
• Result Orientation
• Conflict Resolution
• Negotiation skills
• Time Management
• Professional Communication (written, verbal/presenting and listening)
• Creativeness
• Innovation
• Stress Management

Education & Experience

Relevant tertiary qualification/Informatics degree

Enhanced:

• Advanced UML course
• BPMN Course

Beneficial:

• Honours degree

Minimum Required Experience:

• More than 3-5 years experience as a Business Analyst
• Testing experience

Additional requirements:

• Business experience & product knowledge is advantageous
• Equity Statement

Preference will be given to applicants from designated groups and suitable internal candidates in line with Discovery’s policies.