Vacancies at Epiroc

Main Responsibilities or Functions of Job

• Attend to breakdowns on site
• Assist with the maintenance of equipment
• Troubleshoot and repair system and machine problems
• Ensure quality work at all times
• On the job training of assemblers
• Proper housekeeping
• Standby if requited
• Will carry out any other function or duty as may be required in terms of "The Epiroc Way"
• Ensure to comply with the customer's procedures and safety

Required Skills and Capabilities

• Electrical/Mechanical background (Experience within industrial / mining background)
• Valid driver’s licence

Good product knowledge

Interpersonal skills

• Be presentable to customers in grooming and dress code

Educational Qualification

• Grade 12 or NTC 3 with trade qualification

Closing Date: 18 October 2022

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Main Responsibilities or Functions of Job (describe Major Responsibilities)

• To perform workshop work, including scheduled services and breakdown repairs, on Epiroc equipment in a safe way with quality in mind.
• Fault find, perform root cause analysis and rectify identified faults.
• To carry out sub-assembly repairs and machine rebuilds.
• Carry out machine condition audits and compile a condition report.
• To take responsibility for the safe storage and maintenance of the company’s tools, vehicles and equipment in your care
• Work well in a team to drive a successful output the meets customer requirements.
• Be responsible to ensure that you work in a safe manner and according to safe work procedures.
• Accurate completion and timeous submittal of Time sheets.
• Accurate and detailed completion of service reports.
• Following of Epiroc Policies and procedures.
• Expected to assist in other areas/divisions in the company when needed.
• Effective planning and execution of work assigned.
• Carry out on the job training activities with apprentices and follow technicians.
• Maintaining of 5S guidelines to ensure good housekeeping.
• Carry out risk assessments prior to work starting.
• Ensure that the company’s tools & equipment is used properly and is kept in a good working condition.

Required Skills and Capabilities

• Technical knowledge of mining and exploration equipment such as underground and surface mining equipment.
• Skill to troubleshoot and repair Epiroc Rig Control Systems would be advantageous.
• Experience in Customer Service and good interpersonal skills
• Advance skills to troubleshoot and repair hydraulic systems
• Good planning and organizational skills
• Ability to work according to safe work procedures and machine specifications
• Component rebuilds and repairs
• Adherence to SHEQ policies and procedure
• Valid driver’s license
• Willing to rotate shifts and work standby with team members
• Needs to be computer literate.

Educational Qualification             

• Mining equipment (surface and underground) product knowledge and experience
• Trade qualification (Fitter/diesel mechanic/earthmoving equipment mechanic)
• Strong problem-solving ability and troubleshooting skills
• Ability to perform assigned duties under pressure
• Commitment to providing quality customer service
• Basic report writing skills

CLosing Date: 26 October 2022

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Main Responsibilities or Functions of Job

The Product Manager - Components is responsible for the direct management of the component workshop and service team. This position will manage and lead a team of people in allocating workload and managing the day to day operations in the component workshop. It requires the job holder to co-ordinate resources and liaises with internal and external key contacts to ensure work is delivered on time and to a quality standard.

Job Duties

• Responsible for job allocation and job flow in the workshop including job scheduling and labour allocation for the day-to-day operations.
• Manage Work in Progress.
• Ensure that each job opened and closed is conducted in a auditable way and according to the Epiroc Way.
• GMR 2 legal liability in accordance with the metal workers act.
• Manage a service team of ±20 employees
• Co-ordinate resources, (operational and human) schedules and activities to effectively manage jobs
• Ensure supplies are ordered for each job
• Assist with quoting, project management, material purchasing and quality checks
• Ensure correct job numbers are used and that the time records are correct
• Provide oversight and check job estimates
• Manage inward goods, checking quantities, dispatching goods and receipting invoices (workshop related)
• Regularly report progress on each job and quickly communicate delays or concerns with the Workshop Manager as well as the client/s involved. Report on manpower overruns and shortfalls
• Act as a technical advisor on key projects and other areas of the business as requested
• Work with the Workshop Manager to respond to client’s requests for updates on the status of their jobs and keep the communication channels open to ensure information is accurate
• Identify client’s needs and explain / demonstrate the companies service to them, which may involve technical description of products and the way they may be used
• Receive and review feedback from customers and follow up to ensure customer satisfaction
• Work with the to investigate customer complaints and concerns arising from products and suggested appropriate solutions
• Discuss with the team to identify appropriate actions
• Develop and implement systems to record and store information pertaining to client enquiries
• Identify staff who require on-going training and implement training opportunities to ensure that their skills are improved
• Provide feedback to staff that are not performing to the expected level and ensure Human Resources are informed of trends and performance
• Promote a Health and Safety culture within the business
• Relief as Workshop Manager or as Product Manager – Midlife/PDI as and when required.

Educational Qualification

• Mechanical Engineering degree/diploma an advantage
• 10 years minimum (direct working experience) as a manager responsible for Component Workshop operations.
• Work experience with mining equipment OEM’s will be an advantage.
• Requires skills, capabilities, and experience
• Strong interpersonal and management skills
• Ability to work with people at various levels from shop floor to executive level
• Must have the client’s best interest at heart
• Must have experience dealing with clients and handling difficult situations with regards to client problems
• Can look beyond the initial customer enquiry and identifying other business opportunities
• People management skills
• Computer literacy with Microsoft Office including Outlook, Work, Excel and Projects
• Quality and productivity focused
• Analytical skills capable to deliver business result based on critical thinking
• Direct knowledge of safety systems
• Good financial and business awareness
• Strong written and verbal skills to communicate with all levels of the Company
• Strong quantitative and critical thinking skills
• Excellent conflict resolution skills, diplomacy and tact
• Persuasive, motivational and persistent
• Excellent planning and resource allocation skills

Core Competencies

• Communication skills
• Good people skills
• Leadership skills
• Energy and stress control
• Teamwork
• Quality orientation
• Time management
• Adaptability / flexibility
• Creative and innovative thinking
• Decision making and judgment
• Planning and organizing
• Problem solving
• Results focused
• Accountability and dependability
• Ethics and integrity
• Mediating and negotiating
• Providing consultation
• Leadership
• Coaching and mentoring
• Staff management
• Enforcing laws, rules, and regulations
• Development and continual learning

Closing Date: 26 October 2022

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Mission

To ensure that AFR RDC complies with all SHEQ legal and Group requirements. Coordinate, assist and drive the implementation of ISO standards within the Epiroc House and LDC’s scope of work to achieve and maintain ISO triple certification by an independent certification body by focusing on effective IMS structures and processes.

Some of the key responsibilities and functions of the job

• Establish monthly and quarterly Sustainability Reporting for Regional Distribution Centre.
• Dangerous Goods handling (chemwatch, batteries handling etc).
• Strategic supplier audits.
• Regional support for larger AFR Supply Chain region.
• Investments and warehouse developments and implementation support, risk assessments etc.
• 5S implementation, safety rounds, training, documentation etc.
• Assist and promote the quality, health, safety, and environmental functions in a manner that protects the company, employees, customer and assets against losses, injuries, and accidents by the development and enforcement of safe work practices / programs.
• Assist with the management and control of all Legal appointments for AFR RDC and alliance.
• Any other ad-hoc tasks and/or responsibilities at the discretion of the Regional SHEQ Manager (ZAM CC).

Education and experience requirements

• National Diploma or Degree / Certificates (e.g., NOSA / IRCA / NEBOSH etc.) in SHEQ field or any other suitable National Qualifications.
• At least 2 to 3 years’ experience within Supply Chain / Warehousing / industrial / Mining background in SHEQ.
• Exposure to HIRA, SWP’s, PTO’s and establishing of SHEQ Manuals will be advantageous.
• Technical background (e.g., Qualified Artisan) will be advantageous.

Key competencies

• Good communication skills
• Ability to train and motivate people
• Good problem solving and analytical skills
• Strong organizational skills
• Must be able to travel if required
• Team player with good collaboration skills

Application
Send your applications as soon as possible, but no later than 26 October 2022

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Main Responsibilities or Functions of Job (describe Major Responsibilities)

• To perform Services and breakdown repairs, on Epiroc equipment at customer site.
• To do on the job training of customer artisans during machine services and machine breakdown
• To promote Epiroc best practices of maintenance and services
• To do regular audits of the customers machines
• Check and recommend type of spares and what the recommended stock levels should be.
• Communicate and implement technical news bulletins to customer.

Required Skills and Capabilities:

• Experience in Customer Service and good interpersonal skills
• Good planning and organizational skills as required
• An ability to work unsupervised at set standards
• Be willing to travel as and when required in the performance of his duties and training
• Technical knowledge of Epiroc’s products

Educational Qualification

• A suitable trade qualification
• Valid driver’s license is required
• Accountability (Main performance evaluation factors for job)
• To perform machine repairs and services in a professional and efficient manner
• To ensure customer satisfaction and repeat business through high work standards

Closing Date: 26 October 2022

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Mission

The position controls the product quality performance, quality process development, product qualification, and implementation within the RDC. The responsibility includes Supplier quality, internal product quality related processes and contributing to improvements and root-cause analysis connected to product quality. Collaborate with Engineering, GDC, packaging and Service, to develop quality routines and processes with aim to get optimal handling with total cost in mind. Develop quality specifications and quality control plans and ensures compliance to existing and new requirements.

Responsibilities

The position consists of these main tasks (but is not exclusive to):

• Coordinate and lead internal Quality fora's and secure the quality in our processes
• Drive root cause analysis with regards to quality issues
• Drive cross-functional quality investigations and improvements using DMAIC and Six Sigma methodology
• Collect and analyze data regarding quality deviations, propose solutions, initiate, and monitor implementation
• Proactively propose and work with quality improvement initiatives/projects
• Increase awareness within the DC regarding Quality and decisions impacting quality
• Close cooperation with Quality assurance team, SHEQ Engineer, Packaging Engineer & Logistic Development
• Collaborate with other Distribution Centers globally to learn and share best practices attempting all the time to set and improve aligned standards and processes
• Prepare material and perform internal training in the quality area
• Process responsible for:
• Inbound Quality
• Outbound Quality
• Redistribution quality
• Manage rework activities required
• Approve/reject parts based on current specification
• Escalate ongoing quality issues within the division and to other divisions
• Decide on what faulty material need to be returned from customers & Customer Centers
• Decide if redistribution product quality level is approved or not, based on current specification
• Approve exemption request from Supplier if the deviation connected to cosmetically deviations only.
• Stop warehouse from sending parts with deviations to customers

Education and experience

• Minimum of 5 years of experience in Quality
• University degree in Quality Engineering or other related Engineering discipline or equivalent experience from quality engineering responsibility within preferably, heavy industrial distribution environment
• Knowledge and/or experience with Supply Chain ERP systems preferably in a distribution environment
• DMAIC and Six Sigma experience passed Yellow belt level
• General knowledge of logistics and supply chain principles
• Experience with MS Office applications required with special attention to project management
• Speak and write fluently in English
• Additional Languages are preferred

Key competencies

• Believe and emphasize the term Safety First
• Knowledge and experience utilizing Quality tools (e.g. Ishikawa, Statistical Process Control, 8 Disciplines, CAR, QAP activities/methods etc.)
• Team leader profile that can work both individual and together with a team.
• Analytical skills
• Ability to collaborate within and outside the department and division
• Effective communications in all interactions (internal and external).
• Committed, to always deliver on time agreed activities, following the agreed plan
• Proactive approach in daily work
• Customer-oriented; Understanding the customer's needs and the requirements
• Problem solver; thereby able to build good relationship in order to solve complicated quality issues.