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  • Posted: Oct 5, 2022
    Deadline: Not specified
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    Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise the possibilities on our continent and beyond.
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    Change Governance Officer (Risk and Benefits)

    Job Summary

    To develop tactical strategy and delivery plans, formulate associated practice and to ensure operational implementation and adoption across a single practice i.t.o. risk methodology, governance and delivery objectives as well as Benefits Management. A clear methodology will be required to ensure solution completeness, strategic alignment, book of work governance and risk/cost/benefits.

    Job Description

    • Risk Management: Providing Subject Matter Expertise to Change risk, including the assessment thereof. Management of change risk portfolios, risk activities across the different estates, full ownership of risk requirements, tracking of KRI’s, Control Self-Assessment, reporting and remediation of the control environment, documenting of relevant change CPAs for the Business. Support in mitigation of risks and issues (raised by Management,2nd and 3rd line)
    • Benefits Management: Adherence to Benefits framework. Enable and provide guidance to the respective teams identifying, planning, measuring and tracking benefits from the start of the programme or project investment until realisation of the last projected benefit. Correct application and aim to ensure that the desired benefits are specific, measurable, agreed, realistic and time bounded.
    • Stakeholder Management: Build and Maintain effective Relationships with relevant stakeholders as well as delivery relationships. Gain alignment with key stakeholders on risks, issues, assumptions, dependencies, constraints, decisions as well as associated benefits and management thereof.
    • Risk Reporting: Identify, assess and Report key risks arising from significant events, investigations, audit and control issues. Support all requirements from 2nd and 3rd Lines of Defense. Responsible for documenting risks and issues related to the delivery of non-financial and financial benefits. Compile Risk reporting in according with the ERMF and related policies
    • Risk and Control: Adherence to Policies, Procedures and Regulations.
    • Change Governance: Define Change Risk requirements for the Business and perform reporting for Change Risk in the 1st Line.

    Education

    • Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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    Specialist Risk

    Job Summary

    To enable the effective implementation of risk frameworks. This will be done by establishing and maintaining an integrated and effective risk management framework where risks are identified, quantified and managed on a consistent basis.

    Job Description

    • Operational Risk Management: To identify, assess and manage all operational risks through the pro-active management and embedment of the following; MCA, Control Environment, CPA and RCSA, Audit, Assurance, Conduct Risk, Product Risk, Policies, Standards, Procedures, Processes, Resilience, Risk Culture etc.
    • Reporting: Monthly, Annual and ad hoc Operational Risk Reporting at a senior level.
    • Stakeholder Management: Management of Stakeholders in terms of Building Relationships with Business Area Heads, Risk and Business Unit Partners, i.e. Legal, Compliance etc.
    • Compliance Management: Management, embedment and maintenance of legislative and regulatory requirements, Policies and Standards and the analysis and embedment thereof and the monitoring of Compliance Training.


    Education and Experience Required:

    • NQF level 6; B degree in Commerce or Risk Management or equivalent
    • 3 years experience in an Operational Risk Management or related field

    Knowledge & Skills:

    • Knowledge of the Risk environment and Risk management principles.
    • Keeping abreast of changes in industry regulations and developing of one's own competency through continuing education.
    • Competencies: (Maximum of 8 competencies)
    • Deciding and initiating action (strong decision maker
    • Persuading and influencing
    • Relating and networking
    • Presenting and communicating information
    • Analysing (complex problem solver)
    • Planning and organising and being deadline driven
    • Coping with pressure and setbacks
    • Computer Knowledge


    Education

    • Bachelor`s Degrees and Advanced Diplomas: Risk Management (Required)

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    Specialist Product Engineer (Electronic Journal)

    Job Summary

    Apply critical thinking & problem solving skills to contribute to all phases of the development lifecycle & quickly produce well-organised, optimized, and documented source code to deliver high-performing, scalable, enterprise-grade applications.

    Job Description

    DevOps

    • Apply critical thinking, design thinking and problem solving skills in an agile team environment to solve technical problems (Front End, Back End OR Middleware) with high quality solutions
    • Contribute to all phases of the development lifecycle including
    • Evaluate analysis, problem definition, business requirements, solution development & provide recommendations to enable the operational feasibility of solutions
    • Quickly produce well-organised, optimized, and documented source code to deliver technical solutions
    • Ensure designs & solutions support the technical organisation principles of self-service, repeatability, testability, scalability & resilience
    • Apply general design patterns and paradigms to deliver technical solutions
    • Support the development of CI / CD Pipelines (authoring & supporting CI/CD pipelines in Jenkins / similar tools and deploying to multi-site Kubernetes environments – supporting and managing your applications all the way to production)
    • Use & configure modern observability techniques leveraging e.g. aggregated logging via ELK stack, metrics via Prometheus / Grafana / NewRElic and tracing using Zipkin/Jaeger
    • Automate tasks through appropriate tools and scripting e.g. Jenkins, Docker, Ansible, Kubernetes
    • Debug existing source code and polish feature sets.
    • Work with integrated teams and other developers to improve and evolve technical products and services
    • Align all application development & development process to Group Architecture & Infrastructure guidelines
    • Provide input into project & program teams (when required) to plan & manage the development lifecycle e.g. releases, risk management, testing, integration etc.
    • Conduct reviews, performance monitoring & ongoing optimization and maintenance on applications
    • Stay ahead of the curve on emerging technologies and development practices and continuously evolve existing knowledge & skill in preparation for cross domain and other experiences e.g. Secure Side, Testing, Infrastructure solutions etc.

    People

    • Conduct peer reviews, testing, problem solving within and across the broader team
    • Support the people change teams in the development of user material (Customer, Employee & 3rd Party Adoption)

    Risk & Governance

    • Identify technical risks and mitigate these (pre, during & post release)
    • Update / Design all application documentation aligned to the organization technical standards and risk / governance frameworks
    • Participate in incident management & DR activity – applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents

    Education

    • Bachelor's Degree: Information Technology

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    Salesforce Production Support Engineer

    Job Summary

    Work as part of an agile team to provide application support for specified tech products & services. This includes first line support & basic optimization, administration, configuration, maintenance & trouble shooting / problem solving with end users of these tech products & services.

    Job Description

    Accountability: DevOps

    • Apply critical thinking, design thinking and problem solving skills in an agile team environment to solve technical problems (Front End, Back End OR Middleware) with high quality solutions
    • Contribute to all phases of the development lifecycle including
    • Evaluate analysis, problem definition, business requirements, solution development & provide recommendations to enable the operational feasibility of solutions
    • Quickly produce well-organised, optimized, and documented source code to deliver technical solutions
    • Ensure designs & solutions support the technical organisation principles of self-service, repeatability, testability, scalability & resilience
    • Apply general design patterns and paradigms to deliver technical solutions
    • Support the development of CI / CD Pipelines (authoring & supporting CI/CD pipelines in Jenkins / similar tools and deploying to multi-site

    Kubernetes environments – supporting and managing your applications all the way to production)

    • Use & configure modern observability techniques leveraging e.g. aggregated logging via ELK stack, metrics via Prometheus / Grafana /NewRElic and tracing using Zipkin/Jaeger
    • Automate tasks through appropriate tools and scripting e.g. Jenkins, Docker, Ansible, Kubernetes
    • Debug existing source code and polish feature sets.
    • Work with integrated teams and other developers to improve and evolve technical products and services
    • Align all application development & development process to Group Architecture & Infrastructure guidelines
    • Provide input into project & program teams (when required) to plan & manage the development lifecycle e.g. releases, risk management,

    testing, integration etc.

    • Conduct reviews, performance monitoring & ongoing optimization and maintenance on applications
    • Stay ahead of the curve on emerging technologies and development practices and continuously evolve existing knowledge & skill in
    • preparation for cross domain and other experiences e.g. Secure Side, Testing, Infrastructure solutions etc.

    Accountability: People

    • Conduct peer reviews, testing, problem solving within and across the broader team
    • Support the people change teams in the development of user material (Customer, Employee & 3rd Party Adoption)

    Risk & Governance

    • Identify technical risks and mitigate these (pre, during & post release)
    • Update / Design all application documentation aligned to the organization technical standards and risk / governance frameworks
    • Participate in incident management & DR activity – applying critical thinking, problem solving & technical expertise to get to the bottom of

    major incidents

    Preferred Education

    • NQF 4 or Equivalent NQF 4 qualification
    • Salesforce Admin accreditation
    • NQF 6 (Information Technology) or Equivalent NQF 6 qualification

    Minimum Experience

    • 3+ years experience in Financial Service developing applications of which 1 year and 6 months is on the Salesforce.com platform.

    Knowledge And Skills

    • Advanced knowledge of programming languages (APEX, VisualForce, JavaScript, SOQL, HTML5 etc.).
    • Strong ability to interface with end users to solve issues and elicit requirements.
    • Solid understanding of key SFDC architectural concepts (e.g., API and governor limits) and how they influence design.

    Education

    • Bachelor's Degree: Information Technology

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    Cobol Developer

    Job Summary

    Apply critical thinking & problem solving skills to contribute to all phases of the development lifecycle & quickly produce well-organised, optimized, and documented source code to deliver high-performing, scalable, enterprise-grade applications.

    Job Description

    Accountability:

    DevOps

    • Apply critical thinking, design thinking and problem solving skills in an agile team environment to solve technical problems (Front End, Back End OR Middleware) with high quality solutions
    • Evaluate analysis, problem definition, business requirements, solution development & provide recommendations to enable the operational feasibility of solutions
    • Quickly produce well-organised, optimized, and documented source code to deliver technical solutions
    • Ensure designs & solutions support the technical organisation principles of self-service, repeatability, testability, scalability & resilience
    • Apply general design patterns and paradigms to deliver technical solutions
    • Debug existing source code and polish feature sets.
    • Work with integrated teams and other developers to improve and evolve technical products and services
    • Align all application development & development process to Group Architecture & Infrastructure guidelines
    • Provide input into project & program teams (when required) to plan & manage the development lifecycle e.g. releases, risk management, testing, integration etc.
    • Conduct reviews, performance monitoring & ongoing optimization and maintenance on applications
    • Stay ahead of the curve on emerging technologies and development practices and continuously evolve existing knowledge & skill in preparation for cross domain and other experiences e.g. Secure Side, Testing, Infrastructure solutions etc.

    People

    • Conduct peer reviews, testing, problem solving within and across the broader team
    • Support the people change teams in the development of user material (Customer, Employee & 3rd Party Adoption)

    Risk & Governance

    • Identify technical risks and mitigate these (pre, during & post release)
    • Update / Design all application documentation aligned to the organization technical standards and risk / governance frameworks
    • Participate in incident management & DR activity – applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents

    Education And Experience Required

    • 3-8 years + Cobol experience - essential
    • Relevant B-Degree in Computer Science preferred but not essential if minimum requirements of experience & practical application in the following is evident:
    • Automation
    • Messaging
    • Integration
    • Solutioning
    • SSL Security
    • CI/CD etc.
    • Experience working in an agile environment
    • Excellent communication, analytical skills and decision making ability in collaborative environments
    • Excellent understanding of specific coding / scripting languages e.g. Cobol both batch and on-line processing, IMS, Db2 experience and JCL.
    • Solid understanding of Object Oriented Design and ability to properly apply general design patterns and paradigms
    • Experience with test-driven development and domain driven design
    • Solid understanding of messaging protocols and web services like SOAP and REST
    • Good understanding of frameworks and libraries like JavaScript, jQuery, TypeScript, HTML, CSS
    • Experience with CI / CD tools (like Jenkins, Bamboo, TFS, Azure Devops) and Artifact Management (preferably Nexus),
    • Topaz and other IDE tools pertaining to the mainframe, abend aid, Icetools, BMP and MPP and Easytrieve advantageous
    • Strong understanding of version control and related concepts and techniques, particularly Git
    • Experience with appropriate unit testing framework(s)
    • Excellent debugging and problem-solving skills.
    • Experience with Cloud platforms e.g. Azure, AWS & Google Cloud Platform

    Competencies: (Maximum of 8 competencies)

    • Team Working
    • Accountability
    • Interpreting Data
    • Meeting Timescales
    • Taking Action
    • Producing Output
    • Thorough, detailed and solution based investigations
    • Following Procedures
    • Adopting Practical Approaches
    • Mental and Environmental demands (RSA specific)

    Special work requirements

    • Standby on weekends and after hours may be required from time to time

    Education

    • Bachelor's Degree: Information Technology

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    Specialist Estate Administrator

    Bring your possibility to life! Define your career with us

    With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

    Job Summary

    • To administer the Deceased Estates of high-net worth clients in respect of Estates over R1 million and complicated Estates which involve Capital Gain, Estate Duty, Farms & Companies.

    Job Description

    Education

    • Higher Diplomas: Business, Commerce and Management Studies (Required)

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    Corporate Actions Specialist and Alternate Settlement Officer

    Job Description

    • Ensure that all corporate events assigned are properly planned, monitored and completed for both Local and Off-Shore clients in accordance with the following:
    • Dealing with all queries by the JSE in relation to settlement
    • Ensuring that all transactions are settled in terms of the Rules and Directives of the JSE
    • Advising the JSE of any issues that my potentially impact on the settlement of a transaction
    • Co-operating with the settlement authority to ensure the efficient and timeous settlement of all transactions.

    Corporate Actions

    Role and Responsibilities:

    • Ensure proper analysis of all corporate events assigned within a reasonable period, discuss implication with Corporate Actions Manager and plan all events prior to LDT. Communicate implications and plan corporate event with Corporate Actions staff by LDT -3 days where applicable.
    • Receiving of IPO information from the Sponsoring Brokers/Corporate Diary, and ensure details are capture on Corporate Actions system , and communicated to clients
    • Preparing of IPO Spreadsheet with all clients details to be submitted to the CSDP
    • Assist Corporate Action staff and Settlement Office with all technical issues relating to Corporate Events both past and present and advise on escalated queries.
    • Receiving and preparing all Proxy Voting and Letters of Representations
    • Escalate to Corporate Actions Manager all instances where the Settlements Office is under risk from a financial or reputational point of view.
    • Assist management in Ad-Hoc duties delegated from time to time.
    • Ensure that all current corporate action queries are resolved in a quick and efficient manner that result, in the Settlement Office providing excellent service to client, other departments of Absa Stockbrokers and the market in general.
    • Set and achieve above average standards that assist the Settlement Office and Corporate Action teams in achieving its mission or champion the Corporate Action / Settlement Office business ethic.
    • Work in a methodical manner and prioritise work in accordance to what is required at the time and in line with the service level requirement of the division.
    • Expert knowledge of Corporate Action’s processes and events.
    • Ability to perform multiple tasks effectively and to ensure all processes and tasks are properly planned and completed in accordance with the standards and procedures of Corporate Actions and Settlement Office.
    • Problem solving ability.
    • Be proactive and have positive attitude towards work.
    • Be quick and decisive in implementing decisions made and the subsequent follow up to ensure they are completed effectively.
    • Demonstrate the business ethic of a Corporate Action and Settlement Officer.
    • Exercise caution in all actions as Corporate Action is exposed to risk on a daily basis.
    • Be responsible for the performance of all work on the corporate event and ensure staffs meets levels of performance by coaching, training, and counseling.
    • Encourage good internal relations with all Settlement Office, client and the market in general.
    • Ability to be fair and yet firm and to assess situations accurately and not just rely on what was told.
    • Working in a team and promoting a team culture within the department and Settlement Office.
    • Ensure the work is done correct the first time.
    • Prepare monthly stats on Corporate Event Elective and Non-Elective
    • Corporate Actions weekly diary should be reviewed and monitored
    • Do weekly reconciling of control accounts
    • Handling and resolving client queries with regards to dividends, validity and share holdings

    Off- Shore Clients Notifications

    • Ensure that all Corporate Events, Mandatory and Elective is communicated to clients
    • Communicate with Saxo regarding any issues.

    Alternate Settlements

    • Roles & Responsibilities:
    • Responsible for ensuring timeously settlement of deals in contractual rolling settlement environment.
    • Monitoring of deals, ensuring that the various criteria is met in terms of STRATE.
    • Liaising with clients and with JSE Settlement Authority regarding client’s settlement obligations.
    • Liaising with Transfer Secretaries and CSDP’s (Central Share Depositary Participants)
    • Receipt and processing of physical share certificates.
    • Dematerialisation, to convert paper scrip into electronic format.
    • Rematerialisation, to convert electronic shares in paper format.
    • Exchanges of old share certificates to new versions.
    • Applications for replacement share certificates in respect of certificates mislaid by clients.
    • Preparation, processing and monitoring of Internal transfers, OFF market transfers and over the counter (OTC) transfers.
    • Client account and portfolio transfers to and from other broking members.
    • Update Inter account transfers and pass instruction to accounts to process UST payments on necessary account.
    • Verify all client signatures against client mandate for all or any instructions received from clients to move shares or cash externally or internally.
    • Ensure that borrowing and lending arrangements are in place for settlements on settlement day via telecom or email with the opposite lenders e.g., (Banks) or the JSE – (Settlement Authority)
    • Updating of scrip loans and scrip collateral received from lenders to cover short positions.
    • Updating of scrip returns and collateral returns to lenders to clear positions.
    • Ensure that scrip lending and borrowing trade confirmations for amendments or cancellations are received and updated.
    • Deposits and withdrawals of share certificates in safe custody.
    • Daily monitoring of open positions report received from lenders to JSE’s BDA system.
    • Monitoring and reporting of outstanding client transactions reflected on the (PCCEXP) report.
    • Weekly balancing of scrip by all locations (LOCSC).
    • Review BDA month-end reports to the JSE
    • Assist Traders reversing of trades to misdeals
    • Review daily CSDP reconciliation report against BDA to ensure that JSE and CSDP scrip balances correspond. PCSRC, PCSDP
    • Review the equity exceptional openings to see if any Deal XOP’s were processed on the previous day. If there are any other movements on the report (PDEXCP)
    • Review all internal scrip transfers and Off Market account transfers together with supporting documentation including corrections (PLOCMV)

    Knowledge & Skills:

    • Understanding of share certificate/receipt
    • Balancing share certificate to the BDA system
    • Client liaison
    • Dematerialization - advise colleague to update.
    • Online share trading product knowledge
    • Intermediate excel
    • Knowledge of CA Equities, Proxy Voting, Bond and Money Market Capital
    • Good Understanding of Corporate Actions
    • Minimum 5 years’ experience in a SA Retail Stock Broker Back Office
    • Excellent Excel & Word Knowledge

    Competencies:

    • Ability to interact effectively with clients, lenders, custodian and settlement authority
    • Adhering to principles and values
    • Delivering results and meeting customer expectations
    • Following instructions and procedures
    • Adapting and responding to change
    • Presenting and communicating information
    • Working with people
    • BDA system is Compulsory
    • Good understanding and processing of corporate events
    • Fair knowledge of the broker Settlements Office

    Special work requirements:

    • Work Independently
    • Make critical decisions
    • To process the client share certificates correctly, accurately, efficiently and handle client requests/queries
    • professionally
    • To ensure that no backlog arises

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    Digital Fraud Subject Matter Expert

    Job Summary

    Our CIB Fraud team strives to identify fraud risks and emerging threats while keeping up with the fast paced and digital world within the payments landscape. Our main focus is to ensure that our clients are guarded against fraud threats while growing their businesses to greater heights. Use your Digital Fraud expertise to join our team as a Digital Fraud Subject Matter Expert in a role where you will ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework, Policies and Standards. The role also entails ensuring that new and existing digital platforms are designed securely and that it meets existing best practise requirements. This includes testing of digital capabilities for weaknesses and controls which address common vulnerabilities and exposures.

    Key Accountabilities

    Job Description

    • Ensure delivery on fraud prevention and detection strategies across Absa CIB with a focus on digital.
    • Work with the Head of Payments Fraud and Product Heads and other key stakeholders to implement and deliver digital strategies that are commercial and support business aspirations (e.g. balance fraud losses with customer experience).
    • Ensure the digital fraud strategies deliver results within the expected forecasted levels.
    • Assist in the development of digital strategies to combat emerging risks across the Group.
    • Identify and share fraud best practice across all businesses to improve the fraud management capability and drive consistency across Absa CIB.
    • Manage compliance with the fraud risk and control framework across Absa CIB.
    • Work with businesses to ensure a commercial approach to risk and control is achieved across Absa CIB.
    • Drive the fraud risk assessment for new and amended digital products
    • Analyse the effectiveness and remediate, where necessary, the risk and control process and systems in use.
    • Ensure that fraud processes, control requirements and risk management frameworks are documented and understood by all relevant stakeholders.
    • Ensure correct flow of communication to key stakeholders to ensure issuing fraud risks are highlighted and then mitigated across the control framework.
    • Engage proactively with key stakeholders across Group.
    • Contribute to effective stakeholder management in relation to digital products.
    • Work collaboratively with Group functions.
    • Present and communicate results to Senior Management in Client Services and Digital Channel, Absa CIB.
    • Assist in providing and facilitating digital fraud subject matter expertise across Absa CIB.

    Education And Experience Required

    • BSc Computer Science Degree or
    • GIAC Certified Forensic Examiner
    • ACFE Certification
    • Data Science
    • 6 - 8 years in Financial Services or related industry
    • 6 - 8 years in specialising in digital or payments fraud
    • Deep knowledge of e-commerce fraud prevention tools

    Education

    • Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

    go to method of application »

    Customer Service Clerk

    Job Summary

    To deliver customer support services to enhance the customer experience through the execution of predefined objectives as per agreed standard operating procedures (SOPs). Selecting this role has a compensation & benefit impact in Seychelles. Please contact Reward for details.

    Job Description

    • Customer Service: Respond efficiently, accurately and courteously to all customer service matters, complaints, requests | Support the development and maintenance of processes in Customer Services Centre: Adhere to all processes in the CMP Customer Services centre and identify opportunities to improve Client Servicing processes
    • Monitor and control risk associated with the Customer: Ensure that all activities performed in providing Customer Services comply in all respects with Absa's risk and compliance policies and procedures as well as legal and regulatory requirements
    • Stakeholder Management: Establish and maintain good professional relationships with relevant stakeholders so as to remain abreast of their needs and issues and respond rapidly and effectively
    •  Self-development: Owning and being proactive about own training and development 

    Education

    • Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

    Method of Application

    Build your CV for free. Download in different templates.

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