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  • Posted: Sep 18, 2024
    Deadline: Not specified
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    SGS South Africa was established in 1949. Today, we are South Africa’s leading inspection, testing, verification and certification company. Our network of offices and laboratories, strategically located around the country, enables us to serve clients in every region, including Gauteng, Mpumalanga, North-West Province, Limpopo, Western Cape, Eastern Ca...
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    Technician

    Job Description
    MAIN PURPOSE OF THE JOB

    • To perform the role of Technician within the Minerals Processing division. Duties may be required within other departments of the Metallurgy division. The responsibilities and authorities of the Technician in the Minerals Processing division, in relation to requirements of managerial, technical, and key support personnel, are outlined in this document.\

    RESPONSIBILITIES

    The Technician shall adhere to the following:

    • Assume responsibility over processing of data, including reporting of the testwork according to company guidelines. Report writing must be at a high standard, professional and grammatically correct.
    • Take responsibility for the monitoring of consumables and associated expenses and coordinating this information with his or her divisional manager.
    • Evaluate and interpret results of testwork conducted and assist with troubleshooting.
    • Manage, train and direct subordinates in all matters related to quality, testwork methodology, safety, and time management.
    • Liaise with Clients when required.
    • Design and cost metallurgical testwork programs to achieve Client objectives.
    • Participate in project decision making during the testwork program.
    • Assist with monthly invoicing for testwork completed.
    • Ensure that work is scheduled and carried out in a timely manner, and relevant quality benchmarks are maintained.
    • Meet company targets with respect to turnover and quality.
    • Take responsibility for the effective and appropriate use of equipment and facilities, thereby always maintain good housekeeping.
    • Assist with the development, documentation and maintenance of methods and competence modules.
    • Adhere to all quality and safety requirements of the SGS management system.
    • Perform any other reasonable tasks as assigned by direct line manager.
    • Be fully able to conduct flotation testwork.

    SPECIFIC AUTHORITIES

    • Manage production and operations safely.
    • Understand the requirements of the SGS Quality Management System.
    • Adhere to all Health and Safety regulations.
    • Cease the use of any equipment that may constitute a safety hazard or cease to enter hazardous environments without the necessary knowledge and protection. Report such situations to higher authorities to act.
    • Cease to continue with work that may affect the quality or integrity of services and report the situation to a higher authority to act.
    • Initiate a formal improvement request when a deviation of the system occurs, improvements are identified or when nonconformity is identified.
    • Remember that any person has the right to refuse to perform work that may damage the environment in an imminent and meaningful way and to report such a situation to a higher authority.
    • Stop work when it is unsafe.

    Qualifications
    Education

    • Matric Certificate with Diploma and or B.Sc. / B.Eng. in Chemical Engineering or Metallurgy. Experience may be considered if the candidate does not have a tertiary degree.

    Experience

    • Minimum of 3 years in the relevant field.

    Competencies

    • Good mathematical skills. Be proficient in the use of Excel.
    • Good people skills.
    • Effective communication skills i.e., to conduct and draft e-mails, proposals and reports professionally.
    • Drive projects to completion i.e., to work fast and accurate.
    • Have a sense of urgency i.e., to have good planning skills and to be organized and pro-active.
    • Be willing to learn more and be relentless in his or her pursuit of improvement.
    • Be able to multi-task i.e., to run and project-manage severable projects in parallel.
    • Be available for extended shifts when required.
       

    go to method of application »

    Laboratory Operator

    Job Description
    PRIMARY RESPONSIBILITIES

    • Preparation of samples for specific tests using the correct procedures and / or methods. Main work will consist of sample crushing, screening, milling, weighing, fluxing and fusions.

    SPECIFIC RESPONSIBILITIES

    Technical

    • Preparation of samples for specific tests using the correct procedures and / or methods.
    • Main work will consist of sample crushing, screening, milling, weighing, fluxing and fusions.
    • Analysis of samples for specific tests using the correct application programs.
    • Assist with the maintenance and verification of instruments and apparatus.
    • Must have workable knowledge to calibrate and perform minor maintenance of laboratory equipment.

    Administration

    • Tracking and collection of samples.
    • Deliver samples with their Job card to the laboratory for analysis.
    • Ensure that turnaround time is adhered to, for work specified in regard to general analysis.
    • Assist with filing Productivity documents at the end of each shift.
    • Assist with recording and filing of all equipment records for Quality purposes.
    • Sample disposal.
    • Record any day-to-day repairs, maintenance, calibration and verification of instruments performed.
    • To ensure that correct consumables and chemicals are used for analysis.

    General

    • Assist with changing of gas cylinders.
    • Cleaning of the laboratory and immediate working area, including floors and equipment.
    • Ensure that quality procedures are complied with.
    • Ensure compliance with the Laboratory, company and mine Health and Safety programs.
    • Perform duties on all relevant workstations as required by the shift workload.
    • Must be willing to work overtime whenever necessary (at least two week-ends per month).
    • Wait for the arrival of his / her relief at the end of the shift, to ensure smooth shift take over.
    • Shift take over will only take place in the Laboratory building.
    • Adhere to all quality and safety requirements of the SGS management system.
    • Perform any other reasonable tasks as assigned by direct line manager

    SPECIFIC AUTHORITIES

    • Cease the use of any equipment that may be deemed to constitute a safety hazard or entry to hazardous environments without the necessary knowledge and protection and report the situation to higher authority to take action.
    • Cease to carry on with work that may affect the quality (integrity) of services and report the situation to higher authority to take action.
    • Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified or when nonconformity is identified.
    • Analyzing of all analytical samples for specific analysis using the correct procedures and / or methods.
    • Technical accuracy of results is monitored, and remedial action is taken when necessary and data is recorded (Evaluation of analytical results)
    • Update internal findings, improvement request and keep minutes of internal meetings
    • Reports are generated detailing analytical results, and can include opinions and interpretations
    • Verifying of instruments.
    • Assist with the maintenance of instruments and apparatus.
    • Must have workable knowledge to calibrate and perform minor maintenance of laboratory and preparation equipment.
    • Diagnose all suspect results and assist in rectifying the problem whether it is equipment or analytical.

    Administration

    • Report results within the time frame specified.
    • Report any apparatus or equipment which, to your knowledge, is not functioning correctly to the HOD.
    • Calculate all test results in a standard format as per relevant Test Method Instruction for each workstation.
    • Transfer data from the instrument to LIMS
    • All analytical data and calculations shall be made traceable and stored in the relevant files for that purpose or LIMS.
    • Recording and filing of all equipment records for Quality purposes.
    • Sample disposal
    • Verify test results against control samples and charts.
    • Re-analyze analysis samples when control results are not within the control charts limits

    Health and Safety

    • Responsible for Health, Safety and environmental procedures.
    • Attend toolbox talks, and any other HSE related meetings / training.
    • Perform Operational Risk Assessments and pre-start inspection checks on equipment.
    • Following SGS and UMK Safety Policies, COP’s and SOP’s.
    • Cease the use of any equipment that may be deemed to constitute a safety hazard or enter hazardous environments without the necessary knowledge and protection and report the situation to higher authority to take action.
    • Cease to carry on with work that may affect the quality (integrity) of services and report the situation to higher authority to take action.
    • Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified or when nonconformity is identified.
    • Assist with continuous improvement of systems within the Laboratory.
    • Adhere to all quality and safety requirements of the management system.
    • Perform any other reasonable tasks as assigned by your direct line manager.
    • Attend Safety and Quality meetings as operational required.

    COMPLIANCE & AUTHORITY 

    • Compliant to all SGS QOH&S and HR policies and procedure
    • Granted sufficient authority to achieve the given responsibilities as per relevant SGS Authority policies
    • Responsible for daily safety and health of site employees (or those reporting to this site) on behalf of SGS upper management and for raising issues to SGS upper management where required
    • Ensure all people at the site are adequately inducted in safety and health for each area they are expected to work in
    • Ensuring safety and health inductions are carried out, documented and are relevant to the workplace
    • Ensuring all safety and health information, materials and resources are disseminated throughout the workforce as required.
    • Ensure all people at the site (or reporting to the site) have the skills, knowledge and ability required to undertake their work safely
    • Ensuring the whole site is kept up to a good standard of housekeeping at all times
    • Ensuring emergency plans are in place and practiced at regular intervals and that all emergency equipment is in place and is ready for use at any time
    • Responsible for the site’s performance in terms of injuries, illnesses, near misses and incidents
    • As far as able, prevent injury, manage injuries and facilitate early return to work programs at the workplace
    • Nominated Quality Management System representative for ISO 17025 for this site

    Qualifications
    Education and Requirements

    • Matric (Grade 12)
    • Previous Laboratory work experience.
    • Must have valid driver’s license. Transporting of samples on site.
    • Must reside in the Kuruman area.
    • Employment will be based on a fixed term contract.

    REQUIRED SKILLS

    • On the job training will be provided as well as formal training.
    • At least two years sample preparation experience, preferably in a laboratory environment.
    • Computer Literate in LIMS, Word and Excel, but not essential.
    • Knowledge of Laboratory Quality Management System, but not essential
    • Double checks the accuracy of information and work product.
    • Expresses concern that things be done right, thoroughly or precisely.
    •  Other Requirements
    • Must reside in the Kuruman area.
    • Willing to work overtime
    • Willing to work shifts
    • Flexible
    • Must pass a complete medical examination and induction training course.
       

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    Sales Executive: Product Conformity Assessment (PCA)

    Job Description
    Primary Responsibilities

    • Prepare individual sales action plans in line with the overall sales strategy to ensure a targeted and focused approach that consistently contributes to the expansion of the business. Materialize current sales opportunities and identify new ones to meet required revenue targets within defined areas of responsibility.

    Specific Responsibilities

    • In conjunction with overall sales strategy, create sales plans to grow SGS revenue for designated accounts/region. 
    • Identify, research, plan, contact potential clients to establish new business in order to achieve targeted revenue growth. 
    • Anticipate, identify and understand client’s needs and concerns. Make recommendation to clients of the various solutions the company offers and translate those into sales opportunities. 
    • Prepare presentations, quotations, service agreements and tenders within set deadlines. 
    • Ensure timely and professional submission of information requested by clients. Ensure follow-up. 
    • Develop and Maintain sales materials and product knowledge. 
    • Prepare and submit timely and accurate reports of sales activities, especially client visits/calls. 
    • Resolve customer complaints by addressing problems, facilitating the development of solutions, preparing reports and making recommendations to managers. 
    • Monitor customer satisfaction. 
    • Maintain positive relationships with current and potential clients through regular contacts. 
    • Liaise with technical/operations teams to ensure excellent communication channels exist to facilitate the successful handover and execution of the new and current business. 
    • Support marketing strategy and business development teams as appropriate 
    • Track competitor activity 
    • Assist for invoicing and support for collection as determined by the Business Manager 
    • Maintain a database of clients with contact information: telephone, direct mail, e-mail and networking. 
    • Maintain awareness and understanding of all SGS services, ensuring that the full range of SGS services are presented to new and existing clients to maximize sales opportunities. 
    • Forward potential opportunities to other Business Lines as appropriate 
    • Provide on-the-job training to new sales employees. 
    • At all times, adopt a safe behaviour by exercising due regard for the health and safety of SGS employees and clients, in line with SGS policies and procedures 
    • At all times, comply with SGS code of Integrity and professional conduct

    Qualifications

    • Matric (Grade 12)
    • Commercial diploma and/or Technical diploma  

    Required Experience

    • A minimum of 3 years of experience in the sales field, with a successful track record 
    • Experience in Exports
    • Fluent in English

    Required Skills

    • State of the art selling techniques and an ability to translate these skills into tangible results. 
    • Ability to persuade and influence others. 
    • Extensive knowledge of the related field (main actors, trends/shifts, competitors, processes, regulatory frameworks) 
    • Ensure new services are sold at acceptable margins within operational capacity.  
    • Ability to write, appraise and negotiate detailed contracts and commercial agreements. 
    • Ability to present detailed concepts to an audience in a presentation environment. 
    • Ability to adopt a flexible approach to work and react effectively to a rapidly changing environment. 
    • Ability to work under own initiative and with a high degree of autonomy. 
    • Knowledge of IT systems, particularly MS Office applications 
    • Excellent interpersonal and communication skills 
    • Team player 
    •  Ability to listen and identify client needs and requirements. 
    • Service oriented mindset  
    • Organization skills 
    • Accountability, results driven.
    • Enthusiasm and perseverance
    • Other
    • Valid driving license 
    • Willingness to travel, sometimes at short notice, occasional overnight and weekend and/or evening work   

    go to method of application »

    Business Assurance Sales Consultant, Johannesburg

    Job Description
    Primary Responsibilities:

    • The Sales Consultant will be a member of the Business Assurance Division. In conjunction with the business strategy set by the Business Assurance Business Manager and Sales Manager, grow all service offerings offered within the Business Assurance business unit. This will include but is not limited to certification, training, customized audits and technical consultancy, by pro-actively and re-actively, selling and promoting the product ranges on offer, to all industry sectors in South Africa, with the prime objectives of meeting the divisional budget by obtaining new clients and growing the portfolio of existing clients.

    Specific Responsibilities:

    • Perform all duties in accordance with the SGS Statement of Integrity
    • Compliance to all relevant SGS Business Assurance South Africa operational quality policies and procedures
    • Familiarization with audit and certification processes and practices
    • Implement the divisional Sales Plan, supported by KPI’s
    • Promoting all service offerings within the Business Assurance Unit
    • Ensure targets for proposals, client’s visits, sales of new clients and sales revenue for Business Assurance are achieved
    • Proposal follow-up on all proposals in accordance with divisional Sales policies and procedures
    • Becoming familiar and conversant with Sales Prospecting as per the SGS Business Assurance policies and procedures
    • Appropriate use and handling of Client Data/Proposal/Service Offer Worksheets
    • Adhere to all quality and safety requirements of the SGS management system
    • Target growth on the different industry sectors to increase industry mix
    • Promote the image, capability and integrity of SGS to our clients
    • Perform any other reasonable tasks as assigned by direct line manager 

    Qualifications

    • Diploma/Degree in Sales
    • Proficient on MS Office, especially with MS Word, Outlook, PowerPoint and Excel programs 

    Additional Information
    Required Skills and Experience

    • Management systems Certification, auditing, and training background
    • Minimum of 3 years sales experience coupled with good industry knowledge and proven sales track record / performance
    • Customer face to face meetings, client and supplier liaison experience
    • Ability to consistently meet deadlines 
    • Ability to work both independently and as part of a team 
    • Superb organizational skills 
    • Ability to multi-task and handle several issues simultaneously 
    • Ability to maintain a positive and professional attitude when dealing with escalated issues 
    • Self-motivator 
    • Good verbal, written and communication skills 
    • Ability to multi-task 
    • Outstanding attention to detail 
    • Work must be done systematically and with the highest level of accuracy
    • Organizational and record-keeping skills
    • Customer focus and service orientation 
    • Windows package and email proficiency
       

    go to method of application »

    Business Development Manager

    Job Description

    • Accountable for achieving the annual regional revenue target through working with affiliates sales and operation team
    • Set and review pricing based on costing and regional market intelligence
    • Provide strategic guidance on regional business development opportunities
    • Support the local sale team and/or prepare complex client quotes, service agreements, proposals, responses to RFS, RFP’s or tenders within set deadlines ensuring professional submission of all information as requested by clients and with proper collaboration technical and operations functions to ensure that project scope, schedules and budgets are accurately planned, monitored, communicated, and met
    • Assist in the development of the annual Sale Plan with Management and Sale Team, including setting specific product/services sale targets, competitive activity, sales effort, and promotion programme
    • Coordinating the sales initiative with the relevant team members as per the strategy
    • Prepare regional sale pipeline and market intelligence summary for senior management team
    • Global Key Account – In conjunction with Global VP, identification of major and mid-tier clients
    • Develop and execute specific key account strategic plan to maximize business relationships, and converting opportunity to revenue growth
    • Acts as the customer's advocate in interactions with the SGS organization to ensure the customer obtains the best value from the SGS offerings. Sets appropriate customer expectations on SGS product and service offerings
    • Track BD activity and won work through the business to completion utilizing SGS systems (including CRM) and reporting
    • Actively participate in industry functions
    • Ensure face to face client and developmental sales interaction
    • Support new global sales and BD initiatives when required
    • Support with relevant business market research for new opportunity
    • Support marketing campaigns when required
    • Provide guidance and support to the regional client services team to ensure clients’ needs are being addressed
    • Adhere to all quality and safety requirements of the SGS management system
    • Perform any other reasonable tasks as assigned by direct line manager

    Qualifications
    Education

    • National Diploma/Degree in relevant field – and/or 10 years proven experience in the sector or within the company in the functions, knowledge, skills and experience sufficient to be recognized as a qualification through Recognition of Prior Learning

    Experience

    • At least 10 years of experience within service industry for Mining and Minerals or within a major mining group or related industry
    • A proven track record of successful business growth/business development of no less than USD$20 million annual revenue in TIC industry
    • 5 years of experience with key account management
    • Work under pressure and meet deadlines
    • Good communication and interpersonal skills
    • Languages: Proficiency in English (Read, Speak, Write)
    • Any other languages are an added advantage
    • Planning and organising
    • Ability to problem solve
    • Adapting and responding to change
    • Combination of strategic and business development skills set
    • Enjoy working in a multi-disciplinary and culturally team environment
    • Enjoy and willing to travel frequently for business
    • Maintain the highest standard of personal and technical integrity
    • Strong interpersonal, presentation and communication skills
       

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    Human Resources Administrator

    Job Description
    Primary Responsibilities:

    • The main purpose of this position is to provide an effective and efficient administrative function to the Human Resource Department.

    Specific Responsibilities: 

    • Assisting in the maintenance and updating of Organizational Structures and Job Descriptions 
    • Assist with coordination of Local and Global HR Projects/Initiatives as when required 
    • Assist with capturing / maintaining data of Local and Global HR Projects/Initiatives
    • Assist the Human Resource Business Partner in terms of all audits done in the HR Department
    • Assistance with Internal HR Audits (HR & Payroll Division on systems and personnel files)
    • Assist Human Resource Business Partner with all admin requirements. 
    • Assistance with managing, maintenance and updating of all personnel files.
    • Update and maintain Payspace – e.g., electronic filing and contract renewals. 
    • Capturing of new engagements, promotions, transfers, and terminations on Payspace  
    • Updating any other changes on the payroll system e.g., banking details
    • Assistance with reviewing and updating of all HR documentation for example, engagement pack and contracts of employment.
    • Maintenance of electronic filing system on HR Sharepoint
    • Maintain quality, efficiency, and confidentiality of service within the HR function.
    • Adhere to all quality and safety requirements of the SGS management system.
    • Perform any other reasonable tasks as assigned by direct line manager.
    • Ad hoc admin requirements within the HR department
    • Comply and promote, at all times, the SGS Code of Integrity and Professional
    • Conduct to preserve and enhance SGS reputation as a socially responsible company.

    Qualifications

    • Minimum academic qualification: Grade 12
    • HR qualification advantageous

    Required Experience

    • Minimum 2-year experience in administration

    Required Skills

    • Good communication and interpersonal skills
    • Service delivery culture
    • Well-developed administrative, problem solving, planning and organizational skills
    • Hands-on and practical approach with attention to detail
    • Ability to work under pressure.
    • Self-motivated and high level of initiative
    • Excellent computer literacy (Word, Excel, Power Point & Outlook)
    • Proficiency in English (Read, Speak, Write)
    • Knowledge of process flow within a professional environment
       

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    Marketing Intern

    Job Description

    • Drive successful and sustainable service launch marketing campaigns
    • Develop consistent messaging and engaging content for the promotion of our services on various SGS channels such as the web, emailing, webinars and social media channels and external channels
    • Develop, experiment and implement with different organic and paid acquisition channels such as content creation, pay per click campaign, event management, publicity, social media, lead generation campaigns, articles and white papers with input from our global team of experts.
    • Build strong relationships with external and internal stakeholders to ensure engaged networking and SGS participation at leading events and exhibitions and industry news players / publications.
    • Analyse market trends, customer behavior, interest and competitive landscape to adjust our strategic marketing plans accordingly.
    • Create a marketing culture by sharing information within the network using the tools available within SGS

    Qualifications

    • Grade 12 / Matric
    • National Diploma or degree in Marketing

    Additional Information

    • Be a South African citizen (be able to produce a valid South African ID document)
    • Be between the ages of 1830
    • Must be currently unemployed
    • Must have no criminal record
    • Must be willing to relocate to Bryanston
    • Exceptional Computer Literacy (use of MS Office suite – Outlook, Word, Excel, PowerPoint)
    • An affinity for data analysis
    • Strong research skills
    • High attention to detail, accuracy, and efficiency in completing tasks.
    • Exceptional organizational skills
    • Selfmotivated and high level of initiative

    go to method of application »

    Tender Administrator

    Job Description
    Primary Responsibilities

    • The Tender Administrator is responsible for managing the entire tender process, from the initial request for proposal (RFP) to the submission of tender documents. The role requires a high level of organization, attention to detail, and the ability to work under pressure to meet tight deadlines. The Tender Administrator plays a critical role in ensuring that all tenders are submitted on time, are fully compliant with the tender requirements, and are aligned with the company's strategic objectives.

    Specific Responsibilities

    Tender Management

    • Monitor and identify tender opportunities relevant to Business Assurance services or products.
    • Manage the entire tender process, including the preparation, review, and submission of tender documents.
    • Ensure that all tenders are submitted on time and comply with the tender requirements and company policies.

    Document Preparation and Coordination

    • Coordinate with various departments to gather necessary information and documents required for tender submissions.
    • Prepare and compile all tender documentation, including technical, commercial, and legal documents.
    • Ensure that all documents are accurate, complete, and meet the requirements set out by the tendering authority.

    Compliance and Quality Assurance

    • Review tender documents to ensure compliance with all legal and regulatory requirements.
    • Maintain up-to-date knowledge of tendering processes, regulations, and best practices.
    • Conduct quality checks on all tender submissions to ensure the highest standard of work.

    Communication and Liaison

    • Act as the main point of contact between the company and the tendering authority.
    • Liaise with external stakeholders, including clients, suppliers, and government agencies, to ensure smooth tender submission.
    • Communicate tender outcomes to relevant internal stakeholders and provide feedback on areas for improvement.

    Records Management and Reporting

    • Maintain a comprehensive database of all tender submissions, including status updates, deadlines, and outcomes.
    • Prepare regular reports on tender activities, success rates, and lessons learned.
    • Ensure all tender documentation is properly filed and archived for future reference.

    General

    • Develop and maintain a tender calendar to manage multiple tender submissions simultaneously.
    • Analyze tender specifications and requirements to identify key deliverables and risks.
    • Assist in the negotiation and finalization of contracts arising from successful tenders.
    • Provide administrative support for post-tender activities, including contract management and project handover.
    • Stay informed about industry trends, market conditions, and competitor activities that may impact tendering opportunities.
    • Support sales administration when required.
    • Other reasonable miscellaneous duties assigned by your manager.

    Qualifications
    Education
     

    • Matric (Grade 12)
    • Additional certifications in procurement, contract management, or tendering processes would be advantageous.

    Experience 

    • A minimum of 3-5 years of experience in tender administration, procurement, or contract management.
    • Experience with public sector tendering processes and compliance requirements in South Africa.

    Additional Information
    Required Skills and Experience

    • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
    • Strong understanding of tendering processes, legal requirements, and regulatory compliance.
    • Excellent document management and organizational skills. 
    • Strong attention to detail and the ability to produce high-quality work under tight deadlines.
    • Effective communication and interpersonal skills, with the ability to liaise with internal and external stakeholders at all levels.
    • Analytical thinking and problem-solving abilities.
    • High level of integrity, confidentiality, and professionalism.
    • Ability to work independently as well as in a team-oriented environment.
       

    go to method of application »

    Senior Audit Administrator

    Job Description
    Primary Responsibilities

    • In conjunction with the business strategy set by the Business Assurance (BA) Business Manager and Operations Manager, the Planning Administrator will be responsible to plan and schedule audits for customers in accordance with the Business Assurance QMS, GSP and GPP business procedures, as well as levels 1, 2 and 3 audits for the Business Assurance division and perform too, the back-office certification process from receipt of Contract through to the notification of audits to clients.

    Specific Responsibilities

    Planning/Scheduling:

    • Receive Sales Pack/Proposal, Purchase Order and ensure that all documents are added to the relevant SharePoint Client Folder.
    • Plan all relevant applicable services for all new and existing customers as per Business Assurance standards.  
    • Liaise with clients on suitable dates and service confirmations.
    • Plan supplementary visits or services as required. (Where applicable)
    • Administer new clients in accordance with relevant required procedures. (Where applicable)
    • Allocate competent resources and allocate planned activities based on the applicable codes and standards, qualification, expertise, approval from affiliate (where relevant) and workload allows.
    • Plan services to ensure that monthly budgets are met.
    • Plan Assessments/Renewals and relevant services over the required time period as per the cycle requirements.
    • Maintenance and monitoring of the applicable service dates in the diary. This includes the man-days, management, postponements, cancellations, and control of diary changes on the live SharePoint diary.
    • Doing travel arrangements for resource including visa applications, forex, business letters, etc.
    • Managing, updating applicable platforms and scheme specific databases with audit pack documents and information.

    Resource Finalisation:

    • Issue relevant confirmation documents / request quote to resource for expenses.
    • Administrator to submit signed confirmation documents / quote to finance for Purchase Order generation.

    Post Service Admin:

    • Ensure that all post service documents are provided to post service and Finance departments.

    General Admin:

    • Acquaint yourself with the relevant online systems applicable to your department.
    • Keep finance informed of any Client contact detail changes. (Where applicable)
    • Deal with or escalate client queries and complaints relating to services.
    • Monthly report as required to the Operations Manager.
    • Provide assistance to all Managers, Stakeholders and Colleagues when required.
    • Perform all duties in accordance with the SGS Statement of Integrity.
    • Compliance to all relevant Business Assurance operational policies and procedures.
    • Adhere to SGS policies, procedures as well as any other instructions, either verbal or in writing to yourself.
    • Adhere to all quality and safety requirements of the SGS management system.
    • Perform any other reasonable tasks as assigned by direct line manager. 

    Qualifications

    • National Senior Certificate (Matric Grade 12)

    Additional Information

    • Min 5 years administrative experience. 
    • Strong service industry background with small team involvement. 
    • Client and supplier liaison experience.
    • Experience of working in a team environment.
    • Working within a quality management system
    • Project management and planning
    • Attention to detail
    • Organizational and record-keeping skills
    • Customer focus and service orientation
    • Basic budget comprehension
    • Administrative skills
    • Interpersonal skills
    • Works well under pressure
    • Excellent computer literacy in Excel, Word, Outlook, PowerPoint
    • Excellent communication skills
    • Excellent English communication: Speaking, reading, writing
       

    go to method of application »

    HR (Analytics) Intern

    Job Description
    Main Purpose of the Job

    • To participate in a 12-month experiential learning program, in HR Data Analysis, reporting and administration.

    Key Performance Areas

    • Compile and analyse HR information.
    • Support HR Management with analysing and reporting on HR metrics
    • Assist with key HR projects

    Skills

    • Exceptional MS Excel
    • Pay strict attention to detail
    • Ability to interact and communicate effectively both orally and in written correspondence/ reports;
    • Ability to maintain confidentiality;
    • Ability to assimilate and summarize information;
    • Ability to analyse information and conclude;
    • Technical competency in Microsoft Office Suite (WORD, EXCEL);
    • Ability to create, format and develop analytical spreadsheets;
    • Ability to research and use AI tools and programs
    • Demonstrates personal accountability and urgency in completing assignments and achieving results.

    Qualifications

    • Grade 12 / Matric
    • National Diploma or degree in Human Resources or Business Administration
    • Qualification / course in Data Analytics
       

    Method of Application

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