Job Openings at Truworths

Job Description    

• The store supervisor supports the store manager, floor manager and admin manager with the day-to-day running of the store. This person drives promotions and new accounts in the store ensuring the queues are managed effectively to ensure good customer service. Strong communication and a proactive approach is what makes this person effective in their role.

Key Responsibilities    

• Assist the manager with the day-to-day running of the store
• Making sure that the MBP and visual standards are maintained
• Maintaining the visual appeal of the store – in store housekeeping
• Make sure that staff adhere to the policies and procedures
• Conduct and assist with hanger counts
• Conducting regular spot checks at the service desk and fitting room
• Giving regular feedback to your manager on poor and best sellers
• Assist with staff training, performance management, recruitment and IR
• Driving promotions in the store
• Driving customer service in the store
• Manage the opening of new accounts
• Queue management
• Admin duties including Admin Checks and following up on audits

Qualifications and Experience    

Experience / Knowle

dge:

• Computer literacy, good admin/credit knowledge

Competencies    

Behavioral:

• Passion for fashion and attentive to detail
• Proactive, accurate and numerate
• Excellent customer service and good people skills
• Excellent communication skills
• Security conscious and self-motivated
• Attention to detail and vigilant with shrinkage

go to method of application »

• We have an exciting opportunity for a Credit Risk Analyst role based at our Head Office in Cape Town, this position requires that you to find innovative ways to leverage the vast amount of data and information at your disposal to create customer strategies that drive up profit within constraints. Work within the Risk and Analytics department to enhance Truworths’ company performance by providing information, analyses, reports and technical support for the development and implementation of strategic solutions.

Key responsibilities:

• Assist team to achieve a balanced credit portfolio by accurately forecasting expected results
• Develop and implement champion/challenger customer strategies that deliver performance in line with Board expectations
• Monitor portfolio performance and ensure book performance meet pre-defined KPI’s by pro-actively proposing changes
• Investigating data integrity issues, testing assumptions and validating analytical results, ensuring accuracy of findings
• Create new account management strategies to optimise the business objectives within specific constraints
• Undertaking analysis to determine the impact of strategy changes to areas of application and account management strategies
• Presenting ideas via reports and presentations, outlining findings and making recommendations for improvements to senior stakeholders
• Forecasting and monitoring implemented strategies using statistical techniques
• Project manage the implementation of strategy changes into live systems

Key requirements:

• Relevant post-graduate degree with mathematical or statistical oriented subjects
• 2 or more years’ experience in consumer credit (within a Credit Risk analytics environment) with demonstrated ability to implement solutions based on findings from analytical projects
• Understanding of the credit life cycle
• Revolving store card or credit card experience advantageous
• Ability to work efficiently under pressure and within structured and unstructured parameters
• High attention to detail driving a need for 100% accuracy
• High level of integrity and confidentiality
• Experienced user of Microsoft Office suite (Excel, PowerPoint, Word)
• Experience in SAS (base and/or Enterprise Guide and/or SAS Viya) advantageous

Competencies:

• Revolving store card or credit card experience advantageous
• Ability to work efficiently under pressure and within structured and unstructured parameters
• High attention to detail driving a need for 100% accuracy
• High level of integrity and confidentiality