Job Openings at Capitec Bank

Purpose Statement

In this role you will be responsible for the end to end talent acquisition process and ensure the placement of the best talent supporting the growing talent demand of the business:

• Be a passionate collaborator: consulting with various internal stakeholders and hiring managers on the best suited specialist talent strategy.

• Champion a positive candidate experience

• Managing a seamless end to end Talent Acquisition  process comes naturally to you and so does keeping your HR System with applicant tracking updated on a daily basis

Experience

Minimum:

• At least 3 - 5 years’ end-to-end Talent Acquisition experience at various levels

• Proven experience in:

  • Telephonic interviewing techniques

  • Response handling and feedback

  • Talent Acquisition processes and techniques

  • The application and interpretation of assessments (ability tests, personality questionnaires)

  • Competency based interviewing techniques and skills

  • Sourcing techniques and methods

Ideal:

• Proven experience in management competency frameworks, assessment and feedback (assessment / feedback / development conversations)

• Previous experience in HR consulting, including job descriptions

• IR Consulting

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

• A relevant degree in Psychology or Industrial/Organisational Psychology

Qualifications (Ideal or Preferred)

• A relevant post graduate degree in Psychology or Industrial/Organisational Psychology

• Qualified Psychometrist/Psychologist registered with the Health Professionals Council of South Africa (HPCSA)

Knowledge

Min:

Knowledge of:

• General HR processes and procedures

• Relevant legislation, i.e. LRA, Employment Equity Act

• Effective and efficient telephonic interviewing / screening

• Use of psychometric assessments (ability tests)

• Use of psychological personality instruments

• Use of management assessment centres for selection and development purposes

• Competency based talent acquisition

• Sourcing approaches and methods

Ideal:

• Understanding of labour market and IR

Skills

• Computer Literacy (MS Word, MS Excel, MS Outlook)

• Communications Skills

• Interpersonal & Relationship management Skills

• Attention to Detail

• Planning, organising and coordination skills

• Consultation skills

• Influencing Skills

• Facilitation Skills

• Presentation Skills

Competencies

• Coping with Pressures and Setbacks

• Planning and Organising

• Presenting and Communicating Information

• Persuading and Influencing

• Relating and Networking

• Working with People

• Adapting and Responding to Change

• Delivering Results and Meeting Customer Expectations

Conditions of Employment

• Clear criminal and credit record

• Willing to travel as an inherent operational requirement of the job

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Purpose Statement

• To provide maintenance service support in relation to accounts; action and maintain any changes to accounts focusing on sustainable value, optimal productivity and end-to-end customer satisfaction.

Experience

Minimum:

• 2 – 3 years administrative experience related to FICA requirements in a client /service focussed environment including

  • Liaising with external and internal customers

  • Accurately checking and processing detailed information

Ideal:

• 1 – 2 electronic banking and credit card experience 

• In business banking or retail banking

• Working with systems such as BaNCS, BancsConnect, Debit Card (Postilion), Credit Card Prime & On-line systems, Footprints, CIPRO, ODS reports, On Base

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• Diploma in Accounting - Financial Accounting or Banking

Knowledge

Minimum:

• Understanding of business / commercial Banking

• Good knowledge and understanding of business /company documentation requirements

• FICA regulatory requirements

• Client/service principles and practice: customer focused

• Administration and document management practices

Ideal:

• Understanding of Business Bank products and service range 

• Call Centre system & reporting, BaNCS, BancsConnect, Debit Card (Postilian), Credit Card Prime & On-line systems, Footprints, CIPRO, ODS reports, On Base  

Skills

• Communications Skills

• Attention to Detail

• Computer Literacy (MS Word, MS Excel, MS Outlook)

• Administration Skills

• Planning, organising and coordination skills

Competencies

• Achieving Personal Work Goals and Objectives

• Achieving Personal Work Goals and Objectives_Driving for Results

• Coping with Pressures and Setbacks_Maintaining Work-Life Balance

• Delivering Results and Meeting Customer Expectations_Meeting Basic Work Expectations

• Analysing_Evaluating and Implementing Ideas

• Coping with Pressures and Setbacks_Managing Stress

• Following Instructions and Procedures_Accepting Direction

• Delivering Results and Meeting Customer Expectations_Serving Customers

• Achieving Personal Work Goals and Objectives_Accepting Responsibility

• Adapting and Responding to Change_Acting as a Champion for Change

• Following Instructions and Procedures_Following Policies and Procedures

• Working with People_Resolving Conflict

• Adapting and Responding to Change

• Achieving Personal Work Goals and Objectives_Driving Continuous Improvement

• Analysing

• Presenting and Communicating Information

• Following Instructions and Procedures

• Following Instructions and Procedures_Managing Risk

• Working with People_Teaching

• Presenting and Communicating Information_Communicating Effectively

• Working with People_Demonstrating Self-Insight and Awareness

• Working with People_Attentive Listening

• Following Instructions and Procedures_Managing Meetings

• Following Instructions and Procedures_Working Safely

• Analysing_Thinking Broadly

• Presenting and Communicating information_Presenting and Public Speaking

• Analysing_Solving Complex Problems

• Delivering Results and Meeting Customer Expectations_Championing Customer Needs

• Analysing_Using Math

• Working with People_Sharing Information

• Adapting and Responding to Change_Adapting to Change

• Analysing_Working with Financial Information

• Working with People_Adapting to Others

• Working with People_Showing Caring and Understanding

• Analysing_Critical Thinking

• Adapting and responding to change_Working with Diverse Populations

• Delivering Results and Meeting Customer Expectations_Delivering High Quality Work

• Analysing_Testing and Troubleshooting

• Analysing_Reading Effectively

• Following Instructions and Procedures_Managing Time

• Coping with Pressures and Setbacks

• Working with People_Demonstrating Appreciation

• Adapting and Responding to Change_Supporting Change

• Achieving Personal Work Goals and Objectives_Pursuing Self-Development

• Working with People_Building and Supporting Teams

• Working with People_Assessing and Understanding People

• Working with People_Managing from a Distance

• Coping with Pressures and Setbacks_Displaying Confidence and Composure

• Working with People_Supporting Coworkers

• Adapting and Responding to Change_Working with Ambiguity

• Coping with Pressures and Setbacks_Demonstrating Tenacity and Perseverance

• Delivering Results and Meeting Customer Expectations

• Working with People

Conditions of Employment

• Clear criminal and credit record