Job Vacancies at FirstRand Group

Purpose

• Responsible for IT and project aspects of internal audit assignments related to the governance, financial, business and operational processes at divisional and business unit level within the FirstRand Group.

Experience and Qualifications

• BSC / B.Com (Information Systems) or equivalent degree
• At least 3 years Application Control Reviews (ACR) and / or Project auditing experience
• Experience in banking and financial services environment will be an advantage
• Proficiency in Microsoft Office (Word, Excel, Outlook, etc.)
• Driver’s licence preferred.

Responsibilities

• Obtain a good understanding of the IT control environment being audited (including link to business processes and risk management related aspects), and the interdependencies linked to this.
• Plan audit assignments based on key process and business risks identified, and design the audit program in line with risks and key IT application controls to be tested.
• Incorporate data analytics (DA) to enhance audit planning and create efficiencies in audit fieldwork.
• Execute audit field work in compliance with quality standards by following and completing prepared work programs. Assess the adequacy and effectiveness of governance, risk management practices and internal controls.
• Evaluate IT areas such as information security, operations management, and disaster recovery procedures related to the IT application controls to be reviewed.
• Provide clear and sufficient audit evidence to support recommendations and audit opinion.
• Express an opinion based on the results of the work performed.
• Identify opportunities to improve the IT internal control environment and project management processes.
• Identify and clearly articulate the root cause of issues identified and impact thereof, and recommend changes to business processes that will address the IT and Project control weaknesses.
• Prepare a quality and balanced audit report to specified standards, encapsulating the control weaknesses identified and results of audit work performed, with minimal editorial changes.
• Incorporate fundamental principles, key issues and control themes emanating from other functional areas and assurance providers to ensure relevant & appropriate audit findings.
• Assist the Head of Internal Audit / Senior Audit Manager / Audit Manager with other operational and reporting activities as required.
• Identify opportunities for innovation in audit as well as client processes, and develop practical solutions to implement innovative practices.
• Effective communication with the audit team, audit management and key stakeholders.
• Is aware of the resources available and is able to utilise them to best effect with guidance from senior audit staff.
• Keep abreast of emerging industry standards, best practices, industry challenges, upcoming legislation, operational requirements and technology changes related to the internal audit environment.
• Participate in internal departmental work and key standing tasks such as Board, Risk and Audit Committee reporting, as requested.   Stakeholder Excellence  
• Ensure the constant delivery of superb value and a 'memorable' customer experience.
• Establish and maintain collaborative partnerships and a wide relationship network across business units and within Internal Audit.
• Respond to client needs and queries professionally and within agreed turn-around times.
• Communicate professionally in all communication forms. Listens actively to others.
• Negotiate with management as appropriate in order to ensure key findings and follow up actions are agreed upon.   Maximized Department Resources  
• Identify development needs and address these through training and continuous professional development.
• Proactively seek and embrace formal and informal peer coaching opportunities.
• Execute the audit assignment within the agreed budget and timelines.  

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Purpose

To complete high quality reviews and reporting to contribute to the enterprise alignment and implementation of the Group Compliance Monitoring methodology and processes to ensure the FirstRand Group and all legal entities conduct business processes in accordance with relevant regulations, applicable codes of conduct and within best business practice to drive the development and implementation of a combined assurance approach across all Compliance Assurance Functions

Experience and Qualifications

• Minimum: Bachelor’s degree in a business-related discipline, Law, Legal, Risk or Compliance or Auditing; CA(SA)
• Preferred: Postgraduate Degree in a business-related discipline, Law, Legal, Risk, Compliance or Auditing
• 3 to 5 years compliance monitoring, auditing, or risk management experience in a financial services organisation

Responsibilities

• Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in
• Engage in cross-functional relationships to obtain and to provide work support
• Deliver customer experience excellence aligned to Organisational values and service standards
• Build professional long-term relationships with customers based on trust that builds the brand
• Collect and interrogate information and feedback to ensure full understanding of customer needs to deliver a quality service
• Deliver service that exceeds customer expectations through proactive, innovative and appropriate solution selection and application
• Provide customers with relevant information to keep them informed of products and service options
• Improve business decisions by providing accurate and reliable business intelligence (information) together with analysing trends and data
• Provide regular reports on delivery of services against agreed service level agreements and in terms of overall customer targets
• Accumulate information to review work progress that provides input to reporting decision making and the identification of improvement opportunities
• Implement, monitor and control business processes according to quality standards; policy; and compliance and governance requirements in area of accountability
• Ensure the development, alignment, mapping and implementation of end-to-end processes aligned to the customer journey map
• Research, enable and consult on improvements and opportunities to harness technology and platform enablement
• Review existing processes and suggest innovative ideas to improve and streamline processes to drive efficiencies and minimise redundancy
• Monitor customer feedback reports and align processes to maximise efficiencies
• Report on the findings and monitor management's response and implementation of recommendations
• Conduct reviews or tasks requested by CRO, Head of Compliance, Board or Executive, provided such reviews and tasks do not compromise the independence or objectivity of the function
• Identify areas for improvement and monitor corrective action to provide both management and relevant committees with an opinion on the effectiveness of the internal control environment
• Identify, monitor, and measure risk, in conjunction with line management and other specialist functions (Internal Audit, Risk Team and Legal) so that risks affecting the business may be effectively managed
• Assure the Business Units continued compliance with local regulatory rules and oversee Regulators where applicable, and any other local Codes of Practice where relevant as part of the monitoring programme
• Ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability
• Ensure implementation of relevant policies, governance and practice standards across
• the business
• Maintain knowledge on relevant legislative amendments, industry best practices and internal compliance procedures and requirements
• Ensure compliance is adopted in terms of systems and procedures as laid out by organisation and review in response to audit findings and changes
• Develops an understanding of risks and risk management approaches Implement and provide input into the development of governance and compliance procedures and processes within area of specialisation and identify risks
• Educates others and makes suggestions for improvements
• Networks and participates in specialist risk forums where required
• Support the central function by assisting in developing policies, procedures, frameworks, and tools with specific focus on relevant risk legislation, for the benefit of the larger organisation
• Monitor and ensure business committees operate according to required business governance standards through regular engagement
• Provide regulatory support and expertise in the formulation and completion of compliance risk and control assessments (CRA's)
• Ensure that compliance risk is adequately identified and in so doing, guide the business in terms of addressing such risk
• Guide business to ensure that business policies contain the right content to address legislative requirements thereby working toward an effective and adequate control environment
• Influence the enhancement of business processes and methodologies specific to the area
• Engage with stakeholders on findings of compliance risk and control assessments to ensure action plans adhere to regulatory standards
• Participate and contribute to a development culture where information regarding successes, issues, trends and ideas are actively shared
• Build and sustain collaborative working relationships with relevant peers and stakeholders to achieve productivity synergies
• Participate in specialist communities of practice and contribute positively to own and organisational knowledge improvement
• Promote teamwork and inclusivity amongst team members and demonstrates behaviours that respect diversity
• Partner and collaborate with team members to achieve team success
• Share information and knowledge that benefits the team
• Assess own performance against competencies and skills required delivery
• Identify development needs and select effective solutions to address own development need
• Prepare a personal development plan with management to implement and review as required.
• Monitor own progress against development plan and measure impact of results.

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Purpose

To ensure compliance to statutory, governance and to ensure that the organization implements an effective compliance framework and processes that complies with applicable laws, and binding regulations and considers adherence to non-binding rules, standards, and codes.

Experience and Qualifications

• Minimum Qualification –  Relevant Degree
• Preferred Qualification -  Bachelor’s degree in Law, or Economics, Public Policy, Public Administration or Risk
• Experience –  3 to 5 years’ experience in a similar environment
• Working knowledge of the legal aspects affecting public policies, regulation.
• Research skills, strong analytical and problem-solving skills, excellent verbal, and written communication skills.
• Collaborative mindset and team player with a strong ability to contribute positively to a team environment, sound ethical judgment, ability to work on MS Office, SharePoint, MS Teams and iManage.

Responsibilities

• Analyse and assess emerging/draft legislation, policy, or regulatory instruments (emerging legislation) and advise on their potential impact on the Group
• Study political/public policy trends, ideas and governmental policies and provide updates on trends and current affairs
• Develop written reports of research and findings to assist in industry and regulatory engagements and advocacy
• Provide administrative support to the Emerging Legislation Forum (ELF)
• Draft and collate reports and assessments pertaining to emerging legislation that impacts the Group for review by Legal, across segments, pillars, and broader Africa
• Engagement with internal stakeholders regarding impact assessments, collation of comments to receive input within set timelines, follow-ups and collation of feedback/comments received
• Assist to compile, monthly / quarterly reports, presentations, and other documentation for the relevant committees in relation to; Schedules of Regulatory Developments - bi-weekly/bi-annually, Impact Assessments – draft, circulate and collate feedback
• Collate feedback from Impact Assessments into reports and heatmaps and trend reports
• Illustrate on PowerPoint trends across various themes of legislation.
• Maintain Comments and Submission repository for the Group
• Request and collate feedback on submissions for review
• Coordinate MS teams and Microsoft SharePoint comments on emerging legislation
• Engagement with internal stakeholders and internal clients in relation to Impact Assessments and Comments templates
• Maintain and keep up to date, comment templates and responsible person list
• Maintain and keep up to date PPRA SharePoint site as it relates to Emerging Legislation
• Produce and distribute a bi-monthly Newsletter

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Purpose

To provide financial administration support to the business unit by maintaining accurate records for all financial transactions and managing payments and invoices (if applicable) within agreed processes, procedures and timelines.

Experience and Qualifications

• Minimum qualification : Grade 12.
• Minimum years of relevant experience : 0 to 2 years work experience in similar financial or accounting environment.
• Basic book keeping experience.

Responsibilities

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Adhere to policies and procedures to manage costs.
• Maintain accurate records for all financial transactions of the business unit.
• Manage payments and invoicing within agreed timelines.
• Administer day to day finances of the business unit, working within FNB processes, systems and procedures.
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate.