Job Vacancies at BCX

Core Description

• Involved in the execution of large IT projects in accordance with the specified and agreed upon scope, timeframe, budget, and quality requirements.  To provide guidance and support to junior project staff. 

Key Deliverables / Primary Functions

• Provide input in project plans to determine scope and timeframes to ensure quality and successful project execution.  Produce detailed work plans with appropriate timelines, matching resources against project priorities.
• Coordinate the delivery of multiple smaller projects to successful completion in accordance with scope, timeframe, and service level agreements. 
• Monitor governance and quality of the projects in line with BCX regulation and policies. 
• Provide onsite direction and guidance for fellow members where necessary to ensure timelines are met.
• Track and report on project status and performance, project deliverables, dependencies, and timeframes.
• Identify project risks and recommend action plans to counter risks to ensure successful and on-time project delivery.
• Document project management processes inclusive of minutes of meetings, progress reports and appropriate information collection and storage.
• Contribute to process improvement initiatives to improve project delivery.

Core Functional Skills & Knowledge

• Attention to detail
• Microsoft Office
• Analytical and Problem Solving
• Communication
• Project Management

Core Behavioural Competencies

• Job Match
• Delivering Results & Meeting customer expectations
• Following instructions & procedures
• Working with people
• Writing and Reporting
• Deciding & Initiating Action

Minimum Qualifications

• NQF 6: 3 year Degree/ Diploma/ National Diploma in Project Management or Business Administration
• OR NQF 4: Grade 12

Additional Education -Preferred /Advantage

Experience

• Minimum 3-years’ experience with Project Management experience in managing projects in the Retail environment. Experience in leading project teams is advantageous.

Or 

• Minimum 5 years work experience with Project Management experience in managing projects in the Retail environment.  Experience in leading project teams is advantageous.

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Core Description

• The primary function of this position is the procurement of stock, at the most affordable market-related prices, ensuring adherence to the procedures, as established within the Business Unit.

Key Deliverables / Primary Functions

• Process requisitions received, ensuring alignment with monthly budgets.
• Request pricing and quotes from Suppliers, upon receipt of requests, ensuring the application of the most cost-effective methods of acquiring hardware, necessary for the smooth functioning of the Field Services Business Unit.
• Generate quotations on the system, ensuring that the turnaround of the quotations is within the set timeframe.
• Capture and obtain approval of quotations, ensuring accuracy of pricing, from Suppliers, both local and international.
• Capture and process Purchase Orders, ensuring accuracy of pricing and adherence to the approval process.
• Ensure accurate and timeous placement of orders with Suppliers.
• Monitor all Back Orders, escalating problematic parts to the relevant manager.
• Code and process invoices, thereafter, ensure timeous submission of all processed invoices to the Accounts Department for payment.

Core Functional Skills & Knowledge

• Attention to detail
• Microsoft Office
• Teamwork
• SAP Warehouse Management

Core Behavioural Competencies

• Job Match
• Delivering Results & Meeting customer expectations
• Following instructions & procedures
• Planning & Organising
• Working with people

Minimum Qualifications

• NQF 4: Grade 12 National Diploma

Additional Education -Preferred /Advantage

Experience

• Minimum 2-years’ relevant experience within a Logistics environment.

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Core Description

• Responsible for the product strategy and governance for the LOB product portfolio. Also responsible for product planning and execution throughout the product lifecycle, including gathering and prioritizing product and customer requirements, contributing to the product vision, and working closely with engineering, sales, marketing, and support to ensure customer/key stakeholder satisfaction goals are met. The Product Portfolio Manager’s job also includes ensuring that the portfolio supports the company’s overall strategy and goals. 

Key Deliverables / Primary Functions

• Define product governance structures & Establish PLCM and ensure that it is adhered to 
• Maintain designated product portfolio & establish LOB specific Product Portfolio Forum 
• Work closely with the Product team and craft a BCX product strategy 
• Gathering market requirements and in response developing differentiated products and enhance existing products, with defined processes 
• Product portfolio management (Description, Value proposition, Offerings & Packages, Cost and Pricing) 
• Manage Product Performance (Fulfilment Assurance, Financial Performance), Product Life Cycle considerations i.e., building product roadmaps, particularly Technology roadmaps, Product positioning and outbound messaging with collateral as well as enablement of Sales Force through training, incentives, and battle cards 
• Promoting the product externally with press, clients, and partners & monitoring the competition 
• Measurement of existing customer service performance, technology refresh, optimization, and R&D 

Core Functional Skills & Knowledge

• Business Acumen
• Strategic Planning
• Risk Management
• Business Development
• Business Relationship Building
• Product Management
• Product Knowledge

Core Behavioural Competencies

• Applying expertise & Technology
• Culture Match
• Working with people
• Deciding & Initiating Action
• Persuading and Influencing
• Planning & Organising
• Entrepreneurial & Commercial thinking
• Job Match

Minimum Qualifications

• NQF 6: 3 year Degree/ Diploma/ National Diploma in Business or Information Technology
• OR NQF 4: Grade 12

Additional Education -Preferred /Advantage

• NQF 7: 3 year Bachelors Degree in Business or Information Technology

Experience

• 7 years relevant experience in a product management environment. The experience must include relevant exposure to the ICT sector.  
• Or
• If the highest qualification is grade 12, 9 years relevant experience in a product management environment of which at least 2 years on management level. The experience must include relevant exposure to the ICT sector.  

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Core Description

• Manage specific customer accounts, end to end, ensuring customer satisfaction and adherence to contractual obligations and ensuring that the relationship with the Customer operates effectively and efficiently on an ongoing basis.   

Key Deliverables / Primary Functions

• Establish and maintain good communications with the clients, ensuring that all their requirements are met, attending client meetings and drafting minutes relevant to the meeting.  Ensuring addressing of all action points from client meetings.  
• Ensure that services offered are within contractual obligation and managing the exceptions thereof; as well, ensuring that all escalation procedures are followed, with Service Level Agreements being strictly adhered to.  
• Provide support to staff members on relevant customer equipment and procedures 
• Constantly endeavour to find better/more cost-effective ways to service the customer 
• Ensure accurate preparation and review, as well timeous submission to clients of: Quotations; Billing; and Invoices.  
• To search for additional profitable business on an ongoing basis 
• Keeping track of and managing the customer financial age

Core Functional Skills & Knowledge

• Account Management
• Analytical and Problem Solving
• Communication
• Contract Management
• Customer Management

Core Behavioural Competencies

• Job Match
• Culture Match
• Delivering Results & Meeting customer expectations
• Following instructions & procedures
• Presenting and Communicating information
• Relating and Networking
• Working with people

Minimum Qualifications

• NQF 6: 3 year Degree/ Diploma/ National Diploma
• OR NQF 4: Grade 12

Additional Education -Preferred /Advantage

Experience

• 3 years’ experience Account Management
• OR
• Grade 12 & 5 years’ experience Account Management