Job Opportunities at The Heineken Company

Key Performance Areas would include, but are not limited to: 

Ensuring cost effective warehousing and distribution of company products are maintained for the region 

• Develop, communicate and lead execution of regional plans that support Logistics operations. 
• Plans to reflect: Optimal Transport management, Warehouse and Inventory Management, Financial Management 
• Be the custodian of best practice in the region 
• Champion central led initiatives in the region 
• Ensure that Operational Costs cents per litre is contained through continual investigation and improvement of asset utilization and effective warehouse management 

Establish and drive a customer centric culture in the region 

• Routines and mechanisms employed to ensure that all supporting and outsourced providers are aligned to the customer service imperative and deliver on standard. 
• Develop a regional customer service plan to support Regional and Group account sales and aligned to achieve stated SA Logistics customer service targets. 
• Establish and manage a reporting framework for the region to ensure that Depot execution supports regional customer service plan. 
• Develop and execute plan in conjunction with regional sales and Trade Marketing. 

Ensure strict adherence to Corporate Governance 

• Develop a culture of audit fitness across all levels in the region. Control Measures such as:  
• ICC’s  
• ISO requirements 
• Owner Driver Audits 
• Operations Excellence 
• Cash Handling  
• In conjunction with Regional Risk resource, develop, communicate and monitor Operational risk and mitigation plans for the region 
• Drive initiatives in region to ensure adherence to corporate governance framework 

Insights, Factual engagement, Action 

• Leverage available reporting dashboard and tools to evaluate levels of achievement against Key performance areas. 
• Develop and execute and monitor recovery plans where required 

Develop and actively support the curiosity necessary to foster a culture of continuous improvement 

• Collaboration cross-functionally on business Improvement Projects 
• Support regional initiatives in line with business plan 
• Challenge the status quo at sites to harness the ingenuity of direct reports and regional colleagues to remove non-value adding activities 

People leadership, Coaching and capability enhancement 

• Create an environment that allows for cross functional learning and integration 
• Proactive engagement with key internal and external stakeholders in order to achieve operational goals and objectives 
• Establish team routines that encourage sharing and knowledge transfer.  
• Be an ambassador for SA logistics in the region and externally 

Coaching, People development and Training 

• Align the regional team to act and work towards achievement of the company's strategic imperatives. 
• Coaching culture established and active across the regional depot base. Leaders at all levels. 
• Develop and lead Change management agenda for the region. 
• Promote an open and engaging culture in the region that embraces and lives the company values. 
• Develop a talent pool in the region supported with realistic career and development plans 

The successful candidate must have the following qualification, skills and experience: 

• A relevant tertiary qualification
• Minimum 5 years experience  

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Key Responsibilties 

• Oversee the sales, promotions and campaigns of sales activities withinthe assigned area of responsibility.
• Make data-informed decisions to develop trade plan, drive performance and inform resource allocation.
• Ensure products/ brands are available widely in assigned sales area.
• Optimize resources to achieve sales targets.
• Develop, monitor, and manage quarterly Sales Plan.
• Analyze and identify growth opportunities with measurement and tracking for reporting purposes.
• Monitor SalesRepresentativesadherence to Call strike rate.
• Develop strong customer relations through frequent communication, professional, courteous, andethical interpersonal interactions.
• Identify emerging markets to find new sales opportunities.
• Procure market intelligence and develop appropriate action plans when necessary.
• Monitor Accessibility, Availability and Affordability compliance vs noncompliance.
• Share and implement new and innovative ideas to improve sales and the effectiveness of the sales teams.
• Coach the SalesRepresentativeson Sales best practice.
• Prepare sales budgets, projections and approve expenditure.
• Track, analyze and report on sales statistics based in key quantitative metrics.
• Conduct in-trade audits, measuring the team’s impact in the trade.
• Enable teams to gain market share growth.
• Conduct on the job training and Coaching.
• Plan and direct the hiring and training of new Sales Representatives.
• Institute discipline when required.
• FollowHEINEKEN Beveragespolicies and procedures and identify opportunities for continuous improvement.

Experience 

• 3+ years sales experience. 
• Tertiary qualificationin Sales, Marketing or a related field
• Relevant experience within the Alcoholic Beverage or broader FMCG industry would be preferable.
• The ability to identify and define problems and make balanced and sound decisions.
• Proven track record of meeting or exceeding sales targets
• Strong numerical and business acumen experience
• High levels of energy, persistence, drive as well as a sense of urgency.
• The ability to work optimally in a high performance and competitive environment. 
• Exceptional planning and execution skills/capabilities. 
• Excellent negotiating skills to gain commitment to solutions by using your influencing and 
• networking skills. 
• Have a passion for customer service by making clients and their needs a primary focus. 
• Ability to coach, facilitate, inspire, transform, and lead your team towards a shared goal and vision. 
• Ability to communicate effectively across all levels and manage customer relationships.