Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Jul 9, 2024
    Deadline: Not specified
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience...
    Read more about this company

     

    Assistant Manager- Recruitment

    JOB DESCRIPTION

    Essential Functions

    • Responsible for end to end Recruitment inclusive of BGC’s
    • Achieve business targets within the given SLA
    • Create/Develop sourcing strategies to increase talent pool
    • Talent Attraction in line with client requirement within the given SLA
    • Create and build pipeline for future intakes 
    • Compliance adherence in line with business and client requirement 
    • Creating and compiling reports/presentations 
    • Adhering to recruiting budgets and decreasing recruitment cost 
    • Gathering information and analyzing data to make effective decisions
    • Creating opportunities to broaden talent pool
    • Motiving team to achieve business and individual targets 
    • Collaborate with internal and external stakeholders to achieve business targets and objectives 
    • Conducting interviews
    • Identify development areas
    • Create, drive and implement process improvement 
    • Managing of referral scheme and RISE payroll
    • Being up to date with latest recruitment trends 
    • Conducting research/gathering information to make decisive decisions 
    • Assign and manage task given to recruiter 
    • Measure Quality and quantity 

    Ensure adherence to company policies and procedures 

    The performance parameters include the following:

    • Development and management of New and Existing vendors
    • Cost effectiveness of hiring through that channel
    • Quality parameters
    • Number of defects made against the Offers rolled out.
    • Offer to Joining Ratio

    Primary Internal Interactions

    • Team for the purpose of coordination
    • Lead Assistant Manager for escalations, unresolved issues, appraisals and reviews
    • AVP / VP for solving the issues unsolved by the immediate supervisor
    • Operations and Support hiring managers – for the purpose of Recruiting candidates for their processes and for calibration purposes

    Finance and Commercial departments for settling vendors payments etc 

    Primary External Interactions

    • Vendors for:
      • Hiring candidates, lining up candidates for interviews and also assessing their performance
      • Advertisements
      • Preparing promotion material 

    Skills

    • Process Specific Skills
    • Interviewing skills
    • Feedback skills

    Soft skills (Minimum)

    • Excellent Communication skills – written and oral
    • Should be confident and willing to work in shifts and travel
    • Should display sufficient flexibility and urgency to handle pressure in a cross-cultural environment
    •    Computer proficiency – MS Office
    •    Team handling skill
    •    Should be able to take decisions in all kind of situations
    •    Orientation towards data and MIS

    Soft Skills (Desired)    

    • Self starter
    • Good Listening skills
    • Dependable
    • Matured to carry out assessments

    QUALIFICATIONS

    Education Requirements

    • Degree
    • Work Experience Requirements
    • Must have 3 years of recruitment exp + 1 year of Team handling

    go to method of application »

    Executives

    JOB DESCRIPTION

    In this role, you'll be tasked with ensuring the achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include upholding transaction quality within predefined parameters and controlling claim costs to minimize leakage. Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial. Adherence to company policies and procedures is paramount to ensure operational efficiency. You'll be responsible for managing both inbound and outbound calls, as well as other correspondence related to claims. Emphasizing customer satisfaction, building rapport, and facilitating effective communication are key aspects of this position, aiming for timely resolution of customer concerns. Additionally, you'll be expected to fulfill any other essential functions as directed by the supervisor. Join us in delivering excellence and maintaining high standards in claims management.

    QUALIFICATIONS

    • English language proficiency
    • Previous international Voice experience
    • Good Computer navigation skills
    • Should be familiar with MS Office 
    • Possesses necessary knowledge of business concepts to effectively perform the job
    • Makes decisions in a timely manner; shows good judgment about when to make decisions independently and when to collect more information or involve others. 
    • Commits to achieving specific objectives and takes ownership for accomplishing them.
    • Responsible for handling high volumes of transactions.
    • Effectively balances quality, timeliness and productivity standards
    • Self-discipline
    • Result orientation 
    • Adaptability 
    • Listening and comprehension skills 
    • Questioning and Reasoning Skills
    • Customer Service focus and telephone etiquette
    • Ability to multi task, prioritize and manage daily work activities

    Method of Application

    Use the link(s) below to apply on company website.

     

    Build your CV for free. Download in different templates.

  • Send your application

    View All Vacancies at EXL South Africa Back To Home
Latest Jobs

Subscribe to Job Alert

 

Join our happy subscribers

 
 
Send your application through

GmailGmail YahoomailYahoomail