Open Jobs at Servest SA

Minimum Requirements

• Matric
• BSc/BA or diploma in marketing, communications or equivalent
• Minimum 10 years experience in marketing. B2B marketing experience would be beneficial.
• Demonstrable digital marketing experience with a focus on content development, social media management and lead generation tactics
• Experience with data analytics and analytics tools
• Strong leadership and team management skills
• Experience with Google Analytics, Google Ads, Salesforce, Canva and AI content generation tools would be beneficial

Duties & Responsibilities

• Assist the Executive Manager for Marketing with developing the marketing strategy for the company
• Develop an intimate understanding of our corporate and business unit offerings and stay abreast of news and developments in each business
• Offer marketing thought leadership and sound advice to key Corporate and Business Unit stakeholders, ensure alignment of marketing strategies with their business goals and collaborate with them in developing and executing annual marketing plans
• Conduct regular competitor analysis to stay informed of market trends, identify opportunities, and develop strategies to maintain a competitive edge
• Manage and improve lead generation campaigns, measuring and reporting on results at regular intervals
• Develop and implement comprehensive social media strategies to enhance brand visibility and engage target audiences
• Produce compelling and differentiated content for our website, social media and lead generation campaigns that attracts and converts our target audience
• Plan and lead photo and video shoots to create compelling visual content that showcases our offerings and strengthens our brand identity
• Develop high-quality marketing collateral for corporate and each business unit
• Ensure that all design and copy work developed is aligned to the Servest brand positioning and brand identity
• Manage external agencies and suppliers, ensuring they deliver in full, on time and within budget
• Analyse, and report on, the effectiveness of all marketing efforts including their contribution to building the sales pipeline. Use data-driven insights to optimise strategies and achieve business objectives
• Manage the budgeting, planning and executing of all internal marketing initiatives
• Manage the allocated marketing budget and report on actuals, forecasted spend and savings. Always looking for ways to optimise marketing spend, reduce wastage and get the best bang for buck
• Lead, mentor and manage a team of marketing co-ordinators and customer service/call centre agents

COMPETENCIES

• Ability to build strong relationships with, and influence, senior stakeholders
• Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment
• Analytical Thinking
• Technical Savvy
• Creative thinking and problem-solving abilities
• Well-organized and detail oriented
• Exceptional communication and writing skills
• Commercial acumen

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Minimum Requirements

• Grade 12
• Grade A PSIRA registered, 
• valid unendorsed driving license 
• Firearm Competency for Business Purposes
• A tertiary qualification in Security or any related field would be an advantage
• At least 3-5 years’ experience as a Operations Manager

Duties & Responsibilities

• Rosters for the site/sites under your control to be handed to the employees no later than the 10th of each month.
• Report changes to rosters to Roster Clerk and ensure that the changes are made, and new rosters delivered.
• Maintain discipline in a fair and impartial manner on every site.
• Site management and attend all serious incidents
• Supply full statements to the client and Branch Manager
• compiled and forwarded to the Branch Manager and the client within 48 hours of the incident occurring..
• All registers and other documentation to be checked bi-weekly.
• Ensure that Job Descriptions, Risk Assessments and Site Procedure Manuals are in the site file that must be available at the on-site security office/control room.
• Operations Manager to ensure that casual contracts are approved via email by the client before posting any guards on site.
• Give immediate attention to client problems and feedback to be supplied to the client and Branch Manager in writing.
• Feedback to be given to client and Branch manager on all remedial action taken on points raised during client visits.
• Assist management where needed.

Skills

• Strong decision-making capabilities.
• Excellent customer service skills.
• Above-average communication, collaboration, and delegation skills.
• Sound Financial Acumen.
• Administration, interpersonal communication, and client liaison skills.
• Strong planning, leadership, organisational skills.
• Proficient in computer literacy (Word, Excel, PowerPoint, Outlook).
• Experience in report writing.
• Ability to successfully manage a team.
• Track record of working in a fast paced and demanding environment.

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Minimum Requirements

• Grade 12 & Computer Literacy
• Code 08 and PDP
• Higher Education Qualification
• Minimum 1 year Management experience
• Health Safety experience essential
• Professional individual who can provide and maintain high service and quality standards
• Proven track record in the security industry / Customer Orientated
• Excellent written and verbal communication skills (English)
• Clear criminal record
• Ability to work efficiently and under pressure
• Grade A PSIRA Certification / PSIRA Registered Grade A
• Firearm trained & competent
• Own cell phone
• Investigative skills / writing and taking witness statements
• Risk report writing critical
• Driving the Operations strategy daily

Duties & Responsibilities

• The daily running of a sites in liaison with the Ops Manager
• Attain and maintain a professional sites standard
• Building and Maintaining relationships with the client
• Management of staff including recruitment, induction, performance management
• Training and Development
• Responsible for all industrial relations and Health & Safety on site
• Report Writing – Monthly reports and incident reports
• Creating site rosters
• After hours site visits compulsory
• Staffing – ensure site is covered as per contractual obligations

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Minimum Requirements

• Matric/ Grade 12
• Valid Drivers License and PDP
• Relevant Qualification 
• Sound knowledge of interior/exterior plants 
• Strong troubleshooting and problem-solving skills
• Excellent communication and interpersonal skills

Duties & Responsibilities

• Carry out Plants Services as per prescribed method and sequence as stated in Plants Standard Operating Procedures.
• Carry out work for the day as per the work plan issued by the controller during debriefing
• Service all customers as per the work schedule for the day.
• Report back to the Operations Controller all customer requirements communicated to you by the customer at customer sites immediately.
• Ensure equipment is in good working order at all times.
• Report faulty equipment to the controller immediately.
• Ensure service records are completed correctly and returned to the controller.
• Meet delivery deadlines

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Minimum Requirements

• Grade 12 or equivalent 
• Drivers License and PDP
• Previous experience in a similar environment 
• Attention to detail
• Knowledge of how to operate cleaning equipments 
• Excellent customer service and communication skills

Duties & Responsibilities

• Maintain hygiene standards as prescribed
• Maintain and promote customer and client relationships
• Ensure all scheduled services are completed daily
• Manage the company assets issued to you
• Ensure that you have a valid PDP and drivers license at all times
• Perform vehicle and equipment checklists daily and report any findings 

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Minimum Requirements

• Previous experience in cleaning
• Attention to detail
• Ability to work with little supervision
• Knowledge of how to operate cleaning equipments 
• High energy levels
• Personal appearance and hygiene 
• Excellent communication and customer service skills

Duties & Responsibilities

• Identify and action cleaning opportunities, in addition to set tasks
• Complete cleaning tasks within a specified time
• Maintain  hygiene standards as prescribed
• Maintain and promote customer and client relationships

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Minimum Requirements

• Matric/ Grade 12
• Relevant Qualification 
• Sound knowledge of interior/exterior plants 
• Experience in plant care, plumbing and water cooler technology
• Strong troubleshooting and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to lead and train a team effectively 

Duties & Responsibilities

• Carry out Plants Services as per prescribed method and sequence as stated in Plants Standard Operating Procedures.
• Carry out work for the day as per the work plan issued by the controller during debriefing
• Service all customers as per the work schedule for the day.
• Represent Servest in the best manner possible by always portraying a positive image at all times.
• Report back to the Operations Controller all customer requirements communicated to you by the customer at customer sites immediately.
• Promptly address customer complaints and requirements if and when required.
• Ensure equipment is in good working order at all times.
• Complete daily/weekly/monthly equipment checks.
• Report faulty equipment to the controller immediately.
• Ensure service records are completed correctly and returned to the controller.