New Vacancies at Discovery Limited

Key Purpose

The candidate will form part of the Product Development and Maintenance Team responsible for research, development, analysis, and review of the Vitality Drive International product offering. The role involves tailoring bespoke benefits for international carriers across industries, geographies, and regulatory environments throughout the phases of business case development, product conceptualisation all the way through to implementation, operationalization, and post-implementation management to achieve business objectives and targets of Vitality Drive International and the partner Insurer. The role will support and input into various streams across the product lifecycle including business development, legal, marketing and systems.

Areas of responsibility may include but are not limited to

The successful candidate will be responsible for, but not limited to, the following job functions:

• Execute international carrier strategy by innovating and leading delivery of benefits and features that meet the partner Insurer’s business objectives.
• Lead multiple concurrent large-sized projects from the phase of conceptualization through to implementation, operationalization, and post-implementation management.
• Act as a consultant in guiding and improving a partner Insurer’s new and existing product suite, features, growth, and engagement strategies.
• Maintain awareness of trends and innovations in telematics, behaviour change programs, customer experience, technology, gamification and short-term insurance.
• Collaborate with numerous stakeholders both internal (e.g. marketing, systems, graphics, data analysts, compliance, legal and usability specialists) and external to develop projects that are engaging and provide a memorable customer experience.
• Manage work priorities and ensure that work within each stream is completed on schedule, within budget and with a maximum ROI to the Insurer.
• Ensure that the system's solution is efficient, and that unnecessary build complexity doesn’t compromise short-term and long-term sustainability goals of the project.
• Contribute to formal and informal research to aid in the design and improvement of products and features.
• Build business case models to validate Shared Value Insurance and actuarial surplus unlocked through the Vitality Drive Program.
• Create presentation decks and specification documents for programs during the conceptualization phase. Develop unique data and program insights as input into experience review presentations presented to carriers periodically.
• Develop standardised reporting to track key metrics on large-scale initiatives for new and existing carriers.
• Present to various internal and external stakeholders to get buy-in and approval.
• Participate in feasibility, solutioning, and relevant forums to co-create project solutions.
• Approve system user specifications.
• Approve marketing content and user experience / member journeys to ensure they are in line with the project's strategic goals.
• Liaise with business leads (e.g. marketing, systems, project office, finance) to ensure their requirements are meet through a project’s strategic and functional objectives.
• Proactively monitor and manage a set of specified projects, innovating where necessary to ensure that they continue to engage program users and fulfill Insurer’s goals.
• Provide analytical perspective on program performance (in respect of benefit utilization, driver score experience, behavioural outcomes, digital engagement) relative to market-related assumptions to inform adequacy of product design and recommendations for review.
• Perform longitudinal, cross-sectional and segmentation analysis to support international partners in their strategies for campaigns, logistics, performance review.
• Develop actuarial/statistical models; and detailed business cases to aid in decision-making.
• Exercise financial prudence and keen business acumen in the pricing and review of products to ensure long-term sustainability of commercial arrangements and partner economics.
• Demonstrate value to Insurers with reference and in support of the Shared Value Insurance framework.
• Manage and maintain strategic relationships with international partners and stakeholders across the Group.

Technical Skills or Knowledge

• Modelling skills preferred
• Programming skills:
• SQL
• Microsoft Office (Excel, PowerPoint and Word) – advanced level of Excel
• Specific knowledge in the following areas:
  • Analytics
  • Statistics
  • Regulatory Frameworks
  • Short Term Industry
• Statistical knowledge
• Analytical capabilities
• Ability to simplify ambiguous information
• Strong written and verbal communication (including presentation skills)
• Leadership qualities
• Project and people management
• A passion for delivering results with a sense of urgency for rapid action
• Excellent time-management skills with the ability to prioritize deliverables and manage stakeholder expectations
• Comfortable adapting and responding to change
• Python - advantageous
• Google Analytics - advantageous

Education and Experience

Education:

• Matric (Essential)
• Honours degree in Actuarial Science and/or Mathematical Statistics
• CT subjects completed (Essential)
• TASSA qualification (advantageous)
• Nearly/newly qualified Actuary (advantageous)

 Minimum Experience:          

• At least 2 years’ experience in an actuarial role with exposure to some or all the following:
• Digital product development
• Project implementation
• Immersive customer interaction / focus groups,
• Product ownership
• Growth strategy formulation and implementation
• Business case modelling
• Data extraction, analysis, interpretation, creative interpretation layer
• At least 2 years’ Research and Development experience within Insurance industry (advantageous)                                                                                                           
• At least 2 years’ experience in short-term insurance (advantageous)

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Job Purpose

The Cloud Engineer will optimize the company's VMware network as well as Cloud Services. The incumbent will deploy Virtual applications on prem & on cloud environments and providing VMware/Cloud services support. They should exhibit sound knowledge of VMware ESX, Cloud Services (Azure) and related technologies. An accomplished Cloud engineer will be someone whose expertise results in the successful integration of Virtual/Cloud products across multiple data canters.

Areas of responsibility may include but are not limited to:

• Determining business needs and evaluating existing network infrastructure and systems.
• Optimizing network hardware and software to enable VMware integration.
• Developing and deploying customized VMware solutions.
• Defining multiple virtual servers on a single host machine.
• Virtualizing Windows servers and connecting them to networks and clouds.
• Installing operating systems and service packs, as well as security patches and bug fixes.
• Troubleshooting and resolving VMware environment issues.
• Providing technical support and documenting VMware processes.
• Keeping informed of developments in VMware technologies and products.

Cloud Services

• Collaborating with engineering and development teams to evaluate and identify optimal cloud solutions.
• Modifying and improving existing systems.
• Educating teams on the implementation of new cloud technologies and initiatives.
• Designing, developing and deploying modular cloud-based systems.
• Developing and maintaining cloud solutions in accordance with best practices.
• Ensuring efficient functioning of data storage and processing functions in accordance with company security policies and best practices in cloud security.
• Identifying, analysing, and resolving infrastructure vulnerabilities and application deployment issues.
• Regularly reviewing existing systems and making recommendations for improvements.
• Interacting with clients, providing cloud support, and making recommendations based on client needs.

Technical Skills:

• Technical support strategies and approaches.
• Technical documentation creation and maintenance.
• Virtual Management systems.
• Incident Management and Problem Management procedures
• Change Management Procedures
• Troubleshooting and analytical skills.
• Excellent communication and collaboration skills.
• Proficiency in VMware associated programs and coding languages, such as Windows Server, MS IIS, SAN architecture, WebSphere, Citrix, Python, and C++.
• Extensive knowledge of the fundamentals of VMware ESX and related cloud technologies.
• Exceptional analytical and technical aptitude.
• Great organizational, time management, and problem-solving skills.

Education and Experience:

• Bachelor’s degree in computer science/Information Technology/ Computer Programming, or similar.
• VMWare Certified Professional (VCP) preferred.
• Azure, AWS, and GCP certifications preferred.
• At least 5 years’ experience as a VMware Administrator at enterprise level.
• At least 5 years of experience in the field of cloud computing.
• Experience with CI/CD systems.
• Experience with Sys-Ops.

Special Requirement

• Availability to resolve urgent VMware/Cloud environment problems outside of business hours.

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Key Purpose

• Increase the sales of the product range through building relationships, superior client service and technical knowledge.

Areas of responsibility may include but not limited to

All work must be done accurately, comprehensively and in-line with set quality standards and timelines.

• Increased Discovery Health product sales through building relationships, superior client service and technical expertise
• Create strategic business partnerships with multiple intermediary stakeholders.
• Relationship building with internal and external stakeholders.
• Project management of new business process, from end to end.
• Intermediary reporting and trend analysis.
• Consistently deliver Discovery Health value proposition.
• Escalated query resolution and troubleshooting
• Increase the sales of the product range through building relationships, superior client service and technical knowledge.
• Review new business pipeline, follow-up, and tracking.
• Issuing of quotations
• Technical training and ongoing product support to financial advisors.
• Keeping up to date with competitor product and service offering and industry developments
• Participating in proactive sales and marketing initiatives

Personal Attributes and Skills

• Logical, analytical problem-solving ability.
• Excellent interpersonal skills.
• Excellent verbal and written communication skills.
• Ability to work independently.
• Ability to take accountability, responsibility, and ownership.
• Able to take initiative and exercise sound judgment and decision making.
• Ability to work in a highly pressurized, target oriented environment.
• Ability to deal positively with change and uncertainty.
• Strong business acumen.
• Strong sales and persuasive skills.
• Strong quality orientation.
• Good organizational skills.
• Proactive, self-motivated.
• Able to identify, nurture and develop talent.
• Customer oriented.
• Ability to meet deadlines timeously

Education and Experience

Qualifications

• 3-5 years medical scheme industry experience (required)
• Business degree (advantageous)
• RE5 (preferable)
• NQF5 in Wealth Management of Financial Planning / 120 FAIS credits (preferable)
• Knowledge of MS Office Suite
• Sales experience (advantageous)
• Knowledge of MS Office Suite
• Business degree (advantageous)
• Relevant financial services industry experience is advantageous.

Experience

• Relevant financial services industry experience is advantageous.
• Sound health industry experience
• Adviser consulting experience in the financial services industry
• An understanding of financial planning

Requirements

• Valid drivers licence and insured and reliable car
• Smart-phone
• Willingness to travel

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Key Purpose

• Lead the strategic development of actuarial reserving processes and methodologies, leveraging cutting-edge AI solutions and advanced analytics to drive informed decision-making and support business development. Foster innovation and collaboration across teams, shaping the future of the reserving function in a dynamic, growth-oriented environment.

Areas of responsibility may include but are not limited to

Core Corporate Actuarial function

Reserving estimation:

• Lead the development, enhancement and implementation of robust reserving processes and methodologies using actuarial and advanced modelling techniques.
• Monitor experience and assess reserve adequacy, making enhancements as necessary based on emerging data and trends.
• Use data analytics to analyze historical experience to assist Senior Management with strategic decision-making processes.
• Stay updated with and ensure compliance to the relevant regulatory requirements and standards (IFRS 17, SAM, APNs etc.)

Corporate Artificial Intelligence Champion

• Serve as the AI Champion for the Corporate Actuarial team, identifying and implementing opportunities to integrate artificial intelligence and machine learning techniques into actuarial processes.
• Collaborate closely with the wider Discovery Insure AI and Operational Analytics teams to develop and implement AI solutions that enhance actuarial models, data analysis, and decision-making processes.
• Lead and provide guidance on AI-related initiatives within the Corporate Actuarial function.

Leadership and Innovation

• Define and articulate a strategic vision for the future development of the reserving function, incorporating advancements in technology, analytics, and regulatory requirements.
• Lead initiatives to streamline processes and enhance the scalability of reserving methodologies, ensuring readiness for business growth and expansion into new markets.
• Champion innovation and collaboration within the actuarial team, fostering a culture of continuous improvement and knowledge sharing.

Stakeholder Engagement

• Collaborate with underwriting, finance, claims and pricing teams to optimize the reserving process and provide feedback into strategic decision-making processes.
• Manage deliverables and relationships with external audit, Head of Actuarial Function, Group Risk and the Prudential Authority.
• Presentations to the Actuarial Committee and Senior Management on model enhancements and financial results.

Skills and Knowledge

• Proficiency in MS Office (Excel, PowerPoint and Word)
• Actuarial reserving and modelling – Advanced level
• VBA & SQL – Intermediate level
• Programming skills – R or Python (advantageous)
• Predictive analytics modelling (advantageous)
• Non-Life Reserving Techniques
• Stochastic Modelling Techniques
• IFRS 17
• SAM Financial Soundness Standards (advantageous)
• Relevant Actuarial Practice Notes

Education and Experience

Education:

• Matric
• Honours degree in Actuarial Science
• Fellow of the Actuarial Society of South Africa (FASSA)