Latest Vacacncies at South African National Blood Service

Job description
Qualified Blood Bank Technician

KPA 1 Operational Objectives

• Perform all operational functions (manual and automated) according to Standard Operating Procedures (SOP) and within the required timeframes:
• Check blood and blood product stock levels. Report expired units.
• Receive reagents and proficiency tests and store them in designated areas at the correct temperature.
• Dispose of waste according to SOP:
• Prepare documentation for waste traceability:
• Collect and place medical waste containers in the designated area daily for removal and disposal by the approved waste removal company.
• Check weighing of waste by the waste disposal company.

KPA 2 Instrument and Laboratory Maintenance

• Perform daily cleaning of work area, cold rooms, fridges, freezers and all blood banking equipment according to SOP and record the information.
• Check that all equipment and instrumentation is in working order. Report any defects to the Supervisor.
• Monitor the temperature of all equipment used to store blood and blood products and record the information. Report any problems to the Supervisor.

KPA 3 Quality and Risk Objectives

• Ensure that all policies, documentation and SOPs are read, understood and maintain competency.
• Comply with Standard of practice, SHEQ and accreditation requirements.
• Contribute to and participate in continuous safety and quality improvement.
• Perform processes to ensure that the number of minor and major deficiencies amount to less than the agreed amount per site.

KPA 4 Customer Relations

• Document customer complaints / Compliments / queries and forward documentation to the Supervisor.
• Interact professionally and courteously with internal and external customers.

Blood Bank Technologist
KPA 1 Operational Objectives

• Perform all operational functions (manual and automated) according to Standard Operating Procedures (SOP) and within the required timeframes:
• Report situations where the critical and non-critical consumables are not available after hours to the Blood Bank (BB) Supervisor.
• Deputise for Shift Supervisor/BB Supervisor when absent or unavailable.
• Receive reagents and proficiency tests and store them in designated areas at the correct temperature.
• Dispose of waste according to SOP:
• Prepare documentation for waste traceability:
• Collect and place medical waste containers in the designated area daily for removal and disposal by the approved waste removal company.
• Check weighing of waste by the Waste Disposal Company.

KPA 2 Specialist Technical functions

• Check and verify test results performed by registered technicians, registered trainee technicians and registered student technologists.
• Assist BB Supervisor with training and competency assessments.
• Perform secondary testing, including but not limited to, problem cross matches, postnatal, antibody investigations and preliminary transfusion reaction investigations within required timeframes and according to SOP specifications.

KPA 3 Quality and Risk Objectives

• Check equipment to ensure that all instrumentation and equipment is in working order according to SOP criteria.
• Check blood and blood product stock levels, including identifying and reporting of expired units.
• Ensure that all policies, documents and relevant SOP’s are read and understood and maintain competency for the stipulated standard operating procedures.
• Comply with standards of practice, accreditation, QC testing, proficiency testing and safety requirements and contribute to and participate in continuous quality improvement.
• Strive to remain well informed of current developments to promote knowledge sharing as well as to ensure acquisition of required CPD points according to IPA specifications.
• Assist the BB Supervisor with Risk tasks allocated within the agreed timeframes.

KPA 4 Instrument and Laboratory Maintenance

• Perform daily cleaning of work area, cold rooms, fridges, freezers and all blood banking equipment according to SOP and record the information.
• Check that all equipment and instrumentation is in working order. Report any defects to the Supervisor.
• Monitor the temperature of all equipment used to store blood and blood products and record the information. Report any problems to the Supervisor.

KPA 5 Customer relations

• Document customer complaints / compliments / queries and forward documentation to the BB Supervisor.
• Interact professionally with medical staff and ensure an adequate and efficient response to routine queries.

KPA 6 General Functions

• Perform Shift Supervisor functions and other related duties when required so as to facilitate the efficient running of the laboratory.
• Perform miscellaneous routine laboratory tasks and other job-related duties when required by the supervisors and other senior staff so as to facilitate efficient running of the laboratory.
• Attend meetings to ensure that relevant information is acquired.

SPECIAL CIRCUMSTANCES (E.G. TRAVEL, WORKING AFTER HOURS ETC.)

• Overtime as and when required.
• Shift work and weekend duties as scheduled.
• Occasional local and national travel.
• Call out system.
• General physical health and reasonable endurance and mobility.
• Detail conscious.
• Proficient eye-sight.

Minimum requirements
Education

• HPCSA Registered Biomedical Technician / Technologist (Blood Transfusion).
• Experience and knowledge requirements
• As per HPCSA registration requirement as Medical Technician / Technologist (Blood Transfusion).
• Other (knowledge and skills), e.g. understanding of relevant legislation; knowledge of relevant company procedures.
• Computer Literacy in MS Word, Excel and Outlook.

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Job description
KPA 1 Customer Satisfaction

• Provide excellent customer service at all times.
• Ensure that agreed service levels are adhered to.
• Prioritise and manage own work to ensure all assigned tasks are successfully completed.
• Adhere to ICT policies and procedures.
• Offers appropriate advice to users on application features.
• Ensure that all face-to-face contact with customer is dealt with in a technically proficient and friendly manner.

KPA 2 Effective Problem Resolution Of ICT Infrastructure Incidents And Problems

• Demonstrate technical proficiency in troubleshooting of queries.
• Adhere to agreed ICT SLA.
• Ensure that the best possible solution is provided to ensure a satisfactory outcome to customer’s requests.
• Diagnose software and hardware problems and provides practical solutions.
• Assists with the installation, configuring and maintenance of infrastructure.
• Travels to Branches / Regions to resolve queries and during specific project executions.
• Provides stand by duties as and when required.

KPA 3 Assists with Disaster Recovery and Business Continuity Plans

• Assists the Network Engineer and Network Analyst with testing and executing the ICT Infrastructure Business Continuity plans as and when required.
• Test and executes the Disaster Recovery Procedures.
• Perform regular backups of data.

KPA 4 Project Participation

• Adheres to project time lines.
• Communicate on the status of assigned project tasks.
• Adheres to SANBS project management methodology.

KPA 5 Optimisation of Infrastructure

• Provide input into purchase decisions for network infrastructure.
• Provide suitable alternatives in procuring IT Infrastructure.
• Implement and adhere to IT Policies and procedures.
• Provide the best or appropriate solution.
• Offer advice to users on application features.

KPA 6 Controlling User Access And The Use Of Network Resources

• Maintain and control user access and the use of network resources as per the company policies.
• Inactivating and or deleting users on Active Directory as per Staff exit list.
• Creating and maintaining user accounts on Active Directory.as per new user requests.

KPA 7 Systems and Network Support

• Implement and adhere to IT Policies and procedures.
• Offer advice to users on application features.
• Provide first line support of network and servers.
• Provide first line network support for WAN.
• Patching and tracing of network points.
• Ensure connectivity for users to appropriate network resources by making sure network configuration is correct.

Minimum requirements
Education

• Grade 12.
• A (plus) and N (plus)

Ideal

• MCP Qualification

Experience and knowledge requirements

• 1-2 Years’ experience as a Support Technician

or
Ideal

• 2-3 Years as a Support Technician.

Other (knowledge and skills), e.g. understanding of relevant legislation; knowledge of relevant company procedures.

• Valid code EB driver’s license

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Job description

Key Performance Areas

• Operational objectives
• Specialist Technical functions
• Quality and Risk objectives
• Instrument and Laboratory Maintenance
• Customer relations

Special Requirements:

Job Specific Requirements:

• Overtime as required
• Night shift and weekend duties as rostered
• Occasional local and national travel

 Person Specific Requirements:

• General physical health and reasonable endurance and mobility
• Person cannot be colour blind
• Details conscious
• Proficient eye-sight

Competencies:

Cognitive:

• Analytical Thinking and Attention to Detail
• Problem Solving
• Judgement and Decision Making

Personal:

• Ethical Behaviour
• Personal Development
• Flexibility/Adaptability
• Excellence Orientation
• Drive and Belief in the cause

Interpersonal:

• Customer Service Orientation
• Relationship Building
• Communication
• Engaging Diversity
• Teamwork
• Knowledge Sharing

Professional/Technical:

• System Competence
• Laboratory Skills
• Blood Grouping Skills
• Administrative Skills

Principles of Excellence:

• Customer Service Orientation
• Ethical Behaviour
• Excellence Orientation
• Engaging Diversity
• Teamwork

Minimum requirements

• HPCSA Registered Medical Technologist (Blood Transfusion)
• Experience as required for HPCSA registration as Medical Technologist (Blood Transfusion

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Job description
KEY PERFORMANCE AREAS (KPAS)
KPA 1 Financial

• Manages cost per unit for both whole blood and specialised collections within agreed blood drive/donor centre target by determining, packing and loading the consumables for blood drive/donor centre as per the target.
• Maintains and validates equipment to ensure that repairs are done timeously.
• Reports increases / decreases in consumable usage to the Clinic Supervisor as well as discrepancies in consumable stock deliveries.

KPA 2 Customer Stakeholder

• Manages stakeholder relations at the blood drive and/or donor centre.
• Welcomes donors by greeting them as they enter the blood drive, assist with and/or guide them to the registration table.
• Asks Donor to read pamphlets/posters before medical assessment.
• Helps donors to complete donor forms and clarify any query they might have.
• Addresses and/or report all complaints to the in-charge before or by the end of the shift.
• Ensures that customer needs and priorities are understood at all times.
• Coaches team on customer service through discussion of the root cause of complaints, compliments and queries.

KPA 3 Internal Processes

• Collects whole blood and/or apheresis units to meet assigned target.
• Assists team packing and off-loading the vehicle at the venue efficiently and effectively.
• Assists with setting up the blood drive in time for the arrival of donors.
• Completes donor documentation and assessment procedure courteously, effectively and efficiently according to relevant standard operating procedure.
• Assists with identification and registration of donor according to relevant guideline, and check the donor form for completeness.
• Assists with recruitment and booking of whole blood and specialised donors to ensure team meet target.
• Conducts basic physical checks on donors as per the SOP, capture all relevant information and report any deviation to the person in-charge of the clinic.
• Documents results of all basic physical checks on relevant record sheets/Donor Questionnaires.
• Inform clinic supervisor or designated deputy of all irregularities immediately. The donor will be accepted or deferred by clinic supervisor or designated deputy in case of medical reasons.
• Conducts confidential assessment (risk behaviour interview) with potential donors.
• Educates donors on high-risk behaviour.
• Prepares blood pack with the scale to ensure that correct volume of blood is collected
• Prepares for phlebotomy section and carry out phlebotomy as per the relevant SOP including donor care and education.
• Cares for donor during donation including providing refreshments and education.
• Initiates treatment in emergencies (First Aid/CPR) with the help of the in-charge / SANBS Medical Lead Consultant pending arrival of emergency personnel.
• Completes all documentation post-donation and any additional reports/information as required.
• Provides post-donation care and advice.

KPA 4 Learning and Growth

• Performs Clinic Supervisor duties, roles and responsibilities, according to that job description for that particular time or clinic as per operational requirements.
• Maintains regular two-way communication by attending and participating in monthly staff meetings on matters such as strategy; values; team building; policy changes; SOPs to ensure understanding.
• Assists the Clinic Supervisor in analysing training needs for the unit and manages staff competency through observation on relevant policies and procedures, including completion of relevant CPD’s and POE’s.

KPA 5 Governance

• Maintains and keeps updated staff and equipment files as per relevant policies and procedures.
• Oversees the application of all relevant policies and procedures in the unit as per the SHEQ and Operational policies and procedures.
• Manages medical waste by ensuring that all waste generated during the blood drive are discarded as per the SOP.
• Maintains a safe environment by ensuring that safety procedures are followed as per SOP.

Minimum requirements

Education

• Diploma / Degree in General Nursing Sciences.
• Code B or EB Manual driver’s license.

Experience and knowledge requirements

• 2 years Registered Professional Nursing experience.

Other (knowledge and skills), e.g. under-standing of relevant legislation; knowledge of relevant company procedures

• Relevant SANBS policies and Procedures.
• Standards of Practice for Blood transfusion in SA.

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Job description

KPA 1: Provide legal advice.

• To provide competent legal advice to SANBS, the Board and its committees as well as the donor structures.
• To ensure that SANBS complies with relevant laws, standards, policies and codes in their operations and dealings with stakeholders.
• To keep abreast with and apprise SANBS, the Board and its committees as well as donor structures on applicable new laws, codes and standards as well as relevant case law.
• To engage with relevant stakeholders on behalf of SANBS, including but not limited to the regulators such as the Department of Health and the Medical Controls Council on regulatory matters.
• To provide training to SANBS staff, Board and committee members as well as donor structures on relevant laws, codes and standards.
• Undertake legal research.
• Source specialist legal advice when required.
• Prepare legal opinions.

KPA 2: Litigation Management and Dispute Resolution.

• Identify and assess potential litigation risks within SANBS.
• Manage litigation and explore mechanisms to minimise costs to SANBS by inter-alia considering Alternative Dispute Resolution.
• Consult and give sound instructions to lawyers.
• Draft and review legal documents, including pleadings where necessary.
• Monitor matters on litigation in terms of the protocols governing corporate risk and the minimisation thereof.
• Negotiate settlement of legal matters and disputes.
• Negotiate cost rates with lawyers so as to minimise legal costs.
• Manage and address internal and external audit findings.
•  
• KPA 3: Draft and Review Contracts
• Negotiate, draft and review contracts. In doing so, ensure that the interests of SANBS are protected.
• Negotiate and vet legal documents to ensure the interest of SANBS are well protected.
• Ensure that SANBS contracts are drafted in a way as to minimise risk exposure for SANBS. This includes inter-alia avoiding offering one-sided indemnities and avoiding the exclusion of liabilities in favour of
• parties contracting with SANBS.
• Ensure that SANBS contracts are compliant with applicable legislation, codes, standards as well as SANBS procurement policy.
• Sign off on contracts.

KPA 4: Commercial Contract Management

• Ensure Effective operations of contract management.
• Management of Contract management team.
• Weekly meetings with the Contract Management team.
• Ensure that contracts are signed within 1 month from date of award.
• Ensure that an up to date contract register is kept.
• Provide monthly updates on the status of the contracts to Company Secretary and EXCO.

KPA 5: Lease Agreement management

• Review lease agreement.
• Review lease agreement register.
• Ensure effective operations of lease agreements across all zones.
• Have monthly meetings with the contract administrator and Contract Specialist regarding lease agreements.
• Provide quarterly reports to EXCO on lease agreements.

 KPI 6: Research study and project agreements management

• Review research ad project agreements.
• Review research study register.
• Ensure effective management of research and project agreement across SANBS.
• Have monthly meeting with Contract Administrator and Contract Specialist on research agreements.
• Provide quarterly update to EXCO on research study and project agreements.

 KPA 7: Management of SANBS tipoff lines.

• Manage SANBS tip-off notifications in line with policy.
• Manage and review Anti-Corruption and Whistleblowing Policy.
• Coordinate all tip-off investigations.
• Update the case management system.
• Provide quarterly updates to EXCO regarding tip-off received and status updates.

KPA 8: Miscellaneous Matters

•  Effectively manage the entire SANBS insurance portfolio, including the appointment of brokers and underwriters, reporting and tracking potential medical/donor adverse claims.
• Provide training to SANBS staff, Board and its committees as well as donor structures on relevant laws, codes and standards.
• Ensure that all SANBS statutory documents including but not limited to title deeds are in place and up to date.
• In executing the duties outlined in this document and elsewhere, always ensure adherence to the highest standards of corporate governance, including King IV.
• Attend to any other reasonable instructions from the Company Secretary.

Minimum requirements

Education.

• A legal degree
• Admission as attorney/advocate advantageous.

Experience and knowledge minimum requirements

• Minimum of 3-years post articles; OR
• Post admission as an advocate.
• MS Office Suite.
•  MS Word (Intermediate).
• Driver's licence.

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Job description

Key Performance Areas:

• Prepares And Captures SANBS Payroll
• Document Control And General Query Document Control
• Maintains And Monitors Leave Records On SAP HR
• Report Writing

Competencies:

Cognitive:

• Action Orientated
• Problem Solving
• Planning, organising and monitoring
• Timely decision Making

Personal:

• Assertiveness
• Flexibility/Adaptability
• Personal Development
• Drive for results

Interpersonal:

• Customer Service Orientation
• Knowledge sharing
• Perseverance
• Communication

Prof. technical:

• SAP proficient
• Excellent working knowledge of relevant legislation governing payroll such as BCEA, Skills Development, UIF, Workman’s Compensation/COID,etc.

Leadership:

• Practical Execution Management
• Strategic leadership

Minimum requirements

Education:

• Grade 12.
• Payroll Diploma.
• Payroll Certificate.
• SAP HR/Payroll.

Experience and knowledge requirements:

• At least 5 years specialised experience in payroll processing.
• 3 years SAP finance proficiency

Other (knowledge and skills):

• Excellent working knowledge of relevant legislation governing payroll such as BCEA, Skills Development, UIF, Workman’s Compensation/COID, etc.

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Primary Purpose of the job:

To supervise the functioning of Collections Teams to achieve the following objectives

•  Procurement of blood as per agreed targets.
•  Correct treatment of donors and patients.
•  Performing complex therapeutic procedures according to patient needs.
•  Compliance to policies, procedures and standards of practice.

Key Responsibilities

•    Supervise the collections team to achieve collection targets and maintain all quality standards, for all procedures performed at the site.
•  Ensure excellent customer service.
•  Ensure quality and risk management for area of responsibility.
• People managed to achieve operational objectives.
• Business planning and financial management

Competencies

• Analytical thinking and attention to detail
• Customer Service Orientation
• Relationship Building
• Communication
• Teamwork
• Practical Management 

 NOTE:

•  All applications will be considered with reference to SANBS' Employment Equity Plan
• Please consider your application unsuccessful should you not be contacted within three weeks after the closing date
• Furthermore note that no advertisement may in any way make reference to /or exclude anybody based on race, gender etc.

Minimum requirements

• Registered Professional Nurse (RPN).
• 1 Year Blood Transfusion experience
• Current registration with SANC.
• Computer Literacy (Microsoft Office)
• Current CPR Certificate to be renewed as required.
• Incumbent may be required to drive a company vehicle from time to time as per operational requirements.
• Current valid code 8 or 10 drivers license
• Must be prepared to work overtime, weekends and variable hours within the prescribed limits and conditions.
• The incumbent will be required to be on his/her feet for a lengthy period, to carry loads of up to 14kg and assist with loading and off-loading vehicles and able to climb stairs.