Latest Recruitment at DSV

Job Related Requirements

• A strong proven working knowledge of full IR function and relevant Labour Legislation (BCEA, LRA & EE Act)
• Min 3-5 years actively involved in HR admin related disciplines
• 5 years exposure to business processes
• Knowledge and understanding of recruitment practices
• Excellent Communication skills (verbal and non-verbal)
• MUST be pedantic about attention to detail and data accuracy
• Must be able to self manage (includes effectively communicating with stakeholders)
• Successful candidate must be able to plan, prioritise and organize effectively
• Ability to use initiative on projects
• Strong problem solving ability
• Ability to work under pressure is essential
• Sound knowledge and understanding of Change Management (what it is and the role of HR in managing change in an organization)
• Good understanding of the Road Freight National Barganing Council and the Main Agreement
• Must be deadline driven

Added Advantages for this Role

• Exposure to the Supply Chain and Logistics industries
• Exposure to Project Management and principles
• Awareness of Coaching techniques

Main Purpose of the Role 

• To partner business and provide aligned and compliant Human Resources and Industrial Relations support, guidance and services to all employees, managers and support departments to increase organisational effectiveness. Partnering with business leaders and management, driving organizational priorities and translating this into action on the ground. To align local activities to Global intiatives.

Duties & Responsibilities

• To implement the Group HR strategy through effective communication and participation at regional operational meetings
• To implement and maintain projects to ensure expected service delivery to the HR team,  business, Centre’s of Excellence and broader HR business.
• To provide business with the required information and reports timeously to enable them to manage the business unit effectively.
• To ensure sound employee relations by guiding business & managers in the use of best HR and IR practises.
• To ensure and drive awareness and usage of the HRIS and available  Reports.
• To proactively identify existing and potential problem areas and trends and guide and advise management to address them.
• To ensure that all legislative requirements and policies are implemented and adhered to within the business unit.
• To serve on/run committees/meetings within HR and Business structures.
• Ensure effective working relationships with external HR and support pillars.
• Control HR costs in accordance with budget to ensure effective utilization of funds.
• Manage and participate in daily HR activities and administration as per the required standards.
• Managing and executing on HR / Business related projects.
• To ensure data accuracy on the HRIS by performing monthly audits on HR reports and actioning corrections as required.
• Onboarding and offboarding of employees.
• Facilitate disputes between employees and managers

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Main Purpose

• Managing multiple clients according to the stages in a client life cycle while ensuring the Executive Sponsor relationship is maintained with your client sponsor and the client. Creating and maintaining the client information pack. Manage the opening of accounts process – and continuous updating of client information.  Be accountable for the contract negotiations process, understanding and mitigating the risk identified. Presenting to and implementing new DSV products, processes and strategies with client (s)

Duties and responsibilities

• Management of client queries
• Quality checking estimates and ensuring they are submitted on time
• Compile client specific business reports and quality checking data integrity
• Identify Opportunities for growth within the client’s business
• Record under threat and lost accounts on CRM system
• Manage service level agreements through reporting and reviews including identifying exceptions and corrective actions
• Facilitate rate negotiations and increases
• Arrange and control customer action plan processes for clients
• Identify and report on quantified value for clients
• Take meeting minutes and follow through to close out
• Manage client debtors to keep within the agreed payment terms and resolve queries in days sales outstanding
• Ensure standard operating procedures are signed off by the clients, documented and maintained
• Ensure DSV complies with client health, safety and environment requirements
• Compile monthly revenue reports for clients and portfolio
• Co-ordinate available client logistics training
   
• Must be target driven.
• Must have ability to work unsupervised.
• Must be able to interact with clients at all levels being operations, tactical and strategic
• Always maintain a professional image.

Job related requirements

• Valid driver’s license with own reliable vehicle
• Computer literacy
• Must be fluent in English and Afrikaans, both written and verbal
• Must have 4 years freight forwarding experience, in both air, ocean and road operations, must have multiple vertical experience, i.e.  Pharma, general and retail – candidates who have no freight forwarding experience will not be considered
• Must have a high standard of business writing skills
• Must have financial experience e.g. Rates and Debtors
• Must have rate increase experience

Added advantages

• Understanding of accounts and international freight forwarding
• Experience in a multi-cultural, multi-national operation
• PSS/Lions/Similar sales training
• Administration course or experience
• Risk experience
• Health, safety and environment training
• Presentation Experience

Qualifications

• Matric – Essential
• B. Com Logistics/Supply Chain Management would be beneficial but not a requirement.

Computer packages

• MS Word, Excel, PowerPoint, Outlook

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Main Purpose of the Role

• You will be required to work on selected client premises, to run the client specific shipping processes identified, resolve operational issues, handle all account queries. Keeping all stakeholders up to date with live information. Operate well within the Pharma environment

Job Related Requirements

• Matric
• Minimum of 3 years in Freight forwarding both Air & Sea (Import/Export) 
• Road Freight experience - an added advantage
• Pharma knowledge is essential
• Operational Experience of no less than three years
• Commercial or customer service experience of no less than two years
• Valid and endorsed code 08 license, own transport
• Strong interpersonal and motivational skills
• Ability to work with all levels within business
• Excellent administration and communication skills
• Ability to liaise with clients and colleagues at all levels
• Punctuality and time management are essential elements of this position
• Disposition to be accurate and pay attention to detail
• Ability to work flexible hours
• Must be able to adapt to a rapidly changing environment/technology
• Flexibility in terms of job functions
• Ability to work under pressure
• Client empathy and ability to liaise effective at Strategic, Tactical and Operational levels
• Ability to identify problems regarding workflow on systems
• Ability to work in an organized fashion
• Successful candidates will be required to undergo profile evaluation
• Debtors and Finance knowledge

Added Advantages

• Pharma vertical experience
• Self-motivated and ability to work without supervision
• Ocean and Air imports experience
• Computer Literacy
• Cargowise 
• MS Word
• Excel
• PowerPoint
• Outlook

Duties and Responsibilities

• The daily running of specified clients shipping processes/supply chain
• Variety of responsibilities, which will cover all aspects of international and domestic freight movement.  Includes the logistical co-ordination of all internationally purchased products.
• Ensure consistent lead times
• Emphasis on order tracking and tracing and indent monitoring
• All customer related activities, tariff, accounts, invoices, permits, quotes, and costings
• Temperature control and pharma management and coordination
• Reconciling and management of the DSV account to ensure payment.
• Keeping all stakeholders up to date with live information.

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Main Purpose of The Role

• Monitor and execution of shipments from receipt of notification of the shipment up and until file closure which entails registering, customs clearance, invoicing, delivery and turn in. Keeping the client informed at all times through effective and proactive communication in terms of updating them with regards to their shipments and any other related queries.

Job-Related Requirements

• Matric
• Minimum 5 years’ experience in Ocean Freight clearing and forwarding industry
• Person must be organized and be able to manage a desk
• Admin skills required to do reports and analysis
• Self-Motivated and deadline driven
• Able to work under pressure when required
• Communicate effectively with colleagues and clients
• Team player with positive attitude

Computer Literacy

• CargoWise1 - Essential 
• MS Excel
• Outlook
• Word

Duties and Responsibilities

• Manage full delivery of service to the client including service delivery of internal services.
• Client relationship management.
• Provide the one-point contact with the client.
• Build and maintain client relationships.
• Determine client satisfaction.
• Liaising with hauliers, shipping lines and other departments within the organization.
• Good time management skills are essential elements for this position.
• Analytical and broad spectrum thinking.
• Disposition to pay meticulous attention to detail.
• Customer focused and customer service experience.
• Good understanding of DSV processes and procedures.
• Ability to work well within a team environment.
• Willingness to participate in company activities.
• Monitoring and assisting with meeting metrics of the department.
• Good understanding of vendors/recons, as well as invoicing and financial aspects

Added Advantages

• Strong organizational skills.
• The ability to handle and juggle multiple tasks simultaneously is critical.
• Must have demonstrated the ability to plan and prioritize workload to meet deadlines.
• A practical problem-solving orientation is essential to optimize and leverage budget and time pressures without compromising the quality and success of work submitted.
• A group – orientation is critical. Must be able to work in a multi- functional, matrix team structure and knows how to support and leverage others to achieve work deadlines.
• Excellent communication, negotiation and networking skills are required to drive and keep track of progress against agreed deliverables and deadlines
• Tracking updates
• Process VOCs
• Sending Customs releases to shipping lines
• Excellent communication, negotiation and networking skills are required to drive and keep track of progress against agreed deliverables and deadlines