Freight Forwarder, Onsite, Air & Sea - Kempton Park, at DSV

Main Purpose of the Role

• You will be required to work on selected client premises, to run the client specific shipping processes identified, resolve operational issues, handle all account queries. Keeping all stakeholders up to date with live information. Operate well within the Pharma environment

Job Related Requirements

• Matric
• Minimum of 3 years in Freight forwarding both Air & Sea (Import/Export) 
• Road Freight experience - an added advantage
• Pharma knowledge is essential
• Operational Experience of no less than three years
• Commercial or customer service experience of no less than two years
• Valid and endorsed code 08 license, own transport
• Strong interpersonal and motivational skills
• Ability to work with all levels within business
• Excellent administration and communication skills
• Ability to liaise with clients and colleagues at all levels
• Punctuality and time management are essential elements of this position
• Disposition to be accurate and pay attention to detail
• Ability to work flexible hours
• Must be able to adapt to a rapidly changing environment/technology
• Flexibility in terms of job functions
• Ability to work under pressure
• Client empathy and ability to liaise effective at Strategic, Tactical and Operational levels
• Ability to identify problems regarding workflow on systems
• Ability to work in an organized fashion
• Successful candidates will be required to undergo profile evaluation
• Debtors and Finance knowledge

Added Advantages

• Pharma vertical experience
• Self-motivated and ability to work without supervision
• Ocean and Air imports experience
• Computer Literacy
• Cargowise 
• MS Word
• Excel
• PowerPoint
• Outlook

Duties and Responsibilities

• The daily running of specified clients shipping processes/supply chain
• Variety of responsibilities, which will cover all aspects of international and domestic freight movement.  Includes the logistical co-ordination of all internationally purchased products.
• Ensure consistent lead times
• Emphasis on order tracking and tracing and indent monitoring
• All customer related activities, tariff, accounts, invoices, permits, quotes, and costings
• Temperature control and pharma management and coordination
• Reconciling and management of the DSV account to ensure payment.
• Keeping all stakeholders up to date with live information.