Latest Jobs at Absa

Job Summary

• To ensure that companies comply with the provisions of the Companies Act and other legislation that might be applicable to the Company. To provide strategic, governance and compliance guidance to the Board and implement robust processes to guide the Board in effective decision making.

Job Description

Accountability:  Corporate Governance

• Advise Directors on the proper application of KING IV requirements and on other Corporate Governance.
• Deliver on high quality Induction and Orientation Programme for new Directors
• Ensure that the LERC Policy is applied to all entities within its remit
• Act as  the primary   point  of  contact for  non-Executive Directors  as  and  when queries  arise
• Ensure that Directors are informed of changes in legislation.

Accountability:  Company Meetings

Act as the Secretary to the Board and the various Committees:

• Take accurate minutes at all meetings and distribute them within 7 days of the Meeting:
• Attend to the drafting of meeting agendas
• Coordinate the preparation and distribution of meeting packs
• Coordinate the preparation of the annual meeting schedules
• Ensure that packs are timeously distributed
• Ensure that all logistical arrangements have been made

Accountability:  Record Management

• Record all the critical documents (such as minutes) in the correct format as per  the Companies  Act & the Act & the Absa Records Management Policy
• Dispose  of  records 7  years  after  the liquidation   or  deregistration of  the entry concerned, unless otherwise required

Accountability:  Appointment & Terminations

• In cases of resignations, ensure  that she/he receives the letter of resignation from the particular Director
• Ensure  that the incoming  Director completes  the necessary forms 

Accountability:  Executive Committee reporting and Regulatory Engagements

Own and deliver a high standard of risk reporting for RBB ensuring BAU and Ad-hoc reporting are met on time.
Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required), Bachelor's Degree: Law

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

Apply critical thinking & problem solving skills to contribute to all phases of the development lifecycle & quickly produce well-organised, optimized, and documented source code to deliver high-performing, scalable, enterprise-grade applications.

Job Description

DevOps
• Apply critical thinking, design thinking and problem solving skills in an agile team environment to solve technical problems (Front End, Back End OR Middleware) with high quality solutions
• Contribute to all phases of the development lifecycle including
• Evaluate analysis, problem definition, business requirements, solution development & provide recommendations to enable the operational feasibility of solutions
• Quickly produce well-organised, optimized, and documented source code to deliver technical solutions
• Ensure designs & solutions support the technical organisation principles of self-service, repeatability, testability, scalability & resilience
• Apply general design patterns and paradigms to deliver technical solutions
• Support the development of CI / CD Pipelines (authoring & supporting CI/CD pipelines in Jenkins / similar tools and deploying to multi-site Kubernetes environments – supporting and managing your applications all the way to production)
• Use & configure modern observability techniques leveraging e.g. aggregated logging via ELK stack, metrics via Prometheus / Grafana / NewRElic and tracing using Zipkin/Jaeger
• Automate tasks through appropriate tools and scripting e.g. Jenkins, Docker, Ansible, Kubernetes
• Debug existing source code and polish feature sets.
• Work with integrated teams and other developers to improve and evolve technical products and services
• Align all application development & development process to Group Architecture & Infrastructure guidelines
• Provide input into project & program teams (when required) to plan & manage the development lifecycle e.g. releases, risk management, testing, integration etc.
• Conduct reviews, performance monitoring & ongoing optimization and maintenance on applications
• Stay ahead of the curve on emerging technologies and development practices and continuously evolve existing knowledge & skill in preparation for cross domain and other experiences e.g. Secure Side, Testing, Infrastructure solutions etc.
People
• Conduct peer reviews, testing, problem solving within and across the broader team
• Support the people change teams in the development of user material (Customer, Employee & 3rd Party Adoption)
Risk & Governance
• Identify technical risks and mitigate these (pre, during & post release)
• Update / Design all application documentation aligned to the organization technical standards and risk / governance frameworks
• Participate in incident management & DR activity – applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents

Education

Bachelor's Degree: Information Technology

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• Support the Financial Crime Operations Desk to achieve optimal operations, business and reporting across the function. Assume responsibility for operational, reporting and administration matters to enhance and advance the
• functioning of Financial Crime Operations Desk.

Job Description

• Manage and attend to daily exceptions relating to the New to Bank, New to Product onboarding of customers to ensure that customers onboarded meet FICA requirements Manage and attend to daily exceptions relating to periodic refresh of customer information. Conduct due diligence on NTB/ NTB & periodic refresh via Third Party Sources (DHA/ XDS etc).  Liaise with customers to obtain FICA documentation. Follow up with customers to ensure that FICA documentation required is obtained prior to the relevant due dates. Review the authenticity of information and documentation received from customers to ensure compliance with internal AML policies and standards. Assist the business in managing eCASA alerts raised as part of the onboarding process, including managing the enhanced due diligence process for onboarding of Politically Exposed Persons (PEPs).  Meticulously conduct indexing of all customer information received to ensure efficient record keeping and closure of exception records. Daily conduct monitoring and tracking of exceptions before COB to ensure all exceptions for the day have been executed.  Escalate non-compliant client profiles to the relevant product managers and senior management. Execute relevant instructions on all customers in restrictive control.   Attend to all the mandatory internal training relating to AML/Financial Crime Control. Attend to all other tasks related to the role. Report to Team Leader/Line Manager.

Education

• National Diplomas and Advanced Certificates: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• Support the Financial Crime Operations Desk to achieve optimal operations, business and reporting across the function. Assume responsibility for operational, reporting and administration matters to enhance and advance the functioning of Financial Crime Operations Desk.

Job Description

• Manage and attend to daily exceptions relating to the New to Bank, New to Product onboarding of customers to ensure that customers onboarded meet FICA requirements Manage and attend to daily exceptions relating to periodic refresh of customer information. Conduct due diligence on NTB/ NTB & periodic refresh via Third Party Sources (DHA/ XDS etc).  Liaise with customers to obtain FICA documentation.  Follow up with customers to ensure that FICA documentation required is obtained prior to the relevant due dates. Review the authenticity of information and documentation received from customers to ensure compliance with internal AML policies and standards. Assist the business in managing eCASA alerts raised as part of the onboarding process, including managing the enhanced due diligence process for onboarding of Politically Exposed Persons (PEPs).  Meticulously conduct indexing of all customer information received to ensure efficient record keeping and closure of exception records. Daily conduct monitoring and tracking of exceptions before COB to ensure all exceptions for the day have been executed.  Escalate non-compliant client profiles to the relevant product managers and senior management. Execute relevant instructions on all customers in restrictive control.   Attend to all the mandatory internal training relating to AML/Financial Crime Control. Attend to all other tasks related to the role. Report to Team Leader/Line Manager.

Education

• Higher Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

Overall Job Purpose

• To embed effective risk management practices within the Business Unit (BU) and to effectively implement Absa Group Enterprise Risk Management (ERM) policies and framework. Contribute to establishment and maintaining of an integrated and effective risk management framework where risks are identified, quantified and managed on a consistent basis via the specialised risk management execution framework. Provide technical risk management expertise and advice to Leadership and all stakeholders in the BU. The primary function of the role is to support the Head of Risk and Control/Governance in providing first line of defense support to business through the effective implementation and embedment of risk, governance and compliance frameworks in order to improve the control environment and risk informed decisions.

Job Description

Risk Management:

• Providing subject matter expertise to risk types in accordance with Enterprise Risk Management Framework (ERMF).
• Responsible for development and coordination of risk management programmes and ensures that risk management programmes are designed to identify risk exposures at a process level and perform a risk and control self-assessment to determine the residual risk which must be controlled by means of internal control measures. 
• Providing management with accurate risk information for effective decision-making on internal controls
• Facilitate the identification, assessment and relevant mitigation of operational risk in line with Enterprise Risk Management Framework (ERMF) and ensure alignment with the risk and control library.
• Ensure that key risks and controls are identified, documented and assessed regularly in line with Critical Process Assessment (CPA), Management Control Assessment (MCA), Risk and Control Self-Assessment (RCSA) standards and policies.
• Identify, assess and report key risks arising from significant events, investigations, and audit, material and control issues.
• Identify control gaps in processes and recommend remedial actions.
• Develop and recommend appropriate Key Risk Indicators (KRIs) if relevant (including the revision of thresholds when required).
• Keep appropriate risk management system(s) up-to-date with all ORMF components: Risk Events, Issues, Actions and etc.
• Analyse and investigate the causes for operational events/ breakdowns, ensuring that operational events are adequately addressed with both a long -term sustainable solution and interim mitigating controls.
• Develop strategic and tactical responses with management to address risk exposures.
• Ensure the business continuity plan is updated and tested.
• Provide input into risk policies, strategies and measurement methodologies.
• Drive the value of risk awareness for the team through formal and informal training as may be required.
• Challenge BU management to drive prioritisation and mitigation of key risks.
• Monitor both internal and external environments in order to identify emerging risks, trends and best practices and report timeously to relevant business stakeholders.
• Assist in reviewing business initiatives and proposals, including new, amendment, review of products.  
• Facilitate SoX (Sarbanes-Oxley Act) conformance testing within Business areas.

Governance and Reporting

• Source information and compile the risk reports and ensure data quality and accuracy of reporting on an ongoing basis.
• Prepare the risk profile reporting for the relevant stakeholders/committees.
• Ensure minutes, action log and decision log for Risk meetings are clearly articulated and completed, adopted as set-out in the Terms of Reference.
• Ensure that the Central Action Tracker is up to date and feedback on progress obtained on regular intervals.  Escalate any actions that may possibly go overdue as indicated by management.
• Complete the monthly Risk Events Reconciliation, Management Control Assessment (MCA), Risk Events and Issue Trackers, Risk Self-Assessments and ensure supporting evidence is provided. 
• Ensure mandatory escalation required by Operational Risk Management Framework (ORMF) is performed. (Losses above threshold, indicators above threshold)
• Provide updated feedback to relevant governance committees on progress of significant items.
• Ensure adherence to all applicable policies, standards, frameworks, procedures and regulations.
• Facilitate and co-ordinate the integration of the business related risk requirements into the broader governance structures, and ensuring the evidencing of Principal Risk and Key risk-related decisions
• Log and report operational risk framework components onto the operational risk system and to the various committees.
• Monitor completion of mandatory training completion and follow up where necessary.
• Facilitate tabling of business initiatives and proposals, including new, amendment, review of products at respective governance structures.

Management Assurance / Internal Audit / External Audit Engagement

Conduct 1LOD risk and processes assurance review in alignment with the combined assurance plans

• Manage the internal audit, combined assurance and compliance relationship; regular stakeholder engagement, drive the scope of audits, compliance and conformance reviews and ensure all findings are resolved appropriately and timeously.
• Ensure that findings are noted in the CPA’s, RCSA, Risk Packs and actions are tracked until resolution to ensure no overdues. 
• Once actions and milestones are closed ensure that controls are amended to reflect the resolution of the action.
• Track progress of any action plans raised in the Operational Risk Self-assessment in order to move to full compliance.

Qualifications and Experience Required: 

• At least 3 – 5 years’ experience in risk/control environment within the Financial Services Industry is essential.
• Bachelor of Commerce (BCom), Risk Management, Audit, Chartered Governance (CIS/CSSA) or equivalent NQF level 7 qualification
• Proactive, self-starter, able to show initiative and work with minimal guidance.
• Strong written and verbal communications skills, be able to write and present reports to Risk Committees
• The ability to work in a team is critical to success in this role.
• Computer proficiency: advanced Excel, Word and Power Point skills
• Capacity to work under pressure and meet deadlines.
• Solution-driven, passionate and energetic.
• Possess a strong sense of ownership and initiative.

Skills

• Strong emotional intelligence.
• Ability to work in teams across functional and support functions.
• Ability to communicate across different levels.
• Analytical.

Education

• Bachelor`s Degrees and Advanced Diplomas: Risk Management (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Description

KEY RESPONSIBILITIES:

The high-level duties of the role:

• Ensure authentication of both new and existing clients and 3rd parties
• Authenticate clients personal information by asking National Credit Act related Questions: physical address, ID verification, proof of payment etc..
• Investigate and ensure that correct the correct client details are captured on our systems
• Mentioning of Card replacement fees
• Provide customers with  what documentation is required to replace a debit or credit card
• Assist the client with basic account queries and provide them correct information on their accounts e.g. Cheque, Savings,
• Assist clients in the registration of Telephone banking
• Assistance in reversing direct  and NAEDO debit orders
• Resolve all incoming client's requests and queries via telephone, email system etc.
• Adhere to prescribed turnaround times set out as per the specific line of business and report any outstanding requests to the Team Leader
• Assist clients in stopping of lost and stolen debit and credit cards.
• In the event that a customer suspects fraud on their accounts, the agent is able to stop a card that has been stolen, cloned or compromised.

MINIMUM REQUIREMENTS:

• Matric or equivalent NQF level 4 qualification
• Diploma or equivalent NQF level 5 qualification will be an advantage
• At least one year experience in a Call Centre doing general enquiries
• At least one year experience in customer services and sales
• Previous experience in a Banking call centre will be an advantage

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• To provide advice and support in practice formulation and associated best practice improvement tactics; enabling the provision of specialist business development expertise.

Job Description

• Relationship Management: Establish and maintain professional relationships through networking with industry leaders, regulators and policy makers as well as business partners that are key in the development of new ventures | Delivery Business Development: Champion and manage business bulk acquisition strategic plan in line with Absa Business unit strategy | Market Intelligence: Collect market intelligence through research by reading articles, publications, internet, word of mouth and networking on a daily basis to keep abreast of market developments | People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development | Operations & Compliance: Actively keep up to date with all relevant knowledge, legislation and developments within the business unit and banking industry that may have an impact on the Business Advantage | :  | :  | :

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

This role is within RBB: Everyday Banking in Sales and Services Enablement, reporting into Digital Banking Services.

The purpose of the role is to support customers on all customer queries and requests to enhance customer service experience. This is to ensure that we retain and attract potential and existing clients for RBB Everyday Banking.
Job Description

KEY RESPONSIBILITIES:

Assist the client with basic account queries and provide them correct information on their accounts e.g. Cheque, Savings,
Advise the client on how to navigate or troubleshoot the Absa Digital platform and all other Digital Banking platforms such as:
                1. Cell Phone Banking Lite

                2. Wig USSD platforms

                3. Absa.mobi

                4. Absa Apps

                5. Absa Online Banking/Express

In the event that a customer suspects fraud on their accounts through any of the banking platforms, always advise the customer that you need to suspend internet banking or they must change their Pin and password. Then the information must be captured on a risk form and referred to the risk department.
Obtain and data capture client’s details to ensure record of accurate information on systems.
Follow up and call back clients on agreed time for feedback. Professionally introduce yourself, advise the client why you are calling, verify clients initial request and explain in details the products a services available within Absa
Make sure that the computer and the telephone is in complete working order, if not report any faults to the Team Leader
Keep track and manage own daily targets by making sure that you are aware of your own daily, weekly and monthly target
Resolve all incoming client's requests and queries via telephone, email system etc.
Escalate of customer queries to the relevant support departments including RISK Admin Cost and Disputes
MINIMUM REQUIREMENTS:

• Matric or equivalent NQF level 4 qualification
• Diploma or equivalent NQF level 5 qualification will be preferred
• At least two years’ experience in a Call Centre performing customer services
• Experience in delivering Digital Banking Services in a Banking Call Centre environment will be an advantage
• Experience in sales

Education

• Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• Deliver day-to-day knowledge work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs).

Job Description

• Sales Target : Proactively make self-initiated contact with customers in order to deliver against the required sales targets | Customer Experience: To provide service excellence and achieve customer satisfaction | Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards | Reporting: Provide reporting of inbound and outbound calls and maintain standard reporting templates against relevant requirements | : | : | : | :

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Description

• To manage the integrated and enterprise wide risk across AGL CIB, a single-minded approach to risks and controls is essential in ensuring that there’s uniformity and alignment within AGL.  Officer IBFO Risk and Control role is to partner with the business to ensure the embedment of risk management governance frameworks into business processes within Post Trade Services.

Education and Experience required

• A degree and preferably a postgraduate qualification
• Knowledge of risk frameworks
• 3+ years detailed business risk officer knowledge and experience aligned to Banking, Corporate, Treasury and Markets (i.e. Risk and Control Self Assessments (RCSA), Key Indicators, Risk Events, Assurance Governance, Issues Management and Risk reporting).
• Post trade services product and process knowledge would be a benefit.
• Knowledge and understanding of the current regulatory environment that CIB operates in

Knowledge and Skills

• Presentation skills
• Communication skills
• Networking skills
• Evaluation skills
• Ability to deal with senior executives

Competencies: 

• Strong written and verbal skills
• Excellent work ethic and precise attention to detail.
• Ability to take initiative and to take ownership of projects.
• Ability to work independently with minimal supervision.
• Ability to communicate simply and effectively and work well in a team
• Ability to share ideas, listen and take on board other’s ideas
• Willingness and desire to learn and grow

Education

• Bachelor`s Degrees and Advanced Diplomas: Risk Management (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• This role in in line with the Everyday Banking (EB) strategy to build Analytics capabilities that support the business units in this cluster. This role will include, but is not limited to, data solutions, front-end utilities for data access and analysis, data visualization platform testing and deployment and enabling business reporting capability – in whatever form is required.
• The primary focus of this role is to identify areas where solutions can be delivered faster at less cost, mitigating unnecessary risk and redeployments. This includes automation, wherever possible, and the development of component based frameworks to enable downstream re-use of data entities.
• Improving the collaboration between Everyday Banking, CVM and IT and Data Engineering is also a major responsibility of this role with a specific focus on reducing the complexity, improving the reliability and increasing the efficiency of solution delivery. Providing a single point of entry into and out of Everyday Banking. 
• The role will also focus on Lead selection methodologies that support business growth, processes that support rapid execution and accurate tracking.

While focusing on capability and growth agenda, some opportunities will be surfaced and the responsibility of this role is to then enable business to reap these opportunities.
Job Description

Key Responsibilities 

Accountability: Data Architecture, Tools and Platforms

• To base the establishment of the required strategic business and technology architecture artefacts (e.g. Product and Campaign Analytics, MI and Collections) operating models, process models, people models, etc.) on the specified RBB and Data Engineering strategies.
• Review, document and regularly maintain 'As is' strategic EB and Data architecture artefacts and ensure that all key stakeholders understand the current strategic architectural landscape for data flows
• Ensure close alignment between the EB business architecture landscape and the group strategic Information and Technology landscape by working seamlessly with Group Technology's and Data Engineering strategic solutions
• Define the 'building blocks' of the future landscape ('To be") with reference to identified Group wide capabilities
• Construct and maintain the "To be" strategic landscape, articulating the relationship between building blocks, resulting in a logical blueprint.
• Ensure that this logical blueprint remains aligned to the Group Strategic architecture, tools and platforms logical blueprint.
• Identify capacity gaps in building blocks and prioritize development of deficient building blocks.
• Present and describe logical blueprint to relevant stakeholders in the form of formal Presentations/meetings with governance boards.

Accountability: Data frameworks

• Contribute to and maintain the enterprise architecture framework of internal standards, methodology and governance by providing the strategic architecture components of these and by highlighting the requirements for Everyday Banking
• Through knowledge of industry standards or best practice, contribute to and ensure alignment suitable to for Everyday Banking.
• Standards, templates and training interventions.
• As part of this development: stakeholders need to be educated around the usage of enterprise architecture deliverables and the roles they play.
• Develop and maintain the Technology with reference to architectures, tools, platforms etc. and leverage the Group wide resources to deliver on Everyday Banking analytics requirements

Accountability: Innovation

• Deliver in-depth insights into the end-to–end journeys of customers, supply chains, employees and how they can be improved using digital technology
• Have a strong understanding of how to migrate traditional processes and systems to cater for mobility, social media sensors and so forth
• Have a natural leaning toward innovation and development, including the ability to teach and inspire other stakeholders in the organization
• Able to take the organization on a digital transformative journey both internally and externally
• Foster innovation leveraging emerging Big Data and analytics technologies

Accountability: Data Risk Management

• Ensure highest level of professionalism in data risk management
• Design and implement relevant guidelines for teams working with sensitive client data
• Develop a data risk management framework to manage key risks and issues relating to the entire data life cycle, when required in terms of data quality, data standards, data analytics, data security, data privacy and data recovery measures.
• Serve as a trusted partner to key business executives focused on the customer, risk management and regulatory compliance.

Accountability: People Management

• Ensure the development of a high-performing team through embedding formal Performance
• Management and informal coaching.
• Ensure that Absa values are instilled with the team and through demonstrating leadership by example.
• Drive the transformation and talent objectives and targets of the organisation within the CVP and broader team in terms of staff recruitment into priority positions and the identification and development of critical talent.
• Develop appropriate survey action items together with the management team of the business unit and ensure that items are executed.

Education and Experience required

• BSC degree or equivalent NQF level 7 qualifications
• Actuarial, Statistical or Mathematics qualification will be preferred
• Experience in coding in R, Python or SAS or Absa specific coding languages
• Demonstrate clear grasp of statistical methodology experience in data science
• Extensive experience in Agile methodology.

Knowledge and skills: 

• A proven ability in the banking environment.
• Expert knowledge and experience in working within a retail and business banking environment, formulating strategies, identify and develop innovative solutions
• Macro understanding of the business environment and how the related Industry is operating
• Extensive knowledge of competitor and non-competitor strategy and practices in the retail market
• A proven transformational profile taking solutioning to a new level
• An established and credible relationship with industry Players
• Interpreting and influencing of strategic signals from external and internal operating environment and translating these into relevant actions through driving change and innovation
• Ability to provide leadership to the next generation of the data journey
• A deep knowledge of data governance, data management and data analytics background
• Ability to partner at a very senior level – not merely operational or technical

Education

• Bachelor's Degree: Information Technology

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• To provide complex specialist advice and support in practice formulation and associated best practice improvement tactics; enabling the provision of specialist risk product expertise.

Job Description

• Risk Management: Providing Subject Matter Expertise to Risk types | Stakeholder Management: Build and Maintain effective Relationships with relevant stakeholders | Risk Reporting: Identify, assess and Report key risks arising from significant events, investigations, audit and control issues | People Management: Develop a high performing Team | Risk and Control: Adherence to Policies, Procedures and Regulations | : | : | :

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• Apply platform engineering expertise, critical thinking, design thinking and problem solving skills in an agile team environment to produce well-organised, optimised and documented source code that successfully delivers platform features & components of the service & solves complex technical problems with high quality solutions.

Job Description

• Opportunity to join the CTO Payments Technology Enablement team in the role of Middleware and Integration Specialist.
• The role entails, but is not limited to, the administration and maintenance of IBM MQ on the IBM MQ Appliance infrastructure. Set up and management of managed file transfer (MFT) is also required.

Responsibilities include;

• Middleware solutions design and implementation.
• Environment resilience and resilience testing.
• Setting and enforcing middleware security standards. 
• Environment logging, monitoring and alerting.
• Working with and supporting application teams through project delivery.
• Exploring open source and cloud middleware solutions.
• Minimum 5 years IBM MQ and IBM MQ Appliance experience

IBM Certified System Administrator certification (version 8 essential, version 9 beneficial)

Education

• Bachelor's Degree: Information Technology

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• Responsible for developing acquisition, as well as existing customer, Retail credit risk, collections or campaign strategies by using data analysis & predictive modelling techniques. In addition, responsible for developing monitoring & tracking management information (MI) of strategies & developing reports to highlight trends to management within the Portfolio.

Job Description

Strategy Design & Analysis

Develop data driven strategies within Retail Customer Value Management (CVM) team, including :

• Liaise with relevant stakeholders in order to identify & select an appropriate data sample;
• Source data on (e.g.) overall performance & point in time status on customer's accounts / credit history, from various data sources;
• Consolidate data in a logical manner;
• Identify data anomalies / trends & investigate possible causes;
• Develop several alternative profitability strategies based on an analysis of data & risk criteria available.

Produce detailed report CVM & portfolio Management Team on strategy design, including :

• Indicate data sample used, possible data exclusions & reasons of exclusions;
• Document strategy design methodology;
• Document possible alternative strategies & their impact on the business.

Obtain buy-in from all stakeholders by communicating strategy.

• Present strategy within CVM monthly meeting to stakeholders.
• Liaise with CVM capability team to ensure strategy is correctly implemented & timelines are within acceptable standards.
• Execute unit testing to ensure proposed strategy is correctly implemented in credit scoring systems.
• Continually benchmark current strategies against mandated risk criteria & industry standard & best practice benchmarks.
• Secure approval from relevant governance structures, including sign-off control processes.

MI Production 

• Produce & analyse monthly MI, to provide insightfuls to support data areas of potential concern & develop remedial action plans.
• Produce strategy review documentation that shows relevant performance of comparative acquisition & existing customer strategies.
• Produce ad-hoc analysis reports on specific credit, campaign or collections issues.
• Actively manage & improve risk-based profitability of new applications as measured in terms of interest income, & Return on Credit Risk Economic Capital.
• Communicate with members of the respective Strategic Business Units (SBUs) to ensure speedy adoption of strategy development & revisions.

Communicate analytical results.

• Manage strategy sign-off process to ensure all stakeholders are informed of proposed strategy changes.
• Liaise with operational areas to ensure strategies are working optimally.
• Ensure all strategies comply with Bank'scredit risk policies & framework.

Customer Complaints Management 

• Investigate & resolve all unresolved customer complaints escalated for final decisioning.   Provide prompt & clear feedback to source of complaint.
• Reconsider all declined applications that have been escalated to CVM Credit Risk portfolio for further consideration.   Refer all complex matters that need more investigation to the Head:CVM.

Experience Required: 

• The success of everyone at Absa is measured by our ability to put our customers at the center of everything we do. To achieve this you will need the following:
• B Degree in Business or Mathematics or Statistics or Operational Research or Industrial Engineering or Risk Management or similar.
• No criminal record

Education: 

• 3 years’ experience is required, in data analysis utilising a standard statistical package such as SAS.
• 1 year experience in SAS Advanced programming for statistical analysis & manipulation of very large data sets.
• Advanced computer literacy especially the Microsoft Office suite of programmes (MS Word, MS Excel, MS PowerPoint) (1+ years).
• SAS Programming.
• Problem Solving.
• Strong understanding of key credit risk metrics.
• Project Management experience.
• User Acceptance Testing.
• Knowledge of System Development Life Cycle (SDLC) which will assist in cases where systems/processes etc. may be impact on or provide opportunity to improve strategy execution & resulting performance.
• If you are looking to forge a career with one of the leading banking groups in Africa and work closely with our customers in an environment that values its people, apply today.
• As we strive towards a high-performance culture, our key objectives are to value and build diversity both internally and externally and preference will be given to employment equity candidates.  
• If you have not received a response to your application in 15 days please consider your application unsuccessful.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised