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  • Posted: Jul 2, 2024
    Deadline: Not specified
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    Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. “Africa is our home, we drive her growth” Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the prim...
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    Specialist, Functional Support

    Job Description

    To maintain service and application stability, availability and reliability through the facilitation of the various Service Management processes and associated activities. To provide level two technical support coupled with business or domain knowledge to ensure continued and quality service across geographies. Interpret complex cross functional and multi-geography data and provide recommendations to improve technology resilience

    Qualifications

    Minimum Qualifications
    Type of Qualification: First Degree
    Field of Study: Information Technology
    Experience Required
    Delivery Enablement
    Technology
    5-7 years

    • Experience gained in providing level 2 technical support to an area of the business. Gain understanding and experience of the various disciplines within technology and how these relate to each other

    5-7 years

    • Proven experience in application of service management processes and frameworks

    Additional Information

    Behavioral Competencies:

    • Problem Solving
    • Documenting Facts
    • Establishing Rapport
    • Interpreting Data
    • Providing Insights

    Technical Competencies:

    • Application Knowledge for Support
    • Application Support
    • Data Analysis and Inference
    • Documenting
    • Service Level Management
    • Service Management Processes
    • Stakeholder Management (IT)
    • Trouble Shooting

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    Engineer, Quality

    Job Description

    To facilitate the test effort's success by driving quality and test advocacy, resource planning and management, and resolution of issues that impede the test effort. To act as a trusted / expert advisor and specialist resource that provides leadership in all quality engineering related activities, including providing guidance on opportunities to improve quality, approach, strategy etc.

    Qualifications

    Minimum Qualifications
    Type of Qualification: Degree
    Field of Study: Information Technology
    Experience Required
    Software Engineering

    • Technology
    • 5-7 years
    • Proven working experience in software development Life Cycle

    Additional Information

    Behavioral Competencies:

    • Problem Solving
    • Documenting Facts
    • Establishing Rapport
    • Interpreting Data
    • Providing Insights

    Technical Competencies:

    • Documenting
    • Intelligent Testing
    • Quality Assurance
    • Software Development Life Cycle (SDLC) methodologies & Tools
    • Structured Test Methods & Processes
    • Technology Orientation
    • Test Driven Development

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    Test Automation Engineer

    Job Description

    To lead the quality engineering approach for functional and non-functional requirements for complex solutions, employing scalable and reliable automated test tools and frameworks. To enable test coverage by planning and driving testing activities across all stages and iterations of product, systems and service development collaborating across several delivery teams. To measure and monitor portfolio application of standards for testing, assessing risks, taking preventative action.

    Qualifications

    Minimum Qualifications
    Type of Qualification: First Degree
    Field of Study: Information Studies
    Experience Required
    Software Engineering

    • Technology
    • 8-10 years
    • Proven working experience in Software Development Life Cycle. Track record in the automation of testing approaches, tools and load balancing and performance testing and Other Non- functional testing types/Cloud certification an advantage.

    Additional Information

    Behavioral Competencies:

    • Problem Solving
    • Documenting Facts
    • Establishing Rapport
    • Interpreting Data
    • Providing Insights

    Technical Competencies:

    • Automation
    • Intelligent Testing
    • Quality Assurance
    • Software Development Life Cycle (SDLC) methodologies & Tools
    • Structured Test Methods & Processes
    • Technology Orientation
    • Test Driven Development
    • Testing (unit, regression, integration)

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    Manager, Marketing Operations

    Job Description

    To build the Standard Bank brand and image by leading and providing a comprehensive range of corporate wear, promotional items and event branding items for Standard Bank South Africa. Provide leadership and guidance to optimise the Marketing Operations Function to enable the Brand and Marketing Function to realise its strategic objectives through operational improvement, marketing optimisation, stakeholder engagement, project governance and change management.

    Qualifications

    • Degree in Marketing

    Experience Required

    • 8 to 15 Years Brand & Marketing Experience
    • Good understanding of the entire Brand and Marketing value chain with specific focus on the Marketing Operations environment.
    • Proven track record of enabling Marketers to deliver exceptional Marketing results would be required. 
    • Lead the engagement and relationship with the Promotional Items warehousing and Event Branding Supplier on behalf of the Brand and Marketing Function within Standard Bank South Africa.

    Additional Information

    Behavioral Competencies:

    • Adopting Practical Approaches
    • Articulating Information
    • Challenging Ideas
    • Checking Details
    • Convincing People
    • Documenting Facts
    • Embracing Change
    • Establishing Rapport
    • Exploring Possibilities
    • Interpreting Data
    • Managing Tasks
    • Producing Output

    Technical Competencies:

    • Emerging Technology Monitoring
    • IT Knowledge
    • IT Systems
    • Operational Planning
    • Quality Control
    • Stakeholder Management

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    Senior Manager, Investment Administration, CA(SA)

    Job Description

    To build an independent Master Investment Record for the Board of Trustees, Chief Executive Officer, and Chief Financial Officer of Institutional Clients such as Retirement Funds, Medical Aid Schemes, and Insurance Funds from Standard Bank Group’s Investment Administration Product Suite.

    Description of the Investment Administration Product:

    • Governed by Product Guide and delivered in accordance with Client Service Level Agreements.
    • Caters for end-to-end Investment Reporting across Investor Services Client Segments (Retirement Funds, Life Insurance co., Medical Aid Schemes).
    • Investment Administration Reporting includes - Accounting, Mandate and Regulatory Compliance, Investment Performance and Risk Measurement.
    • Investment Reporting is built from independently compiled investment records on a dedicated Investment Administration Platform.
    • Investment records are sourced from Custodians and / or Asset Manager.
    • Investment records are produced up to Trial Balance level, and forms underlying source data which Clients use for compiling Financial Statements and other Regulatory Reporting.
    • External stakeholders - CFO, Financial Managers, Principal Executive Officer, Client’s external auditors.
    • This an outsourced service offering and is seen as an extension of the Client’s Finance Team, whereby we are feeding investment data and reporting into their downstream processes to compile Interim and Annual Financial Statements and the annual External Audits.
    • Internal stakeholders - Executive Head of Investor Services, Head of Investor Services Operations, Head of Fund Services Operations, Product, Business Development & Sales, Operations Risk and Compliance, Internal Audit.

    Qualifications

    Minimum Qualifications

    • Must be a CA(SA)

    Experience Required

    • Advanced fund accounting/investment reporting and asset management and / or support capability with seasoned technical accounting experience
    • Demonstrated ability to build constructive internal and external relationships to continuously improve the client experience.
    • Demonstrated experience identifying and understanding risk (financial, reputational, regulatory, credit and documentary risks) as it relates to various financial markets instruments and an understanding of the required reporting process.
    • Demonstrated ability to effectively lead and manage a team including managing and influencing productivity within changing environments.
    • Demonstrated experience in interpretations of regulatory and Accounting Statements in relation to Clients’ investments.

    Additional Information

    Behavioral Competencies:

    • Articulating Information
    • Challenging Ideas
    • Embracing Change
    • Examining Information
    • Interacting with People
    • Interpreting Data
    • Making Decisions
    • Meeting Timescales
    • Producing Output
    • Providing Insights
    • Team Working
    • Upholding Standards

    Technical Competencies:

    • Client Relationship Management
    • Continuous Improvement
    • Financial Accounting
    • International Market Knowledge
    • Local Market Knowledge
    • Product Knowledge (Business Banking)
    • Project Management (Project Mgmt)
    • Risk Management

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    Junior Business Partner, People & Culture, Personal & Private Banking, (this role is based in Limpopo)

    Job Description

    • To provide business partnering advisory services and support to business stakeholders by understanding stakeholder requirements & analysing the appropriate toolkits available to address them. To support the overall people experience within the Personal & Private Banking, Limpopo portfolio; analysing & integrating data to resolve problems; escalating complex inquiries to appropriate parties. To act as people champion, facilitating/coordinating all P&C activities & projects to support a transforming organisation.

    Qualifications
    Minimum qualifications

    • Degree in Human Resources Management / Behavioural Science / Social Science.

    Experience required

    •  Minimum 3 -4 years experience in People & Culture, with strong preference to a partnering role.
    •  Track record of problem solving in support of business specific objectives.
    •  Demonstrated knowledge & understanding of the role People & Culture management plays in enabling business commercial & social relevance, whilst remaining relevant to the people within the business.
    •  Experience working with all levels of teams in a complex environment. 
    •  Prior experience analysing people and business data and formulate recommendations, as requested, to support the formulation of integrated solutions to meet the needs of the business.
    •  Must be based in Limpopo, supporting the region through frequent travel to various branches within Limpopo.

    Additional Information
    Behavioural Competencies

    •  Upholding Standards
    •  Providing Insights
    •  Articulating Information
    •  Establishing Rapport
    •  Team Working
    •  Managing Tasks

    Technical Competencies

    •  Organisational Navigation
    •  Decision Making
    •  Inclusive Facilitation
    •  Digital Advocacy
    •  Analytical Skills

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    Engineer, Software

    Job Description

    To design, code, test, debug and correct programs in software engineering environments within the continuous delivery pipe line as well as provide support and maintenance of systems. In addition, produce software specifications in accordance with the technical requirements, within the framework of the software quality assurance standards.

    Qualifications

    Minimum Qualifications
    Type of Qualification: First Degree
    Field of Study: Information Technology/ Computer Sciences
    Experience Required
    Software Engineering

    • Technology
    • 5-7 years
    • Broad experience in translating business and functional requirements into technical specifications and developing the programming code to create the solutions.
    • Java 8+, Springboot, Wildfly, Maven, Chef, Swagger/OpenAPI, SOAP, RESTful services, Bitbucket, Bamboo, AWS base knowledge

    Additional Information

    Behavioral Competencies:

    • Adopting Practical Approaches
    • Developing Expertise
    • Documenting Facts
    • Embracing Change
    • Interpreting Data
    • Managing Tasks

    Technical Competencies:

    • Agile Development
    • Debugging and Fixing Software
    • DEVOPS
    • Testing (unit, regression, integration)

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    Lead, Technical

    Job Description

    To scope, plan, design and deliver end to end solutions against required standards and timelines. To oversee and participate in technical solutions delivery, interpreting business requirements, defining technical tasks, engineer quality software, performing end to end testing and supporting and troubleshooting technical questions, software and database issues. To lead, manage and mentor Software-; Quality Engineers across identified delivery teams to build and improve Engineering capability.

    Qualifications

    Minimum Qualifications
    Type of Qualification: First Degree
    Field of Study: Information Technology
    Experience Required

    • 5-7 years proven ability to work effectively as both a team leader and as a member of a small team of technical staff working in an agile development environment. Track record in capability and competency building and coaching of staff is required. Minimum 1-2 years' experience as a manager running a portfolio of 10+ technical experts
    • 8-10 years Broad experience in translating business and functional requirements into technical specifications and developing the programming code to create
      the solutions.

    Additional Information

    Behavioral Competencies:

    • Adopting Practical Approaches
    • Articulating Information
    • Developing Expertise
    • Examining Information

    Technical Competencies:

    • Agile Development
    • IT Design Driven Development
    • IT Applications and Knowledge
    • Refactoring
    • Code Review

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    Manager, Sales

    Job Description

    Lead, inspire and co-ordinate the Contact Centre management team to create motivated and engaged colleagues. Set the vision for the development of the Contact Centre, staying abreast of new practices and technologies, ensuring that we maintain recognition for the quality of client service across all servicing channels. Design and implement change initiatives and strategic projects including the digital roadmap to deliver strategic change within the team aligned to the rest of Operations, client experience and WIN goals. Be responsible for the end to end client contact process and the client experience, supporting cross Company initiatives to drive improvements, improve efficiency and reduce complaints. Applying best practice, develop continuous improvement plans and make recommendations based upon the employee and customer insight. Manage all aspects of budgets and risk within the team. Provide local Line Management to the IT Service desk, ensuring best practice across the team and driving performance aligned to IT goals and technical requirements. To provide support upwards to the Head of Client Operations and the rest of the Operations teams through sharing best practice and providing cover and assistance as required.

    Qualifications

    Minimum Qualifications
    Type of Qualification: FAIS equivalent qualification and  RE1( KI)

    Experience Required
    Personal and Business Banking
    5-7 Years
    5 years team leadership & strategy experience, and 7+ years experience in a similar banking/financial role

    Additional Information

    Behavioral Competencies:

    • Developing Strategies
    • Directing People
    • Embracing Change
    • Making Decisions
    • Convincing People
    • Challenging Ideas
    • Interacting with People
    • Thinking Positively
    • Upholding Standards
    • Producing Outputs

    Technical Competencies:

    • Contact Centre Customer Relationship Management
    • Workflow Management
    • Operational Planning
    • Active Listening
    • Handling difficult calls
    • Continuous Process Improvement

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    Manager, Relationship, Growth - Maokeng

    Job Description

    To grow and retain a portfolio of high-value Growth Segment relationships through partnering for growth by proactively providing a high-end differentiated service and value-adding solutions.

    Qualifications

    Minimum Qualifications
    Type of Qualification: First Degree (FAIS required)
    Field of Study: Business Commerce

    Experience Required
    Relationship Banking (Client Coverage)
    Business & Commercial Banking
    3-4 years
    Experience as a Business Banker/managing a portfolio in the entrepreneur environment is preferable. This experience provides an understanding of how businesses operate, as well as understanding the business risks, industry risks and financial requirements pertaining to the entrepreneur market. Previous experience as an Account Analyst or Relationship type role responsible for servicing business customers and preparing credit applications.

    Additional Information

    Behavioral Competencies:

    • Directing People
    • Embracing Change
    • Empowering Individuals
    • Exploring Possibilities
    • Following Procedures

    Technical Competencies:

    • Account Opening & Maintenance
    • Application & Submission Verification (Business Banking)
    • Customer Understanding (Business Banking)
    • Product Knowledge (Business Banking)
    • Risk Identification
    • Risk Management
    • Risk Reporting

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    Manager, Relationship, Growth - Sonheuwel

    Job Description

    To grow and retain a portfolio of high-value Growth Segment relationships through partnering for growth by proactively providing a high-end differentiated service and value-adding solutions. Explain, promote, sell and/or customise a range of appropriate Standard Bank of South Africa (SBSA) product offerings/financial solutions that meet the financial needs of Growth clients. Check and ensure effective and appropriate pricing across all products. Effectively manage pricing concessions and revenue collection. Adhere to enhanced due diligence (EDD) process and apply risk-based pricing models and manage concessions appropriately.

    Qualifications

    Minimum Qualifications
    Type of Qualification: First Degree (FAIS required)
    Field of Study: Business Commerce
    Experience Required
    Relationship Banking (Client Coverage)
    Business & Commercial Banking
    3-4 years
    Experience as a Business Banker/managing a portfolio in the entrepreneur environment is preferable. This experience provides an understanding of how businesses operate, as well as understanding the business risks, industry risks and financial requirements pertaining to the entrepreneur market. Previous experience as an Account Analyst or Relationship type role responsible for servicing business customers and preparing credit applications.

    Additional Information

    Behavioral Competencies:

    • Directing People
    • Embracing Change
    • Empowering Individuals
    • Exploring Possibilities
    • Following Procedures

    Technical Competencies:

    • Account Opening & Maintenance
    • Application & Submission Verification (Business Banking)
    • Customer Understanding (Business Banking)
    • Product Knowledge (Business Banking)
    • Risk Identification
    • Risk Management
    • Risk Reporting

     

    go to method of application »

    SAP ABAP Developer

    Job Description

    To design, code debug and correct programs in the software engineering environment to agreed standard and tools, to enhance and maintain software applications and improve efficiency within the engineering environment through ensuring that technical requirements are done in accordance to the software framework.

    Qualifications

    Minimum Qualifications
    Type of Qualification: First Degree
    Field of Study: Information Technology
    Type of Qualification: ABAP Certification
    Experience Required
    Software Engineering
    Technology
    1-2 years
    Broad experience in translating business and functional requirements into technical specifications and developing the programming code to create the solutions.

    Additional Information

    Behavioral Competencies:

    • Adopting Practical Approaches
    • Articulating Information
    • Checking Details
    • Developing Expertise
    • Documenting Facts
    • Embracing Change

    Technical Competencies:

    • Agile Development
    • Development
    • Documenting
    • IT Applications
    • Use of Build and Test Automation
    • Write Code

    Method of Application

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