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Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. “Africa is our home, we drive her growth” Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the prim...
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Job Description
To maintain service and application stability, availability and reliability through the facilitation of the various Service Management processes and associated activities. To provide level two technical support coupled with business or domain knowledge to ensure continued and quality service across geographies. Interpret complex cross functional and multi-geography data and provide recommendations to improve technology resilience
Qualifications
Minimum Qualifications
Type of Qualification: First Degree
Field of Study: Information Technology
Experience Required
Delivery Enablement
Technology
5-7 years
5-7 years
Additional Information
Behavioral Competencies:
Technical Competencies:
Job Description
To facilitate the test effort's success by driving quality and test advocacy, resource planning and management, and resolution of issues that impede the test effort. To act as a trusted / expert advisor and specialist resource that provides leadership in all quality engineering related activities, including providing guidance on opportunities to improve quality, approach, strategy etc.
Qualifications
Minimum Qualifications
Type of Qualification: Degree
Field of Study: Information Technology
Experience Required
Software Engineering
Additional Information
Behavioral Competencies:
Technical Competencies:
Job Description
To lead the quality engineering approach for functional and non-functional requirements for complex solutions, employing scalable and reliable automated test tools and frameworks. To enable test coverage by planning and driving testing activities across all stages and iterations of product, systems and service development collaborating across several delivery teams. To measure and monitor portfolio application of standards for testing, assessing risks, taking preventative action.
Qualifications
Minimum Qualifications
Type of Qualification: First Degree
Field of Study: Information Studies
Experience Required
Software Engineering
Additional Information
Behavioral Competencies:
Technical Competencies:
Job Description
To build the Standard Bank brand and image by leading and providing a comprehensive range of corporate wear, promotional items and event branding items for Standard Bank South Africa. Provide leadership and guidance to optimise the Marketing Operations Function to enable the Brand and Marketing Function to realise its strategic objectives through operational improvement, marketing optimisation, stakeholder engagement, project governance and change management.
Qualifications
Experience Required
Additional Information
Behavioral Competencies:
Technical Competencies:
Job Description
To build an independent Master Investment Record for the Board of Trustees, Chief Executive Officer, and Chief Financial Officer of Institutional Clients such as Retirement Funds, Medical Aid Schemes, and Insurance Funds from Standard Bank Group’s Investment Administration Product Suite.
Description of the Investment Administration Product:
Qualifications
Minimum Qualifications
Experience Required
Additional Information
Behavioral Competencies:
Technical Competencies:
Job Description
Qualifications
Minimum qualifications
Experience required
Additional Information
Behavioural Competencies
Technical Competencies
Job Description
To design, code, test, debug and correct programs in software engineering environments within the continuous delivery pipe line as well as provide support and maintenance of systems. In addition, produce software specifications in accordance with the technical requirements, within the framework of the software quality assurance standards.
Qualifications
Minimum Qualifications
Type of Qualification: First Degree
Field of Study: Information Technology/ Computer Sciences
Experience Required
Software Engineering
Additional Information
Behavioral Competencies:
Technical Competencies:
Job Description
To scope, plan, design and deliver end to end solutions against required standards and timelines. To oversee and participate in technical solutions delivery, interpreting business requirements, defining technical tasks, engineer quality software, performing end to end testing and supporting and troubleshooting technical questions, software and database issues. To lead, manage and mentor Software-; Quality Engineers across identified delivery teams to build and improve Engineering capability.
Qualifications
Minimum Qualifications
Type of Qualification: First Degree
Field of Study: Information Technology
Experience Required
Additional Information
Behavioral Competencies:
Technical Competencies:
Job Description
Lead, inspire and co-ordinate the Contact Centre management team to create motivated and engaged colleagues. Set the vision for the development of the Contact Centre, staying abreast of new practices and technologies, ensuring that we maintain recognition for the quality of client service across all servicing channels. Design and implement change initiatives and strategic projects including the digital roadmap to deliver strategic change within the team aligned to the rest of Operations, client experience and WIN goals. Be responsible for the end to end client contact process and the client experience, supporting cross Company initiatives to drive improvements, improve efficiency and reduce complaints. Applying best practice, develop continuous improvement plans and make recommendations based upon the employee and customer insight. Manage all aspects of budgets and risk within the team. Provide local Line Management to the IT Service desk, ensuring best practice across the team and driving performance aligned to IT goals and technical requirements. To provide support upwards to the Head of Client Operations and the rest of the Operations teams through sharing best practice and providing cover and assistance as required.
Qualifications
Minimum Qualifications
Type of Qualification: FAIS equivalent qualification and RE1( KI)
Experience Required
Personal and Business Banking
5-7 Years
5 years team leadership & strategy experience, and 7+ years experience in a similar banking/financial role
Additional Information
Behavioral Competencies:
Technical Competencies:
Job Description
To grow and retain a portfolio of high-value Growth Segment relationships through partnering for growth by proactively providing a high-end differentiated service and value-adding solutions.
Qualifications
Minimum Qualifications
Type of Qualification: First Degree (FAIS required)
Field of Study: Business Commerce
Experience Required
Relationship Banking (Client Coverage)
Business & Commercial Banking
3-4 years
Experience as a Business Banker/managing a portfolio in the entrepreneur environment is preferable. This experience provides an understanding of how businesses operate, as well as understanding the business risks, industry risks and financial requirements pertaining to the entrepreneur market. Previous experience as an Account Analyst or Relationship type role responsible for servicing business customers and preparing credit applications.
Additional Information
Behavioral Competencies:
Technical Competencies:
Job Description
To grow and retain a portfolio of high-value Growth Segment relationships through partnering for growth by proactively providing a high-end differentiated service and value-adding solutions. Explain, promote, sell and/or customise a range of appropriate Standard Bank of South Africa (SBSA) product offerings/financial solutions that meet the financial needs of Growth clients. Check and ensure effective and appropriate pricing across all products. Effectively manage pricing concessions and revenue collection. Adhere to enhanced due diligence (EDD) process and apply risk-based pricing models and manage concessions appropriately.
Qualifications
Minimum Qualifications
Type of Qualification: First Degree (FAIS required)
Field of Study: Business Commerce
Experience Required
Relationship Banking (Client Coverage)
Business & Commercial Banking
3-4 years
Experience as a Business Banker/managing a portfolio in the entrepreneur environment is preferable. This experience provides an understanding of how businesses operate, as well as understanding the business risks, industry risks and financial requirements pertaining to the entrepreneur market. Previous experience as an Account Analyst or Relationship type role responsible for servicing business customers and preparing credit applications.
Additional Information
Behavioral Competencies:
Technical Competencies:
Job Description
To design, code debug and correct programs in the software engineering environment to agreed standard and tools, to enhance and maintain software applications and improve efficiency within the engineering environment through ensuring that technical requirements are done in accordance to the software framework.
Qualifications
Minimum Qualifications
Type of Qualification: First Degree
Field of Study: Information Technology
Type of Qualification: ABAP Certification
Experience Required
Software Engineering
Technology
1-2 years
Broad experience in translating business and functional requirements into technical specifications and developing the programming code to create the solutions.
Additional Information
Behavioral Competencies:
Technical Competencies:
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