Latest Job Opportunities Available at RMB - Rand Merchant Bank

Job Description

• To craft seamless and intuitive experience for the organisation’s digital products and services.
• To leverage experience in user research, interaction design, and prototyping to engage with cross-functional teams to understand user needs, define design requirements, and create innovative solutions that delight the organisation’s clients.
• To play a role in enhancing user satisfaction, drive engagement, and ultimately achieve business objectives.
• Create solutions to meet customer demands to deliver internal and external customer service excellence through adherence to quality service standards.
• Apply design thinking rationale when following a design approach using industry research and trends to encourage a user-centred design culture.
• Conduct user research, including interviews, surveys, and usability testing, to gain insights into user behaviours and preferences.
• Interpret and translate business requirements, user needs and technical constraints into screen flow experiences that are efficient, effective, and easy to use.
• Collaborate with key business and project stakeholders to define design requirements and ensure alignment with project goals.
• Create high-fidelity prototypes and design mock-ups using the relevant approved tools.
• Iterate on designs based on feedback from stakeholders and usability testing results to continuously improve the user experience.
• Advocate for the user throughout the design process, ensuring that their needs and goals are prioritised.
• Stay current with industry trends and best practices in user experience design and share knowledge with the User Experience team.
• Work closely with the developer to ensure that designs are implemented accurately and effectively.
• Conduct accessibility audits and ensure that designs comply with accessibility standards and guidelines.
• Collaborate with Marketing and other teams to create consistent and compelling brand experiences across all digital platforms and touchpoints.
• Analyse metrics and user feedback to evaluate the success of design solutions and identify areas for improvement.
• Display and encourage an appreciation of teamwork and inclusivity.
   

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Job Description
Hello Future DevOps Engineer (Control-M and Linux)! 

Are you someone who can: 

• Increase operational efficiency and suggest solutions to enhance cost effectiveness
• Control costs for business area
• Plan, implement, manage and report on cost effectiveness and communicate or escalate any variances
• Manage high risk and problematic financial issues in area of accountability and contribute to the development of policy
• Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in
• Engage in cross-functional relationships to obtain and to provide work support
• Contribute to sustaining a competitive edge through external networking, benchmarking and representation on related forums
• Assess client needs utilizing a structured requirements process i.e. gathering, analyzing, documenting, and managing changes.

You will be an ideal candidate if you: 

• Have a Bachelor’s degree in information technology or Business Computing.
• 3 to 5 years’ experience in a similar environment, of which 1 to 2 years ideally at specialist level
• Experience with Office 365
• Working knowledge of Control-M
• Working knowledge of relevant operating systems, Windows, Linux
• Working knowledge of database administration, Oracle, SQL
• Excellent problem-solving and critical thinking skills
• Good organization, time management and prioritization
• Understanding of testing concepts i.e., testing methodologies and techniques.
• Conceptual thinking and Detail-Oriented

You will have access to: 

• Opportunities to network and collaborate
• Challenging Working
• Opportunities to innovate

We can be a match if you are: 

• Curious & courageous - you're driven by always wanting to know more and learn more
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it

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Job Description
Hello Future Trasactor,

Are you someone who can: 

• Manage and maintain the transaction by complying with internal procedures and agreed processes to effect management (prepare cash flows, obtain signatures, sending instructions to various departments), apply knowledge of Companies Act, Excon, FICA, Tax, Accounting to transaction where applicable, in implementing and managing the transaction.
• Achieve sales targets in line with performance scorecards and achieve an acceptable cost of sales ratio through pipeline managements and sales quality.
• Identify opportunities to increase sales revenue and to grow the organizational client base while containing costs
• Develop tactical strategies with retaining or signing unbanked customer base with a view to improve and increasing profitability.
• Maintain specialized knowledge on all FirstRand approved products, application procedure, fulfilment processes and timelines to drive and achieve relevant sales targets.
• Drive the maximizing of cross-selling opportunities where possible and in consultation with more experienced Transactors.
• Directly inform the client inputs during legal drafting processes, implement and manage transactions in accordance with legal and regulatory requirements and ensure full understanding of transaction.
• Achieve expected financial targets and uphold associated service levels.
• Provide a professional service to stakeholders by ensuring that transactions are managed and accounted for in accordance with legal agreements, relevant legislation and that deal activities are executed by following agreed business process.
• Understand and manage financial aspects of transactions through understanding and adherence to Legal agreements and all applicable regulatory aspects (Companies Act, Excon, IFRS, FICA, Bank’s Act, etc.), to prepare financial activities required on the transaction (e.g. Diary reminders, payments, drawdowns, invoices, etc.).
• Preparation and analysis of various financial reports required in the preparation of the insights required for client strategies.
• Interface with CIB Finance on monthly management accounts and resolve queries raised by frontline. Feedback results to Equity team monthly at team meetings.
• Adhere to internal controls and procedures to alleviate risk and prevent losses by following internal procedures and agreed processes to effect financial management (prepare cash flows, obtain signatures, sending instructions to various departments, etc.).
• Identify and understand potential risks which may lead to increased costs and collaborate with relevant stakeholders on risk mitigation strategies.
• Build trusting relationships with stakeholders through consistent and timeous communication and adherence to their requirements (systems and procedures) and evidencing an understanding thereof.
• Respond to queries from stakeholders by understanding their requirements and providing information timeously.
• Provide quality service delivery by understanding and being proactive and evidencing a good understanding of the transaction.
• Contribute to client service delivery culture through adherence to approved organizational service delivery principles
• Prepare model and reminders for required activities by using available systems.
• Manage documentation by obtaining supporting and legal documents in formats required and lodge with securities, where applicable.

You will be an ideal candidate if you: 

• Relevant post grad degree (CA/CFA preferred)
• At least 3 years Corporate Finance experience
• Investment Banking experience desirable

You will have access to: 

• Opportunities to network and collaborate
• Challenging Working
• Opportunities to innovate

We can be a match if you are: 

• Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it
   

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Job Description
Hello Future Project Manager (TTS)!

Are you someone who can: 

• Lead and manage complex projects from initiation to completion, ensuring successful delivery in line with organisational goals.
• Engage in long-term planning, resource management, risk assessment, and stakeholder communication to drive project success.
• Oversee the project team(s), manage budgets, and ensure that all project deliverables meet quality standards.
• Develop, present, and implement detailed project plans, including definitions of project scope, objectives, timelines and resource requirements.
• Manage the project planning and prioritisation process by communicating the project planning process and requirements to relevant stakeholders and reviewing high-level project proposal business case to ensure fitness for the prioritisation process.
• Identify project risks and develop comprehensive risk management plans to mitigate potential issues.
• Coordinate cross-functional project teams, ensuring effective collaboration and communication among team members.
• Monitor and control project progress, making adjustments as necessary to ensure successful project completion.
• Facilitate regular project status meetings and provide updates to senior management and stakeholders.
• Ensure that project deliverables meet quality standards and are delivered on time and within scope.
• Facilitate benefits realisation process, ensuring all parties are aware of their areas of responsibility and that benefits delivered by projects are accurately measured and tracked on an ongoing basis.
• Oversee project documentation, including project charters, plans, schedules, and reports.
• Manage stakeholder relationships, addressing concerns and ensuring their needs are met throughout the project lifecycle.
• Implement project management best practices and continuously seek opportunities for process improvement.
• Track and report on project portfolio performance and provide a real time comprehensive and prioritised view of all projects.
• Conduct post-project evaluations and lessons learned sessions to identify areas for future improvement.
• Provide mentorship and guidance to other project team members.
• Ensure compliance with regulatory organisational policies and standards.
• Utilise project management software and tools to enhance project tracking and reporting.
• Develop and maintain strong working relationships with vendors, contractors, and other external partners.

You will be an ideal candidate if you: 

• Have a relevant Degree
• Have previous experience as a Project Manager; Experience within Investment Banking would be preferred
• Have strong Excel and Power BI experience and have worked with large data sets
• Are able to demonstrate knowledge of project management principles and methodologies

You will have access to: 

• Opportunities to network and collaborate
• Opportunities to innovate

We can be a match if you are: 

• Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it

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Job Description
Hello Future Process Engineer! 

Are you someone who can:

• Quantify the problem statement by liaising with stakeholder and Business SMEs
• Conduct a quick ‘dipstick’ test to test the business problem assumptions if there is available data
• Apply Lean Six Sigma defined phase analysis by:
• Define process flow and value streams
• Measure process performance
• Quantify business case by conducting a Value Stream / Pain Point Analysis together with initial in-depth analysis to validate the business problem
• Define charter by using the Lean / Six sigma methodology
• Work through the Lean Six Sigma phases:
• Measure the Business Problem by defining Y and critical Xs, measuring variation and calculating sigma value and defect rate to derive the Hypotheses to be tested
• Improve the Business Process by designing and implementing the solution through:
• Conduct Rapid Improvement Event (RIE) training for line managers
• Identify RIE’s using Lean method
• Gain an understanding of BU/FA KPIs by identifying and analysing the metrics that measure the business process
• Define and map processes required and establish appropriate process KPIs
• Conduct in-depth process analysis ensuring that work instructions in the applicable process tool (ARIS, Nimbus) is included
• Build and maintain professional working relationships with all stakeholders, displaying excellent abilities to initiate dialogue, listen, advise, influence and negotiate to achieve win-win outcomes

You will be an ideal candidate if you:

• Have a BCom Information Systems/Statistics/Mathematics, BEng Chem/Mech/Ind. or BSc Information Systems
• Completed a Six Sigma Green/ Black Belt Certification
• Have a minimum 6 years working experience at Process Practitioner level;
• Have experience in identifying and running large value (minimum R20million) Continuous Improvement projects
• Have Previous Investment Banking experience
• Knowledge of Global Markets Trading products

You will have access to:

• Opportunities to collaborate and create innovative solutions for our clients
• Work in a dynamic team and get hone your Investment Banking knowledge and skills

We can be a match if you are:

• Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it

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Job Description
Hello Future Document Centre Administrator,

Purpose:

• To provide a centralized account management function for Corporate Clients, encompassing validation of documentation whilst ensuring Corporate Bank compliance with banking regulations, rules and codes

Are You Someone Who Can:

• Demonstrate cost consciousness and awareness of personal contribution to costs and productivity.
• Identify and escalates potential risks that may lead to increased costs.
• Prevent wastage and identify process improvements to contain and reduce costs.
• Provide operational support related to activities and initiatives that contribute to the overall growth and profitability of an area of work.
• Drive sales across product and campaign initiatives to exceed set targets.
• Adhere to Organisational values and service standards and interact with and communicate with customers accordingly.
• Ensure first time resolution of customer queries or complaints and take ownership of any requirements and follow up on queries handed over to other parties or areas to ensure delivery on agreed timelines and Service Level Agreements.
• Meet set turnaround times while ensuring own availability, reliability and accuracy.
• Propose improvements on internal processes that impacts service levels and customer satisfaction within area of accountability.
• Ensure own product knowledge and guidance provided is technically accurate and collects feedback to help improve customer service.
• Establish relationships with relevant individuals and departments to deliver on work expectations Adhere to relevant service level agreements to build trust in the relationship.
• Execute own work in accordance with the organisational values and code of ethics.
• Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution.
• Identify and escalate risk as normal part of work Investigate new ways to optimise processes.
• Flag opportunities to migrate to platform and supports the use of technology in process and system improvements.
• Draw on knowledge and experience to identify and develop solutions that lead to improved service delivery and quality.
• Provide timeous reports on operations, performance and audit findings.
• Report on transactional activity progression within set guidelines to provide timely information for decision making in area of accountability.
• Seek out regular performance feedback and put actions in place to improve and enhance performance.
• Identify activities to address own development gaps.
• Create own personal development plan and review plan with team leader or manager.
• Understand which competencies and skills are required to be mastered to ensure personal development and performance.
• Keep abreast of learning opportunities, changing products and trends.
• Contribute to teamwork and inclusivity by working together to achieve team goals.
• Value individual contributions and respects diversity in the team Share information and knowledge that benefits the team.

You Will Be An Ideal Candidate If You:

• have a relevant Degree
• have 2 to 3 years of banking experience

You Will Have Access To:

• Opportunities to network and collaborate
• Challenging Work
• Opportunities to innovate

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Job Description
Welcome Future Client Analyst,

• RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact. 
• United by our proud heritage, strong ethics and philosophy of Traditional values. Innovative ideas, it’s the magic of our people and culture that sets us apart.
• Now, is the time to imagine your next move with South Africa’s number one employer in Financial Services for 2023, where you can embrace the power of collective thinking to unlock unique opportunities for our clients and society.

Are you someone who can:

• Work independently and take the initiative in supporting the Sector Head and other lead/sector bankers within the team
• Work closely with the sector head to drive the strategy, goals and execution plan for the sector
• Create quality written materials based on high level direction from the team and effectively interpret the information that is presented
• Work under pressure and effectively manage multiple workstreams at once
• Lead the development of strategic papers for senior management both in terms of sector updates, new revenue generation, and focus areas for the sector
• Leverage industry news and reports, market intelligence databases, public data, and medical literature to identify and monitor trends and other emerging topics of priority to the sectors and client groups.
• Develop analytic models for assessing important new clients and sectors, product and solutions trends and issues impacting the client group and sector ecosystem.
• Collaborate closely with relevant client group owners and product-solutions stakeholders as per strategy to identify revenue opportunities.
• Equip the sector and client group teams with information to manage the sector and client group portfolios and to enable the proactive identification of growth opportunities that impact the sector and its clients.
• Stay abreast of the latest developments in research methodologies, tools, technologies, and best practices in sector and client behaviour research.
• Assist with sector research that helps identify new revenue opportunities and gaps in the market
• Manage the overall client event and marketing for the sector
• Work alongside finance, deal teams and the sector heads in analysing the client MIS information across the sector (geographic regions, products, business units) and keeping the date up to date and ensuring its accuracy and relevance
• Contribute to the strategic planning process for the sectors and client groups, providing assumptions and analysis to help shape the organization's future direction and priorities.
• Assist in driving cross functional team collaboration and client planning
• Work alongside deal teams on selective transactions across product groups
• Collect and interrogate information and feedback to ensure full understanding of customer needs to deliver a quality service.
• Provide internal stakeholders with relevant information to keep them informed of products and service options.
• Review existing processes and suggest innovative ideas to improve and streamline processes to drive efficiencies in the data quality and reporting formats that can be used for decision making.
• Monitor customer feedback reports and integrate insights and correlated datapoints into respective reporting.

You will be an ideal candidate if you: 

• Undergraduate degree (minimum)
• Post graduate qualifications preferred
• Investment Banking or finance experience

You will have access to: 

• Opportunities to network and collaborate
• Challenging Working
• Opportunities to innovate

We can be a match if you are: 

• Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it

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Job Description

• To manage the trade lifecycle, supporting various RMB Morgan Stanley Desks from an Operational perspective, facilitating the end-to-end trading processes, and enabling trade events across functional areas. 
• To act as an interface between Front Office and the various Business support capabilities, including operations, technology, finance, and key client contacts. Prepare, monitor, track and validate manual trades for structured/complex products to identify, investigate and resolve exceptions, effectively manage data and to ensure that trades can be effectively settled.
• RMB Morgan Stanley, an equity stockbroker on the JSE and A2X, is a joint venture between RMB and Morgan Stanley, offering exposure to two fantastic companies.
• Are you someone who can: 
• Initiate dialogue to build professional working relationships with stakeholders across both companies, displaying excellent abilities to listen, advise, influence, negotiate and present at all levels
• Lead and facilitate difficult conflict situations into consensual agreements
• Maintain your attention to detail when working under pressure
• See the bigger picture to implement long-term improvements
• Adapt communication styles to meet the needs of different audiences
• Improve efficiencies to reduce operational risks and cost to serve
• Ensure adherence to compliance requirements

You will be an ideal candidate if you:  

• Have a B. Com in Information Technology, Finance or Accounting
• Financial and / or equity markets experience
• Have a JSE trader’s licence
• Have experience or interest in process re-engineering
• We can be a match if you are: 
• Curious and courageous – you always want to learn and push yourself
• A self-starter who takes ownership of everything you do
• Determined and persistent
• Looking for opportunities to network and collaborate
• Love a challenge and opportunities to innovate
• Are you interested to take the step? We look forward to engaging with you further. Apply now!