Jobs at Tsebo Solution

• As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.

Duties & Responsibilities    

• Loading of new and maintenance of existing creditor codes in line with the relevant approvals and company policy and procedures.
• Prepare weekly payments list, send for approval.
• Prepare payment journals on D365 and manually load payments on the bank.
• Print POP once payments are released, send to suppliers with remittance advise of invoices paid.
• Remove paid payment from the payment list once paid.
• Cash management/ Funds transfer amongst bank accounts within the group.
• Capture large volumes of invoices received from external suppliers and departments within the head office companies on a timely basis to ensure the accuracy and completeness of expenses in line with month end reporting deadlines.
• Agree intercompany transactions and balances with the divisions on a monthly basis.
• Bank Admin for the entire group for all banks across the group
• Prepare letters for any changes (signatories/Designated persons).
• Update signatories list, update limits, granting of additional access, managing change in access roles and rights etc. in line with company policies and procedures.

Skills and Competencies    

• Computer literate (Microsoft Office)
• D365 experience would be advantageous
• Strong Excel skills
• Sound accounting knowledge
• Strong Analytical Ability
• Honest/Trustworthy
• Punctual
• Good interpersonal skills
• Problem solving skills
• Good communication skills
• Attention to detail is a must
• Neat and Organized - Take pride in outputs
• Good administrative skills
• Good client relationships
• Ability to work under minimum supervision
• Ability to work in a team

Qualifications    

• Matric
• Bookkeeping Diploma or Equivalent
• 3+ years full function creditors and Bookkeeping experience

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• As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.

Duties & Responsibilities    
Operational Delivery:

• Daily check all swimming pools on the complex as follows
• Check the water is at the correct level. If the water is below the required level report this to the Waste Water Treatment laboratory
• Visually inspect the water for clarity and then test the water using a strip test kit. Record the results on a record sheet and report the results to the Waste Water Treatment laboratory
• Check the chlorine chip level in the dosing tanks and add as necessary
• Check the acid levels
• Check the acid pump is working
• Open the leaf trap and clean the basket thoroughly. Refit and seal properly.
• Check and record the stock levels of the chlorine chips and the acid ensuring there is sufficient to the entire day until the next visit
• Remove all empty containers and return to the Engineering Workshop
• Ensure that all jobs are carried out in a safe and competent manner
• Clean-up work area on completion of a job
• Ensure the pool area and the storage areas are kept clean and clear at all times
• Proactively log any technical maintenance issues you identify at the TFS Helpdesk
• Tool and test kits are to be looked after and maintained in a good working condition
• Carry out any duties as required and instructed by your direct line manager.
• Undertake documented inspections, as notified by your Manager
• Undertake proactive quality inspections of the site and log any issues identified with the TFS Helpdesk
• Undertake planned preventative maintenance tasks
• Undertake proactive and reactive maintenance tasks and repairs
• Ensure all work is carried out in accordance with the OHS Act requirements

Customer Focus:

• Work with teams to develop and maintain a customer-focused attitude toward activities
• Interact with clients to provide and process information in response to enquiries, concerns and requests about services
• Work with processes and procedures in such a way that operational efficiencies and performance are enhanced
• Attend to and resolve all client queries timeously or escalate when necessary
• Follow up and follow through on all queries timeously and escalate when necessary.

Reporting:

• Update and maintain all relevant records as and when required by your line manager.

Code of Conduct:

• Work in a flexible way when the occasion arises so that tasks, which are not specifically covered in the job description, are undertaken
• Take responsibility for one’s own performance
• Promote TFS’s & Sun City’s image and corporate citizenry through deliberate and co-ordinated activities
• Adhere to the TFS’s Safety, Health, Environmental and Quality (SHEQ) Management System’s Policies & Procedures as applicable to this position
• Ensure TFS ethical values are adhered to.

Skills and Competencies    

• Knowledge of technical equipment, materials and chemicals
• Have a good knowledge of general maintenance.
• Familiar with instrumentation related to swimming pool
• Experience with technical systems required
• Excellent understanding of the hazards associated with swimming pool chemicals
• Hospitality and customer centric focus
• Knowledge required involves the practical application of work procedures and processes
• Communicates, co-ordinates and interacts with others in the value chain to ensure HVAC repairs, installations and upgrades are resolved 
• Ability to manages one's time to ensure that objectives are achieved effectively and on time.
• Working experience of health & safety management and legislation
• Attention to detail and quality
• Building Positive Working Relationships
• Customer Centricity & Stakeholder focus
• Drive for Results

Qualifications    

• Matric
• Minimum 3 years’ experience maintaining commercial swimming pools
• Organise, plan and prioritise tasks to ensure that work gets done timeously
• Interaction with stakeholders and team – influencing and encouraging specific behaviour

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Tsebo Facilities Solution is looking for Building Service Administrator: 

To manage contractor service delivery within the compliance of SHEQ framework standards; ensure contractor compliance to SLA’s and audit requirements.

To manage and perform facility management functions

To ensure that meeting room equipment is in working condition at all times and to provide assistance to staff when using the equipment

Execute all SHE co-ordinator functions on the site

Assist with co-ordinating events as required

 

• As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.

Duties & Responsibilities    
Churn/Moves Management

• Manage the weekly moves
• Ensure furniture and chairs are supplied
• Ensure power, data and telephone connections are operational
• Plan the move of people with IT involvement
• Supply cupboards and credenzas if required
• Store furniture in the allocated storage areas
• Ensure storage area is neat and SHE compliant
• Keep an inventory of furniture stored
• Manage the cleaning of furniture in storage
• Update the floor plans weekly / office Wednesday moves
• Monthly – submit plans to MOD for updating. Only when required.t

Management of meeting rooms and AV equipment

• Daily check to ensure all AV equipment is operational and available in meeting rooms
• Ensure consumable aids are available e.g. board marker flip charts.
• Ensure board cleanliness and meeting room readiness
• Log all meeting room faults and ensure corrective action is taken immediately.
• Check intranet booking of facilities - liaise with user to promote training in using AV equipment
• Log all calls of non compliance regarding facility bays and meeting room with Helpdesk
• Escalate machine down time to manager
• Follow up with service provider on the repair and return of AV and facility bay equipment
• Complete all work orders with comments on corrective action taken.

Plan Preventive Maintenance

• Assist with PPM checks and audits.
• Conduct the required checks and inspection as laid out in the PPM document.
• Report on faults and non –compliance found during PPM audits
• Under take corrective repairs.

Reactive repair and maintenance

• Provide assistance or undertake remedial work to service calls from the help desk. IE Lamp changes – water leaks- plumbing blockage -carpentry works and other building related service calls. 

Management of Service Providers and Service Deliveries

• Measure and manage the quality and standards of service delivery from service providers.
• Define service level deliveries as well as mechanisms to measure compliance
• Define and implement from work standards to grade and audit service providers

Management of Service Delivery

• Manage the quality of subcontractor’s service delivery; conduct condition audits and walk abouts with service providers, ensure compliance to requirements.
• Identify non-conformance and ensure it is rectified.
• Daily liaising with Digital team on UTV content and display
• Daily inspection of canteen and ensuring meal delivery is on time

Procurements

• Order, Stationery: ensure that the customer requirements are interpreted correctly, request and obtain quotes with reasonable prices; ensure stationery is delivered timeously.
• Stock control and management of stores
• Ensure replenishment of beverage consumables. I.e. tea, milk etc.

Events co-ordination

• Manage client requests for special functions
• Create an operational plan – assign resources, co-ordinate functions
• Attend meetings – provide solutions for events
• Manage client ad-hoc requests
• ISO 9001; 14001 & 18001 – Quality, Environmental and Health & Safety Standards
• Adhere to the TFS’s Safety, Health, Environmental and Quality (SHEQ) Management System’s Policies & Procedures of as applicable to this position.
• SHE offsite Inspections
• Inductions and office tour

Ad Hoc

• Any reasonable action requested by management

Skills and Competencies    

• Problem solving and analytical skills
• Good people skills
• Excellent customer relation skills
• Ability to use tools.
• High degree of computer literacy on MS packages (MS Word, Excel, PowerPoint)
• Team and project focused
• Strategic planning skills
• Report writing and problem solving skills
• Good oral and written skills which facilitate effective and persuasive communication
• Attention to detail
• Ability to co-ordinate and motivate creative solutions
• Ability to plan, organise and control work effort
• Ability to manage and understand commercial agreements and terminologies-implications
• Ability to manage people, processes and projects
• Ability to use own initiative and to operate with no management support when required

Qualifications    

• Matric
• Have a good knowledge of machine tools, general maintenance and be multi-skilled
• 2-5 Years’ experience in the maintenance field

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Duties & Responsibilities    

• Responsibility and management of your site,
• Attend to any client request and do so pro-actively and with urgency,
• Best allocate the resources of the contract to achieve maximum cleaning output. Where the SLA stipulates resource requirements, these must be adhered to,
• Output based contracts must be managed efficiently,
• Together with HR pro-actively manage a pool of trained relief staff members to prevent any service delivery disruptions,
• Ensure work schedules/job cards are in place,
• Ensure consistently high service standards are maintained for all services in scope with regular inspections,
• Unit closures to receive proper service until the last trading day and all processes relating to staff, equipment, billing and costs are attended to within the month of closing,
• Contract retention through maintaining excellent service standards, identifying and mitigating the risk of cancellation and building strong client relationships with key client contacts,
• Ensure that staff are correctly and smartly dressed displaying a name badge,
• Ensure that cleaning methodology are strictly adhered to in line with company policies, quality programmes and legislation,
• Ensure that training is scheduled for all staff in your portfolio to equip and empower them to perform their duties. This includes regular on the job training sessions performed by you,
• The upkeep of unit files kept at unit level and notice boards where applicable as set out in TCS Policy and Procedure file,
• Conduct interviews, capture psychometric assessments and collate engagement packs,
• Enrolment of new staff,
• Daily updates on WhatsApp Group and various communication channels regarding staffing totals and or absenteeism,
• Assist with induction of all new recruits,
• Maintain staff uniforms,
• Ensure all online training takes place and schedule time slots for all participants,
• Ensure that staff receive their payslips,
• Keep monthly consumables file updated and provide it to unit manager at the end of the month for processing and billing,
• The upkeep of unit files kept at unit level and notice boards where applicable as set out in TCS Policy and Procedure file.

Communication:

• Regular client meetings with clients signing off unit visit checklist,
• Ensure monthly completion of client specific records in sites where this is required. This may include hygiene consumption reports, cleaning inspection and walk about reports, reports on training performed, reports on client maintenance matters that were reported by cleaning management and/or completion of client monthly surveys.

Labour Management:

• Work with HR to allocate staff to sites according to policies and procedure,
• Complete time sheets and submit to the administration department as per the deadlines,
• Must manage daily human resources and industrial relations issues and abide by the company disciplinary code and ensure that this is consistently applied,
• The Housekeeper is required to participate in CCMA cases and union meetings if required,
• To hold performance appraisals with all cleaning staff reporting to you, identify areas for development and training needs,
• Ensure that all staff have signed and are abiding by the Tsebo House rules.

Health and Safety:

• Ensure that all OHS act (Occupational Health and Safety) requirements are adhered to for site specific requirements in line with company policies, quality programmes and legislation.

Unit Finances:

• Actively manage unit leave liability and leave plans according to company policies and targets,
• Continually identify potential of additional business within existing contracts and once off cleaning opportunities, 
• Ensure all rechargeable and overtime work is authorized and billed to client timeously and within the month,
• Ensure debtors collection is in line with contractual agreements,
• Capital expenditure and equipment repairs should be approved by line manager prior to any orders being placed,
• Chemical and consumables are ordered in line with a monthly pre-determined budget.

General:

• To implement and manage initiatives and objectives as set out from time to time by our clients and/or Tsebo Management and to support functions such as Quality (Star Grading), Procurement, Training or HR,
• Ensure that our TCS brand is protected and represent,
• Ensure that statutory/legal requirements are strictly adhered to,
• Keep abreast of changes in all company policies and procedures.

Skills and Competencies    

• Strong on client relationships and strong communication skills,
• Strong leadership skills,
• Computer Skills – MS Office,
• Data Capturing (Accuracy – Meticulous to detail),
• Stock management,
• Sense of urgency,
• Problem solving experience,
• Be flexible and adaptable,
• Able to work independently and under pressure,
• Able to work long hours, after hours and some weekends.

Qualifications    

• Minimum Matric or relevant experience,
• Relevant tertiary qualification advantageous,
• Relevant operations and people management experience,
• Minimum of 5 years’ experience in a similar environment on middle management level,
• 5 years Executive Housekeeper experience within the 4/5 star hotel industry,
• Experience in managing or overseeing large compliments of people,
• Understand cleaning principles and knowledge of company policies and procedures,
• Good understanding of scheduling of staffing and assign cleaning tasks productively to each position to achieve an output standard according to site specific SLA’s,
• Strong people skills and knowledge or Industrial relations.