Building Service Administator - Johannesburg at Tsebo Solution

Tsebo Facilities Solution is looking for Building Service Administrator: 

To manage contractor service delivery within the compliance of SHEQ framework standards; ensure contractor compliance to SLA’s and audit requirements.

To manage and perform facility management functions

To ensure that meeting room equipment is in working condition at all times and to provide assistance to staff when using the equipment

Execute all SHE co-ordinator functions on the site

Assist with co-ordinating events as required

• As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.

Duties & Responsibilities    
Churn/Moves Management

• Manage the weekly moves
• Ensure furniture and chairs are supplied
• Ensure power, data and telephone connections are operational
• Plan the move of people with IT involvement
• Supply cupboards and credenzas if required
• Store furniture in the allocated storage areas
• Ensure storage area is neat and SHE compliant
• Keep an inventory of furniture stored
• Manage the cleaning of furniture in storage
• Update the floor plans weekly / office Wednesday moves
• Monthly – submit plans to MOD for updating. Only when required.t

Management of meeting rooms and AV equipment

• Daily check to ensure all AV equipment is operational and available in meeting rooms
• Ensure consumable aids are available e.g. board marker flip charts.
• Ensure board cleanliness and meeting room readiness
• Log all meeting room faults and ensure corrective action is taken immediately.
• Check intranet booking of facilities - liaise with user to promote training in using AV equipment
• Log all calls of non compliance regarding facility bays and meeting room with Helpdesk
• Escalate machine down time to manager
• Follow up with service provider on the repair and return of AV and facility bay equipment
• Complete all work orders with comments on corrective action taken.

Plan Preventive Maintenance

• Assist with PPM checks and audits.
• Conduct the required checks and inspection as laid out in the PPM document.
• Report on faults and non –compliance found during PPM audits
• Under take corrective repairs.

Reactive repair and maintenance

• Provide assistance or undertake remedial work to service calls from the help desk. IE Lamp changes – water leaks- plumbing blockage -carpentry works and other building related service calls. 

Management of Service Providers and Service Deliveries

• Measure and manage the quality and standards of service delivery from service providers.
• Define service level deliveries as well as mechanisms to measure compliance
• Define and implement from work standards to grade and audit service providers

Management of Service Delivery

• Manage the quality of subcontractor’s service delivery; conduct condition audits and walk abouts with service providers, ensure compliance to requirements.
• Identify non-conformance and ensure it is rectified.
• Daily liaising with Digital team on UTV content and display
• Daily inspection of canteen and ensuring meal delivery is on time

Procurements

• Order, Stationery: ensure that the customer requirements are interpreted correctly, request and obtain quotes with reasonable prices; ensure stationery is delivered timeously.
• Stock control and management of stores
• Ensure replenishment of beverage consumables. I.e. tea, milk etc.

Events co-ordination

• Manage client requests for special functions
• Create an operational plan – assign resources, co-ordinate functions
• Attend meetings – provide solutions for events
• Manage client ad-hoc requests
• ISO 9001; 14001 & 18001 – Quality, Environmental and Health & Safety Standards
• Adhere to the TFS’s Safety, Health, Environmental and Quality (SHEQ) Management System’s Policies & Procedures of as applicable to this position.
• SHE offsite Inspections
• Inductions and office tour

Ad Hoc

• Any reasonable action requested by management

Skills and Competencies    

• Problem solving and analytical skills
• Good people skills
• Excellent customer relation skills
• Ability to use tools.
• High degree of computer literacy on MS packages (MS Word, Excel, PowerPoint)
• Team and project focused
• Strategic planning skills
• Report writing and problem solving skills
• Good oral and written skills which facilitate effective and persuasive communication
• Attention to detail
• Ability to co-ordinate and motivate creative solutions
• Ability to plan, organise and control work effort
• Ability to manage and understand commercial agreements and terminologies-implications
• Ability to manage people, processes and projects
• Ability to use own initiative and to operate with no management support when required

Qualifications    

• Matric
• Have a good knowledge of machine tools, general maintenance and be multi-skilled
• 2-5 Years’ experience in the maintenance field