Jobs at Huntswood

Job Responsibilities

• Meeting and greeting clients, visitors, staff, associates, and candidates.
• Answering switchboard and routing calls to correct person/Department
• General reception duties including:
• Photo ID passes
• Maintaining Visitor Pass Log
• Booking meeting rooms
• Booking couriers, taxis, flowers
• Keeping Reception area tidy
• Managing deliveries of post, parcels, milk, fruit
• Manage parking in line with company Car Park Policy
• Ordering and monitoring stationery supplies
• Organising and planning catering for client/internal lunches
• Prioritising and dealing with day-to-day administrative duties
• Assisting with clerical duties as and when required

Job Requirements:

• National senior certificate -Grade 12
• 1 Year experience in the same/similar role

Skills Required:

• Good interpersonal skills
• Proficient in MS Office
• Experience within an admin function, to include general office duties
• Effective written and verbal communication skills
• Excellent multi-tasking ability

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Job Responsibilities

• Manage a diverse portfolio of junior to senior level vacancies – from sourcing, advertising, headhunting, screening, assessing and placement
• Adopt a hands-on role in the end-to-end recruitment cycle. With Hiring Managers, you will be helping to drive the definition of role requirements, identifying the most appropriate recruitment channels, screening / interviewing / assessing candidates, and monitoring pipelines through to salary negotiation and candidate acceptance.
• Implement creative recruitment strategies to meet hiring demands across the business - using various recruitment methods as appropriate - job boards, LinkedIn, networking, social media channels, referrals, etc.
• Work closely with the hiring managers to assess internal talent, to review and assist with future talent moves, and to facilitate the pre-boarding of candidates
• Build strategic relationships with the leadership team, bringing updates, insight and market intelligence – communicate challenges / opportunities / ideas.
• Build strong, external, strategic relationships in order to promote Huntswood as an Employer of Choice – develop and maintain fruitful working relationships with our preferred external partners / vendors
• Maintain candidate and requisition data accurately on the ATS.  Be responsible for accurate and timely reporting.
• Assist with other ad hoc duties / projects on occasion

Job Requirements:

• Minimum of matric qualification
• Relevant HR tertiary qualification preferred.
• Minimum 5 years’ support function recruitment experience – will consider either agency experience or previous in-house experience

Skills Required:

• Experience partnering with managers, interviewers and team members throughout the recruitment process
• Preference shown for those candidates who have recruited for / in a similar industry in the past, and who have handled volume recruitment in a fast paced environment
• Must have competency-based interviewing experience
• Must be well organised and place great emphasis on quality but also quick delivery, with a sense of urgency
• Must display a passion for recruitment with an innovative, creative, collaborative attitude

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Job Responsibilities:

• Tailor and deliver a wide range of impactful communication services, including strategic planning and stakeholder engagement which are aligned and are consistent with Huntswood’s brand.
• Drive awareness and penetration rates of the communication platforms currently used, building opportunities for future development of the communications strategy to support colleagues day in day out utilising key messages which help to deliver their roles seamlessly.
• Responsible for crafting statements and key messages required at short notice and aligned to internal incident response team requirements.
• Manage a small team of communication and content leads, to deliver an outstanding service to our UK and SA Operational teams.

Job Requirements:

• National Senior Certificate-Grade 12
• Tertiary qualification in Marketing or similar field
• Minimum 2 year experience within a BPO change role
• Minimum 1 year experience within a management role
• Extensive experience of communicating across multiple channels and geographies.

Skills Required:

• Exceptional writing and editing skills, ability to write persuasively and across various styles adapting to the audience with transparency.
• Strong Communication skills, comfortable to present and convey clear messages at a senior level and across all operational and support teams.
• Strong planning and organisational skills, understanding the target audience to build and deliver engaging materials within set and sometimes stretching timescales.
• Ability to think about the bigger picture, utilising colleague insight from your voice surveys to support short term improvements and build long-term strategic goals.
• Approachable and adaptable to a fast-paced environment, building key stakeholder engagement channels which support future communication success. 

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Job Responsibilities:

• We book repairs.
• Add new appliances to the plan.
• Cancel a plan if cm no longer has the appliance/if it's Dual Cover.
• Renew lapsed plans within 30 days If fixed term only, requote if system not allowing renewal after 30 days of renewal due date.
• Deescalate complaints and if there is detriment caused towards customer(financial/ material inconvenience/ Material Distress) we can then log a complaint. If there's one open and customer has not been contacted in 5 days or more, we can provide them with the complaints external contact number.
• Provide great cm experience as the first line of contact in the whole company.

Job Requirements:

• Grade 12 or a relevant equivalent qualification
• Min 12 months International Outbound/ Inbound sales & Service, Retentions, Upselling experience

Skills Required:

• Excellent verbal communication
• Soft Skills
• Sales Ability (comfortable with handling objections, building rapport, needs analysis)
• Customer centricity
• Attention to detail, so the conversation is correctly captured and actioned.
• Ability to multitask.

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Job Responsibilities:

• Register customer information.
• Explain to customers the offer and the product benefits.
• Conduct needs analysis, understanding the client’s requirements so you able to offer the customer the best product for them.
• Build good rapport with your customer so you are able to better engage them.
• Act as a brand ambassador of our client

Job Required Requirements:

• Grade 12 or a relevant equivalent qualification
• Min 12 months outbound/ Inbound sales experience (local / international)
• Customer service experience

Skills Required:

• Excellent verbal communication
• Soft Skills
• Sales Ability (comfortable with handling objections, building rapport, needs analysis)
• Customer centricity
• Attention to detail, so the conversation is correctly captured and actioned.
• Ability to multitask.

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Job Responsibilities:

• Lead, manage and inspire the planning team to deliver deep and insightful business information, analytics, forecasting and resource planning.
• Business Forecasting: Develop and implement workload, capacity and financial forecast models that allow for future planning in line with business requirements.
• Workforce Planning: Using forecasts provided, analyze the current workforce, and schedule sufficient resource at the relevant times of the day to ensure Clients' NET FTE requirements are met consistently.
• Real Time Analysis: Ensure that work schedules, performance KPI's and NET FTE Requirements are met by real time and intraday management of resources.

Job Requirements:

• 3-5years’ experience in the Same /Similar role
• National senior certificate -Grade 12
• Relevant tertiary qualification advantageous 

Skills Required:

• Leadership
• Adaptability
• Communication
• Team Player
• Advanced reporting skills ( Excel)