Jobs at Accor Hotel

Job Description

• Sales and Marketing Manager
• Through your passion and motivation, you sell memorable experience to guests who stay in your property. You are professional and knowledgeable about your property, and you build strong relationships and create bond with your guests.

What’s in it for you:

• In 3-4 bullet points, showcase the benefits and perks of working at the property
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Solicit group, transient and/or banquet business, and reach consistent achievement of sales objectives
• Establish parameters, quotes and negotiate prices and seal contracts
• Participate in tradeshows, conventions and promotional events
• Maintain accounts, contact, activity and business details

Guest Centric

• Conduct daily briefing with department on current key activities •
• Direct and manage all group, transient, and catering/banquet sales activities to maximize revenue for the hotel 
• Survey, review and analyze competition, market trends, customer needs and comments in order to be proactive and adapt with business intelligence
•  Determine the effectiveness of existing programs and develop new strategies 
• Manage/direct all advertising, public relations and promotional activities in conjunction with corporate marketing and public relations department. 
• Actively participates in sales presentations, property tours and customer meetings
•  Evaluate changes in guest needs, the guest mix and competitive set, to recommend appropriate product/service and operational changes as necessary

Qualifications

Your experience and skills include:

• Relevant sales experience is an hotels
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Highly responsible & reliable
• Excellent communication skills, both written and verbal required
• Strong interpersonal and problem solving abilities

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Job Description

Specific duties, responsibilities & Key performance areas

• To sell and plan events, including taking initial inquiries, preparing proposals, sending contracts, negotiating pricing, preparing event orders planning, and executing events to the highest level and in line with Pullman standards.
• To work with corporate accounts for much of the time, but to sell and plan social events on occasion.
• To be present at the event, to provide a smooth link for the client to the operations team, and to support in the seamless running of the event for the client.
• To build up a portfolio of regular clients and to encourage repeat business.
• To develop new events business and to take proactive action to do so.
• To conduct site visits and entertain guests.
• To accurately forecast for all events that you manage, and to keep all bookings up to date and to follow Pullman Standards.
• Performs other duties as required or assigned including working in a different department or restaurant, than usually assigned

Qualifications

• Grade 12
• Diploma in Hospitality Management / Diploma in Food & Beverage Management will be an advantage