Job Vacancies at Tsebo Solution

Duties & Responsibilities    

• Ensures the effective management of all divisional direct IT staff to maintain service levels as per company standards.
• Manages with the support and approval of Group IT, the hiring, staffing and maintaining of a diverse and effective workforce.
• Develop and manage key result areas with direct divisional IT reports.
• Facilitates team meetings effectively.
• Effectively communicates relevant IT-related information to divisional and Group stakeholders.
• Manage, monitor, and review the relationships with divisional direct IT service providers and ensure that high levels of service are received and maintained.
• Manage and review current divisional IT outsourcing agreements and identify and negotiate new solutions in an expanding outsourcing environment with the support of Group IT.
• Work closely with the other departments to ensure that they comply with the IT policies, procedures, and standards.
• Represent divisional IT at the Group IT Change Authority Board and ensure divisional IT changes follow the appropriate process
• Identify and ensure appropriate Business Systems, Mobile Business Applications, systems interfaces and reports within the organisation are developed and implemented
• Critically review, analyse and define information requirements
• Document as-is and to-be end to end business process flows
• Oversee systems development carried out by service providers
• Ensures all IT requests and incidents are logged via the Tsebo IT Call Centre
• Ensure effective implementation of all systems development changes
• Ensure that all system requirements are identified and met before installation
• Be the divisional custodian of key master data across various divisional Operational, Procurement and Financial Applications to ensuring interface and process consistency
• Support Group IT in ensuring the accurate and timeous submission of the divisional IT report.
• Contribute to providing reports/motivations for all IT requirements.

Skills and Competencies    

• Understand IT landscape and challenges in working with businesses inside and outside South Africa
• Awareness of IT standards, governance frameworks and legislation, and understanding how these are relevant to the Business, to ensure compliance
• Full lifecycle design as per Group IT standards and development covering solution design, application design, development, testing and maintenance, network software, operating systems, multi-tier environments, desktop and workgroup software, middleware, server technology, fault tolerant environments, development
• Providing Insights and Analytical skills
• Developing strategies to persue goals through making decisions
• Embracing change and working with complexity
• Delivering against deadlines
• Business acumen and Systems thinking
• Negotiating, Budgeting, financial forecasting, management and controlling
• Software knowledge and understanding
• Process design and documentation
• Data, Information Security and Cyber Security
• IT Governance & Compliance – COBIT and ITIL
• Software Development Lifecycle (SDLC)
• Working knowledge of various system integration formats
• IT/Technology Infrastructure Design and Planning
• Project Management – SAFE/DAD/Prince2/PMBoK

Qualifications    

• Degree or Diploma in Information Technology/Computer Science
• IT management experience.
• ITIL Accreditation
• 7+ years professional IT management experience and proven working experience as a Technology manager
• Systems Analyst Experience
• Leadership/Management Development Programme, ITIL, MCITP certification an advantage

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Duties & Responsibilities    

• Ensures the effective management of all divisional direct IT staff to maintain service levels as per company standards.
• Manages with the support and approval of Group IT, the hiring, staffing and maintaining of a diverse and effective workforce.
• Develop and manage key result areas with direct divisional IT reports.
• Facilitates team meetings effectively.
• Effectively communicates relevant IT-related information to divisional and Group stakeholders.
• Manage, monitor, and review the relationships with divisional direct IT service providers and ensure that high levels of service are received and maintained.
• Manage and review current divisional IT outsourcing agreements and identify and negotiate new solutions in an expanding outsourcing environment with the support of Group IT.
• Work closely with the other departments to ensure that they comply with the IT policies, procedures, and standards.
• Represent divisional IT at the Group IT Change Authority Board and ensure divisional IT changes follow the appropriate process
• Identify and ensure appropriate Business Systems, Mobile Business Applications, systems interfaces and reports within the organisation are developed and implemented
• Critically review, analyse and define information requirements
• Document as-is and to-be end to end business process flows
• Oversee systems development carried out by service providers
• Ensures all IT requests and incidents are logged via the Tsebo IT Call Centre
• Ensure effective implementation of all systems development changes
• Ensure that all system requirements are identified and met before installation
• Be the divisional custodian of key master data across various divisional Operational, Procurement and Financial Applications to ensuring interface and process consistency
• Support Group IT in ensuring the accurate and timeous submission of the divisional IT report.
• Contribute to providing reports/motivations for all IT requirements.

Skills and Competencies    

• Understand IT landscape and challenges in working with businesses inside and outside South Africa
• Awareness of IT standards, governance frameworks and legislation, and understanding how these are relevant to the Business, to ensure compliance
• Full lifecycle design as per Group IT standards and development covering solution design, application design, development, testing and maintenance, network software, operating systems, multi-tier environments, desktop and workgroup software, middleware, server technology, fault tolerant environments, development
• Providing Insights and Analytical skills
• Developing strategies to persue goals through making decisions
• Embracing change and working with complexity
• Delivering against deadlines
• Business acumen and Systems thinking
• Negotiating, Budgeting, financial forecasting, management and controlling
• Software knowledge and understanding
• Process design and documentation
• Data, Information Security and Cyber Security
• IT Governance & Compliance – COBIT and ITIL
• Software Development Lifecycle (SDLC)
• Working knowledge of various system integration formats
• IT/Technology Infrastructure Design and Planning
• Project Management – SAFE/DAD/Prince2/PMBoK

Qualifications    

• Degree or Diploma in Information Technology/Computer Science
• IT management experience.
• ITIL Accreditation
• 7+ years professional IT management experience and proven working experience as a Technology manager
• Systems Analyst Experience
• Leadership/Management Development Programme, ITIL, MCITP certification an advantage