Job Vacancies at Mustek Limited

Purpose:

• The Operations: General Assistant will be responsible for general facilities, health, safety and environmental checks and audits.

Responsibilities:

• Ensure all persons are aware of the hazards attached to the work carried out and are fully conversant with the precautionary measures to be taken or observed to obviate such dangers.
• Co-ordinate at least two evacuation exercises per year to ensure that all staff become familiar with.
• Co-ordinate at least two evacuation exercises per year to ensure that all staff become familiar with these procedures.
• Enforce safety regulations and adherence to safety standards, including basic safety induction training.
• Identify safety training needs, organise and co-ordinate safety training courses and prepare training material where appropriate.
• Co-ordinate the monthly safety meeting: ensure meeting times are set agendas are sent out minutes are kept and sent out.
• Ensure that all support documentation in respect of the safety program is received on time and in the correct format from all concerned parties.
• Assist in appointment of safety representatives for all departments.
• Communicate changes in safety and environment legislation to management.
• Ensure that all work is performed by suitably trained and competent persons.
• Ensure that all statutory appointments have been completed and all statutory requirements are met.
• That, where required, health and safety committees are established, that meetings are accordingly held and that the minutes of such meetings are kept and properly filed.
• Identify unsafe acts, conditions, and hazards, investigate root causes and identify corrective and preventative actions and report to management.
• Ensure that the required risk assessments are carried out.
• Ensure that discipline is always enforced at the construction site.
• Conduct surveys and audits as required to identify and minimise the risk to company and employees.
• Develop, implement and maintain an effective program and ensure compliance to satisfy the requirements of local legislation e.g. the OHS, COID and Environmental Conservation Acts
• Compile incident forms, surveys, audits to establish root causes and together with Supervisors and Managers concerned, formulate a plan of action to correct non-compliant behaviour or conditions.
• Develop and maintain systems to ensure all employees comply with all relevant legal safety requirements.
• Assist with the formulation of emergency/contingency plans for: Natural disasters, Industrial action, Political unrest, Fire, Explosions, Bomb threats, Review and update Emergency Procedures as and when necessary.
   

Requirements
Qualification and Experience:

• Matric
• Basic PC literacy
• Drivers license will be an added advantage
• Administrative experience
   

Skills and Knowledge:

• Company processes and procedure
• Working knowledge of occupational health and safety as well as quality standards.
• Facilities and communications infrastructure of the company.
• Must be able to carry out responsibilities in accordance with Mustek’s values, policies and procedures and stipulated Health & Safety regulations
• Basic written and verbal communication skills
• H&S skills, e.g., first aid

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Purpose:

• To assist the Huawei Enterprise team in growing business and opportunities by e.g., designing solutions based on the clients’ requirements, assisting with the tender processes and providing support (internal and external) to Huawei Enterprise customers, etc.

Responsibilities:

• To assist the Huawei Enterprise Team in growing the run–rate business on the Huawei Enterprise Portfolio.
• Design solutions based on the clients’ requirements.
• Assist with the tender processes.
• Conduct demos and POC on Huawei products.
• Assisting with some credits.
• Deliver Proof of Concepts (POC) follow up on POC and get required documentation from clients so we can claim rebates.
• Monitor accurate and correct delivery of products sold (AM and logistics internal and Huawei).
• Ensuring quality of service by developing a thorough and detailed knowledge of pre-sales technical specifications around area of work.
• Ensure pipeline document up to date 24/7.
• Provide back order feedback.
• Respond timeously to Huawei Enterprise quotes.
• Maintenance/EOM discussions with partners.
• Attending necessary training to upskill and maintaining certifications annually.
• Assisting during customers and staff training when necessary.
• Assisting with growing Huawei Enterprise division.
• Promote incentives to partners.
• Internal and external training.
• Regional travel when and if required.
• Afterhours access and work when and if required.

Requirements

Qualifications and Experience

• Matric or Grade 12
• Tertiary commerce qualification would be advantageous
• Required to be pre-sales and sales certified within relevant Huawei product portfolio pertinent to position and more
• 2 years experience within distribution channel and equivalent vendor specific
   

Skills and Knowledge:

• Project Management
• Marketing principles
• Customer service
• Internal process and procedure/policy
• Problem solving/analytic skills
• Administration skills (e.g., Microsoft Office)
• Verbal and written communication skills
• People and customer management skills
• Conflict management skills
• Networking skills
• Communication skills
• Evaluative skills
• Customer relations skills
• Numerical skills 
• Information processing skills
• Relationship building skills
• Influencing/persuasion skills
• Negotiation skills
• Organisational skills
• Delegation skills
• Presentation/public speaking
• Attentiveness
• Deductive reasoning skills
• Comprehension skills
• Creative skills/idea generation skills

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Purpose:

• The administrator is primarily responsible for overseeing the daily admin in the distribution centre. 

Responsibilities:

• Collect all pods from different areas and ensure they are imaged and filed daily.
• Process and follow up daily on the cancellations that needs to be done.
• Generate monthly reports on delivery, collection and courier and update all stats reports.
• Oversee those internal stationary orders are received in time.
• Follow up with internal issues and resolve problems or queries.
• Respond to emails and calls effectively in a timeous manner.
• Ensure that overtime reports are up to date, accurate and submitted monthly on time.
• Ensure that internal/external claims are processed on time and documents are send to insurers as required. 
• Filing of all claims documents and keeping records for auditing purposes.
• Follow up with insurers on claims status regularly.
• Assist manager with general administrative duties as required.
• Assist customers with follow up queries, change of address, general feedback on any orders outgoing.
• Liaise with couriers where there are queries.
• Answer incoming calls timeously.

Requirements

Qualifications and Experience:

• Matric
• Minimum 1 years’ experience in administrative duties
   

Skills and Knowledge:

• Logistics and warehousing principles
• Internal reporting structures and procedures
• Company policy
• Good computer literacy in Microsoft applications especially Excel
• Good administrative skills
• Good written and verbal communication skills
• Ability to operate the necessary tools and equipment
• Ability to establish and maintain effective working relationships
• Good record keeping skills

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Purpose:

• To ensure that SLA's with clients are met and that small projects get implemented, prepare SLA reports for SLA meetings.

Responsibilities:

• Meet with customers on a regular basis to carry out service reviews against SLA expectations.
• Liaises regularly with internal service providers to review and improve performance against SLAs.
• Reviews and renegotiates SLAs to meet changed needs as appropriate (in conjunction with Financial Manager).
• Develops and takes overall ownership of a Continuous Service Improvement Programme (CSIP) for ICT service delivery in line with business cost justifications.
• Filing all agreement with the clients.
• Ensures compliance with procedures and standards.
• Creates and maintains a catalogue of available services and uses this as the basis for Service Level Agreements (SLAs).

Requirements
Qualification and Experience:

• Matric
• A+ and 2 years SLA experience
   

Skills and Knowledge:

• Good knowledge of general administrative and internal processes
• Customer service knowledge
• Good administration skills
• Good communication skills
• Basic computer literacy especially in Microsoft applications skills