Administrator: Logistics (Midrand) at Mustek Limited

Purpose:

• The administrator is primarily responsible for overseeing the daily admin in the distribution centre. 

Responsibilities:

• Collect all pods from different areas and ensure they are imaged and filed daily.
• Process and follow up daily on the cancellations that needs to be done.
• Generate monthly reports on delivery, collection and courier and update all stats reports.
• Oversee those internal stationary orders are received in time.
• Follow up with internal issues and resolve problems or queries.
• Respond to emails and calls effectively in a timeous manner.
• Ensure that overtime reports are up to date, accurate and submitted monthly on time.
• Ensure that internal/external claims are processed on time and documents are send to insurers as required. 
• Filing of all claims documents and keeping records for auditing purposes.
• Follow up with insurers on claims status regularly.
• Assist manager with general administrative duties as required.
• Assist customers with follow up queries, change of address, general feedback on any orders outgoing.
• Liaise with couriers where there are queries.
• Answer incoming calls timeously.

Requirements

Qualifications and Experience:

• Matric
• Minimum 1 years’ experience in administrative duties
   

Skills and Knowledge:

• Logistics and warehousing principles
• Internal reporting structures and procedures
• Company policy
• Good computer literacy in Microsoft applications especially Excel
• Good administrative skills
• Good written and verbal communication skills
• Ability to operate the necessary tools and equipment
• Ability to establish and maintain effective working relationships
• Good record keeping skills