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Motus Aftermarket Parts (MAP) trades in the replacement automotive parts industry, marketing and distributing quality automotive parts or components, DIY, DIFM (do-it-for-me) and leisure travel products. It distributes all leading OE (Original Equipment) brands as genuine replacement parts and offers the customer the option of guaranteed, quality brands. MAP...
Read more about this company
About the Job
Job Description
Purpose
- To create and deliver sales and process vehicle transactions accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedures, provide excellent customer service and maintain high levels of sales on an ongoing basis.
Position Overview
Process and Goverance
- Deliver on agreed performance targets according to set procedures and service level agreement.
- Execute work in line with governance and compliance processes.
- Identify and apply known solutions to operational challenges and escalate unresolved issues.
- Record and report on transactional activities to provide timely and accurate information for decision making in area of accountability.
- Adhere to current legal compliance, e.g. FICA regulation, POPI Act and Consumer Protection Act (CPA) and others.
- Adhere to sales activity management processes and standards.
- Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of vehicle sales.
- Deliver work activities in an ethical manner consistent with company values.
- Identify risks that will have an operational impact.
- Manage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate manner.
- Negotiate price, finalise sales and follow up with customers to ensure exceptional customer service.
- Process all leads of prospective customers and follow up on possible sales, following CRM processes and procedures.
- Prospect, develop and maintain business relationships with potential customers to generate and qualify new business.
- Structure and finalise sales according to OEM standards and sales processes in order to achieve performance targets.
Finance
- Execute work activities effectively and efficiently in order to maximise financial performance and profitability.
- Execute accurate and efficient debtor’s management
- Execute work activities effectively and efficiently in order to proactively achieve monthly sales targets.
- Identify financial risks and escalate immediately.
Client/Customer
- Deliver services that creates a culture which aims to exceed customers' expectations in all aspects of the business.
- Deliver work activities effectively to satisfy customers.
- Adherence to Customer Satisfaction Index (CSI) OEM/Importer standards.
- Ensure customers are introduced to finance and insurance products offered by the finance and insurance representative.
- Foster a culture of customer service excellence.
- Inform and educate customers on products and promotions to ensure retention of existing customers; increase sales revenue and increase the organisation's customer base.
- Offer products and services to existing or potential customers and assist them in selecting those best suited to their needs.
- Provide a customer experience that builds and enhances the brand.
People
- Attend training initiatives to improve work quality and enhance own skills.
- Own and live up to company values.
Qualifications and Experience
Minimum Experience
- 1-2 years experience in a similar environment
Minimum Qualification
- Matric and/or Higher Certificates (Vocational) Certificates with NQF Level 04
Skills and Personal Attributes
Minimum Requirements
- Industry legislative compliance/ knowledge.
- Valid driver's license
- Good communication skills
- Computer literat
go to method of application »
About the Job
- A 12-month Graduate Internship exist within the Motus Aftermarket Parts environment with specific exposure to the workplace. This opportunity provides immersive, hands-on experience, and is aimed to provide graduates with relevant on-the-job exposure to both the operational and process development side of the business.
- Graduates will work closely with various Senior Teams and will develop an in-depth understanding and knowledge of the chosen discipline as the company gives them access to explore and understand various aspects of the business.
- Graduates will have access to an active support network of line managers, professional mentors, on-the-job coaches, and HR on the start of this exciting journey to drive their own career.
The opportunity is available in the following Department:
- Finance
- Supply Chain/ Logistics/ Business Administration
- HR
Key Skills:
- Effective technical skills
- The ability to work under pressure
- Problem-solving skills
- Creativity
- Interpersonal skills
- Verbal and written communication skills
- Commercial awareness
- Teamworking
Requirements
- Successful candidates must have a valid qualification in their area of Study: Bachelor’s Degree
- 18 - 35 years of age
- Must be Innovative & Self driven
- Excellent interpersonal & communication Skills
- Computer literate and MS office proficient
- Good presentation skills.
- Be a South African Citizen
- Be able to speak, read and write in English
- Understanding and working experience in data integration and transformation
- Individual needs to be pro-active, hardworking, detail and solutions orientated, with good communication skills.
- Clear criminal record.
go to method of application »
About the Job
- Motus Aftermarket Parts is searching for unemployed youth who are passionate about the automotive industry to apply for our 12-month learnership programme. This is a great opportunity to gain both theoretical and practical experience in our operations department.
- Learners will be placed at our branches in North West. After successfully completing this Learnership, the learner will hold a National Certificate in Wholesale & Retail Operations.
Requirements
- Matric/Grade 12
- Currently unemployed
- No previous work experience
- 18-35 years of age
- Clear criminal record-Essential
- Certified copy of ID
- Must be based in Vryburg, Rustenburg, Schweizer-Reneke
Remuneration: Successful candidates will receive a Stipend each month.
For your application to be considered, when applying please attach:
- Updated CV
- Clear certified copy of your ID - Not longer than 3 months
- Clear certified copy of your Matric certificate - Not longer than 3 months
go to method of application »
About the Job
- Motus Aftermarket Parts is searching for unemployed youth who are passionate about the automotive industry to apply for our 12-month learnership programme. This is a great opportunity to gain both theoretical and practical experience in our operations department. Learners will be placed at our branches in Bloemfontein. After successfully completing this Learnership, the learner will hold a National Certificate in Wholesale & Retail Operations.
Requirements
- Matric/Grade 12
- Currently unemployed
- No previous work experience
- 18-35 years of age
- Clear criminal record-Essential
- Certified copy of ID
- Must be based in Bloemfontein
Remuneration: Successful candidates will receive a Stipend each month.
go to method of application »
About the Job
- Motus Aftermarket Parts is searching for unemployed youth who are passionate about the automotive industry to apply for our 12-month learnership proramme. This is a great opportunity to gain both theoretical and practical experience in our operations department. Learners will be placed at our branches in Durban. After successfully completing this Learnership, the learner will hold a National Certificate in Wholesale & Retail Operations.
Requirements
- Matric/Grade 12
- Currently unemployed
- No previous work experience
- 18-35 years of age
- Clear criminal record-Essential
- Certified copy of ID
- Must be based in KZN (Durban)
Remuneration: Successful candidates will receive a Stipend each month.
go to method of application »
About the Job
Job Description
Main Purpose:
- Reporting to the Dealer Principal, the successful candidate will manage the service department. Drive the productivity, efficiency, and the customer service index. Managing cost and increase the profitability of the service department by ensuring workshop operating procedures and practices are adhered to. Maintain and improve Environmental, Health and Safety standards.
Position Overview
Specific Role Responsibilities
Key performance areas:
- Exceed all targets and labour sale objectives through efficient workshop operations.
- Ensure efficient equipment control, assets control and fluent administration processes.
- Ensure the highest level of customer satisfaction and retention.
- Lead and manage the service team.
- Create and Leverage Collaborative Partnerships.
- Ensure compliance with the Original Equipment Manufacturer and Lindsay Saker policies as well as industry guidelines.
- Achieve industry leading standards of customer care, process efficiency and cost control.
Qualifications and Experience
Minimum Qualifications:
- Motus Isuzu Stellantis Vereeniging Service Manager Certification required.
- Higher Certificate and / or Advanced National (Vocational) Certificate with NQF 4 Level
- Recognised Motor Trade plus N6 or Technical Diploma. Recognised Management Diploma of Certificate.
- Industry related qualification (or working towards).
- Min 10 years’ experience in automotive industry as Service Manager.
- Proven track record in managing people and working on Motus Stellantis Vereeniging software systems.
- Computer skills, preferably MS work processing, Kerridge and preferable Motus Vereeniging Stellantis operating systems.
- Financial-reporting and forecasting skills.
Skills and Personal Attributes
- Initiative / Perseverance.
- Adaptability / Decisiveness.
- Interpersonal skills.
- Valuing servicing and Diversity.
- Conflict resolution.
- Customer Focus and Relationships.
- Communication Impact and Influencing.
- Brand Alignment.
- Positive thinking.
- Motor industry and Workshop management knowledge.
- People management.
- Business, Sales and Service Process knowledge.
- Professional & Technical Expertise in Vehicle Service & Repair Management.
go to method of application »
About the Job
Job Description
- To, grow, manage and retrain new and current customers in order to meet required sales volumes that contribute to overall company growth and superior customer service.
- Equity statement: We are committed to employment equity when recruiting internally and externally. We are an equal opportunity employer and preference will be given to equity candidates.It is also the company’s policy to promote from within wherever possible. Therefore, please be aware that internal candidates will be considered first before reviewing external applicants, provided that this supports achievement of our employment equity goals.
Position Overview
Specific Role Responsibilities
- To ensure that the Brand and Dealership is actively marketed and promoted in the allocated, approved targeted market.
- To penetrate the vehicle market in a well-organized, trained and professional manner.
- To identify new and maintain current customers, to maximize Sale.
- To ensure benchmark customer satisfaction and standards of the Dealer and Manufacturer are are maintained.
- Achieve and exceed targeted sales units and first gross profit.
Qualifications and Experience
- Matric Grade 12 essential.
- Tertiary qualification (Desirable).
- Valid Driver’s license.
- VWSA – Preferably VW Sales certification will be an advantage.
- Premium brand Vehicle Sales - > 1.5 years.
- Proven track record of an average CSI rating above national.
Skills and Personal Attributes
- Networking skills (Essential),
- Negotiation skills (Essential,)
- Planning and organizing (Essential),
- Computer Literacy (Essential),
- Communication skills (written and verbal) (Essential).
- Selling skills (Essential).
- Work more than 9 hrs per day, to be able to exceed targets.
- Ability to cope with rejection.
- Confidence (Essential).
- Self-motivation and ambition (Essential).
- People Orientated (Essential).
- Cultural Diversity (Essential).
- Sound ability to manager conflict (Essential).
- Entrepreneurial thinking.
go to method of application »
About the Job
Job Description
Purpose
- To create and deliver sales and process vehicle transactions accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedures, provide excellent customer service and maintain high levels of sales on an ongoing basis.
Position Overview
Process and Governance
- Deliver on agreed performance targets according to set procedures and service level agreement.
- Execute work in line with governance and compliance processes.
- Identify and apply known solutions to operational challenges and escalate unresolved issues.
- Record and report on transactional activities to provide timely and accurate information for decision making in area of accountability.
- Adhere to current legal compliance, e.g. FICA regulation, POPI Act and Consumer Protection Act (CPA) and others.
- Adhere to sales activity management processes and standards.
- Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of vehicle sales.
- Deliver work activities in an ethical manner consistent with company values.
- Identify risks that will have an operational impact.
- Manage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate manner.
- Negotiate price, finalise sales and follow up with customers to ensure exceptional customer service.
- Process all leads of prospective customers and follow up on possible sales, following CRM processes and procedures.
- Prospect, develop and maintain business relationships with potential customers to generate and qualify new business.
- Structure and finalise sales according to OEM standards and sales processes in order to achieve performance targets.
Finance
- Execute work activities effectively and efficiently in order to maximise financial performance and profitability.
- Execute accurate and efficient debtor’s management
- Execute work activities effectively and efficiently in order to proactively achieve monthly sales targets.
- Identify financial risks and escalate immediately.
Client/Customer
- Deliver services that creates a culture which aims to exceed customers' expectations in all aspects of the business.
- Deliver work activities effectively to satisfy customers.
- Adherence to Customer Satisfaction Index (CSI) OEM/Importer standards.
- Ensure customers are introduced to finance and insurance products offered by the finance and insurance representative.
- Foster a culture of customer service excellence.
- Inform and educate customers on products and promotions to ensure retention of existing customers; increase sales revenue and increase the organisation's customer base.
- Offer products and services to existing or potential customers and assist them in selecting those best suited to their needs.
- Provide a customer experience that builds and enhances the brand.
People
- Attend training initiatives to improve work quality and enhance own skills.
- Own and live up to company values.
Qualifications and Experience
Minimum Experience
- 1-2 years experience in a similar environment
Minimum Qualification
- Matric and/or Higher Certificates (Vocational) Certificates with NQF Level 04
Skills and Personal Attributes
Minimum Requirements
- Industry legislative compliance/ knowledge.
- Valid driver's license
- Good communication skills
- Computer literat
go to method of application »
About the Job
Job Description
- To, grow, manage and retrain new and current customers in order to meet required sales volumes that contribute to overall company growth and superior customer service.
- Equity statement: We are committed to employment equity when recruiting internally and externally. We are an equal opportunity employer and preference will be given to equity candidates.It is also the company’s policy to promote from within wherever possible. Therefore, please be aware that internal candidates will be considered first before reviewing external applicants, provided that this supports achievement of our employment equity goals.
Position Overview
- “Covid-19 vaccination is an important part of Motus Retail and Rental’s commitment to stopping the spread of COVID-19 not only in our workplaces, but the country as a whole. This is because vaccines offer protection to employees by reducing their risk of infection, or the severity of their symptoms; and at a population level, referred to as population-immunity. Given that vaccination is a priority in the fight against COVID-19, we encourage vaccinated candidates to apply for the vacant position.
Specific Role Responsibilities
- To ensure that the Brand and Dealership is actively marketed and promoted in the allocated, approved targeted market.
- To penetrate the vehicle market in a well-organized, trained and professional manner.
- To identify new and maintain current customers, to maximize Sale.
- To ensure benchmark customer satisfaction and standards of the Dealer and Manufacturer are are maintained.
- Achieve and exceed targeted sales units and first gross profit.
Qualifications and Experience
- Matric Grade 12 essential.
- Tertiary qualification (Desirable).
- Valid Driver’s license.
- VWSA – Preferably VW Sales certification will be an advantage.
- Premium brand Vehicle Sales - > 1.5 years.
- Proven track record of an average CSI rating above national.
Skills and Personal Attributes
- Networking skills (Essential),
- Negotiation skills (Essential,)
- Planning and organizing (Essential),
- Computer Literacy (Essential),
- Communication skills (written and verbal) (Essential).
- Selling skills (Essential).
- Work more than 9 hrs per day, to be able to exceed targets.
- Ability to cope with rejection.
- Confidence (Essential).
- Self-motivation and ambition (Essential).
- People Orientated (Essential).
- Cultural Diversity (Essential).
- Sound ability to manager conflict (Essential).
- Entrepreneurial thinking.
go to method of application »
About the Job
Job Description
Purpose
- To create and deliver sales and process vehicle transactions accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedures, provide excellent customer service and maintain high levels of sales on an ongoing basis.
Position Overview
Process and Governance
- Deliver on agreed performance targets according to set procedures and service level agreement.
- Execute work in line with governance and compliance processes.
- Identify and apply known solutions to operational challenges and escalate unresolved issues.
- Record and report on transactional activities to provide timely and accurate information for decision making in area of accountability.
- Adhere to current legal compliance, e.g. FICA regulation, POPI Act and Consumer Protection Act (CPA) and others.
- Adhere to sales activity management processes and standards.
- Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of vehicle sales.
- Deliver work activities in an ethical manner consistent with company values.
- Identify risks that will have an operational impact.
- Manage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate manner.
- Negotiate price, finalise sales and follow up with customers to ensure exceptional customer service.
- Process all leads of prospective customers and follow up on possible sales, following CRM processes and procedures.
- Prospect, develop and maintain business relationships with potential customers to generate and qualify new business.
- Structure and finalise sales according to OEM standards and sales processes in order to achieve performance targets.
Finance
- Execute work activities effectively and efficiently in order to maximise financial performance and profitability.
- Execute accurate and efficient debtor’s management
- Execute work activities effectively and efficiently in order to proactively achieve monthly sales targets.
- Identify financial risks and escalate immediately.
Client/Customer
- Deliver services that creates a culture which aims to exceed customers' expectations in all aspects of the business.
- Deliver work activities effectively to satisfy customers.
- Adherence to Customer Satisfaction Index (CSI) OEM/Importer standards.
- Ensure customers are introduced to finance and insurance products offered by the finance and insurance representative.
- Foster a culture of customer service excellence.
- Inform and educate customers on products and promotions to ensure retention of existing customers; increase sales revenue and increase the organisation's customer base.
- Offer products and services to existing or potential customers and assist them in selecting those best suited to their needs.
- Provide a customer experience that builds and enhances the brand.
People
- Attend training initiatives to improve work quality and enhance own skills.
- Own and live up to company values.
Qualifications and Experience
Minimum Experience
- 1-2 years experience in a similar environment
Minimum Qualification
- Matric and/or Higher Certificates (Vocational) Certificates with NQF Level 04
Skills and Personal Attributes
Minimum Requirements
- Industry legislative compliance/ knowledge.
- Valid driver's license
- Good communication skills
- Computer literat
Method of Application
Use the link(s) below to apply on company website.
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