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The Industrial Development Corporation of South Africa Limited (IDC) was established in 1940 by an Act of Parliament (Industrial Development Corporation Act, No. 22 of 1940). The IDC was mandated to develop domestic industrial capacity, specifically in manufactured goods, to mitigate the disruption of trade between Europe and South Africa during the Secon...
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Qualification and Experience
Qualifications
- B Com Honours
- Certified Internal Auditor will be added advantage
- Membership of relevant professional body
Experience
- Minimum work experience: + 5 years Internal Audit experience
- Knowledge of risk assessment techniques
Roles and Responsibilities
- To conduct allocated audits from planning, execution and reporting in line with best practices, IIA methodologies and standards and within agreed timeliness.
- To conduct adhoc review of audit files and audit reports of junior auditors and peers in line with the quality assurance requirements.
- To discuss audit findings with management as well as assess the management comments thereof.
- To follow up on progress made by management in addressing previously raised audit findings.
- Manage allocated assignments within agreed timelines.
- Provide inputs to IDC’s systems and procedures before approval by the Systems and Procedures Committee.
- Mentor and work with TOPP trainee students on audits and ensure IDC and SAICA professional standards are maintained.
- Positive contribution toward formulation of the unit strategy and the Internal Audit three yearly rolling plan.
- To contribute to the improvement of current audit activities and processes.
- Initiate and manage implementation of key deliverables /strategies for the unit.
- Provide an efficient service to both internal and external customers.
- Ability to establish and maintain good relationship with key stakeholders.
- Promote knowledge sharing within the team.
- To take ownership of Personal Development Plan
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Qualification and Experience
QUALIFICATION
- Commerce or Legal degree or equivalent
KNOWLEDGE & SKILLS
- 5 to 8 years relevant and practical compliance risk management or legal experience
- Member of the Compliance Institute of Southern Africa
Roles and Responsibilities
COMPLIANCE RISK IDENTIFICATION AND ASSESSMENT
- Conduct formal Compliance Risk Profile workshops to identify and assess the total universe of regulatory requirements applicable to the IDC and its Business Unit/Depts.
- Conduct informal Compliance Risk Profile reviews to identify amended and/or new regulatory requirements and update the Compliance Risk Profile/s accordingly in support of the overall IDC Compliance Risk Profile.
- Stay abreast of amended and/or new regulatory requirements, and pro-actively identify and communicate the impact of the anticipated regulatory change on the IDC and its Business Units/Depts.
- Compile and continuously update, manage and execute an SBU/Dept. Compliance Coverage Plan, detailing the compliance risk identification, assessment, management, monitoring and reporting activities to be undertaken for a financial year.
COMPLIANCE RISK MANAGEMENT
- Compile Compliance Risk Management Plans for the applicable regulatory requirements.
- Review, manage and update existing Compliance Risk Management Plans when so required, but at the least once every two years.
- Provide compliance advice to the SBUs/Depts on the requirements stipulated within the compliance-owned policies, the regulatory control environment (existing and/or new) and the ways in which to minimize the impact of occurred non-compliance.
- Participate in projects to identify applicable compliance risks and advise on the management and mitigation thereof.
- Undertake compliance awareness activities such as:
- contributing articles to in-house publications;
- distributing interesting and relevant articles; and conducting presentations to the SBUs/Dept. on applicable regulatory requirements to support the embedment and enhancement of a culture of compliance.
COMPLIANCE RISK MONITORING
- Plan, manage and conduct compliance monitoring (i.e. control adequacy reviews, control effectiveness reviews, control self-assessment questionnaires/sign-offs and/or control spot check reviews) on the applicable regulatory requirements.
- Compile and discuss the Compliance Review Report with the SBU/Dept and agree the corrective actions to be taken, the person responsible for implementing the corrective actions and the due date for implementation.
- Log all compliance findings on the Compliance Issues Log, manage and track the progress made by the SBU/Dept. in closing the finding/s and ensure that the Compliance Issues Log accurately reflects all amendments, supporting the integrity of the data reported on to the relevant governance committees.
COMPLIANCE RISK REPORTING
- Compile and submit a Compliance Risk Profile Report to the SBUs/Depts.
- Compile, agree and submit a SBU/Dept. Compliance Coverage Plan with/to the SBU/Dept.
- Compile, manage, discuss and agree the Control Adequacy Review Report and/or Control Effectiveness Review
- Report and/or Control Self-Assessment Review Report and/or Control Spot Check Review Report with the SBU/Dept.
- Compile and submit a quarterly SBU/Dept. Compliance Report, detailing the status of the Management of the compliance risks within the SBU/Dept.
Job Requirements
TECHNICAL/FUNCTIONAL COMPETENCIES
- Planning and Organizing
- Project Management Skills
- Strong Analytical Skills
- Presentation skills
- Stakeholder Engagement Skills
- Negotiating and Influencing
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Qualification and Experience
Qualifications
- BSc/BA in IT/Computer Science/ Information Technology or Computer Science/ IT Engineering
- A+ certificate would be an added advantage
- N+ certificate would be advantageous
Knowledge and Skills
- Minimum of 3- 5 years’ experience in service desk, networking and systems administration environment
- Proven experience as a help desk technician or other customer service role
- Tech savvy with working knowledge of office automation products, databases and remote control
- Good understanding of computer systems, mobile devices and other tech products
- Ability to diagnose and resolve basic technical issues
- Proficiency in English
Roles and Responsibilities
- IT Service Desk Technician is the first level point of contact for customers to obtain technical support.
- To install, assess, troubleshoot, maintain, and upgrade computers, all other endpoint devices such as cell phones and equipment of different types, including copiers, printers, and scanners, of all users so that they perform optimally.
- Perform remote troubleshooting through diagnostic techniques and pertinent questions
- Receive and record tickets raised by users through emails, telephones, or in-person, as the single point-of-contact for any organization.
- Create appropriate support documentation on resolution of logs in a bid to help all users quickly by troubleshooting the problems.
- Determine the best solution, research if required, based on the issue and details provided by customers
- Recognise when process is deviating from acceptable standards and implement routine solutions to return to the required procedures and standards
- Walk the customer through the problem-solving process
- Provide 1st level support on Audio Visual queries and escalate to Service Desk Technician II or AV Technician if unable to find resolution.
- Consistently demonstrate a positive and professional attitude and collaborate with peer groups to obtain cooperation.
- Direct unresolved issues to the next level of support – IT Service Desk Technician II
- Provide accurate information on IT products, services, and assets.
- Follow-up and update customer status and information
- Pass on any feedback or suggestions by customers to the appropriate internal team.
- Identify and recommend possible improvements on procedures.
- Relay feedback or recommendations by customers to the appropriate internal team
- Identify and suggest possible improvements on procedures
- Direct unresolved issues to the next level of support
Job Requirements
TECHNICAL COMPETENCIES
- Strong Technical ability
- Customer Insight and Focus
- Analytical & Diagnostic Skills
- Solution Generation / Problem Solving
- Listening and Communication Skills
- Stakeholder Management
- Self-motivated and self-driven
- Adaptability & Agility
BEHAVIOURAL COMPETENCIES
- Negotiation & Influencing
- Planning & Organizing
- Focused
- Communication skills
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Job Description
- Provides 1st and 2nd level IT support across the organisation by applying a Customer First culture.
- To oversee the general maintenance and ensure daily operations, that meeting rooms audio and video equipment are in functional order, which includes but is not limited to projectors, cameras, speakers, and TVs
- Resolving escalations and critical incidents and identifying areas creating tension, which can impact the interpersonal dynamics between service desk technicians and customers.
- Coordinating all audio-visual events internally and externally which include being responsible for the setting up, operating, and coordinating of audio-visual requirements at such event/s
- Troubleshooting problems faced by the end-users of PCs, laptops, and mobile phones by identifying issues and analysing and providing solutions
- To provide live streaming for events and the post-production of these events, cutting and edit of videos from different video sources, recording meetings and presentations with video cameras, maintenance, and repair of equipment used to enhance live events, such as microphones, lighting, and sound mixing equipment and, video recorders.
- Provide assistance to the Senior IT Service Desk Technician and ensures the service delivery is upheld in their absence.
- Develop and deploy solutions for all computer-related problems and take action to resolve them whenever they arise, keep users informed about the status of their tickets/requests, and confirm the resolution of client issues.
Qualification and Experience
QUALIFICATIONS
- BSc/BA in IT/Computer Science/ Information Technology or Computer Science/ IT Engineering.
- Microsoft certifications will be beneficial.
KNOWLEDGE AND EXPERIENCE
- Minimum of 5 to 8 years’ experience in an IT Service Desk environment that runs Microsoft Software and Applications.
- Tech savvy with working knowledge of office automation products, databases and remote control
- Must have reasonable experience in communication, audio visual conferencing systems.
Good understanding of computer systems, mobile devices, and other tech products
- Ability to diagnose and resolve basic technical issues
- Must be knowledgeable about Service Desk systems and IT tools
- Customer-oriented and cool-tempered
- Experienced in operational characteristics and techniques used in, live sound
equipment, and live stream and A/V programs.
- Proven ability to use digital/ analog audio mixing software for video and sound
editing and various digital signage solutions
- Experience with live streaming technologies: eg:- OBS Studios, Restream, Zoom, or MS Teams is advantageous
Roles and Responsibilities
Roles and Responsibilities (cont.)
- Provide training and resources for users on the operation of AV systems throughout IDC.
- Perform regional office installations/troubleshooting, engineering, and configuration support as needed.
- Develop (simple to complex) audio-visual system diagrams and schematic drawings.
- Perform remote troubleshooting through diagnostic techniques and pertinent questions.
- Identify and suggest possible improvements to procedures.
- Provide input and in working with team members or management on new ideas for improvement or business growth.
- Logging Service desk/ AV Calls on Swift system.
- Oversee the work done by AV vendors on installations and problem resolution.
- Provide guidance on best practices, innovative solutions, and process improvements relating to all AV equipment within the organization.
- Work closely with Conference Services Facilities to support the AV requirements
- Train end-users and draft user guides on how to operate Huddle Rooms Audio Visuals and Video Conference equipment
- Setup of mobile AV Equipment, PA System, and Conference delegation system.
- Utilize proper safety practices and procedures in line with A/V equipment, and ensure all people understand safety.
- Maintain a variety of files and records of equipment and manuals in conjunction with the Technology department.
- Ensure that sufficient spares are stocked to maintain or replace equipment for which responsibility is held, including consumables.
- Assist IDC`s stakeholder Sponsorship Manager & Corporate Affairs in-house with live events such as Auditorium conferences, and "VIP" presentations. utilizing in-house audio and video equipment microphone and speaker systems, projection, and video monitoring, provide all A/V-related functions for in-house events.
- Complete service calls by analyzing requirements, placing the relevant orders for parts, completing installations, and performing acceptance tests.
- Ensure that all service documents and installation actions are completed by submitting forms, reports, logs, and records.
- Adhere to preventative maintenance schedules
- Participate and assist in the planning and execution of all projects related to audio visual services.
- Effective teamwork, self-management, and alignment with company values
Job Requirements
TECHNICAL COMPETENCIES
- Adaptability & Agility
- Customer Insight and Focus
- Analytical & Diagnostic Skills
- Solution Generation / Problem Solving
- Listening and Communication Skills
- Stakeholder Management
- Must be knowledgeable about Service Desk systems and IT tool
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Qualification and Experience
Qualifications
- Minimum qualification: Bachelor’s degree in finance, economics, or a relevant commercial or technical honours degree from a reputable institution.
- Relevant Post Graduate qualification such as CA (SA) / MBA or equivalent would be an advantage.
Knowledge and Experience
Experience:
- 8-10 years of experience in Investment Banking, Private Equity, Corporate Finance and Corporate Strategy Consulting.
- Proven track record in deal sourcing, structuring, and execution and maturity experience at in working at a senior leadership level and management levels
- Sound knowledge and experience in developing and implementing turnaround strategies and plans.
- Good understanding of different types of security for financial investments
- Working knowledge of Company, Contract, Taxation and Insolvency legislation
- Strong communication and networking skills.
- Strong presentation and communication skills
- Proven proficiency in Microsoft Office products, especially Microsoft Excel
Financial Acumen:
- Strong understanding, analysing and interpretation of financial statements, valuation techniques, and capital structures including working knowledge in:
- Assessing credit risk and the economic viability of businesses and/or projects is a prerequisite.
- Financial services or finance or management consultancy and with general business background, particularly on the quantitative side
- Balance sheet structuring, deal structuring and closing principles
- Some public sector finance, finance development institutions, and the workings of the South African National Treasury
Roles and Responsibilities
1. Finance structuring and investing related responsibilities.
- Work with Portfolio Management and Monitoring Teams to:
In-Portfolio Transactions Evaluation
- Assess a deal's desirability by assisting with generating innovative idea through their deep understanding of a sector, correctly assessing BP financial positions leading up to establishing capital requirements, nature and type of capital, additional capital sources outside IDC from which to raise new capital required to fund the implementation of Business Partner’s restructuring and turnaround strategies.
- Use and customize IDC financial models to evaluate the potential return on investment and developmental impacts of portfolio companies and on in-portfolio transactions.
- Work with internal teams and external advisors (lawyers, accountants, consultants) to evaluate risks and opportunities associated with operational and balance sheet restructures of portfolio companies and with each transaction.
- Oversee the value creation and turnaround restructuring process, including financial, legal, and operational assessments.
In-Portfolio Transactions Structuring
Structure and negotiate detailed terms of refinancing deals in liaison with other IDC professionals from other Divisions.
- Develop recommendations for choice of financial instruments to use in transactions.
- Negotiate the transaction's terms, including price, structure (e.g., equity vs. debt), and governance associated with operational and balance sheet restructure plans of portfolio companies.
In-Portfolio Transactions Execution
- Assist with leading the transaction process from start to finish, including drafting term sheets, managing the legal documentation process, and closing operational and balance sheet restructure plans of portfolio companies and transactions.
Portfolio Management
Proactively conduct portfolio reviews across multiple perspectives and initiate or participate in forums for strategic change:
- Drive value creation and monitor performance in portfolio companies.
- Assist in exit strategies, including preparing companies for sale and negotiating exits to maximize returns.
- Provide a complimentary oversight on Business Rescue and Turnaround optimization, exploring opportunities which could arise from the Turnaround Playbook.
Market and Industry Analysis
- Stay up to date with market trends, economic conditions, and industry developments.
Relationship Management
- Build relationships with key stakeholders, including portfolio companies’ management teams, co-investors, and financial institutions
Strategy related responsibilities
- Provide a complimentary oversight on all Business Partners classified within the Top20; and escalated matters, ensuring application of quality control review.
- Play a hands-on role in the development of solutions on material BPs where the BA&TS department is responsible – especially those in Business Rescue:
- Participate in the process for selecting a Business Rescue Practitioner and ensure that capable BR Practitioners are engaged.
- Ensure that there is a sound process to manage delivery by the BRP, reporting structure and system to track milestones in the Business Rescue process – especially in relation to funds drawdown to protect IDC position.
Roles and Responsibilities (cont.)
Strategy related responsibilities
- Provide a complimentary oversight on all Business Partners classified within the Top20; and escalated matters, ensuring application of quality control review.
- Play a hands-on role in the development of solutions on material BPs where the BA&TS department is responsible – especially those in Business Rescue:
- Participate in the process for selecting a Business Rescue Practitioner and ensure that capable BR Practitioners are engaged.
- Ensure that there is a sound process to manage delivery by the BRP, reporting structure and system to track milestones in the Business Rescue process – especially in relation to funds drawdown to protect IDC position
- Assist with creating presentation and documents that are fit for purpose especially in assisting Committees make decisions:
- Facilitate discussions with the clients to elaborate on areas of proposed improvements - Define client business problems concisely, hypothesize the proposed solutions and perform quantitative and qualitative analysis to drive the proposed solution
Managing quality and delivery timelines to Division Executive for final reviews and Committee Submissions
- Work with Portfolio Management and Monitoring Teams to quality of submissions and delivery timelines:
Managing Quality
- Ensure strategic and financial soundness of recommended solutions contained in all submissions to Committees.
- Reports are comprehensive and cover not only strategic rationale and value creation aspects, financial and structuring aspects, overall risk reduction aspects but all aspects including legal, regulatory issues and an in-depth understanding of the client's industry.
- Improve their communication and proposal pitching to ensure that proposals taken to Committees land correctly and enable decision making.
- Provide guidance to ensure that the aesthetics of the papers are at the required level
- Coordinating, forward planning and managing deadlines to ensure reviews and submission times to the Divisional Executive and Committee Secretariat are met through monitoring and evaluating the timeous delivery to avoid last minute submissions.
- Provide constructive advice to Associates and Specialists on a range of matters including but not limited to Business Strategy, Business Restructuring and Stabilization, Performance Improvement, Debt Restructuring,
- Restarts/Recapitalization and alternative capital raising mechanisms/sources.
- Act as a sounding-board and coach to CSG Managers and Heads on reports and presentation structuring, storytelling and delivery to build sustainability for CSG Division
Managing Timelines
- Create and manage a rolling forward plan (with 2-week, 4 week, 6 weeks, 3 months, 6 months and 12 months windows) of submissions to Committees that is consistent with and aligned to the CSG Division performance plan.
- Coordinate the final delivery of submissions to Committee Secretariat to ensure that all submissions are on time and in case of delays, the Committee Secretariat is informed on time.
- Schedule and facilitate pre-Committee Meeting presentations dry runs where Associates and Specialists pitch their messages to the Divisional Executive and also post meeting debriefings to ensure clarity of decisions and next steps.
General responsibilities
- Coaching of Associates and Specialists will take priority, but also essential for Managers and Heads to be coached to build sustainability within CSG.
- Drive training programs on newly designed and amended templates and other areas of upskilling as and when the need arises.
Job Requirements
TECHNICAL/FUNCTIONAL COMPETENCIES
- Analytical Skills: Analysing complex business situations, excellent financial modelling skills and making sound investment decisions.
- Negotiation Skills: Demonstrated ability to negotiate favourable terms and close transactions.
- Industry Knowledge: Satisfactory understanding of the industry or focus sectors.
- Interpersonal Skills: Excellent communication, presentation, and relationship-building skills.
- Project Management: Ability to manage multiple deals simultaneously and work under tight deadlines
- Financial modelling and acumen including risk identification and mitigation
- Investment and Portfolio Management
- Business/Commercial Acumen
- Formulating strategies and concepts
- Report writing skills
- Stakeholder Management - customer focus
- Problem Solving
Method of Application
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