Job Vacancies at Guardrisk

Requirements;    

• Diploma in Financial Management or Accounting
• Degree in Financial Management or Accounting (preferred)
• At least 3-5 years experience in insurance accounting (with degree)
• At least 5 – 10 years experience in insurance accounting (without degree)

Duties & Responsibilities:    

• Management of the accounting function for Guardrisk Life cell captive & contingency policy clients (by portfolio of clients allocated)
• Accurately, efficiently and timely capturing and reporting of transactions of their portfolio of client
• Review and /or prepare payments documents and obtain the necessary source documentation and authorisation to effect payments timely and with the determined service level agreement levels
• Review and approve the general ledger journal allocations based on levels of authority and policy.
• Review all documentation to ensure that the correct level of authority has authorised the document and raise any exceptions with the relevant stakeholder.
• Prepare and review financial transactions and reporting of each client within their portfolio of clients
• Prepare payment documentation relating to portfolio of clients
• Compile and prepare monthly and year end reconciliations of their portfolio of clients
• Identify and report respective accounting or reporting issues
• Investigate and resolve any outstanding queries in relation to accounting issues
• Portfolio support and management/servicing by working closely with the portfolio manager and other colleagues
• Identify and resolve problem sources or escalate to relevant level of authority
• Special Projects assigned with the group
• Meeting company and client accounting, payment and reporting deadlines
• Contribute to the enhancement of systems and processes issues in order to enhance financial management
• Continuously develop own expertise in terms of professional, industry and legislation knowledge
• Contribute to continuous innovation through the development, sharing and implementation of new ideas
• Identify and reconcile discrepancies and problems
• Build and maintain relationships with clients as well as internal and external stakeholders
• Participate and contribute to a culture which build rewarding relationships, facilitates feedback and provides exceptional client service within the organisation
• Prepare and provide necessary documentation to complete timely audit both for client and Guardrisk
• Contribute to the audit process and resolve any audit queries within the deadlines set 
• Provide authoritative, expertise and advice to clients and stakeholders
• Build and maintain relationships with clients and internal and external stakeholders
• Deliver on service level agreements made with internal and external stakeholders and clients
• Make recommendations to improvement client service within area of responsibility
• Participate and contribute to a culture which build rewarding relationships, facilitates feedback and provides exceptional client service
• Develop and maintain productive and collaborative working relationships with peers and stakeholders
• Positively influence and participate in change initiatives
• Continuously develop own expertise in terms of professional, industry and legislation knowledge
• Contribute to continuous innovation through the development, sharing and implementation of new ideas
• Take ownership for driving career development
• Control and track the budget for the various portfolios
• Contribute to the budgeting process and provide the relevant reports and analysis to support the process
• Manage high risk and problematic financial issues in area of accountability and contribute to the development of policy
• Identify solutions to enhance cost effectiveness and increase operational efficiency
• Implement and manage financial risk methodologies, techniques and systems and use to monitor and report on financial activities
• Implement and provide feedback on the effectiveness of financial policy, practice and procedures preventing illegal, unethical or improper conduct
• Investigate reported wilful acts of non-compliance to organisation policy and practice and report on findings

Competencies;    

• Analytical 
• Business Acumen 
• Collaborative 
• Client commitment 

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Requirements:    

• Matric
• Computer Literacy(MS Word, Outlook and Excel)
• Comfortable with Insurance Systems
• Insurance qualification or studying towards
• 60 FAIS credits
• RE exams for representatives
• At least 5 years of experience in commercial insurance industry
• Intensive knowledge of commercial insurance products 

Duties & Responsibilities:    

• Handling and settling motor own damage claims in accordance with applicable policies and standard operating procedures
• Handling and settling claims within stipulated time frames and as per SLA’s in place
• Entering into settlement negotiations with clients/Brokers on behalf of underwriters
• Negotiating with various claims assessors and other related service providers
• Providing clients  or brokers with the highest standard of service
• Providing clients or brokers with feedback on claim progress at all times
• Ensuring diary system is implemented and adhered to at all times
• Rendering of assistance from time to time with adhoc tasks
• Maintaining and updating reserves
• Attending to payment requests
• Managing outstanding claims volumes
• Timely responses to email and telephonic messages
• Attending to any other tasks as may be assigned from time to time

Competencies:    

• Good interpersonal skills
• Negotiation skills
• Communication skills
• Attention to Detail
• Ability to work under pressure
• Team player