Job Vacancies at Core Group

Key Performance Areas

Training Preparation:

• Collaborate with HR to ensure all supplies for new employees have been received and couriered to destinations within time for Day 1 of training.
• Co-ordinating with marketing department for necessary merchandise and training material.
• Training venues are booked and prepped. 

Organisation of catering. 

• All training devices have been organised, charged and up to date.
• Ensuring the participants have e-mail addresses, Cliq access and LMS access.

Training Sessions:

• All attendees are welcomed and understand logistics for the day. 
• Taking daily attendance. All attendance and late coming to be reported on to HR.
• Facilitate communication between iStore and new employee. 
• Ensuring the interaction and participation of employees are observed and reported on, with final report sent to Store Management. 
• All administrative queries are answered and handled, collaborate with necessary departments. 

Reports and Feedback:

• All attendance is reported on in time and corrective action is issued/actioned. 
• Post training summary sent per attendee to Store management. 
• Progress reports are studies and discussed per attendee where required , during training as well as after. 
• Collect all training feedback surveys. 

Asset Register:

• All training stock is counted, checked and updated. Reducing and mitigating risk. 

 
Requirements

• South African ID
• Matric 
• Completed Tertiary qualification
• 2+ years in dealing with administration in a complex, fast moving environment.

Key Competencies

• Accuracy 
• Performing under pressure 
• Adaptability 
• Customer focus 
• Proactive 
   

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You need to have:

• Completed Matric and IT qualification (minimum A+/N+)
• Experience in Helpdesk/1st Line Support

The right person for this role is someone with

• Tenacity,  that demonstrating enthusiasm and urgency, as well as striving for excellence, when it comes to achieving results and dealing with challenges
• Conflict Management, Managing complexity, disagreement, and conflict effectively and smoothly 
• Situational Awareness, Understanding the situation, demonstrating the right attitude, and taking timely action 
• Learning and Development, Open, motivated, and proactively seek learning and development opportunities
   

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iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. 

• We are looking for tech savvy, retail inclined individuals with great communication skills to join our team. 
• Our  iStore Sales Consultant is responsible to  maximise the sales opportunity in the iStore. 
• You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services. You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences. 
• We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.  
• This role is ideal for someone that would need a little flexibility and not a full time role at current.  You will be in a flexible position where you will only be required to work 138 hours per month.  
• If you thrive on teamwork and great customer service. This position might just be for you.
• Do you have a minimum of a Matric certificate?
• Some Sales Experience, preferably in retail or alternatively product knowledge would be an advantage?
• Are you passionate about our products and have some experience? 

go to method of application »

iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.

• As an iStore Admin Assistant, you will support and assist the Admin/Operations Manager in the iStore with stock control and asset management, etc to minimise risk. You will provide support in ensuring that all iStore policies, processes, and standard operating procedures (SOP’s) are adhered to.

You need to have:

• A Completed Matric (Tertiary Qualification would be advantageous)
• 1+ years admin experience in a retail environment or a degree
• 2+ years admin experience in a different industry

The right person for this role is someone with:

• Tenacity, that demonstrating enthusiasm and urgency, as well as striving for excellence, when it comes to achieving results and dealing with challenges
• Situational Awareness : Understanding the situation, demonstrating the right attitude, and taking timely action
• Organisation and Planning : Building, enabling and aligning great teams to deliver organisational commitments and plans 
• Effective Communication : Clear and impactful communication to address the specific needs of different audiences, using multiple formats and tools
   

go to method of application »

iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.

• The iStore Technical Support Technicians are a combination of technically strong individuals with great people skills. 
• Our iStore IOS technician, is responsible for all iOS repairs within the prescribed turnaround time stipulated by Apple, to ensure great customer service. 
• You would be responsible for providing adequate feedback and the repair documentation for each repair, as per AASP guidelines.

 You need to have:

• Completed Matric
• Apple iOS Certified (ACIT) or similar technical qualification
• 2+ years experience in repairing mobile hardware 

The right person for this role is someone with:

• Tenacity : Demonstrating enthusiasm and urgency, as well as striving for excellence, when it comes to achieving results and dealing with challenges
• Conflict Management : Managing complexity, disagreement, and conflict effectively and smoothly
• Situational Awareness : Understanding the situation, demonstrating the right attitude, and taking timely action
• Learning and Development : Open, motivated, and proactively seek learning and development opportunities

go to method of application »

Store is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. 

• We are looking for tech savvy, retail inclined individuals with great communication skills to join our team. 
• Our iStore Sales Consultant is responsible to  maximise the sales opportunity in the iStore. 
• You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services. You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences. 
• We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.  
• If you thrive on teamwork and great customer service. This position might just be for you.
• Do you have a minimum of a Matric certificate?
• Some Sales Experience, preferably in retail or alternatively product knowledge would be an advantage?
• Are you passionate about our products and have some experience? 

go to method of application »

iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. 

• We are looking for tech savvy, retail inclined individuals with great communication skills to join our team. 
• Our  iStore Sales Consultant is responsible to  maximise the sales opportunity in the iStore. 
• You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services. You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences. 
• We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.  
• This role is ideal for someone that would need a little flexibility and not a full time role at current.  You will be in a flexible position where you will only be required to work 108 hours per month.  
• If you thrive on teamwork and great customer service. This position might just be for you.
• Do you have a minimum of a Matric certificate?
• Some Sales Experience, preferably in retail or alternatively product knowledge would be an advantage?
• Are you passionate about our products and have some experience?