Latest Recruitment at G4S

• The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which Talent and Resourcing Administrator plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.
• The position requires at least 1-3 years’ experience within a similar environment. Relevant industry related experience would be advantageous.

Role Responsibility

Main Purpose of the Position

To provide consistent and effective administration support to the Talent and Resourcing Department in line with agreed standards and as directed by the Talent and Resourcing Manager

• Supporting and Coordinate the Recruitment and Selection Process
• Implementation of the Recruitment and Selection Strategy for the G4S Cash Solutions (Pty) Ltd and G4S Secure Solutions (Pty) Ltd
• Implement approved recruitment policy as set out in the G4S Africa Region Employee Handbook HR Policies and Practices
• Publish adverts both internally and externally via identified platforms and channels as per policy requirements
• Compile preliminary shortlists for advertised positions.
• Ensure interviews are efficiently and effectively coordinated
• Ensures vetting and screening checks are conducted for all suitable and recommended candidates
• Ensures the regretting of unsuccessful candidates

Stakeholder Management

• Assist Talent & Resourcing Manager and Talent Acquisition
• with the the sourcing of qualifying Recruitment service providers
• Communicate with Recruitment Managers and assist with any Recruitment and Selection gaps and needs
• Regular engagements held with Vetting and Screening department to strengthen partnerships for value added recruitment services
• Ensures that company interactions with candidates enhance the group’s reputation and brand

Reporting

• Ensures Vacancy Status Reports is Compiled on a weekly basis
• Assist Talent and Resourcing Manager in ensuring that Monthly, Quarterly and Annual Performance Reports are compiled
• Assist T&A Team in compilation and in the distribution of the Resourcing report to all relevant stakeholders
• Assist T &A Team in ensuring that the agency report is compiled and invoices are processed for payment
• Exit Management Reports Compiled

Talent management and Succession Planning

• Assist in coordinating an active talent pipeline (internal and external) for critical positions
• Assist in coordinating with management regarding current employee compliment and immediate, mid and long-term succession plans
• Utilising the Company’s systems and processes, manage the Company’s Talent management and Succession planning initiatives across the business (in conjunction with Regional HR Managers and Heads of Departments).

Employee Value Proposition

• Attends Industry events (e.g. expos and summits) and utilise networking opportunities relevant to pipeline building
• Ensures that the G4S South Africa brand and EVP is promoted effectively through all media channels used for resourcing.
• Participates in Career Expo where necessary

Health and Safety

• Participate in the design/ development/ review/ implementation and monitoring of the departmental safety plans for each year.
• Participate in safety forums created by the company for example safety meetings and safety talks
• Report all safety incidents to the relevant people
• Discuss all safety incidents
• Follow-up on any activities assigned through safety meeting/committee/representative/management
• Attend safety education and refresher programs
• Comply with safety policies and procedures at the workplace
• Distribute safety information as and when required
• Wear protective clothing all the time

The Ideal Candidate

Qualification and Experience

• Tertiary qualification or equivalent qualification in Human Resources Management/Industrial or Organizational Psychology recommended
• Minimum of 1 year in a recruitment and talent management/succession planning experience, preferably in a services industry
• Demonstrated track record of consistently meeting and or exceeding performance objectives
• Working experience and knowledge in talent resourcing and talent management (incl Systems)
• Sound knowledge of Vetting and Screening processes

Skills And Attributes

• Understanding the organizational environment
• Understanding the organization’s goals and objectives
• Dealing with changing circumstances
• Supporting and working with others
• Delivering objectives
• Dealing with complexity
• Acting professionally
• Delivering great customer service
• Sharing and co-operating

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• Reporting to the Operations Support Manager, this role is responsible for installing, repair and maintaining ABM’s and docking stations.
• The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which technical support plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.

Role Responsibility

• Installations and Maintenance of ABM’s
• Install new ABM’s on customer premises
• De Install machines on Customer promises
• Maintain ABM’s and installing new modifications
• Provide training to the customer on installed ABM
• Assist technicians telephonically or physically to fix problems they are unable to
• Maintain and Install docking stations

Provide efficient customer service

• Collect faulty canisters from the cash centre for repair by the workshop
• Perform spot fixing on sites instead of swopping ABM’s
• Ensure that technical call-outs are attended to within the time limits of the SLA

The Ideal Candidate

• Grade 12
• 1 year technician experience
• Valid Drivers Licence

Knowledge, Skills And Attributes

• Customer Service and liaison
• Sale and Marketing
• Cash Operations
• Computer literacy
• Communication (written and verbal)
• Sharing and cooperating
• Customer Thinking
• Problem Solving
• Product and Technical Skills
• Work under pressure
• Dealing with changing circumstances
• Attention to detail
• Delivering great customer service

go to method of application »

• The position requires at least 3-5 years’ experience within a similar environment. Relevant industry related experience would be advantageous.

Role Responsibility

Effective management of the financial performance of CIT Services and Operations

• Manage the relationship between actual results, budgets and forecasts, delegating accountability where appropriate.
• Initiate cost saving model and controls through;
• Gross Margin Management
• Direct Wage control
• Overheads control
• Service/Schedule profitability
• Ensuring that claims against the Company are prevented or minimized
• Recommend capital expenditure in line with authority matrix

Fleet Management

• Ensure fleet requirements are correctly communicated to Transport department
• Monitor fleet quality and standards around vehicle appearance and running

Effective management of staff within the branch

Effective Organization

• Staff turnover analysis, proper allocation of staff to positions and structure.
• Set and agree objectives and performance standards with staff, including understanding of CIT policies and procedures
• Monitor performance and provide feedback
• CIT organizational structure is adequately staffed through effective recruitment
• Optimize resources to meet CIT operational needs. Comply with cash Centre operational and administrative procedures within defined guideline

Development

• Succession Planning and Employment Equity
• Determine training needs (in line with training and HR policy) for staff. Arrange for attendance of subordinates at scheduled training interventions and coach staff as needed.

Leadership

• Monitor and address staff motivation levels
• Set and maintain acceptable standards of behaviour at work by all subordinate employees, as required by G4S’s code of conduct and disciplinary code.
• Ensure that all disciplinary actions are conducted in compliance with Company policies and procedures.
• Hold branch management team meetings and communicate to all branch staff through those briefings
• Maintain and develop sound trade union relationships
• Set and maintain acceptable standards of behaviour at work by all subordinate employees, as required by G4S’s code of conduct and disciplinary code.
• Ensure that all disciplinary actions are conducted in compliance with Company policies and procedures.
• Hold daily branch management team meetings and communicate to all staff through those briefings
• Optimize utilization of resources within the branch to ensure smooth and efficient operations

Effective management of CIT Contracts and Customers

• Customer retention and customer service levels
• Review and deploy resources, and thereafter continuously review operations to improve profitability and customer service levels. Make changes as necessary
• Undertake regular and consistent customer visits (as and when required) and assess service of personnel
• Handling all CIT customer queries and complaints
• Monitor customer service levels and implement management information KPIs
• Use CIT Systems and spreadsheet software to provide management information regarding CIT performance and to improve profitability. Ensure the systems are updated and maintained according to the Company’s guidelines.
• Completion of CIT daily reports for submission to CIT daily return email address for consolidation and analysis and management by exception
• Effective management of the cash processing reconciliation process

Effective management of the risk process and compliance within the CIT process cycle

• Manage and monitor loss prevention and loss reduction procedures
• Ensure and monitor adherence to procedures and policies around risk
• Ensure the adherence and correct utilization of company systems and procedures.
• Recommend capital expenditure for improved security
• Maintain and complete records of audits around risks/security for the branch
• Responsible for Health and Safety awareness and compliance at the branch
• Ensures that all relevant legislative requirements are adhered to and that Company procedures and standards (including Health and Safety, security, personnel, finance and Transport) are maintained.

Health and Safety

• Participate in the design/ development/ review/ implementation and monitoring of the branch/region/national safety plans for each year.
• Participate in safety forums created by company for example safety meetings and safety talks
• Report all safety incidents to the relevant people
• Discuss all safety incidents on all levels
• Follow-up on any activities assigned through safety meeting/committee/representative/management
• Attend safety education and refresher programmes
• Comply with safety policies and procedures at workplace
• Distribute safety information as and when required

The Ideal Candidate

Qualification

• Business or General Management qualification
• 3 year tertiary qualification prefered
• PSIRA Grade B and CIT

Experience

• Multi-site management
• 3 years General Management
• Experience with Profit and Loss is highly advantageous
• Route optimisation
• Managing a unionized workforce
• Logistics/Fleet management
• Health and Safety legislation

Skills And Attributes

• Managing Conflict
• Communication (Written and Verbal)
• Negotiation skills
• Computer literacy – MS Office
• Basic financial skills
• Planning and organising
• Delivering Performance
• Working with Complexity
• Managing Professionally

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Branch Officer

• G4S Cash Solutions (SA), a leading provider of integrated cash management solutions, has a vacancy for Branch Officer in Mafikeng.
• The Branch Officer would be assisting the Branch Manager by maintaining effective branch security and ensuring that standard security operating procedures are adhered to by all relevant staff.
• The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which Security plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.

Role Responsibility

Main Purpose of Position:

To assist the Branch Manager by maintaining effective branch security and ensuring that standard security operating procedures are adhered to by all relevant staff

Key Responsibilities

• Responsible and accountable for effective Branch Security
• Conduct a comprehensive risk assessment of the customers area
• Conduct regular branch evaluations minimum requirement once a month
• Conduct regular checks of all security equipment (record in relevant register – daily, weekly and monthly)
• Daily testing of all alarm systems. Conduct full checks once a week on alarm system to ensure that they are in good working condition in conjunction with National Control Centre and alarm monitoring company.
• Complete necessary fault report once received full report from National Control Centre
• Control key holder responsibilities at all times with Tactical Support Officer
• Control effective and efficient Access Control procedures and Property Protection
• Manage the safety procedures of the payouts.
• Conduct site surveys on the premises of new customers, large payroll customers and customers with large cash movements to ascertain the safety of delivery and pick up points and make an assessment of the premises.
• Obtain information of necessary documentation from customers in the result of an incident or cash loss.
• Report after an investigation into all cash losses and where and where cash losses are less than R1000 , submit all relevant details (CCTV Footage and relevant paper work) to the Group Security Department within 24hrs.
• Assist in any investigation within a branch that may deem to be necessary from time to time ie departmental or criminal in nature
• Control the scene and take immediate action for robberies. Do not communicate any information to media.
• Investigate all E-Viper overrides done by TSOs

Reports and Registers

• Conduct branch evaluation security reports on a monthly basis for Branch Management information
• Compile in conjunction with Branch Manager a priority list for all approved security recommendations
• Manage firearms register to ensure that the firearm register is up to date for recording all movements on firearms
• Control stock on a register for ammunition register
• Control equipment Register
• Control ID card register
• Control Visitors card register
• Manage the recording of cash recovered from theft or robbery
• Manage the reports from vehicle technology in respect of vehicle security checks
• Manage the planning and forecasting of 3 month road checks
• Manage all stained note administration
• Manage all client and branch spare keys

Implement and evaluate security operating procedure

• Monitor alarm reaction instructions and ensure that they are current. Communicate to Tactical Support Officers to ensure that they are in place and understood
• Ensure that contact number and address for standby officer is placed in the control room
• Implement and initiate alarm reaction procedures
• Manage the Procedure of incident reporting in the Motor Vehicle accidents procedure

Control and maintenance of equipment

• Ensure the fire-fighting equipment is in place at the branch and that this equipment is maintained and serviced to acceptable standards ( at least once a year)
• Control daily checks of Bulk vehicles used for banking and ensure that the daily limits of the vehicle are not exceeded.
• Ensure that all security equipment is serviceable at all times.

Management and Supervision of staff

• Ensure that all staff are trained on standard operating procedure and policies relevant to their role (specific to security equipment and procedures)
• Supervise TSO’s and ensure that all job functions are correctly carried out, report back on findings
• Supervise the overall security of road operations and adherence to all standing orders in respect of operational systems, box drills and defensive procedures (Vehicle loading, Vehicle movement, Operational drills, Banking hall and 3rd men operations, Radio procedures, Emergency procedures)
• Plan effective utilization of armed escorts in conjunction with Branch Manager(When required)
• Assume necessary responsibilities as branch manager in the absence of branch management in line with previous capabilities.

Health and Safety

• Participate in the design/ development/ review/ implementation and monitoring of the departmental safety plans for each year.
• Participate in safety forums created by company for example safety meetings and safety talks
• Report all safety incidents to the relevant people
• Discuss all safety incidents
• Follow-up on any activities assigned through safety meeting/committee/representative/management
• Attend safety education and refresher programmes
• Comply with safety policies and procedures at workplace
• Distribute safety information as and when required
• Wear protective clothing all the time

The Ideal Candidate

Minimum Requirements:

• Grade 12
• Drivers License
• PDP License
• PSIRA Grade B and CIT
• Firearm Competency for Business Purposes

Knowledge

• Knowledge of G4S standard operating procedures
• South African security legislation
• G4S Operational Security Policy and procedures
• G4S HR Policy and procedures

Skills

• Computer literate - ability to work on Excel, MS Outlook, Word
• Communication (written and verbal)
• Strong risk management and investigations skills
• Report writing skills

Attributes

• Awareness of the market
• Delivering strategy
• Driving change
• Leading People
• Delivering Performance
• Working with Complexity
• Managing Professionally
• Customer thinking
• Collaborating and Co-operating

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Technician

• G4S Cash Solutions (SA), a leading provider of integrated cash management solutions, has a vacancy for a Technician based at our Deposita operations in Rustenburg.
• Reporting to the Operations Support Manager, this role is responsible for installing, repair and maintaining ABM’s and docking stations.
• The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which technical support plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.

Role Responsibility

• Installations and Maintenance of ABM’s
• Install new ABM’s on customer premises
• De Install machines on Customer promises
• Maintain ABM’s and installing new modifications
• Provide training to the customer on installed ABM
• Assist technicians telephonically or physically to fix problems they are unable to
• Maintain and Install docking stations

Provide efficient customer service

• Collect faulty canisters from the cash centre for repair by the workshop
• Perform spot fixing on sites instead of swopping ABM’s
• Ensure that technical call-outs are attended to within the time limits of the SLA

The Ideal Candidate

• Grade 12
• 1 year technician experience
• Valid Drivers Licence

Knowledge, Skills And Attributes

• Customer Service and liaison
• Sale and Marketing
• Cash Operations
• Computer literacy
• Communication (written and verbal)
• Sharing and cooperating
• Customer Thinking
• Problem Solving
• Product and Technical Skills
• Work under pressure
• Dealing with changing circumstances
• Attention to detail
• Delivering great customer service

go to method of application »

Technician

• G4S Cash Solutions (SA), a leading provider of integrated cash management solutions, has a vacancy for a Technician based at our Deposita operations in Pretoria (Gauteng).
• Reporting to the Operations Support Manager, this role is responsible for installing, repair and maintaining ABM’s and docking stations.
• The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which technical support plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.

Role Responsibility

• Installations and Maintenance of ABM’s
• Install new ABM’s on customer premises
• De Install machines on Customer promises
• Maintain ABM’s and installing new modifications
• Provide training to the customer on installed ABM
• Assist technicians telephonically or physically to fix problems they are unable to
• Maintain and Install docking stations

Provide efficient customer service

• Collect faulty canisters from the cash centre for repair by the workshop
• Perform spot fixing on sites instead of swopping ABM’s
• Ensure that technical call-outs are attended to within the time limits of the SLA

The Ideal Candidate

• Grade 12
• 1 year technician experience
• Valid Drivers Licence

Knowledge, Skills And Attributes

• Customer Service and liaison
• Sale and Marketing
• Cash Operations
• Computer literacy
• Communication (written and verbal)
• Sharing and cooperating
• Customer Thinking
• Problem Solving
• Product and Technical Skills
• Work under pressure
• Dealing with changing circumstances
• Attention to detail
• Delivering great customer service