Job Opportunities at Tsebo Solution

Duties & Responsibilities

Main Responsibilities

• Take full responsibility and supervisory of this contract
• Setting and management of service delivery standards
• Lead, motivate, train and develop a team of staff
• Implement and maintain operational controls in line/within budgetary requirements
• Ensure quality of food preparation, presentation and service is up to Fedics standards by meeting all quality / star grading standards in all areas of responsibility as per grading checklist
• Proactively manage the Q-pro & OSHACT compliance of this unit
• Ensure that tills and cash ups are running smoothly
• Ensure all Fedics policies and procedures are complied with
• Daily HR and IR issues (including training, development & performance management)
• Analyse and pre-empt client needs and possible complaints
• Take responsibility for all functions by organising, preparing & co-ordinating.
• Management of all administration, finances, debtors, budgets, etc.
• Process Fedics paperwork and compile & understand weekly & monthly P & L
• Relationship building with the client and customers on a daily basis (essential)

Skills and Competencies

• Strong judgement and problem solving skills
• Excellent people skills
• Strong interpersonal and communicative skills (verbal and written)
• Flexibility with regards to working hours
• Attention to detail
• Client service orientated
• Business management principles
• Fully computer literate
• Excellent food/Chef skills and background

Qualifications

• Relevant tertiary qualification and/or equivalent level of competence
• Minimum of 3 years supervisory experience
• Standalone person on site
• Able to think on your feet
• Previous experience within a similar corporate environment
• Able to work shifts when required
• Strong in kitchen and functions

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Duties & ResponsibilitiesThe purpose of this role is overseeing the daily workings of the organisation operations and maintain a high-quality standard of organisations deliverable in line with site specific SLA’s.

• Managing client relationship,
• Perform cleaning and equipment inspections
• Ensure sites are managed according to budgeted costings and growth targets.
• Ensure all healthcare standards are adhered to in line with Infection Control practices
• Management and training of staff on site including supervisor(s)
• Controls the Clients chemicals i.e. dilution, mixing and issuing of the chemicals
• Maintain the cleaning programme and use initiative on when to be flexible regarding staffing
• Will be responsible for audits done on site by the Client(s) (Standard Operating Procedures)
• Ensure correct product obtained by following correct processes
• Do daily checks and follow-ups
• Must be able to solve problems by using initiative
• Must report maintenance, safety concerns to manager day to day as they arise

Skills and Competencies

• Minimum of 5 years’ experience in a similar environment on middle management level
• Experience in managing large compliments of people and a large client portfolio
• Understand cleaning principles and knowledge of company policies and procedures
• Good understanding of scheduling of staffing and assign cleaning tasks productively to each position to achieve an output standard according to site specific SLA’s
• Business management principles, including proven financial skills
• Strong people skills and knowledge or Industrial relations
• Strong on client relationships and strong communication skills

Qualifications

• Minimum Matric
• Relevant tertiary qualification and/or Retail environment experience

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Duties & ResponsibilitiesThe purpose of this role is to supervise and control of all cleaning outlets to the required standards within agreed budgetary limits and to provide effective leadership for all staff within the unit.

• Maintain personal health, hygiene and professional appearance
• Maintain the cleaning programme and use initiative on when to be flexible regarding staffing
• Ensure Tsebo standards, policies and procedures are maintained. (Incl. chemicals, work procedures, uniform, professional approach, hand washing methods etc.)
• Ensure correct product obtained by following correct processes
• Do daily checks and follow-ups
• Report maintenance and safety concerns to the manager on a day to day bases

Skills and Competencies

• Minimum 2-3 years Supervisory experience preferably in the cleaning industry
• Must have experience in healthcare and safety standards
• People Management Skills
• Able to work independently and under pressure
• Able to work long hours, after hours and some weekends
• Ability to communicate, motivate, develop and coach staff at all levels