Job Opportunities at Dis-Chem Pharmacies

Job Description

• Dis-Chem Pharmacies requires a Cosmetic Cashier for their Hermanus Store to support customer service at point of sale, while ensuring a world class shopping experience. Record customer transactions on the Dis-Chem operating system and ensure effective merchandising of Dis-Chem cosmetic and beauty products through excellent and consistent customer service.

Essential:

• Grade 12 / Matric
• A minimum of 6 months’ experience cashier/till operations experience
• Computer literate – MS Office
• Sound numerical skills
• Strong command of the English language
• Basic customer service
• Willing and able to work retail hours

Job Description:

•  Customers at the cosmetic till point are your first priority to ensure efficient transactions takes place
• If there are no customers to attend to at the cosmetic till points you need to assist with merchandising of cosmetic products
• Escalate serious and unresolved customer complaints to manager
• Serve customers and implement a high standard of customer care and service
• Establish a professional relationship with customers
• Ensure personal and colleague’s hygiene and presentation
• Carry out and manage the Dis-Chem 5 star communication principles
• Refer cosmetic sales queries to the Cosmetic Consultant
• Be responsible for accurate cash flow
• Ensure that all line voids and price changes are approved and signed by a supervisor
• Exchange merchandise for customers and accept return goods by customers when authorized to do so
• Transact all purchases - receive and processes all payments such as cash, cards, vouchers, coupons and other payments excepted by Dis-Chem
• Answer questions regarding the store beauty merchandise when asked
• Process all loyalty cards including those of our accelerator partners (Discovery health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and E-Bucks)
• When there are no customers to attend to at the cosmetic till point, assist with merchandising duties:
• Ensure that a high standard of cleanliness, merchandising and displays are maintained in both the window area and throughout the store
• Ensure that displays are present in an attractive manner
• Ensure that all goods are correctly priced and labeled
• Adhere to stock layout principles
• Ensure that merchandising displays in cosmetics area are faced up and stocked
• Ensure that the right shelf price takers are displayed
• Ensure cash is placed in the drop safe according to Dis-Chem standard operating procedures
• Be alert and verify all payments according to Dis-Chem verification procedure
• Adhere to Dis-Chem security policies and procedures
• Ensure the use of your code and password is restricted to only you, is safe and is changed regularly
• Ensure all out going stock/ items are scanned and paid for
• Ensure that all money is strictly kept safely and securely inside the till
• Handle daily takings confidentially and only discuss it with management
• Be alert, recognize and report suspicious behaviour to management
• Keep all your daily takings (cash, cheques, vouchers, card slips, line voids and incomplete dockets) inside the till drawer until you place them in the drop safe
• Housekeeping must be in accordance to Dis-Chem standards. Make sure that your work station is always clean and tidy
• Adhere to Dis-Chem Policies and Standard Operating Procedures
• Adhere to Health and Safety rules and regulations
• Adhere to Dis-Chem Uniform and personal appearance policy

Competencies:

Essential:

• Promotions, personal selling, sales targets, customer liaison, product knowledge.
• In-depth knowledge of operating cash registers, and maintaining cash drawers
• Knowledge of processing sales, refunds and payments
• Strong command of English (written and oral)
• Accuracy
• Attention to detail
• Presentable
• Emotional intelligence
• Social awareness
• Accountability
• Problem-solving
• Analyse basic reports
• Trustworthy and honest
• Time management 

Advantageous:

• Third additional language

Special conditions of employment:

• Willing and able to work retail hours
• Reliable transport and/or reside in close proximity to the store
• South African citizen
• Clear credit and criminal records

Remuneration and benefits:

• Market-related salary
• Medical aid
• Provident fund
• Staff account 
   

go to method of application »

Job Description

• Dis-Chem Pharmacies’ in Midrand has an opportunity available for a DC Inbound Manager to join the team. The main purpose of this role will be to achieve operational excellence within the Dis-Chem Distribution Centres, incorporating inbound management predominantly. Demonstrate understanding in receiving, warehousing, picking/ packing, replenishment, manifesting/ marshalling and dispatch, in order to meet legal and

operational requirements.

Essential:

• Grade 12 / Matric
• Relevant Degree/Diploma in Logistics or Supply Chain Management
• Minimum 5 Years relevant experience in Distribution, Logistics or Supply Chain Environment
• Computer Literacy

Advantageous:

• Relevant experience in the field of Logistics/Supply Chain Management
• Experience in the Retail/Pharmaceutical Supply Chain Experience with SAP, EWM or other ERP systems

Job Specification…

• Ensure all supplier deliveries are received, checked, processed and put away within agreed timelines and according to Dis-Chem Policies and Procedures.
• Manage and interpret inbound related issues.
• Analyse and interpret all potential departmental shrinkage indicators and act accordingly.
• Plan the delivery schedules and staff requirements.
• Work with suppliers, replenishment buyers and merchants to address Inbound issues in a timely and cost-effective manner.
• Manage shelf life to ensure no short dated and/or expired stock is received as per Dis-Chem policies.
• Work with QA team to ensure stock is on the acceptable industry standard.
• Ensure optimal planning and forecasting of department resources and capacity to meet the day-to-day strategic objectives.
• Develop and Implement solutions for addressing seasonal demand, shipments and/or unique packaging.
• Ensure that all new products are received, Master data updated, DIM’s completed, and all other necessary requirements completed before sending out to the Distribution Centre.
• Manage the safe storage, exchanging and flow of Dis-Chem, CHEP and EURO pallets.
• Resolve personnel problems by analysing data, investigating issues, and identifying solutions and take corrective action.
• Ensure training of new staff in that they have the necessary tools and equipment required to perform their duties efficiently.
• Management and adherence to GWP, SHE programs and OHS act.
• Prevent and act on security or risk issues and ensure that risks are dealt with proactively.
• Manage outsourced companies, including daily and monthly monitoring of SLA`s and costs.
• Identify supplier issues that impact required financial objectives and address them at the appropriate level internally and externally.
• Manage financial indicators in line with budgets for the operations environment and adherence to corporate governance principles.

Competencies

Essential:

• English – Read, write and speak well.
• Microsoft – Excel, Word and Outlook
• Knowledge of Management Systems, Occupational Health and Safety Regulations, Public Safety and Security, Customer Service, Transportation Principles and Methods, Material Handling Standards
• Comprehensive knowledge of Store and Distribution receiving procedures with regard to ordering, receiving and stocking
• Demonstrate thorough theoretical and practical knowledge and understanding of all Distribution Centre, logistics and supply chain operations.
• Knowledge of relevant Labour Relations Acts, industry standards and training objectives
• Be able to function within a given budget, set up a budget, read and interpret financial reports and act accordingly.
• Ability to supervise staff and demonstrate personal initiative.
• Ability to remain calm and focused under pressure.
• Time management
• Trustworthy and Honest
• Deadline driven.
• Attention to detail.
• Be able to lead motivate and inspire others.
   

Advantage:

• Understand quality control analysis and coordination.
• 2nd Language – Read, write and speak.
   

Special conditions of employment:

• South African Citizen
• MIE, clear criminal and credit
• Driver’s license and/or own reliable transport
• Be able to work any shift i.e., day, night, weekends and holidays as per business requirements.
• Be willing to be rotated to where needed and must be willing to perform any other function within the Distribution Centre should the need arise.
   

Remuneration and benefits:

• Market related salary
• Medical aid
• Provident fund
• Staff account
   

go to method of application »

Job Description

• Dis-Chem Pharmacies' requires the committed services of a customer-oriented Cosmetics Consultant for their Musina Mall Store. You will be tasked with the effective promoting and selling of Dis-Chem cosmetic and beauty products, through excellent and consistent customer service.

Minimum Requirements:
Essential:

• Grade 12 / Matric
• Retail experience as a sales consultant
• Computer literate
• Willing and able to work retail hours 

Advantageous:

• Cosmetic, fragrance and/or beauty experience

Job Description:

• Escalate serious and unresolved customer complaint to the manager
• Provide a high level of customer care and service
• Demonstrate products through makeovers, cosmetics demonstration, spray promotions and/or activities
• Manage stock levels according to Dis-Chem procedures – report on short, damage and expired stock to manager
• Ensure merchandising and displays are set up attractively
• Maximise store income by achieving department, brand and vendor sales
• Keep up to date regarding products, brands and the retail industry
• Be responsible for all cosmetics, fragrances and beauty house promotions
• Manage Salon appointments
• Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations

Competencies:
Essential:

• Strong command of English (written and oral)
• Be a team player
• Provide excellent customer service
• Understand stock reports and sales (target and commission calculations)
• Work according to a task schedule

 Advantageous:

• Promotions, personal selling, sales targets, customer liaison and product knowledge
• Previous sales and promotional training
• Manage expired, damaged stock, and ensure stock rotation
• Bilingual
• Stock management

Special conditions of employment:

• Willing and able to work retail hours
• Valid driver’s license and own reliable transport
• South African citizen
• Clear credit and criminal records

Remuneration and benefits:

• Market-related salary
• Medical aid
• Provident fund
• Staff account 

go to method of application »

Job Description

• Dis-Chem Pharmacies requires a Receiving Clerk for their Masingita Store . You will ensure the efficient and accurate receiving and packing of stock in line with Dis-Chem’s SOPs and requirements, and customer needs within the store.

Essential:

• Grade 12 / Matric
• Computer literate
• Sound numerical skills
• Willing and able to work retail hours
   

Advantageous:

• Previous receiving / retail / FMCG experience

Duties and Responsibilities:

• Accurately verify, scan and capture physical goods received for the store, in accordance with company policy and standard operating procedures
• Receive all warehouse goods and invoices in accordance with company policy and procedures
• Return all unordered or damaged goods delivered to the store and accurately complete credit notes for non-acceptance in accordance with company policy and SOPs
• Verify and check deliveries and invoices for total accuracy
• Ensure goods delivered are the goods invoiced and captured in terms of quantities, variant and condition
• Assist the Receiving Manager in preparing and logging warehouse claims on the warehouse claims system
• Ensure the flow of stock receipts through receiving is maintained, that deliveries arriving are receipted the same day and sent to the floor
• Process all returns to suppliers in compliance with company SOPs
• Ensure all physical controls over the goods receiving area are in place and operational
• Maintain storerooms are in an acceptable and orderly condition
• Assist in managing and controlling high-risk stock
   

Competencies:

Essential:

• Knowledge of receiving operating procedures, administration
• Strong command of the English language
• Effective interaction with suppliers, management, reps and staff
• Sound analytical skills
• Time management
• Heavy lifting + 20kg

Advantageous:

• Bilingual
• Operating of the stock rotating system
   

Special conditions of employment:

• Willing and able to work retail hours
• Able and physically fit to lift and move heavy boxes (­+ 20kg)
• Reliable transport and/or reside in close proximity to the store
• South African citizen
• Clear credit and criminal records
   

Remuneration and benefits:

• Market-related salary
• Medical aid
• Provident fund
• Staff account

go to method of application »

Job Description

• Dis-Chem Pharmacies requires an established Beauty Therapist for their Wonderboom Salon, situated in Pretoria. You will be required to create awareness that Dis-Chem offers a variety of skincare & body treatments in the Dis-Chem Beauty Salons. You will be responsible for contributing to proper client liaison & care when performing treatments.

Minimum Requirements:
Essential:

• Grade 12 / Matric
• 2 year relevant National or International Certificate or Diploma in Beauty Therapy
• Minimum of 12 months’ technical/practical experience in a professional beauty salon environment
• Computer literate
• Sound numerical skills
• Willing and able to work retail hours 

Advantageous:

• 3 year relevant National or International Certificate or Diploma in Beauty Therapy
• Minimum of 3 years' technical/practical experience in a professional beauty salon environment

Job Description:

• Provide customers with an excellent salon experience
• Perform facials, waxing, massages, manicures and pedicures in line with Dis-Chem standards
• Report on, and provide feedback to, customers’ queries, complaints and compliments
• Keep abreast of new products and treatments/service techniques
• Manage stock levels according to Dis-Chem Salon’s needs
• Ensure all relevant equipment is operational and sanitary at all times 

Competencies:

Essential:

• Possess general knowledge of skin anatomy, physiology and contradictions for skin/body treatments
• Strong command of English (written and oral)
• Be a team player, have good customer relations
• Be deadline and target driven

Advantageous:

• Soft laser and Bio-Magnetic, microdermabrasion, slimming and spray tan
• Any laser or additional salon equipment training
• Bilingual

 
Special conditions of employment:

• Willing and able to work retail hours
• Willing and able to travel to and from the store
• Fit and able to perform massage, facial and body treatments
• South African citizen
• Clear credit and criminal records

 Remuneration and benefits:

• Market-related salary
• Medical aid
• Provident fund
• Staff account

go to method of application »

Job Description

• Dis-Chem Pharmacies require an experienced Casual Cashier for their York Street store. Support customer service at point of sale while ensuring a world-class shopping experience. Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk

Essential:

• Grade 12 / Matric
• A minimum of 6 months’ experience cashier/till operations experience
• Computer literate – MS Office
• Sound numerical skills
• Strong command of the English language
• Basic customer service
• Willing and able to work retail hours

Job Description:

• Adhere to Dis-Chem’s customer service policies and procedures
• Establish a professional relationship with customers
• Report customer complaints and compliments to the Frontline Supervisor, or store management
• Adhere to the customer turnover hourly rate
• Be aware of current sales and promotions
• Ensure colleagues and customers are not exposed to any risk
• Carry out and manage Dis-Chem 5 star communication principles
• Be responsible for cash flow
• Ensure all line voids and price changes are approved and signed off by the supervisor
• Exchange merchandise for customers and accept returned goods by customers when authorised to do so
• Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
• Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
• Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
• Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
• Ensure all outgoing stock/items/scripts are scanned and paid for
• Ensure that all money is strictly kept safely and securely inside the till
• Handle daily takings confidentially, and only discuss with management
• Be alert, recognise and report suspicious behaviour to management
• Address queries regarding store merchandise
• Adhere to Dis-Chem’s security policies and procedures

Competencies:

Essential:

• In-depth knowledge of operating cash registers, and maintaining cash drawers
• Knowledge of processing sales, refunds and payments
• Strong command of English (written and oral)
• Accuracy
• Attention to detail
• Presentable
• Emotional intelligence
• Social awareness
• Accountability
• Problem-solving
• Analyse basic reports
• Trustworthy and honest
• Time management 

Advantageous:

• Third additional language

Special conditions of employment:

• Willing and able to work retail hours
• Reliable transport and/or reside in close proximity to the store
• South African citizen
• Clear credit and criminal records

Remuneration and benefits:

• Market-related salary