Job Opportunities at Capitec Bank

Purpose Statement

• Continuous business and industry research to guide the critical evaluation of new and existing software / application solutions
• Undertake impact analysis specific to solution and the changes thereof, within the solution and effected peer systems
• Identification of Risks, Issues and Decisions needed in support of project deliverables and scope.  
• Understanding and conceptualization of the MIS/Reporting requirement and need from the solution
• Leadership skills including management of teams, expectations and process, solution and operational change

Experience
Min:

• Must have proven experience as Business Analyst (BA) within a technical environment
• Working experience with SDLC

Business Analyst  

• At least 3 - 5 years’ experience as Business Analyst
• Basic project management experience 
• Qualifications (Minimum)
• A relevant tertiary qualification in Information Technology

Knowledge

Min:

Must have detailed knowledge of:

•  IT Standards and governance
• Testing practices and methodology

Ideal:

Detailed knowledge of:

• Agile development life cycle 
• Change Management
• Telecomms Environment
• Knowledge of UML and business process modelling (BPM) – EA and Visio
• Solid understanding of:
• Project Management
• Communication Skills and Conflict Management

Skills

• Strategic Thinking Skills
• Planning, organising and coordination skills
• Project Management Skills (Methodolgy Specific)
• Conditions of Employment
• A valid driver's license and own vehicle is required
• Contactable via own mobile phone

go to method of application »

Purpose Statement

• To actively drive quality, availability, and performances of systems within the Client Service Channels environment
• To continuously review and forecast system operational requirements to drive stability and performance of systems to ensure good client service
• To set standards and to provide direction to a team of IT specialists within the Client Service Channels environment (Cash Devices) to ensure strategic and technical business deliverables are achieved through the implementation of best practice system monitoring, automation, and alerting
• To ensure maintenance requests related to the Client Service Channels environment are prioritised and actioned accordingly
• To drive the resolution of system risks and high priority incidents with the delivery teams to mitigate risk

Key Duties and Responsibilities

• Adherence and Implementation of Monitoring Standards
• Administer and monitor systems and services performance including that of underlying infrastructure and Databases
• Prepare reports and ensure optimal performance and maintain records of service level agreements
• Design, implement and test to ensure efficient maintenance and compliance of all disaster recovery plans
• Schedule regular performance and load tests and provide training to upgrade product quality and standardize all artifacts
• Perform root cause analysis to ensure resolution of technical issues; work with technical staff to implement required changes with the aim of preventing recurrence of known issues
• Manage certificate renewal with vendors
• Understand data fault tolerance; Plan backups, maintain processes for recovery of data in case of emergency
• Implement processes and policies for system upgrades and patching; be aware of changes to underlying systems that can affect branch operations
• Through various proactive self-initiated projects, apply principles of continuous improvement
• Assist technical staff to check and ensure the resolution of all issues to achieve all objectives
• Determine availability of systems and it network application process
• Design and maintain all IT processes according to operation policies through standardization of methods
• Maintain and prepare all paperwork for various activities and provide performance backup to retrieve data in case of emergency
• Administer and provide an upgrade to systems and escalate issues
• Prepare and review all Service Level and Operation Metrics and KPI scorecards for service delivery
• Analyse all continuous upgrade processes through various proactive self-initiated projects to ensure efficiency
• Liaise with other teams for integration
• Sign-off pre-production releases for deployment to Production after reviewing relevant test plans and test results
• Forecast system and infrastructure requirements based on usage trends
• Ensure alignment of the product line with Capitec principles and standards - The operations manager should stay aligned with the bigger picture (eg: various Proof of concepts happening in bank and architectural principles)

Experience
Min:

• At least 10 years’ experience within the systems development environment
• At least 5 years’ experience in department /  people management
• Basic project management experience

Ideal:

• AWS Cloud experience is advantageous
• Understanding the Amazon product suite and practical implementation experience.
• Exposure to full stack development - C# preferred

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational
• A relevant degree in Information Technology
• Qualifications (Ideal or Preferred)
• A relevant qualification in Management or Similar

Knowledge
Min:
Must have detailed knowledge of:

• IT systems development processes
• Application development
• System architecture (technical design and implementation processes)
• Banking systems
• Business analysis and design
• Standards and governance
• Agile development life cycle
• Monitoring tools, processes, and applications thereof
• Testing practices

Ideal:

• Experience as Systems Operational Manager

Solid understanding of:

• Capitec Bank’s systems environment
• Capitec Bank business model
• Best practices for Quality Assurance (QA)
• Object Orientated Development environment (i.e. Java, Spring Framework JBoss)

Skills

• Communications Skills
• Influencing Skills
• Problem solving skills
• Interpersonal & Relationship management Skills
• Strategic Thinking Skills
• Negotiation skills
• Facilitation Skills
• Presentation Skills
• Analytical Skills
• Commercial Thinking Skills
• Planning, organising and coordination skills
• Attention to Detail
• Leadership Skills

Conditions of Employment

• Clear criminal and credit record
• A valid driver's license and own vehicle is required

go to method of application »

Purpose Statement

• Continuous business and industry research to guide the critical evaluation of new and existing software / application solutions
• Undertake impact analysis specific to solution and the changes thereof, within the solution and effected peer systems
• Identification of Risks, Issues and Decisions needed in support of project deliverables and scope. This also includes understanding of Project Management principles (Prince2).
• Understanding and conceptualisation of the MIS/Reporting requirement and need from the solution
• Leadership skills including management of teams, expectations and process, solution and operational change

Experience
Min:

• Must have proven experience as Business Analyst (BA) within the Credit environment

Business Analyst  

• At least 3 - 7 years’ experience as Business Analyst
• Basic project management experience 

Qualifications (Minimum)

• A relevant tertiary qualification in Information Technology

Qualifications (Ideal or Preferred)

• Bachelor's Degree in Information Technology - Computer Science

Knowledge

Min:

Must have detailed knowledge of:

• Banking and IT Standards and governance
• Testing practices and methodology

Ideal:

Detailed knowledge of:

• Agile development life cycle 
• Change Management
• Banking systems
• Credit Granting/Savings
• Collections Environment
• MIS/BI/Data Warehousing
• Knowledge of UML and business process modelling (BPM) – EA and Visio

Solid understanding of:

• Project Management
• Communication Skills and Conflict Management

Skills

• Strategic Thinking Skills
• Planning, organising and coordination skills
• Project Management Skills (Methodolgy Specific)

Conditions of Employment

• A valid driver's license and own vehicle is required
• Contactable via own mobile phone

go to method of application »

Purpose Statement

• To manage the Business Centre in terms of driving a proactive sales and service culture that will retain and grow the Business Centre client base. 
• Responsible for driving activity, planning and implementing marketing, sales, and support services strategies for the Business Centre

Experience

Minimum:

• Banking experience of at least 5 years, of which 3 years should have been spent in the Business Banking environment.
• 3 years managerial experience
• Significant experience in preparing and motivating Credit applications 
• Budgeting, forecasting, cost control and sales management experience is essential. 
• Accountability for managing a profitable cost centre. 

Qualifications (Minimum)

• A relevant tertiary qualification in Business Management or Finance

Qualifications (Ideal or Preferred)

• Bachelor's Degree in Business Management or Finance

Knowledge

Minimum:

• Business knowledge and acumen
• Understand interdependencies between industry knowledge, business and financial risks, Business banking product knowledge, pricing and taxation (to determine feasible operating tactics for the Centre to maximise total profit and minimise loss )
• People management principles and practices  
• Financial Modelling; activity based costing, financial analysis (evaluating and identifying trends), complex cash flow cycles (industry/ sector specific) 
• Principles and practices of business economics and the current business economic environment. 
• Different industry sectors and sector risk profiles/ trends; this includes an understanding of the impact of climatic conditions on markets 
• Managing Local Market (MLM) sales principles and practices to manage and optimise retention and growth within the Centre. 
• General banking practices and procedures. 
• Knowledge of competitor product offerings/ channels/ operational and marketing tactics. 
• Credit principles and practices, including an understanding of credit application, securities and 
• Legal entities (companies, close corporations, sole proprietorships etc.) in the commercial market and the legislative restrictions and requirements governing these from a financial services perspective. 
• Financial Advisory and Intermediary Services Act (FAIS) and the Financial Intelligence Centre Act (FICA). 
• Extract and apply information to CRM (Customer relationship management) strategy 
• General understanding of how Business Banking operates, as well as understanding the business risks, industry risks and financial requirements pertaining to the business market

Ideal:

• Features, benefits and value propositions of the respective company product/service offerings. 
• Multi-level products available and pricing structures
• Current taxation laws as they apply to customers. 
• A good knowledge of administration processes and procedures pertaining to Business Banking transactions

Skills

• Communications Skills
• Analytical Skills
• Interpersonal & Relationship management Skills
• Negotiation skills
• Planning, organising and coordination skills

Conditions of Employment

• Clear criminal and credit record
• Willingness to travel nationally and internationally when required
• A valid driver's license and own vehicle is required

go to method of application »

Purpose Statement

• Continuous business and industry research to guide the critical evaluation of new and existing software / application solutions
• Undertake impact analysis specific to solution and the changes thereof, within the solution and effected peer systems
• Identification of Risks, Issues and Decisions needed in support of project deliverables and scope. This also includes understanding of Project Management principles (Prince2).
• Understanding and conceptualisation of the MIS/Reporting requirement and need from the solution
• Leadership skills including management of teams, expectations and process, solution and operational change

Experience
Min:

• Must have proven experience as Business Analyst (BA) within the Digital Banking environment

Business Analyst  

• At least 3 - 7 years’ experience as Business Analyst
• Basic project management experience 
• Qualifications (Minimum)
• A relevant tertiary qualification in Information Technology

Knowledge

Min:

Must have detailed knowledge of:

• Banking and IT Standards and governance
• Testing practices and methodology

Ideal:

Detailed knowledge of:

• Agile development life cycle 
• Change Management
• Banking systems
• Digital Baking Environment
• Knowledge of UML and business process modelling (BPM) – EA and Visio

Solid understanding of:

• Project Management
• Communication Skills and Conflict Management

Skills

• Strategic Thinking Skills
• Planning, organising and coordination skills
• Project Management Skills (Methodolgy Specific)

Conditions of Employment

• A valid driver's license and own vehicle is required
• Contactable via own mobile phone

go to method of application »

Purpose Statement
To contribute towards the enhancement of Business Banking’s business and strategic capability through: 

• Interpreting business strategy and determining innovative solutions that will support strategy implementation.
• Identifying areas of business efficiency and design, and work with relevant stakeholders to implement solutions and achieve business excellence
• Identifying, enabling and maintaining strategic partnership opportunities with external organisations that will enhance Capitec’ business offering. 
• Supporting Business Bank Executives with strategic focus, work delivery and problem-solving

Experience
MINIMUM:

• Minimum of 5 - 7 years’ experience within a financial or retail environment 
• Proven experience in the development of new business cases/concepts/ideas
• Proven experience in building and managing business / partner relationships
• Proven experience in interacting/engaging and transferring knowledge effectively, to a wide range of Internal & external stakeholders, up to Executive level
• Developing financial models

IDEAL:

• 5+ years’ experience in financial services/consulting
• 2 years post-article experience

Qualifications (Minimum)

• Honours Degree in Commerce or Business Management

Qualifications (Ideal or Preferred)

• Qualified Chartered Accountant (CA)

Knowledge
MINIMUM:

• Understanding of Financial Services products and services
• Commercial business knowledge 
• ‘Start up’ type techniques and processes 
• Applying innovative and creative concepts into a practical commercial environment
• Business research techniques and models
• Strong Excel, Word, PowerPoint and Outlook capabilities
• Basic understanding of relevant legislation
• Data and analytics

IDEAL:

• In-depth industry knowledge, specifically in relation to developments (banking of the future, as well as opportunities directly or indirectly related to banking)Knowledge of advanced financial modelling skills and methods

Skills

• Interpersonal & Relationship management Skills
• Management skills
• Problem solving skills
• Researching skills
• Strategic Thinking Skills

Conditions of Employment

• Clear criminal and credit record

go to method of application »

Purpose Statement

• Continuous business and industry research to guide the critical evaluation of new and existing software / application solutions
• Undertake impact analysis specific to solution and the changes thereof, within the solution and effected peer systems
• Identification of Risks, Issues and Decisions needed in support of project deliverables and scope. This also includes understanding of Project Management principles (Prince2).
• Understanding and conceptualisation of the MIS/Reporting requirement and need from the solution
• Leadership skills including management of teams, expectations and process, solution and operational change

Experience
Min:

• Must have proven experience as Business Analyst (BA) within the environment

Business Analyst  

• At least 3 - 7 years’ experience as Business Analyst
• Basic project management experience 

Qualifications (Minimum)

• A relevant tertiary qualification in Information Technology

Qualifications (Ideal or Preferred)
Knowledge

Min:

Must have detailed knowledge of:

• Banking and IT Standards and governance
• Testing practices and methodology

Ideal:

Detailed knowledge of:

• Agile development life cycle 
• Change Management
• Banking systems
• Credit Granting/Savings
• Collections Environment
• MIS/BI/Data Warehousing
• Knowledge of UML and business process modelling (BPM) – EA and Visio

Solid understanding of:

• Project Management
• Communication Skills and Conflict Management

Skills

• Strategic Thinking Skills
• Planning, organising and coordination skills
• Project Management Skills (Methodolgy Specific)

Conditions of Employment

• A valid driver's license and own vehicle is required
• Contactable via own mobile phone

go to method of application »

Purpose Statement

Live Better 

• An opportunity to join a dynamic team responsible for the design, development, and operations of a leading Financial Services Rewards Program.
• The Live Better Rewards Program is based within the Client Value Product Line of Retail Client Experience Delivery. Live Better functions as an autonomous business unit and encompasses all aspects of the product delivery and management. 

Experience

Min:

• Must have proven experience as Business Analyst (BA) within the environment

Business Analyst  

• At least 3 - 7 years’ experience as Business Analyst
• Basic project management experience 

Qualifications

• A relevant tertiary qualification in Information Technology

Knowledge

Min:

Must have detailed knowledge of:

• Banking and IT Standards and governance
• Testing practices and methodology

Ideal:

Detailed knowledge of:

• Agile development life cycle 
• Change Management
• Banking systems
• Banking Rewards/Benefits System knowledge 
• Knowledge of UML and business process modelling (BPM) – EA and Visio

Solid understanding of:

• Project Management
• Communication Skills and Conflict Management

Skills

• Strategic Thinking Skills
• Planning, organising and coordination skills
• Project Management Skills (Methodolgy Specific)

Conditions of Employment

• A valid driver's license and own vehicle is required
• Contactable via own mobile phone