Job Opportunities at Broll

PURPOSE:

• The role is responsible for envisioning, creating and deploying innovative digital and equipment solutions that create value to our end customers and to the Broll Integrated Facilities Management Cluster. This is an exciting and impactful role that lies at the intersection of traditional business processes and new possibilities on the digital side leveraging Artificial intelligence, Internet of Things, Augmented Reality, and other emerging tools. The role will involve collaboration with sales, procurement, marketing and senior management.

DUTIES & RESPONSIBILITIES:

• Responsible for product development from concept initiation through commercialization.
• Work cross‐functionally to realize new business opportunities.
• Uses technical experience in managing projects and building systems to determine feasibility, cost, and time required, compatibility with current system and future development applications.
• Setup, initiate, lead & drive projects to enable functions within the digital era.
• Ensure that change management is fully integrated into processes and approach to defining roadmaps and rolling out and supporting digital solutions across the cluster.
• Prepare cost‐benefit analyses for projects and assist business stakeholders in prioritizing projects submitted to clients. Work with stakeholders and project teams to prioritize requirements.
• Research, review, analyze the effectiveness and efficiency of existing requirements‐gathering processes, and develop strategies for enhancing or further leveraging these processes.
• Manage the design, development, and deployment of digital solutions to support the IFM functions of the business.
• Provide compelling Client‐Centric Solutions focusing on client experience, delivering value to the Centre and enabling a truly digital organization.
• Participate in trials and the piloting of new tools; provide appropriate support and expertise in testing
• procedures and the development of appropriate testing standards, testing and distribution, implementation and reporting; tracking and project planning support;
• Provide support and solutions for the integration of individual systems as well as to ensure a level of interoperability when required;
• Design and maintain a framework which guides all information systems integration and development, and a methodology which provides effective and responsible information management practices; and
• Define and sustain change control procedures which discipline the applications development process,
• ensuring that adjustments to client requirements are effectively rationalized and, when approved, adequately funded.
• Liaise and engage with other organizations (within and outside government) to exchange best practices
• and explore alternative approaches on digital solutions;
• Stay abreast of current and evolving best practices and digital technology trends in the market.
• Look for opportunities to leverage technology to achieve business unit objectives.
• Be a partner and enabler ‐ leverage cross‐functional teams & partnerships; provide greater visibility on our projects
• PREFERRED PERSONALITY TRAITS:
• A life‐long learner who has a demonstrated track record of constantly learning and updating skills
• Common sense approach to problems
• Pleasant, outgoing and energetic personality that collaborates easily, but does not shy away from healthy conflict.
• A strong business focus, ownership and inner self‐drive to solve real‐world impactful problems with innovative digital solutions.
• Has a bias for action and brings a sense of urgency and ownership to all tasks
•  Strong planning and organization skills, with the ability to manage multiple complex projects and multiple stakeholders

QUALIFICATIONS, EXPERIENCE & SKILLS:

• Bachelors degree or equivalent experience in Instrumentation and Control Engineering, Chemical,
• Electrical Engineering, Mechatronics or related engineering / technical field plus 3‐5 years relevant experience OR M.S. (or equivalent experience) or MBA in Product Management, Project Management or related management plus 3 years relevant experience
• Experience in facilities management IoT products and solutions
• Experience as a digital product features owner including ensuring that product components in the system are properly envisioned, scoped, developed/sourced, launched, and supported.
• At least two years of relevant industry experience.
• Digital dexterity: must be a “digital native” who is comfortable using digital tools and solutions, has a basic level of understanding required to interface with the digital professionals, and has the aptitude and willingness to learn and grow in this area
• Strong communications skills in English across all levels of the organization
• Preferred Qualifications:
• MBA in Marketing or M.S. (or equivalent experience) or PhD in the above areas. In depth knowledge of developing and deploying digital solutions involving Internet of Things, Data analytics, etc.
• Prior experience in Digital or equipment marketing including tee up and execution of digital concepts, digital product life cycle management etc.
• Experience working with national and global stakeholders.
   

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PURPOSE:

• The Head‐Finance and Digital Solutions responsibilities include complex data analysis, budget forecasting, overseeing accounts and budgets, and making strategic financial decisions that will promote long‐term financial gain. The candidate must have extensive experience within the facilities management financial sector with a strong financial vision and insight to match as well as extensive experience in developing and driving digital

solutions.

DUTIES & RESPONSIBILITIES:

• Direct and monitor all financial activity of the organization
• Manage the cluster’s cash flow
• Outline and implement budget plans
• Prepare company financial statements monthly and annually, as needed
• Oversee all accounting work and set up internal and external audits to ensure the accuracy of information
• Use data analysis to strategically forecast financial trends
• Work with and advise the investment team on solid financial decision making to increase profits and minimize losses
• Provide strategic financial planning advice to the COO for long‐term growth
• Establish internal work processes for financial department (including accounting and billing) and monitor their progress
• Analyse and interpret financial data and present the information with reports and presentations to the
• COO as well as to the Group board of directors
• Manage cash from any outside grants or funding
• Stay abreast of current market trends and patterns and act accordingly
• Asses company spendings and work to reduce costs
• Manage the finance department, training any new employees as necessary
• Have a clear understanding of and adhere to current laws and regulations
• Build and execute strategic plans for enterprise technology solutions, including technical leadership and architectural direction
• Lead, oversee and define best practices for technology and platform solutions, technical and quality standards and developer processes
• Evaluate and recommend new technologies on a regular basis to maintain technical excellence and development efficiencies both for internal use and to better service enterprise clients
• Drive, oversee, and provide thought leadership for technology and development, internally and externally.
• Lead and define technology / development / platform engagement objectives, strategy and approach while developing and maintaining relationships with key client stakeholders
• Act as a hands‐on solution architect and technical lead for client Engagement teams; with the ability to manage multiple client engagements concurrently
• Evaluate technologies and advise on technical challenges and risks, costs and benefits, and alternative solutions
• Define and ensure best practices and compliance to software development standards are upheld across teams.

QUALIFICATIONS, EXPERIENCE & SKILLS:

• Minimum of Bachelor's degree in Business Management, Finance, Accounting, or related field
• Master's degree and/or CPA preferred
• 5+ years’ experience in a senior finance position
• Minimum of 3 years in a leadership role leading technology and development, and the creation of outstanding technology solutions within software applications
• Proficiency in Microsoft Suite and other business software
• Extremely knowledgeable in financial forecasting, accounting principles, and financial data analysis
• Strong interpersonal skills with the propensity to successfully foster new and maintain long‐standing business relationships
• Excellent communication skills, both orally and written; skilled in the art of negotiation
• Ability to multitask, prioritize and delegate responsibilities in an effective and efficient manner
• Outstanding integrity, solid moral judgment, and the ability to make important decisions under pressure
• Expert problem solver, analytical thinker, and decision‐maker
• Possess strong leadership skills and business acumen
• Extensive experience architecting and delivering Enterprise/Digital/Ecommerce/Cloud solutions across channels and within the constraints of policies and/or compliance regulations
• Strong interpersonal skills to facilitate working and problem‐solving with others as well as excellent written and verbal communication skills, confident public speaking/presentation skills and the demonstrated ability to adapt to a rapidly changing environment
• Able to identify and anticipate and technical issues while providing solutions with the context of clientsituation
   

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PURPOSE:

• Responsible for the successful leadership and management of the integrated solutions leg within the Broll IFM cluster. The Managing Director supervises and stirs all operations, people and ventures in order to maintain and grow the IFM business.

PRIMARY SKILLS & REQUIREMENTS:

• Making difficult decisions when required
• Strong at communicating.
• Develop and execute the company’s business strategies in order to attain goals.
• Provide strategic advice to the cluster COO and reporting to the board.
• Prepare and implement comprehensive business plans.
• Plan cost‐effective operations and FM market development activities.
• Establish policies and FM services specific guidelines.
• Build long term, trusting relationships with shareholders, business partners and authorities.
• Oversee the division’s financial performance, investments and other business ventures.
• Supervise the work of executives providing guidance and motivation to drive maximum performance.
• Ensure a positive work environment.
• Ensure performance appraisal, training and professional development activities.
• Reward performance, prevent issues and resolve problems.
• Execute public speaking and representational appearances in a professional manner.
• Analyse problematic situations and occurrences and provide solutions to ensure company survival and growth
• Further develop and enhance company culture.
• Ensuring company policies and legal guidelines are clearly communicated.
• Assessing, managing, and resolving problematic developments and situations.
• Building and enhancing the company’s public profile at events and speaking engagements.
• Strong analytical, critical thinking, and problem‐solving skills.
• Able to excel in high‐pressure situations.
• Excellent organisational and leadership skills.
• In depth knowledge of market changes and forces that influence the company
• Familiarity with corporate law and management best practices
• Superior quantitative and qualitative analytical skills

QUALIFICATIONS, EXPERIENCE & SKILLS:

• MSc degree in business administration or equivalent
• Previous working experience as Managing Director for minimum 3 years
• Proven track record of managing and leading successful and profitable integrated facilities management solutions within the South African FM industry.
• Proven experience in managing National Facilities Management Contracts with a minimum annual revenue of above R20 Million.
• Proven track record of successfully developing and rolling out technological solutions within facilities management.
• Minimum 3 years as an operations executive within facilities management
• Proven track record of engaging with government and private sector in driving transformation and skills development

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POSITION PURPOSE

• Responsible for collecting monies owing in respect of properties managed by the company. Responsible for performing collection activities associated with various accounts. Reviews accounts, determines probable reasons for account status, and contacts clients to resolve the delinquencies. Utilises various techniques, as circumstances indicate, to promptly collect on accounts. Ensures that the Company's professional image is maintained.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

Assumes responsibility for the effective and professional performance of collections functions.

• Processes and reconciles all monthly licence and service fees and verifies the status of the accounts.
• Follows up on accounts by telephone, personal contact, and e-mail correspondence to secure a satisfactory resolution to the repayment problem. Discusses possible financial arrangements, informs clients of potential legal actions, and suggests financial counseling to arrive at suitable payment arrangements. Continues to collect until the account becomes a write-off, bankruptcy, or attorney account. Makes early contact with clients to collect and keep them informed of account status. Records all status changes on the account indicators module of the system to relfect the current arrears situations of all accounts.
• Utilises effective human relations skills and various forms of persuasion to present a positive Company image in an already negative situation. Calms irate clients and answers questions and complaints relevant to Department functions. Determines reasons for delinquencies and works toward permanent solutions. Minimizes losses by early actions.
• Utilises further appropriate collection methods if initial attempts do not secure required payment. Recommends extensions of due dates. Suggests consolidations and financial counseling.
• Posts approved extensions and notifies clients of new due date by mail.
•  Performs collections efforts in accordance with Company policies and procedures and ensures they are legally compliant.

Assumes responsibility for the efficient administration of collections activities.

• Keeps accurate and up-to-date activity reports on late, potentially late, and accounts.
• Documents and keeps the debtors system updated of all collection actions taken, including telephone conversations, alternative financial arrangements, and correspondence on computer.
• Researches accounts that appear on late and potentially late records to ensure that Company errors are detected promptly. Provides clients the opportunity to fully explain their account status.
• Ensures both monthly and ad-hoc invoices and statements are sent out timeously.
• Controls and monitors payments in terms of licence fees, development fees, training and support charges etc.
• Liaises with customers as appropriate
• Handles queries efficiently and diplomatically
• Queries short payments
• Ensures the daily receipting and processing of debtors payments
• Liaises with book keeping and accounting staff re bank account deposits, queries and mis-allocations
• Generally ensures that:
  • Licences (and other charges) are paid by the 7th of each month
  • Letters of demand after the 7th to defaulting debtors
  • Controls and administers legal processes for the recovery of charges due
• Motivation and processing of write-offs

Assumes responsibility for timely and accurate preperation and submission of management reports.

• Preparation of detailed debtors reports and graphs illustrating weekly and monthly collections:
• Weekly/monthly arrears against billings (debtors day calculations)
• Monthly graph of weekly collections against previous month/year
•  Preparation and submission of attorneys’ reports on all legal matters
• Reconciliation of bank statements (where appropriate) and tenants’ accounts

Assumes responsibility for ensuring that professional business relations are established and maintained with clients and external contacts.

• Maintains the Company's professional reputation throughout collections operations and in all contacts with clients.
• Maintains confidentiality.
• Develops contacts with credit bureaus and other financial institutions. Uses shared information to effectively minimize Company losses.

Assumes responsibility for establishing and maintaining effective communication and coordination with Company personnel.

• Assists area personnel as needed.
• Keeps management informed of activities, progress toward established objectives, and of any significant problems.
• Attends and participates in meetings as required.

Assumes responsibility for related duties as required or assigned.

• Stays informed of changes in collections policies, procedures, and related legal requirements.
•  Ensures that work area is clean, secure, and well maintained.

PERFORMANCE MEASUREMENTS

• Problem accounts are closely monitored and reviewed.
• Appropriate collections actions are instituted which are in accordance with established Company policies and are legally compliant.
• Outstanding accounts are promptly collected. A delinquency ratio which meets management standards is maintained.
• Professional business relations exist with clients. Clients are properly assisted with their financial problems and their questions are courteously answered.
• Required reports and records are accurate and timely.
• Good working relations exist with area personnel and with management. Management is appropriately ` informed of area activities.

QUALIFICATIONS, EXPERIENCE & SKILLL:

EDUCATION/CERTIFICATION:

• Matric with Bookkeeping
• 3 Years related experience
• Essential own transport
• Prior experience in property related field would be recommended but not a requirement

REQUIRED KNOWLEDGE:

• Knowledge of collection procedures and related laws and regulations.
• Understanding of Company policies. Familiar with default and enforcement clauses.

EXPERIENCE REQUIRED:

• Previous collection experience.

SKILLS/ABILITIES:

• Accuracy and thoroughness in work.
• Excellent communication, telephone, and public relations skills.
• Ability to work well independently.
• Ability to work well in stressful situations.
• Ability to operate related computer applications and other business equipment including calculator, copy machine, printer, credit bureau terminal, telephone, fax.
   

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PURPOSE:

• The office assistant duties and responsibilities include providing administrative support to ensure efficient operation of the office. Supports managers and employees through a variety of tasks related to organization and communication. This role is responsible for confidential and time sensitive material. Familiar with a variety of the field's concepts, practices, and procedures. Ability to effectively communicate via phone and email ensuring that all Administrative Assistant duties are completed accurately and delivered with high quality and in a timely manner. May direct and lead the work of others. Rely on experience and judgment to plan and accomplish goals and a wide degree of creativity and latitude is expected.\

DUTIES & RESPONSIBILITIES:

• Administrative assistant responsibilities
• Prepares letters, memos, forms, and reports according to written or verbal instructions.
• Manages calendars and schedules appointments.
• Answer and direct phone calls
• Maintain contact lists
• Produce and distribute correspondence memos, letters, faxes, and forms
• Assist in the preparation of regularly scheduled reports
• Develop and maintain a filing system
• Order office supplies
• Book travel arrangements
• Submit and reconcile expense reports
• Provide general support to visitors
• Provide information by answering questions and requests
• Research and creates presentations
• Generate reports
• Handle multiple projects
• Develop administrative staff by providing information, educational opportunities, and
• experiential growth opportunities
• Ensure operation of equipment by completing preventive maintenance requirements; calling for
• repairs; maintaining equipment inventories; evaluating new equipment and techniques
• Maintain supplies inventory by checking stock to determine inventory level; anticipating needed
• supplies; placing and expediting orders for supplies; verifying receipt of supplies
• Maintain professional and technical knowledge by attending educational workshops; reviewing
• professional publications; establishing personal networks; participating in professional societies
• Contribute to team effort by accomplishing related results as needed
• Carry out administrative duties such as filing, typing, copying, binding, scanning, etc.
• Organize travel arrangements for senior managers
• Write letters and emails on behalf of other office staff
• Book conference calls, rooms, taxis, couriers, hotels, etc.
• Handle sensitive information in a confidential manner
• Take accurate minutes of meetings
• Develop and update administrative systems to make them more efficient
• Resolve administrative problems
• Receive, sort, and distribute the mail
• Provide polite and professional communication
• Administrative assistant requirements:
• Knowledge of office management systems and procedures
• Excellent time management skills and ability to multi‐task and prioritize work
• Attention to detail and problem solving skills
• Excellent written and verbal communication skills
• Strong organizational and planning skills
• Proficient in MS Office
• Administrative assistant skills & proficiencies
• Reporting Skills
• Administrative Writing Skills
• Proficiency in Microsoft Office
• Analysis
• Professionalism
• Problem Solving
• Verbal Communication

REQUIRED SKILLS:

• Ability to type at least 45 words per minute.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Proficient with Microsoft Office Suite or related software.

QUALIFICATIONS & EXPERIENCE:

• High school Matric certificate a minimum, tertiary qualification advantageous
• Minimum 5 years’ experience in a similar office assistant role
• Clerical experience preferred.
   

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POSITION PURPOSE

• Responsible for analysing and reconciling detailed general ledger accounts as assigned. Keeps records and accounts accurate and current. Researches and resolves discrepancies and accounting errors. Completes related reports, summaries, and records. Creates monthly expense reports. Performs related clerical duties.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

Assumes responsibility for the accurate and timely completion of assigned accounting functions.

• Reviews source documents and records daily transactions. Balances and posts daily write-ups and journals.
•  Computes figures and prepares recurring account statements.
• Posts a number of transactions to the appropriate general ledger account.
• Reconciles general ledger accounts as assigned.
• Performs miscellaneous filing/sorting of checks, journals, daily write-ups, etc.
• Completes required records and reports and maintains files. Creates expense reports as assigned.
• Completes various accounting functions in accordance with established policies and procedures, including:
• Prepare monthly financial reports
• Assistance in the budget process and review thereof
• Assistance in monthly forecasts and review thereof
• Bank reconciliations
• Ensuring all invoices for the period have been authorised and captured in creditor module, verifying that expense allocations are accurate and posting authorized batches
• Verify payment batches and authorization of payments on the bank account.
• Creditors reconciliation’s
• Debtors reconciliations, Invoicing, receipting
• Reconciling general ledger to debtors ledger, Balance sheet and income statement, loan balances, company accounts
• Preparing trial balances from source documents
• Preparing balance sheets and income statements
• Preparing notes to the reports
• Consolidations
• Preparing monthly group consolidation
• Filing copies of final monthly reports
• Maintaining back ups of accounting package data
• Participate in annual audit
• Statutory and municipal returns
• Complete and submit all statutory and municipal returns
• VAT reconciliations, Submissions and payments
• Assistance with importing bank statements where necessary and posting transactions
• Calculation of provisional payments to owners and monitoring of cash flow
• Preparation of rental and cash transfers
• Calculation and verification of management fees
• Verifying and authorizing salaries for recoverable staff salaries
• Maintaining fixed asset register as well as calculation of depreciation
• Amortization of lease commission
• Sectional Title experience
• Experience in audits and liaising with auditors

Assumes responsibility for effectively researching, tracking, and resolving accounting problems and discrepancies.

Assumes responsibility for establishing and maintaining effective communication and coordination with area personnel and with management.

• Maintains regular contact with other departments to obtain information and/or to correct transactions.
• Assists accounting personnel as needed.
• Keeps management informed of area activities and of any significant problems. Reports the status of all account reconciliations to the Controller.
• Attends and participates in meetings as required.

Assumes responsibility for related duties as required or assigned.

• Ensures that work area is clean, secure, and well maintained.
• Completes special projects as assigned.

PERFORMANCE MEASUREMENTS

• Accounting documents, records, and reports are accurate, current, and timely.
• Accounting errors or discrepancies are promptly discovered and resolved (or referred).
• Good communication and coordination exists with Company personnel. Assistance and support are provided as needed.
• Management is appropriately informed of area activities.
• Accounting functions are completed in accordance with established standards, policies, and procedures.

QUALIFICATIONS, SKILLS & EXPERIENCE

EDUCATION/CERTIFICATION:

• Matric or accounting diploma or part B Comm or similar degree
• Additional accounting or bookkeeping coursework preferred.

REQUIRED KNOWLEDGE:

• Knowledge of basic accounting concepts and procedures including account reconciliation.
• Knowledge of related computer applications.

EXPERIENCE REQUIRED:

• One to two years of previous accounting experience preferred.

SKILLS/ABILITIES:

• Well organized and detail oriented.
• Good math skills.
• Good attention to detail and accuracy.
• Cooperative and willing to assist others.
• Able to use PC, calculator, and other basic business machines.