Job Opportunities at Beekman Group

Key Performance Areas:

• The successful candidate will be responsible for servicing and maintaining all electrical aspects of the resort. Must be prepared to work a 6-day week, shifts, public holidays week-ends and overtime. Will be required to manage staff and liaise with service providers to achieve desired standard. 

Position Requirements:

• Minimum 3 years’ experience in a similar position
• Solid understanding of technical aspects of electrical systems and repair knowledge
• Excellent planning and leadership abilities
• Installing, maintaining and repairing electrical control, wiring and lighting systems
• Performing general electrical maintenance
• Inspecting transformers, circuit breakers and other electrical components
• Troubleshooting electrical issues using appropriate testing devices
• Un-endorsed code B drivers’ licence and valid matric
• Computer literate.
• Live in position

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Key Performance Areas:

• Procurement expertise & experience (minimum of 3 years)
• Analytical skills
• Strong negotiation skills
• Impeccable time-management
• Financial experience
• Great relationship management
• Ethical standards
• Contract management
• Strategic thinking
• Procurement process improvement
• Risk management
• Compliance ethics
• Inventory & Logistics management
• Performance monitoring & reporting
• Ability to adapt to change
• Be deadline orientated & have ability to work under pressure
• Excellent decision-making skills
• Un-endorsed Code 08 driver’s license
• Excellent interpersonal skills
• Above average computer literacy 

Person Requirements:

• Matric or Grade 12 equivalent
• Analytical
• Competitive
• Dynamic
• Performance driven
• Self-Starter
• Excellent interpersonal and communication skills
• Attention to detail
• Be of Sober Habits
• Qualifications: Tertiary qualification advantageous

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Key Performance Areas:

• Provides monthly and weekly reports of all sales transactions
• Assists team leaders and guides with all correspondence and points
• Liaise with Head Office on a daily basis with all correspondence queries
• Is able to demonstrate sound administration skills and using own initiative
• Has high level of computer literacy and experience in using MS Outlook, Word, Power point and Excel or system used in the department
• Has good grammar and communication skills
• Understands the importance of responding to all e-mail correspondence within stipulated business rules and time frames
• Adherence to the department SLA’s
• To be able to complete comment cards
• Service the department’s correspondence hunt line and web support for members
• Assist the department with inbound when call volumes escalate
• Ability to co-ordinate all data and generate reports accurately according to deadlines
• Key Account Clients: Enquiries, Bookings, Cancellations, Refunds, Support Enquires and Escalations for site updates, including STO / Travel Agents and OTA’s
• Group Bookings Support 

Requirements:

• Matric
• Minimum of 2 years relevant experience, in a travel services environment
• Highly computer literate
• Above average Microsoft Excel skills
• Excellent interpersonal skills
• Excellent communication skills, both verbal and written
• Strong attention to detail
• Self-motivated
• Ability to work under extreme pressure
• Ability to work with multiple tasks simultaneously
• Good administrative and planning skills
• Ability to work independently, and as part of a team
• Commitment to delivering service that exceeds our customer’s expectations.
• The successful candidate will be required to work shifts, including Saturdays.   

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Key Performance Areas:

• Assisting and advising members who may be choosing from a variety of holiday options.
• Processing payments and sending confirmation details to customers.
• Sorting out any issues that may arise with bookings or reservations.
• Selling and promoting reservation services and answering any questions members might have about the reservation process.
• Up-selling, when appropriate, by informing members of additional services or special packages.
• Providing support to members who may need to amend or cancel a reservation.

Position Requirements:

• Matric with 2 years relevant Call Centre & Customer Service experience
• Experience working in sales or customer service, preferably in the hospitality or travel industry
• Excellent written and verbal communication skills in English
• Multi-tasking and time-management skills, with the ability to prioritize tasks
• Ability to work under pressure

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Key Performance Areas:

• Hiking and guiding, leading groups on outdoor excursions, providing information on flora, fauna, and geography. Responsibilities include ensuring safety, interpreting nature and enhancing participants outdoor experiences. Strong knowledge of local ecosystems, navigation skills, and first aid essential. Excellent communication and leadership abilities are crucial for fostering and enjoyable and educational hiking experience.
• Handle all guest related queries including information on promotions, functions, events, and general questions about the Resort.
• Assist in taking equipment and activity bookings.
• Ensuring activity sales are at highest level and helping to achieve monthly budget.
• Ensuring quality and service standards for water sport activities are always above 85% on survey success PI level.
• Assist with promotions, functions, and events.
• Ensuring guest and staff safety during activities and all safety documentation signed as per countries regulations.
• Skippers guided scenic boat cruises.
• Operate and run all water sport and beach activities like stand-up paddle board classes, pedal boat races, fishing lessons etc.
• Strat plan new water sport activities and events
• Child mind kids- love for children – facilitate and arrange kids and family water sport entertainment games and activities.

Skills & Qualifications:

• Matric or equivalent essential
• FGASA Level 1 qualification with valid PDP essential
• Strong verbal and written English skills including an additional South African language.
• Experience in a public relation, guest services, resort/recreational, camp, or related field.
• An extrovert who loves to display theatrics when dealing with Guests.
• Ability to interact with a mixed audience of all ages and demographics.
• Ability to speak on a microphone.
• Strong creative writing skills
• Exceptional presentation, communication, and organizational skills
• A hunger for knowledge of wildlife and conservation-related issues
• Team driven, detailed, flexible and commitment to guest satisfaction.
• Aptitude to construct and learn entertainment routines and scripts.
• Exceptional improvisational skills 

Qualifications:

• Matric or Grade 12 (Compulsory)  
• Child minding (Advantage)
• Valid Driver”s Licence

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Key Performance Areas:

• Take lead on small Team on daily operations
• Keep departmental process and procedures in place
• Roster Staff
• Quality control on department and department processes
• Onsite training to department Staff
• Plan, set up, promote, facilitate and arrange Children’s, Adults and family water sports and non water sports entertainment, games and activities
• Facilitate and arrange all and any entertainment and promotional water sports activities & events
• M.C events
• Handle all guest queries including information on promotions, functions, events, and general questions about the Resort
• Communicate all necessary and correct information in a professional manner
• Record and communicate all guests comments & complaints
• To be pro-active and use initiative with customer service and complaints
• Ensure prescribed standards are maintained in terms of maintenance, security, marketing, public relations, operations and hygiene within the prescribed working area and especially with regard to all guest water sport entertainment facilities & equipment
• Up sell all Resort areas
• Promote brand to business, events, communities, schools, charity and other
• Participate in Social Responsibility Activities
• Set-up and lead water sports and non water sport entertainment events
• Planning of new entertainment programmes
• Assist the Resort Manager with any entertainment & promotional activities
• Responsible for and ensure a high level of personal service & be highly visible to guests & staff alike
• Responsible for and to ensure that pleasant, friendly and helpful behaviour is maintained at all times
• Have a thorough knowledge of all facilities and services offered by the Resort
• Provide courteous and efficient service to all guests
• Maintain at all times the highest standard of appearance and skills, according to Company Policy
• Ensure a professional image at all times
• Attend and be attentive to training as and when required
• To be familiar with staff and Company rules and policies, as well as the Fire, Health and Safety and Security procedures 

Position Requirements:

• Experience in Theme Park, Cruise Liner, Children’s camps, Hotels and Resorts entertainment
• Camp councillor
• Swimmer  
• Dam and sea recreational business
• Leading kids and family games and activities
• Computer literacy and Audio visual expertise
• Crisis management
• Safety and security act (O.H.S.A)
• First Aid
• Valid Driver’s Licence
• Skipper License with a knowledge of Barge Cruisers

Qualifications:

• Matric or Grade 12 (Compulsory)
• Child minding (Advantage)