Job Opportunities at Absa Group Limited (Absa)

Job Summary

• Support the Relationship Executive in the optimisation of profit and economic value for portfolios of Growth Business key account clients requiring medium to high complexity commercial banking requirements by focusing: a) origination efforts to quire new clients; b) cross-sell to existing client base; c) coverage efforts to service clients in accordance to the segment CVP

Job Description

• Portfolio Management: Ensure appropriate management of respective portfolios that includes but not limited to client engagement, portfolio performance management, reporting and executing of client requirements
• Business Development: Agree financial targets/new business targets and set out tactical plans to achieve this on an annual basis |
• Risk Management: Ensure that portfolio meets the required risk management standards

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• Build high-performing, scalable, enterprise-grade applications & build capability in others to do the same. This includes but is not limited to applying critical thinking, design thinking and problem solving skills in an agile team environment to solve complex technical problems (Front End, Back End and Integration) with high quality solutions & leading all phases of the development lifecycle to deliver.

Job Description

DevOps

•  Apply critical thinking, design thinking and problem solving skills in an agile team environment to solve complex technical problems (Front End, Back End and Integration) with high quality solutions
•  Contribute to and in some cases lead all phases of the development lifecycle including e.g. design process
•  Determine operational feasibility of solutions by evaluating analysis, problem definition, business requirements, solution development and proposed solutions
•  Develop high quality software / application design and architecture in a test driven & domain driven / cross domain environment
•  Quickly produce well-organised, optimized, and documented source code to deliver technical solutions
•  Ensure designs & solutions support the technical organisation principles of self-service, repeatability, testability, scalability & resilience
•  Apply general design patterns and paradigms to deliver technical solutions
•  Create & Maintain Sophisticated CI / CD Pipelines (authoring & supporting CI/CD pipelines in Jenkins / Azure Devops or similar tools and deploy to multi-site environments – supporting and managing your applications all the way to production)
•  Use & configure modern observability techniques to provide a deeper understanding of the application. To do this, leverage e.g. aggregated logging via ELK stack, metrics via Prometheus / Grafana / NewRelic and distributed tracing like Zipkin/Jaeger etc.
•  Automate tasks through appropriate tools and scripting e.g. Docker, Ansible, Kubernetes
•  Debug existing source code and polish feature sets.
•  Work with guilds and other technical SME’s to improve and evolve technical products and services
•  Apply unit testing frameworks and perform integration, validation and verification testing (apply knowledge of stubbing tools e.g. wiremock, hoverfly etc.)
•  Apply version control and related concepts and techniques
•  Align all application development & development process to Group Architecture, Security & Infrastructure guidelines
•  Work with project & program teams (when required) to plan & manage the development lifecycle e.g. releases, risk management, testing, integration etc.
•  Conduct reviews, performance monitoring & ongoing optimization and maintenance on applications
•  Stay ahead of the curve on emerging technologies and development practices e.g. scripting languages, containerization etc.
•  Contribute to the design & evolution of Group Architecture, Infrastructure & associated technical standards for the organization

People

•  Coach & mentor other engineers
•  Conduct peer reviews, testing, problem solving within and across the broader team
•  Provide technical subject matter expertise and support in the attraction and recruitment of Product Engineers for the organization
•  Participate as a subject matter expert in the development & development planning of the broader product engineering team
•  Support the people change teams in the design of adoption processes (Customer, Employee & 3rd Party Adoption)

Risk & Governance

•  Identify technical risks and mitigate these (pre, during & post deployment)
•  Update / Design all application documentation aligned to the organization technical standards and risk / governance frameworks
•  Create business cases & solution specifications for various governance processes (e.g. CTO approvals)
•  Participate in incident management & DR activity – applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents
•  Deliver on time & on budget (always)

Education

• Bachelor's Degree: Information Technology
   

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Job Summary

• Responsible for identifying and executing on continuous improvement opportunities, reporting and updating the knowledge management system.
• Oversees and conducts the conversion of data into insights that will lead to informed business decisions.
• Works directly with stakeholders within the assigned departments.
• The MI/BI Analyst will have to handle multiple simultaneous tasks, prioritize work, and remain functional under pressure, and aggressive timelines.
• Skilled in data analysis and programming, assisting the business to use the data they collect to understand trends, solve business problems, and monitor metrics.
• They assist with determining the data the company needs, structuring it in an appropriate format, analyzing the data using queries, and creating reports and visualizations for company decision-makers.
• To manipulate and prepare data for evaluation and reporting purposes, build data marts for different business users to view and use for analysis and decision making.
• To support and enhance intellectual business performance modelling and create measures that drive an optimal value management strategy.
• To enhance information in order to support optimal decision making.

Job Description

Key accountabilities 

• Deep Dive Analytics - Analyse the transactional behaviour, profitability, tendencies and trends throughout the life cycle of the client using SAS base, SAS Enterprise Guide, Advanced Excel, SQL, Visualisation tools and any tool that may be identified for analysis from time to time.  Collaborates with both business and technical teams to drive understanding of both the requirement and the solution being implemented
• Modelling - Develop end-to-end plans and designs of models required to support in-depth customer behavioural analysis and predictions.  Translate business requirements into a technical specifications
• Analytical Insights - Perform data manipulation and analytical techniques to provide analytical insights and recommendations that support decision making to the business as and when required.  Development of sustainable BI solutions to address business needs, and identify opportunities to improve processes and strategies with technology solutions and identify development needs in order to improve and streamline operations.
• Networking - Build and maintain relationships within relevant business units by creating an understanding of their requirements and gather feedback.  Liaise with stakeholders and keep them updated on progress of the development of requirements.  Communicates data driven insights to business analyst and/or business stakeholders.  Responds timeously and professionally to ad hoc business requests
• Validate, Collaborate & Research - Continuously explore ways to enhance business performance by analysing key profit / cost / process efficiency drivers, key indicators, relationships and trends.  Develop a thorough knowledge of products, systems, platforms and related reporting.

Education

• Bachelor`s Degrees and Advanced Diplomas: BMI - Business Management and Informatics
   

go to method of application »

Job Summary

• Apply critical thinking & problem solving skills to contribute to all phases of the development lifecycle & quickly produce well-organised, optimized, and documented source code to deliver high-performing, scalable, enterprise-grade applications.

Job Description

DevOps

• Apply critical thinking, design thinking and problem solving skills in an agile team environment to solve technical problems (Front End, Back End OR Middleware) with high quality solutions
• Contribute to all phases of the development lifecycle including
• Evaluate analysis, problem definition, business requirements, solution development & provide recommendations to enable the operational feasibility of solutions
• Quickly produce well-organised, optimized, and documented source code to deliver technical solutions
• Ensure designs & solutions support the technical organisation principles of self-service, repeatability, testability, scalability & resilience
• Apply general design patterns and paradigms to deliver technical solutions
• Support the development of CI / CD Pipelines (authoring & supporting CI/CD pipelines in Jenkins / similar tools and deploying to multi-site Kubernetes environments – supporting and managing your applications all the way to production)
• Use & configure modern observability techniques leveraging e.g. aggregated logging via ELK stack, metrics via Prometheus / Grafana / NewRElic and tracing using Zipkin/Jaeger
• Automate tasks through appropriate tools and scripting e.g. Jenkins, Docker, Ansible, Kubernetes
• Debug existing source code and polish feature sets.
• Work with integrated teams and other developers to improve and evolve technical products and services
• Align all application development & development process to Group Architecture & Infrastructure guidelines
• Provide input into project & program teams (when required) to plan & manage the development lifecycle e.g. releases, risk management, testing, integration etc.
• Conduct reviews, performance monitoring & ongoing optimization and maintenance on applications
• Stay ahead of the curve on emerging technologies and development practices and continuously evolve existing knowledge & skill in preparation for cross domain and other experiences e.g. Secure Side, Testing, Infrastructure solutions etc.

People

• Conduct peer reviews, testing, problem solving within and across the broader team
• Support the people change teams in the development of user material (Customer, Employee & 3rd Party Adoption)

Risk & Governance

• Identify technical risks and mitigate these (pre, during & post release)
• Update / Design all application documentation aligned to the organization technical standards and risk / governance frameworks
• Participate in incident management & DR activity – applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents

Skills and Experience Required

• Educational background in data/business analytics or basic programming and languages such SQL, ACL , IDEA, SAS, Python, Java
• Working with Files , on-prem and could database, Unstructured and semi-structured data, API’s, ETL on a large scale
• Experience in working with tools such as SQL, Alteryx, ACL/Highbond languages, IDEA analytics, MS Power platform Suite
• Basic understanding of data Visualization tools like PowerBI, Tableu, Looker or QlikView
• Able to work autonomously and in teams and eager to learn, problem solving.
• Experience with GRC tools but not essential SAP GRC, Highbond, OpenPages, TeamMate, BarnOwl and  Synergy

Education

• Bachelor's Degree: Information Technology
   

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Job Summary

• To process bank teller transactions accurately and timeously through the execution of predefined objectives, ensuring that customers are assisted promptly and in a friendly manner.. Selecting this role has a compensation & benefit impact in Kenya, TZ (NBC), Mozambique. Please contact Reward for details.

Job Description

• Execute cash & related transactions: Throughout each day, balance, control and manage the cash float by checking the amount of cash at the teller station and requesting the restocking or repatriation of cash when prescribed cash limits are reached
• Dispense and receive physical cash, cheques, travellers cheques, drafts and other financial instruments over the counter to walk in customers
• Process and encash cheques presented by customers for deposit or pay-out after checking identification, account details and other prescribed controls.
• Be vigilant for fraudulent or suspicious activities and report all concerns to the team leader or branch manager before processing the transaction or dispensing the cash Adherence to policies especially when handling with cheques, notes, ID’s, etc, under the 2 ID Buddy to prevent fraud. Refer any transactions in excess of teller mandate limits to a mandated official and / or line manager for authorisation
• Capture all transactions on the Bank system and ensure that all transactions are properly authorised before finalising the processing
• Carefully count all cash received or dispensed to ensure that errors are avoided by making use of the applicable cash counting equipment in your branch
• Reconcile own cash at the beginning and end of each day as well as when cash is restocked during the day.
• Prepare reconciliation reports for audit and management review purposes
• Ensure that journals are processed to recover charges for manual transactions processed for customers
• Ensure adherence to the SARB minimum requirements | Customer Service: Provide advice to customers on the cash and other transactions processes to ensure the smooth flow of transactions
• Exhaust all attempts to resolve customer enquiries before escalating to other departments or the line manager Provide Regular feedback to customers on the progress of their enquiries
• Explain the Bank’s procedures, security requirements (such as ID requirements when transacting) as well as service offerings available to customers
• Report customer complaints on the Bank’s Customer Care process (CCP) to facilitate feedback to improve service to customers Guide customers on how to correctly complete transaction documentation such as deposits, withdrawals, cheque requisition slips to ensure accuracy and completeness of these documents
• Ensure accuracy and efficiency when engaging with the customer.
• Ensure friendly, focussed customer interaction at all times Portray a professional image and ensure that personal appearance conforms to Absa Corporate Image standards
• Ensure adherence to the Corporate Wear policy Maintain a neat and tidy workstation at all times Pro-actively arrange your workspace to ensure sufficient stationary is in place prior to the branch opening.
• Regularly read the pricing documents relating to Teller transactions to assist clients with better solutions for their transactions and also benefit at the end of the day
• Adhere to the policy and procedure on the issuing of pins and statements in order to solution the customer at point of contact.
• Ensure migration of clients with CW transactions less than R4000 and CD of less than R8000 to Digital & Self-help channels and provide the necessary assistance.
• Maintain speed and agility at all times when assisting clients in order to minimise shortages and surpluses.
• Market products by giving out booklets or pamphlets to customers drawing large amounts of money and educate them of alternative ways on transacting.
• Educate customers on the use of the Internet Kiosk. | Identifying sales leads: Identify and action sales leads (teller prompts) and cross selling opportunities
• Explain the campaign details, during sales campaigns in brief and direct to clients to Sales Consultants for further information
• Effectively use of sales tools (e.g. teller prompts) in order to ensure the provision of leads to contribute to Branch Sales
• Take responsibility of own sales targets and assist daily by providing client solutioning according to their product needs Capture all other leads on SMD once agreed by client Follow up all leads with Sales Consultants on SMD to make sure clients are contacted 
• Compliance and Risk Management: Open & close the branch safe according to the Bank’s procedures, including physically securing the safe according to required procedures
• Conduct cash counts and visual checks as assigned by the line manager from time to time
• Ensure that all transaction records are kept and / or mailed in accordance with Bank procedures
• Keep transactions records available for control purposes Before processing transactions, verify that all information is accurate and complete in accordance with the Bank’s procedure.
• Refer any concerns to the line manager for follow up and decision making on whether to proceed Follow cash management procedures and limits as prescribed Familiarise with content of all communication, i.e. circulars, bulletins, risk day agenda’s and alerts, etc.
• Adhere to prescribed control measures to prevent fraud, losses and shortages
• Report suspicious transactions as per Money Laundering control frameworks Complete and maintain applicable registers (Teller and Key registers)
• Adhere to safety and security procedures and follow prescribed instructions in event of robbery Cubicles, teller drawers and workstations to be kept locked when leaving workstation
• Follow off-line procedures and comply with all regulatory and compliance requirements
• Manage security items i.e. Cash, Teller stamps, Safe keys, combinations and FBSS cards in line with policies and procedures Up skill your knowledge regularly with policies and procedures regarding your daily teller duties, cheques, Fraud, Foreign Exchange, this will help you also to prevent fraud
• Ensure up-skilling on fault reporting and testing processes & procedures of Equipment used at teller environment i.e. note & coin counters, TCR Machines, etc.
• Adhere to end of day procedures (ABSA 3368)
• Adhere to Branch Paper mandate when processing and / or authorising transactions, ensure processing within correct limits & mandates 

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

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Job Summary

• The individual is expected to work with a senior manager/s or director to provide secretarial and administrative support. They act as the first point of contact for the manager/s during their absence. The individual will need to maintain a high degree of confidentiality at all times and to interact with stakeholders at various levels in order to deliver on the work outputs.

Job Description

Key Responsibilities

• Manage the diary of the manager, in an efficient manner by using Outlook, to set up meetings requested by the line manager or to accept meetings requested by others where the manager’s presence is needed.
• Track and monitor the acceptances and declines obtained from the relevant parties that have been invited to the meeting. Where possible, resolve issues independently but where needed escalate any concerns and issues to the manager.
• Liaise with relevant parties to re-schedule any meetings, based on a request from either the manager or the original meeting organiser.
• Print all documentation relevant to the meetings and prepare daily meeting packs and give them to the manager for their reference.
• Liaise with the in-house travel agency to make the travel bookings for any domestic and international trips the manager is required to make and in so doing ensure adherence to the required travel approval process.
• When requested to by the manager, attend in team meetings in order to take the minutes of the meetings. Ensure that the minutes are typed, approved by the meeting chair and distributed to the relevant parties within the agreed time period.
• Create socialisation rotations schedules for the direct reports of the manager, by booking meetings with key stakeholders in the bank prior to the new person joining and ensure that they are included in the formal orientation session in the individuals first month of employment.
• Arrange any venues and catering for any team events, as requested by the manager, and obtain the managers approval on any orders prior to placing them with the suppliers.
• Where teleconferences are being held, liaise with the relevant stakeholders to secure a dial in pin for the meeting. Communicate the pin's details to all meeting attendees in advance of the meeting.To manage the clients' value to Absa through optimising revenue opportunities i.e. pricing for risk in terms of the Pricing policy.
• Assist manager by being aware of the content for their emails by screen incoming emails and where possible redirecting the email to the relevant direct reports to assist with the query. Follow up for feedback with these individuals, where necessary.
• Create an online filling system to assist the manager with work prioritisation. File all emails which have already been dealt with, into the correct online folder, and bring the pending emails to his/her attention.
• Acts as the first point of contact for the manager by answering/screening and/or re-directing the telephone calls received in a professional and efficient manner.
• Assist visitors by directing them to the correct venue or person that they are looking for or by singing for the package/documentation that is being delivered.
• Assist with any typing and preparation of Word, Excel and PowerPoint documentation needed by line manager.
• Set up and maintain a well-ordered filing/retrieval system to store all printed documents away in a secure place e.g. a locked cabinet/office.
• Take charge of general office administration including ordering of stationery and groceries, restocking printers etc. Ensure that adequate reserve stock is ordered.
• Enforce company policy in terms of procedures including travel, cell phone, expense claims etc. (i.e. responsible for controlling signatures, taking policy into account, urgency and effecting timeout forwarding of documents).
• Retrieve bank property e.g.cellphones, 3G cards, laptops, access cards etc, from the direct reports, of the manager, who leave the bank and return to the relevant parties.
• Assist with any general administration e.g. photocopying, scanning, document binding etc that line manager requires.
• Based on requests from the manager, request quotes from approved suppliers and generate purchase orders
• Follow up with vendors for the delivery of items. Check the invoices against items received from vendors.
• Obtain sign off on invoices from the cost centre owner and submit to accounts payable for payment. Follow up with accounts payable when vendors advise that they have not been paid.
• On a monthly basis, review entries passed against the department's cost centre. Investigate and resolve any unknown entries with the Accounts Payable department.
• On a monthly basis, request team members to submit supporting invoices for corporate credit card expenses. Complete the reconciliations obtain the individuals signoff and submit for processing.
• On a monthly basis request cost centre reports from Finance. Check the budget run rate and Ensure that you only take decisions within mandate.

Competencies:

• Deciding and initiating action.
• Learning and researching.
• Entrepreneurial and commercial thinking.
• Relating and networking.
• Adapting and responding to change.
• Persuading and influencing.
• Creating and innovating

Education and Experience Required:

• NQF Level : NQF Level 4
• Qualifications Required (Essential): Grade 12.
• Qualifications Required (Preferred): Personal Assistant/Secretarial Diploma.
• Experience Required (Essential): 1-2 years in an administrative position, preferably with secretarial duties on a one on one basis.

Preferred

• Typing speed of at least 40-60 wpm is essential. Experienced in the use of a variety of technological office equipment e.g Printers and photocopy machine

Knowledge & Skills: 

• Focus on quality and accuracy.
• Attention to detail.
• Advanced Computer literacy (MS Office Suite, Internet and Email, PowerPoint) is essential.
• Self-confidence and interpersonal skills to interface with people at all levels within the organisation.
• Ability to work under pressure and operate independently on a high level.
• Ability to use initiative and able to act pro-actively

Education

• Further Education and Training Certificate (FETC): Office Administration (Required)

go to method of application »

Job Summary

• Apply critical thinking & problem solving skills to contribute to all phases of the development lifecycle & quickly produce well-organised, optimized, and documented source code to deliver high-performing, scalable, enterprise-grade applications.

Job Description

DevOps

•  Apply critical thinking, design thinking and problem solving skills in an agile team environment to solve technical problems (Front End, Back End OR Middleware) with high quality solutions
•  Contribute to all phases of the development lifecycle including
•  Evaluate analysis, problem definition, business requirements, solution development & provide recommendations to enable the operational feasibility of solutions
•  Quickly produce well-organised, optimized, and documented source code to deliver technical solutions
•  Ensure designs & solutions support the technical organisation principles of self-service, repeatability, testability, scalability & resilience
•  Apply general design patterns and paradigms to deliver technical solutions
•  Support the development of CI / CD Pipelines (authoring & supporting CI/CD pipelines in Jenkins / similar tools and deploying to multi-site Kubernetes environments – supporting and managing your applications all the way to production)
•  Use & configure modern observability techniques leveraging e.g. aggregated logging via ELK stack, metrics via Prometheus / Grafana / NewRElic and tracing using Zipkin/Jaeger
•  Automate tasks through appropriate tools and scripting e.g. Jenkins, Docker, Ansible, Kubernetes
•  Debug existing source code and polish feature sets.
•  Work with integrated teams and other developers to improve and evolve technical products and services
•  Align all application development & development process to Group Architecture & Infrastructure guidelines
•  Provide input into project & program teams (when required) to plan & manage the development lifecycle e.g. releases, risk management, testing, integration etc.
•  Conduct reviews, performance monitoring & ongoing optimization and maintenance on applications
•  Stay ahead of the curve on emerging technologies and development practices and continuously evolve existing knowledge & skill in preparation for cross domain and other experiences e.g. Secure Side, Testing, Infrastructure solutions etc.

People

•  Conduct peer reviews, testing, problem solving within and across the broader team
•  Support the people change teams in the development of user material (Customer, Employee & 3rd Party Adoption)

Risk & Governance

•  Identify technical risks and mitigate these (pre, during & post release)
•  Update / Design all application documentation aligned to the organization technical standards and risk / governance frameworks
•  Participate in incident management & DR activity – applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents

Education

• Bachelor's Degree: Information Technology
   

go to method of application »

Job Summary

• To provide specialist advice and support to recruit and select quality talent, through the execution of predefined objectives as per agreed standard operating procedures (SOPs).

Job Description

• To administer and offer excellent service to the internal business stakeholders:
• Ensure the effective rollout of the in the cluster by serving as a cluster super user for the end to end delivery.
• Provide cluster end users with assistance and training to enable user understanding and system utility.
• Liaise with Group Administrator to facilitate loading of training information onto the learning platform to enable both usability and monitoring of progress.
• Participate, by timeously identifying cluster learning requirements and ensuring that are factored into the learning planning and portal considerations, in the cluster roll out of the assignment of Online and offline courses to fast track the learning cycles and commitment of all employees .
• Proof read the content of all cluster specific online courses and communicate all content related issues to the content provider.
• Make use of reporting and tracking tools on Talent Learning System to create lists of people who need to complete courses or be assigned tasks, thereby enabling the learning community to track learning performance overall.
• Generate standard and responsive cluster MII to empower business dialogue and decisions on the status of learning in critical learning areas 
• Operational Effectiveness: Clear understanding of all stakeholders internally and externally to ensure appropriate level of communication Clear understanding and appreciation of position importance and impacts
• Responsible for the effective scheduling of all candidate interactions with the bank. This includes Managing the Business interviews, i.e. initial, panel and final discussions Managing Psychometrics assessment and provide business with relevant feedback
• Understands and adheres to agreed upon timeframes, policies and procedures
• Adheres to all policies and procedures relating to the recruitment process
• Check all offers before they are issued to candidates i.e. shares buy outs, conditional incentive awards , and start dates are accurate
• Responsible for the timely coordination of all background and legal checks
• Takes ownership of ensuring top class service during every interaction with candidates. This includes: Ensures that all stakeholders experience an overwhelming sense of attention and professionalism with each interaction – create a feeling of engagement and connection
• Effectively manages resolution of queries related to their function
• Adheres to all policies and procedures relating to the recruitment process and the reporting thereof Effectively co-ordinate and oversee the on boarding for all new hires
• Ensures that payroll receives all documentation prior to new hires starting 
• Audit: Responsible for consistent checks with the Resourcing office ensuring that all the data is accurate for Auditing purposes ad that relevant data is attached i.e. signed offer, business approval, checks and relevant communication from business
• Takes responsibility and accountability for integrity of system data in their part of the process – Taleo

Education

• Higher Diplomas: Human and Social Studies (Required)

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Job Summary

• To grow the Absa customer base through acquisition and increased customer profitability of the identified portfolio. Gain new customers and increase port folios of current customers through proactive attraction, cross selling, retention and contributing towards the achievement of the branch’s sales targets.

Job Description

• Financial Goals Business Risk Customer Satisfaction Colleague Support

Education

• Further Education and Training Certificate (FETC)
   

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Job Summary

• The Scrum master will be the facilitator for a product development team that uses scrum/agile as the development methodology. The scrum master will lead a team that ensures self-organisation and the ability to make changes quickly. The role will ensure that agile principles and concept are adhered to ensure effective preparation of the product backlog, sprint backlog and burn down charts.

Job Description

Delivery

•  Lead multiple sprints for teams using Agile methodology
•  Ensuring SCRUM artefacts are maintained and updated
•  Ensuring that sprints are running smoothly and corrective actions taken wherever
•  appropriate.
•  Effectively communicate to project manager/delivery manager about the progress
•  as well as blockages in the on-going sprints.
•  Ensuring all change governance and standards are adhered to
•  Ensuring code quality is maintained
•  Developing plans to ensure delivery of teams’ work.

Accountability: Transition to Agile

•  Understand current development/delivery model and guide teams to adapt agile strategy.
•  Apply best practices to implement and/or resolve adoption issues
•  Satisfactory resolution of issues raised during transition.
•  Support Project/Delivery Manager in planning and transition of releases.
•  Providing expert guidance and assistance to colleagues for successful transition.
•  Accountability: Leading others and business skills
•  Responsibility for supervising, co-ordinating, participating in, and accountable for sprints of teams located at different geographic locations.
•  Making effective use of resources during the sprint to ensure that business objectives are met and deliverables achieved to agreed time, cost and quality.
•  Familiar with the details of at least one business area and has experience of liasing with peers in that area
•  Is respected and consulted by business area peers and seen as a point of contact within the team
•  Is able to teach and coach team members to deeper understanding of Agile

Accountability: Delivery Capability

•  Ability to maintain a dialogue in difficult situations
•  Ability to coach team members and product owners in the adoption of Agile
•  Experience in maintaining and supporting multiple sprints
•  Knowledge of major functions and features of workflow analysis tools
•  Resolves major problems and fluently applies escalation and notification procedures for incidents

Accountability: Management

•  Adapts style to contribute and enhance overall team performance and works effectively with people across a wide range of disciplines and levels (both internal and external/3rd party suppliers)
•  Experienced at leading or managing a variety of teams and projects.
•  Deals comfortably with ambiguity and uncertainty and is effective when working with unstructured teams, situations and environments
•  Aware of project costs and resources, help in tracking actual against budget and managing the balance of delivery within time/cost/quality constraints

Accountability: Application Management

•  Understands how service support applies to own technical function:
•  Has experience of incident & problem management disciplines
•  Has experience of maintaining configuration items, raising changes and planning releases
•  Has good operational knowledge of the service desk and incident systems
•  Has experience in developing and maintaining technical reference documents
•  Familiar with technical documentation standards, guidelines and best practices
•  Working knowledge of scripting/utility tool component, features and facilities

Accountability: Stakeholder Management

•  Can effectively manage and develop relationships with key decision makers and stakeholders to achieve successful outcomes
•  Uses stakeholder management strategy effectively and knows how to navigate the organisation
•  The ability to facilitate and negotiate with multiple parties to bring about agreement and resolution, even when position is not initially shared by others
•  Clearly and effectively communicates difficult or complex ideas clearly to stakeholders, peers and subordinates
•  Adapts style to contribute and enhance teams performance by working effectively with people across a wide range of disciplines and levels, both internal and external.

Education

• National Certificate: Information Technology

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Job Summary

• Support high-performing, scalable, enterprise-grade application design & development in agile teams by producing, testing, documenting & reviewing source code.

Job Description

Overall Job Purpose

• To deliver the design, configuration, customisation, coding, testing, deployment, implementation, documentation, and debugging of Salesforce solutions in accordance with agreed standards and best practices.
• Work closely with testers to automate functional tests
• Perform code reviews when required 
• Diagnose production issues and provide assistance to production support staff (Third level support)
• Consistent participation in agile methodologies and practices
• Manage development timelines

Plan & Organise

• Develop and execute unit test plans.
• Assist in the preparation and documentation of software requirements and specifications.
• Plan, design and conduct tests of programs; correcting errors and re-test to achieve an error-free result.
• Provide guidance and assistance to colleagues in any aspect of program design, creation, testing and documentation.
• Take part in reviews of own work and can assist reviews of colleagues' work.

Delivery & Support

• Update, modify and enhance existing solutions.
• Configure and customize Salesforce applications in keeping with given design and specification.
• Conduct unit testing as specified in the unit test plan, and document the outcomes in order to ensure that the code developed is error free.
• Implement fixes to resolve any identified unit and system testing issues / errors.
• Assist with all test phases and implement fixes according to identified errors.
• Analyse, identify and troubleshoot issues encountered in production and / or reported by customers / users by analysing and debugging code.
• Adhere to quality guidelines and standards for all activities (e.g., naming conventions, code comments).
• Create documentation (e.g. maintenance guide) for all new projects and store the completed documentation in an appropriate repository.
• Update existing application documentation to reflect program changes.
• Work with trainers, technical writers, and Organizational Change Management professionals to develop user support materials.
• Support software implementation activities (e.g., installation, configuration, customization, integration, data migration) as required.
• Review changes made by other team members to identify discrepancies and errors and to ensure quality of work and adherence to standards and guidelines.
• Create a detailed software design at application / module level in collaboration with the solutions architect/business analyst/system analyst.
• Review test plans and test results of other team members to ensure that all test scenarios have been considered and tested.
• Review documentation created by other team members to ensure that the documentation incorporates all system development and code changes.
• Provide technical guidance and training to other developers within the organisation.
• Attend relevant project progress review sessions and provide feedback when required.
• Participate in software release and post-release activities, including support for product launch (e.g., developing demonstrations and samples).

Monitor & Evaluate

• Monitor software performance tests on new and existing programs for the purposes of correcting errors, isolating areas for improvement, and general debugging.
• Generate statistics and prepare and write reports for management and / or team members on the status of the programming process.
• Evaluate results of testing of the programs to identify scope for improvement in development activities.

Education and Experience Required

• Diploma/ Bachelor’s degree in Information Systems or related field, preferred.
• Salesforce Platform Developer I and/or Administrator certification, preferred.
• Knowledge of at least one current programming language methodology, compulsory.
• Specialization in at least one current programming language and methodology, compulsory.
• Minimum of 2 years experience in Programming in relevant programming language(s).
• Minimum 1-2 years experience in Salesforce administration and development
• Experience in Compliance Audit.
• Experience in Development.
• Experience in Administration.
• Experience in Quality Assurance.
• Exposure to key SFDC architectural concepts ( e.g. API and governor limits) and how they influence design.
• Exposure to Testing.
• Exposure to DevOps/ Release Management.

Knowledge & Skills:

• Results orientation
• Strong analytical and problem solving skills
• Excellent written and oral communication skills
• Understanding of the business context
• Team player – approachable, ability to share and consult others
• Time management – adherence to business timelines and schedules

Competencies: 

• Analysing (Proficient in)
• Delivering Results & meeting customer expectations (Awareness)
• Presenting & Communicating Information (Familiar with)
• Learning & Research (Familiar with)
• Creating & innovating (Familiar with)
• Deciding & Initiating action (Familiar with)
• Working with people (Proficient in)

Education

• Bachelor's Degree: Information Technology
   

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Job Summary

• To support the Traded Market Risk Management process through carrying out comprehensive and quality Traded Market Risk functions as identified in the Traded Market Risk Framework. The primary focus of the role is across Absa Regional Operations (ARO).
• Job Description
• Responsible for the overall management of traded and non-traded market risk for ARO entities within established frameworks, appetite and limits by ensuring that traded market risks are identified, measured, managed, reported and challenged. The individual will be the central point of contact for the business regarding the measurement, limit setting and monitoring of traded market risk. 
• The top priority for this position is providing a robust challenge to the business. The position will require an ability to directly challenge ARO trading desks on their risk taking, trading/hedging strategies, PnL and portfolio mix. As a result the incumbent will need clear and independent views with an excellent understanding of risk, PnL performance and stressed market conditions.  
• The position requires a thorough understanding of global markets, cross asset class products traded by an Investment Bank and their associated risk measurement methodologies (value at risk (VaR), stress testing, XVAs, risk mitigation and valuation).
• The role requires someone with big picture insight with an acute sense and appreciation for risk to ensure that the right balance between commercial interest and sound risk taking is achieved in support of both business growth and protection of the franchise from unexpected loss.
• The job holder should understand the CIB strategy and objectives of the wider group and continuously seek ways to contribute to these.

Education and Experience Required

• Bachelors degree – Quantitative, Business or Commerce studies
• Experience in similar environment at specialist level 8-10 years.
• Risk Management up to 8-10 years 
• Risk Analysis
• Risk Systems 
• Markets and Economics

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
   

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Job Summary

• This role will directly support the Finance Management: Chief Operating Officer and the management team, comprising 5 senior managers.
• To deliver secretarial, diary management, general office and administrative support services to manager(s) and or team(s) through the execution of predefined objectives as per agreed standard operating procedures (SOPs).

Job Description

Key Responsibilities

• Manage the diary of the manager/s, in an efficient manner by using Outlook, to set up meetings requested or to accept meetings requested by others where the manager’s presence is needed.
• Track and monitor the acceptances and declines obtained from the relevant parties that have been invited to the meeting. Where possible, resolve issues independently but where needed escalate any concerns and issues to the manager.
• Liaise with relevant parties to re-schedule any meetings, based on a request from either the manager or the original meeting organiser.
• Print all documentation relevant to the meetings and prepare daily meeting packs and give them to the manager for their reference.
• Liaise with the in-house travel agency to make the travel bookings for any domestic and international trips the manager is required to make and in so doing ensure adherence to the required travel approval process.
• When requested to by the manager/s, attend in team meetings in order to take the minutes of the meetings. Ensure that the minutes are typed, approved by the meeting chair and distributed to the relevant parties within the agreed time period.
• Create socialisation rotations schedules for the direct reports of the manager, by booking meetings with key stakeholders in the bank prior to the new person joining and ensure that they are included in the formal orientation session in the individuals first month of employment.
• Arrange any venues and catering for any team events, as requested by the manager, and obtain the managers approval on any orders prior to placing them with the suppliers.
• Where teleconferences are being held, liaise with the relevant stakeholders to secure a dial in pin for the meeting. Communicate the pin's details to all meeting attendees in advance of the meeting. To manage the clients' value to Absa through optimising revenue opportunities i.e. pricing for risk in terms of the Pricing policy.
• Assist manager by being aware of the content for their emails by screen incoming emails and where possible redirecting the email to the relevant direct reports to assist with the query. Follow up for feedback with these individuals, where necessary.
• Create an online filling system to assist the manager with work prioritisation. File all emails which have already been dealt with, into the correct online folder, and bring the pending emails to his/her attention.
• Acts as the first point of contact for the manager by answering/screening and/or re-directing the telephone calls received in a professional and efficient manner.
• Assist visitors by directing them to the correct venue or person that they are looking for or by singing for the package/documentation that is being delivered.
• Assist with any typing and preparation of Word, Excel and PowerPoint documentation needed by line manager.
• Set up and maintain a well-ordered filing/retrieval system to store all printed documents away in a secure place e.g. a locked cabinet/office.
• Take charge of general office administration including ordering of stationery and groceries, restocking printers etc. Ensure that adequate reserve stock is ordered.
• Enforce company policy in terms of procedures including travel, cell phone, expense claims etc. (i.e. responsible for controlling signatures, taking policy into account, urgency and effecting timeout forwarding of documents).
• Retrieve bank property e.g.cellphones, 3G cards, laptops, access cards etc, from the direct reports, of the team, who leave the bank and return to the relevant parties.
• Assist with any general administration that is required.
• Based on requests from the manager/s, request quotes from approved suppliers and generate purchase orders
• Follow up with vendors for the delivery of items. Check the invoices against items received from vendors.
• Obtain sign off on invoices from the cost centre owner and submit to accounts payable for payment. Follow up with accounts payable when vendors advise that they have not been paid.
• On a monthly basis, review entries passed against the department's cost centre. Investigate and resolve any unknown entries with the Accounts Payable department.
• On a monthly basis, request team members to submit supporting invoices for corporate credit card expenses. Complete the reconciliations obtain the individuals signoff and submit for processing.
• On a monthly basis request cost centre reports from Finance. Check the budget run rate and ensure that you only take decisions within mandate.

Competencies:

• Deciding and initiating action.
• Learning and researching.
• Entrepreneurial and commercial thinking.
• Relating and networking.
• Adapting and responding to change.
• Persuading and influencing.
• Creating and innovating

Education and Experience Required:

• NQF Level : NQF Level 4
• Qualifications Required (Essential): Grade 12.
• Qualifications Required (Preferred): Personal Assistant/Secretarial Diploma.
• Experience Required (Essential): 1-2 years in an administrative position, preferably with secretarial duties on a one on one basis.

Preferred

• Typing speed of at least 40-60 wpm is essential. Experienced in the use of a variety of technological office equipment e.g Printers and photocopy machine

Knowledge & Skills: 

• Focus on quality and accuracy.
• Attention to detail.
• Advanced Computer literacy (MS Office Suite, Internet and Email, PowerPoint) is essential.
• Self-confidence and interpersonal skills to interface with people at all levels within the organisation.
• Ability to work under pressure and operate independently on a high level.
• Ability to use initiative and able to act pro-actively

Education

• Further Education and Training Certificate (FETC): Office Administration (Required)

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Job Summary

• To develop tactical strategy and delivery plans, formulate associated practice/s and to ensure operational implementation and adoption i.t.o. credit risk management methodology, practice, governance and delivery objectives.

Job Description

Role Description

• This role provides an exciting opportunity to add value in the Retail Credit journey towards digitization. This is a new strategic direction for Retail Credit requiring stronger technical and analytical skills to enhance our capabilities. The Data specialist serves as a development, support and analytical expert; primarily responsible for the design, development, automation, testing, support and administration of the Retail Credit Data Services. The role will also serve as an analytical expert within capabilities with the responsibility of credit bureau reporting, strategy simulation and ad hoc analytical support. The role requires technical experience with Hadoop, traditional ETL and databases, SAS, Cobrix, SQL as well as the business acumen to empower business partners in ad hoc data preparation for analysis and automated decision requirements.
• Reporting to the Head RBB Risk Capabilities & Enablement, take responsibility for assisting to develop and implement best practice data disciplines systems and processes to ensure that the strategic objectives and regulations of Credit Risk and RBB are executable and can be controlled and monitored. The role will ultimately include facilitating the creation of data capabilities in conjunction with the Big Data teams and IT partners to enable the implementation of the strategic systems roadmap for Retail Credit, and the management of all change requirements on the systems and processes managed by Retail Credit Change and Enablement.

Key Accountabilities
Overall (Medium Term):

• Help facilitate and build on the Strategic Architecture Conceptual data design to ensure all Credit Risk requirements are addressed
• Help define a strategic roadmap to move towards the strategic concept
• Work actively with the Credit Executive team, RDS, Data Engineering, Retail IT and Product tech teams to enable the strategic roadmap and ensure accurate, timeous and relevant data is available to add value to Bank and Customer
• Define the Credit Risk data requirements in conjunction with Project, IT and Business teams
• Ensure that all third party data processes and requirements are optimized:
  • Data supplied to third parties (SACRRA, Credit Bureau etc.)
  • Data received from third parties (Bureau for real time, batch, and ad hoc, etc.)
• Work with the product and product tech teams to ensure that bureau reporting is optimized, the correct controls are in place and process is managed efficiently
• Define and implement the strategic process for all regulatory reporting (ie, Bureau reporting)
• Primary responsibility for the compliance with all regulatory credit data reporting requirements
• Work actively with the Credit risk teams to facilitate the simulation and testing of strategy and systems changes, particularly (but not limited to) Credit decisioning i.e. Powercurve, Triad, DM
• Understand and simulate the strategies in the credit systems in SAS to replicate, monitor, test, identify and resolve issues.
• Identify and implement detective and reactive measures to increase the level of control in the credit systems
• Collaborate with credit risk teams as and when required to assist with pro-active strategy design and impact assessment

Candidate Description

• The incumbent will have the opportunity of working directly across the firm with developers, operational staff, credit risk analysts, data scientists, architects and business constituents to develop logical and physical datamart(s) for generic usage.
• Furthermore, the incumbent will have the opportunity to bridge the analytical gap between capabilities and credit risk / business by making use of analytical tools to inform and monitor strategies, identify and implement controls across the credit risk systems and ensure compliance with all regulatory credit requirements.
  • Engagement with data owners and system technology teams
  • Ability to design effective and efficient data models
  • Ability to work with multiple different sourcing interfaces (O/JDBC, API, File and etc)
  • Ability to critically evaluate problem statements and suggest best practice ingestion patterns
  • Ability to work in a matrix environment and be able to manage across functional lines in order to deliver
  • Provide consistent and clear communications for planning and estimates
  • Clearly articulate problems to backend engineering teams
  • Strong problem solving, data programming and automation skills
  • Background in information systems, computer science, engineering, physics, mathematics or equivalent
  • Strong analytical and SAS programming skills
  • Ability to understand bureau reporting requirements and automate the reporting thereof from the Hadoop platform
  • Bonus: Worked on Big Data platforms (Vanilla Hadoop, Cloudera or Hortonworks)

Skill Requirements:

• Strong SQL query experience
• Strong ETL tool experience
• Strong SAS experience
• Cobrix experience
• Practical and project experience with warehousing and warehouse or transaction system design
• Practical experience with creation of dimensional and transaction data models
• Practical and project experience in ETL products, such as SSIS, Informatica and etc. 
• Project experience in relational databases such as MS SQL, Oracle, DB2, MySQL and etc.
• Firm understanding of Apache Spark Architecture and YARN (Spark application build will not be required)
• Scripting experience on Linux OS and Windows OS
• Basic programmatic experience and terminology is required
• Cobrix experience

General/qualifications

• University Degree or higher certificate in computer science or information Technology or equivalent NQF level 5 qualification or higher
• Five years+ experience within a data warehouse/mart development environment
• Three years+ experience working with SAS

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)