Job Opportunities at Absa Group Limited (Absa)

Job Summary

• Design automation testing plans and develop automation test scripts for multiple technical products / services (pre, during & post deployment) in both ‘Run & Change’ contexts and align to chosen application testing frameworks & guidelines. Testing may apply to all or a combination of the following front-end, back-end, integration, performance, scalability and regression testing of solutions. This entails full responsibility for ensuring products are protected through quantifiable test coverage & metrics.

Job Description

QA Engineering

•  Proactively contribute & participate in the full solution development lifecycle as a member of a squad / multiple squads as an QA automation specialist engineer
•  Actively participate in daily Scrum and project planning meetings.
•  Participate and analyze test automation requirements during the requirements analysis phase of technical product & service development, maintenance & optimization (across tribes & squads) – using design specifications and technical documentation (e.g. Business Briefs, User Stories, Architecture & Integration documentation)
•  Prepare QA & Automation testing documentation (planning, design, execution and sustainability)
•  Develop automation test plans
•  Develop and execute automated test scripts using various technologies (automated scripts, test harnesses, SQL scripts etc.)
•  Perform various types of automation testing (regression, integration, black box, scalability)
•  Evaluate automated test cases and analyse & report results
•  Facilitate test plan / case reviews within squads
•  Work with product engineers to evaluate software / solution quality & provide recommendations for improvement / enhancement
•  Contribute to the design and selection of testing frameworks for business applications
•  Deliver all automation & technical testing deliverables on time (always)
•  Provide the required project / scrum related information / feedback on deliverables (e.g. progress, tracking, quality etc.)
•  Conduct performance monitoring on applications / components of applications for which you’ve designed and executed test scripts / plans
•  Produce quality and testing outcome metrics and reports

DevOps

•  Follow engineering best practices and continuously improve on engineering knowledge to successfully shift our QA capability forward
•  Leverage coding language understanding & expertise to deploy testing requirements for specific products / services
•  Understand the full technical solution that is being tested – show interest and capability to run the technical solution & the ability to test the viability of the code being developed
•  Shift from testing features to supporting & being accountable for full product delivery

Risk & Governance

•  Ensure compliance with technical risk and governance requirements
•  Ensure work is compliant with automation testing frameworks and standards
•  Proactively identify and communicate risks ahead of need
•  Participate in Business Continuity, Disaster Recovery, Incident Management processes as required and implement mitigating actions

People

•  Participate in peer reviews & continuously develop automation testing awareness & capability across squads

Education

• Bachelor's Degree: Information Technology
   

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Job Summary

• Facing off with the trading desk, market risk and quants seniors and product control line we require an individual that will be able to demonstrate knowledge /experience of price testing, yield curve analysis / construction, valuation methodology, model validation, middle office, documentation, implementation of processes / procedures, best practices. 
• An ideal candidate should be familiar with new derivatives pricing techniques like OIS/CSA Aware Discounting and XVA's.

Job Description

Core Responsibilities:

• Calculation and implementation of fair value adjustments and calculations across all desks or product/asset class in the Investment Banking Construct (Rates, FX, Commodities, Equities, Credit)
• Price Testing
• Counterparty credit risk adjustment
• Exit price costs testing through Bid Offer testing
• Day 1 PnL evaluation in Illiquid markets
• Model Risk adjustments
• Escalate all material issues to the Head of Valuations Control
• Provide technical valuation support to the Front Office, Product Controllers and Senior Management both with Absa
• Lead identified special Projects and Firm wide initiatives
• Curve Construction in an illiquid market framework
• CSA/OIS discounting framework
• CVA-DVA-FVA
• New product rollout and governance
• Attendance and active participation at the Valuation Governance and Control Committee

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• To deliver customer support services to enhance the customer experience through the execution of predefined objectives as per agreed standard operating procedures (SOPs). Selecting this role has a compensation & benefit impact in Seychelles. Please contact Reward for details.

Job Description

• Customer Service: Respond efficiently, accurately and courteously to all customer service matters, complaints, requests
•  Support the development and maintenance of processes in Customer Services Centre: Adhere to all processes in the CMP Customer Services centre and identify opportunities to improve Client Servicing processes
•  Monitor and control risk associated with the Customer: Ensure that all activities performed in providing Customer Services comply in all respects with Absa's risk and compliance policies and procedures as well as legal and regulatory requirements
•  Stakeholder Management: Establish and maintain good professional relationships with relevant stakeholders so as to remain abreast of their needs and issues and respond rapidly and effectively | Self-development: Owning and being proactive about own training and development 

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
   

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Job Summary

• Do you want to be part of a go-to quant team that develops trusted model solutions for business stakeholders? Would you like to future-proof your career in a challenging and changing business environment through growing your exposure to the data and statistics field?
• Join a diverse team of dynamic model developers.  We are looking for experienced Model Development Analysts with a background as quantitative analysts developing PD, LGD and EAD models for Regulatory Capital and Impairments (IFRS9) models in a banking or consulting environment.

Please apply on the Absa Job Opportunities site for this exciting opportunity.

• We will expect you to ensure model build data are of sufficient quality.
• Develop theoretical understanding and practical application of model development methodology through model building and application experience.
• Complete statistical data analysis and produce model build documentation in an unambiguous and concise manner.
• Have the ability to integrate technical statistical experience and business knowledge.
• Ensure successful implementation of models by assisting the model implementation team through answering technical questions around the model workings.
• Ensure full governance processes for modelling are complied with from model inception and build through to validation and sign-off by completing all relevant documentation according to the Absa Model Risk Policy.
• Actively engage stakeholders (model users, validation team, monitoring team, regulators) to be fully engaged in process and delivery through email discussions, group meetings and one-on-one discussions ensuring their issues, objectives and priorities are reflected in agreed solutions.
• A successful candidate will be a South African Citizen that hold at least an honours degree in Statistics, Business Mathematics and Informatics (BMI) or Mathematical Statistics or a related field with up to 6 years’ experience in statistical model development or validation in a Business Banking or Investment Banking environment with process and people management experience preferred. Proficiency in Base SAS or SAS Enterprise Guide, SAS data steps, SAS procedures, SAS SQL, SAS Macros in order to develop statistical models.

Please submit your full CV and academic transcripts when applying.

Education

• Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)
   

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Job Summary

• In this role you will provide specialist value added service and solutions to customers to meet business growth in Trade Finance & International Banking, by customer acquisition, retention and facilitating internal and external relationships across stakeholder touch points.

Job Description

Your accountabilities will include:

• Identifying and reviewing client needs so as to provide advice and deliver products and services by maintaining a strong relationship with clients and stakeholders.
• Resolving client issues appropriately and escalate those unable to resolve to the respective banker or Regional Sales Manager
• Identifying market and industry trends, by analyzing sector research, economic periodicals and industry journals and advise CIB stakeholders and clients on these.
• Regularly identifying and reviewing client needs so as to provide advice and deliver product and services by maintaining strong relationship with customers and being solution oriented
• Joint client visit with coverage bankers to provide customer solutions, and where necessary attend, client visits alone.
• Acting as an ambassador for ABSA with clients and maintain strong long term relationship by applying formal and informal client relationship management techniques.
• Providing advice in the handling of complex client transactions by providing additional insight, detail and information on clients, where appropriate (examples would include credit arrangements or Excon dispensations)
• Educating, sensitizing and providing feedback to internal target market stakeholders regarding the joint responsibility to achieve income objectives.
• Establishing relationships with potential clients and pursue opportunities to expand CIB Trade, International Banking & Working Capital  business for the related segment/sector.
• Contracting new business opportunities by identifying current and new clients for expansion in transaction volumes and value extraction through cross selling of products or services.
• Growing own client portfolio by attracting new clients through participating in promotions, at and sales initiatives in order to achieve and exceed contracted sales targets.
• Negotiating and closing deals with customers to realize set targets.

Please send us your CV if you have:

• B Degree in Banking, Economics and Finance
• Current FAIS Qualifications required with minimum 6 months FAIS experience
• 4 years General Banking experience (advantage) plus 4 years International Banking/Trade Finance/ Working Capital advisory experience.

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)
   

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Job Summary

• To build and maintain professional business relationships across a portfolio of Private Wealth clients, by achieving financial targets, proactively acquiring new clients, and improving customer experience within the scope of the Bank’s regulatory and compliance frameworks.

Job Description

• New Business Origination Manage and grow existing client relationships Involvement in credit related tasks Involvement in Assets under Management and Investments Stakeholder Management Query resolution Risk Management

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• Provide specialist advice and support in the development of tactical strategy and plans. AND/OR provide specialist advise and support in terms of practice formulation and associated best practice improvements

Job Description

New Business Organisation:

• Devise short term tactical plans to meet annual budget and targets up to a 6 to 12 month timeframe
• Identify, develop and source new High Net Worth and Ultra High Net Worth relationships through personal and client referrals, Absa Group Limited Group internal networks and fostering greater collaboration within group and WIMI business unit
• Achieve personal targets for new and existing clients for Transactional Banking, Credit, FX. Make a contribution to referring relevant business to other parts of Wealth Advisory and/or the broader Absa Group Limited Group.

Client service - 

• Manage and Grow Existing Client Relationships
• Quarterly meetings with each client in your designated portfolio
• Undertake annual credit reviews to assess the health of your Clients financial position, with co-operation from the various teams in the region
• Maintain the highest levels of service and delivery to existing clients at all times,
• Ensuring that all teams of specialist support within the region work together to deliver client experience as well
• Act as the key contact point/ gatekeeper and coordinator for all client advice Transactional Banking, Credit, FX.
• Assist in the liaison with various internal stakeholders to assist in achieving business objectives in Structured Lending, Advisory, FX, SSG and Investment Banking fees
• Act as the key contact point for all client transaction queries across multiple locations within a Region.

Client Relationship Management: 

• Maintains highest levels of service and delivery to existing clients at all times Key contact for all banking and credit (vanilla credit) advice and client queries Key interface between clients and other parts of Absa Group Limited/WIMI and the wider Absa Group Limited Group

Involvement in credit related tasks: 

• Client interaction including: gathering of information related to Transactional Banking, Credit, FX ensuring efficient Client interactions;
• Accountable for providing information related to the security status reports and performance of financial analysis
• Ultimately responsible for ensuring that credit review processes is conducted on time
• Liaise with the product houses to ensure credit tasks related to clients in terms of credit reviews, overdrafts and home loans are completed

Governance and Control

• Ensure conformity with global and market standards of client services, regulatory compliance, KYC, product delivery and operating model.
• Ensuring that all actions are in line with procedures according to the Front Office manual.

Query Resolution: 

• Undertake query resolution related to client portfolio Act as the escalation point for serious issues related to client complaints

Operational Support: 

• Provides accurate/timely preparation of file notes, client letters and other client documentation (e.g. marketing material) for all client meetings and follow up as required
• Act as focal point for clients dealing with day-to-day administration across the range of services and products. | :

Education

• Postgraduate Degrees and Professional Qualifications: Business, Commerce and Management Studies

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Job Summary

• To process bank teller transactions accurately and timeously through the execution of predefined objectives, ensuring that customers are assisted promptly and in a friendly manner.. Selecting this role has a compensation & benefit impact in Kenya, TZ (NBC), Mozambique. Please contact Reward for details.

Job Description

• Execute cash & related transactions: Throughout each day, balance, control and manage the cash float by checking the amount of cash at the teller station and requesting the restocking or repatriation of cash when prescribed cash limits are reached Dispense and receive physical cash, cheques, travellers cheques, drafts and other financial instruments over the counter to walk in customers
• Process and encash cheques presented by customers for deposit or pay-out after checking identification, account details and other prescribed controls.
• Be vigilant for fraudulent or suspicious activities and report all concerns to the team leader or branch manager before processing the transaction or dispensing the cash Adherence to policies especially when handling with cheques, notes, ID’s, etc, under the 2 ID Buddy to prevent fraud
• . Refer any transactions in excess of teller mandate limits to a mandated official and / or line manager for authorisation
• Capture all transactions on the Bank system and ensure that all transactions are properly authorised before finalising the processing
• Carefully count all cash received or dispensed to ensure that errors are avoided by making use of the applicable cash counting equipment in your branch Reconcile own cash at the beginning and end of each day as well as when cash is restocked during the day.
• Prepare reconciliation reports for audit and management review purposes
• Ensure that journals are processed to recover charges for manual transactions processed for customers Ensure adherence to the SARB minimum requirements 
• Customer Service: Provide advice to customers on the cash and other transactions processes to ensure the smooth flow of transactions Exhaust all attempts to resolve customer enquiries before escalating to other departments or the line manager
• Provide Regular feedback to customers on the progress of their enquiries Explain the Bank’s procedures, security requirements (such as ID requirements when transacting) as well as service offerings available to customers Report customer complaints on the Bank’s Customer Care process (CCP) to facilitate feedback to improve service to customers
• Guide customers on how to correctly complete transaction documentation such as deposits, withdrawals, cheque requisition slips to ensure accuracy and completeness of these documents
• Ensure accuracy and efficiency when engaging with the customer.
• Ensure friendly, focussed customer interaction at all times Portray a professional image and ensure that personal appearance conforms to Absa Corporate Image standards Ensure adherence to the Corporate Wear policy
• Maintain a neat and tidy workstation at all times Pro-actively arrange your workspace to ensure sufficient stationary is in place prior to the branch opening.
• Regularly read the pricing documents relating to Teller transactions to assist clients with better solutions for their transactions and also benefit at the end of the day
• Adhere to the policy and procedure on the issuing of pins and statements in order to solution the customer at point of contact.
• Ensure migration of clients with CW transactions less than R4000 and CD of less than R8000 to Digital & Self-help channels and provide the necessary assistance.
• Maintain speed and agility at all times when assisting clients in order to minimise shortages and surpluses.
• Market products by giving out booklets or pamphlets to customers drawing large amounts of money and educate them of alternative ways on transacting.
• Educate customers on the use of the Internet Kiosk. 
• Identifying sales leads: Identify and action sales leads (teller prompts) and cross selling opportunities Explain the campaign details, during sales campaigns in brief and direct to clients to Sales Consultants for further information
• Effectively use of sales tools (e.g. teller prompts) in order to ensure the provision of leads to contribute to Branch Sales
• Take responsibility of own sales targets and assist daily by providing client solutioning according to their product needs Capture all other leads on SMD once agreed by client Follow up all leads with Sales Consultants on SMD to make sure clients are contacted
• Compliance and Risk Management: Open & close the branch safe according to the Bank’s procedures, including physically securing the safe according to required procedures Conduct cash counts and visual checks as assigned by the line manager from time to time Ensure that all transaction records are kept and / or mailed in accordance with Bank procedures Keep transactions records available for control purposes Before processing transactions, verify that all information is accurate and complete in accordance with the Bank’s procedure. Refer any concerns to the line manager for follow up and decision making on whether to proceed
• Follow cash management procedures and limits as prescribed
• Familiarise with content of all communication, i.e. circulars, bulletins, risk day agenda’s and alerts, etc. Adhere to prescribed control measures to prevent fraud, losses and shortages Report suspicious transactions as per Money Laundering control frameworks
• Complete and maintain applicable registers (Teller and Key registers) Adhere to safety and security procedures and follow prescribed instructions in event of robbery Cubicles, teller drawers and workstations to be kept locked when leaving workstation
• Follow off-line procedures and comply with all regulatory and compliance requirements
• Manage security items i.e. Cash, Teller stamps, Safe keys, combinations and FBSS cards in line with policies and procedures Up skill your knowledge regularly with policies and procedures regarding your daily teller duties, cheques, Fraud, Foreign Exchange, this will help you also to prevent fraud Ensure up-skilling on fault reporting and testing processes & procedures of Equipment used at teller environment i.e. note & coin counters, TCR Machines, etc.
• Adhere to end of day procedures (ABSA 3368)
• Adhere to Branch Paper mandate when processing and / or authorising transactions, ensure processing within correct limits & mandates 

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)