Job Openings at BET Software

We Want You:

• We have an awesome role for an Intermediate Infrastructure Engineer who will focus on developing the monitoring strategy for our infrastructure. A person who is capable of handling 99 problems, and solving them all. We are looking for a champ. A person who builds polite infrastructure projects –a modern digital engineer.
• The Infrastructure Engineer will assist with the design, and support the complex hosting infrastructure systems and technologies within a multi-datacenter environment. You will be very hands-on, providing a holistic view of all hosted enterprise systems, developing the monitoring strategy for our infrastructure.

You Bring:

• Certification of A+/N+, MCP, MCSE and MCITP.
• Understanding and experience with Windows servers 2012 – 2019.
• Knowledge of Disaster Recovery methodologies and best practice.
• Experience in Server Patching | WSUS.
• VMware | Virtualization.
• Understanding and experience working on OS365, Microsoft Exchange, and Active Directory.

Nice To Have:

• Cloud experience.
• Advantage Red Hat OpenShift certified - RHCE.
• Linux Certified.
• Networking Certification (Network+, CCNA).
• VMware certified - VCP.

What You’ll Do:

• Participate in design discussions with Senior Engineers.
• Assist with escalations from Infrastructure Engineer I.
• Participate in schedule tasks such as daily checklists.
• Participate in on-call rotation.
• Possess and display basic skills in the following areas:
• Technical troubleshooting,
• Vendor management,
• Customer service,
• Communication
• Project management.
• Leadership in design, implementation, and maintenance of enterprise grade monitoring solutions.
• Participate in discussions for applications performance and infrastructure outage incidents to provide monitoring observations and updates.
• Assist in schematically depicting systems architectures, topologies, hardware, software and signalling links into complete Systems configurations.
• Build and maintain Group Policy to meet organizational security standards and keep users productive.

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We Want You:

• So, you’re a person who is always on the lookout; dealing with monitoring networks and systems, detecting security threats? Well, you may just be our next Security Analyst. You will be responsible for keeping the company's security systems up-to-date, and creating documentation, as well as planning for all security-related information, including incident response and disaster recovery plans. In this role, you will also have to generate reports for IT and business managers to evaluate the efficacy of the security policies in place.

You Bring:

• Relevant Diploma/Degree in Information Technology;
• At least 2 years of previous security operation centre experience, including conducting security investigations;
• Experience in Information Security or related field;
• Experience with computer network penetration testing and techniques;
• Understanding of firewalls, proxies, SIEM, antivirus, and IDPS concepts.

Nice To Have:

• Information security professional designations such as CEH, CISSP, CISM, CISA, Security +.

What You’ll Do:

• Monitoring security access;
• Conducting security assessments through vulnerability and penetration testing, and risk analysis;
• Monitoring of network traffic to detect potential threats and then escalating where necessary;
• Performing both internal and external security audits;
• Analysing security breaches to identify the root cause;
• Continuously updating the company’s incident response and disaster recovery plans;
• Verifying the security of third-party vendors and collaborating with them to meet security requirements;
• Responsible for the prevention of crime through the collection, analysis, and reporting of data;
• Responsible for investigating and documenting any security breaches or attacks for future reference;
• Ability to install security measures and operate software to protect systems and information infrastructure, including firewalls and data encryption programs;
• Research and stay aware of current IT security trends and news;
• Develop company-wide best practices for IT security;
• Help colleagues install security software and understand information security management;
• Research security enhancements and make recommendations to management;
• Install and use software, such as firewalls and data encryption programs, to protect sensitive information;
• Prepare reports that document security breaches and the extent of the damage caused by the breaches;
• Involved with creating their organisation’s disaster recovery plan;
• Use advanced analytic tools to determine emerging threat patterns and vulnerabilities;
• Maintain an information security risk register, and assist with internal and external audits relating to information security;
• Assist with the creation, maintenance and delivery of cyber security awareness training for colleagues.

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We Want You:

• We have a spot for a seriously talented Senior Infrastructure Engineer, who is eager to work in a challenging environment, supporting the business in day-to-day operations, as well as facilitating business changes.
• We need someone who questions everything they see happening, not someone who is content with taking information at face value. You are required to test, design, build and maintain our company's. Maintain the reliability and security of the company’s IT infrastructure, including voice, network, security and hosting elements. Ensure ongoing IT infrastructure performance by building appropriate technical designs and configurations and providing escalation support for the infrastructure.

You Bring:

• Minimum 8 years of experience as a Senior Infrastructure Engineer/Senior Systems Engineer;
• Infrastructure: A+/N+, MCP, MCSE and MCITP, O365, Endpoint Manager
• VMware certified - VCP.
• Windows servers 2012 – 2019.
• SCCM \ Endpoint Manager.
• FortiGate Firewall Management.
• Antivirus Sophos.
• Disaster Recovery methodologies and practice.
• Server Patching \ WSUS.
• OS365, Microsoft Exchange, Active Directory.
• Knowledge of Microsoft desktop operating systems and desktop software.
• Knowledge Kubernetes.
• OpenShift Administrator.
• Networking Certification (Network+, CCNA, CCNP, Fortinet Firewall.

Nice To Have

• Red Hat OpenShift certified – RHCE;
• VMware \ virtualization – Expert.

What You’ll Do:

• Administration of the Windows/Linux network, including all servers and desktops and laptops.
• Management of the Windows Servers, Group Policy, Active Directory, Exchange on-prem and cloud and MSSQL SERVER (configuration / installation / maintenance of forests, trees, and DNS services), RDS, IIS
• Management and patching of VMware platform. Creating of servers and deploying as required within the business group.
• Perform routine maintenance activities required by PCI DSS.
• Management of all software and hardware installations.
• Disaster Recovery and Business Continuity planning / recommendation.
• Timely installation of patches, updates, and service packs following patch audit assessments.
• Hands on working experience with LAN/WAN implementation, DNS changes / requests, advanced routing and switching Juniper hardware.
• Working with HP, Lenovo, and Dell servers on enterprise level.
• Working with SAN, NAS storage management on enterprise level.
• Working with experience with administering F5 LTM, AWAF, creating of iRules, pools, geo-location tagging, etc.
• Working with administering Fortigate firewalls, creating of policies, IPS rules and managing threats.
• Setting up / configuring / administration of NMS system(s), e.g., Nagios, NetFlow, Cacti
• Hands on working experience administering enterprise IP networks in mission-critical, 24x7 production environments.
• Able to conduct research into networking issues and products as required.
• Working technical knowledge of current network hardware, protocols, and Internet standards.
• Work closely with the IT Manager to make sure all systems are secure using tools.
• Extensive exposure to managing backup solutions / optimize current processes as the company grows.
• Assist where required with Microsoft SAM audit.
• Strong leadership and time management skills to train and support 1st and 2nd level Systems Engineers / 1st, 2nd, and 3rd level IT Support Engineers.

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We Want You:

• We are on the lookout for someone who is always on the lookout, a commando with proven hands-on experience in ‘shooting out trouble’…That’s you, Systems Engineer 2!. Our newest member of the All-Star Team will work with a diverse and multi-skilled Team with fellow like-minded individuals resolving system issues, supporting all operating systems, applications, and Microsoft Systems at intermediate to senior level of support.
• As a Systems Engineer II you will provide Intermediate to Senior level assistance to our company customers. Your responsibilities will include resolving system issues, and supporting all operating systems, applications, and Microsoft Systems at intermediate to senior level of support. You need to provide clear, written instructions and technical manuals. The successful candidate will need to show proven hands-on experience troubleshooting and supporting a complex hybrid environment as all support, maintenance and troubleshooting will happen on live mission-critical systems operating 24 x 7 x 365.

You Bring:

• Relevant Degree/Diploma in Information Technology.
• Internationally recognized Microsoft Certificate.
• Linux+ or equivalent course.
• 4+ years in a similar position with a proven track record.
• Working experience with Asterisk and Avaya Enterprise VoIP services.
• 2+ years experience writing scripts.
• Extensive experience/exposure and knowledge of IP networking and protocols.
• Exposure to EMC SANs, Dell SANs, HP SAN, and RecoverPoint.
• Writing queries in MSSQL 2012+ using SSMS.
• Scripting using Perl, TCL language, and Python.

You Possess:

• Intensive troubleshooting knowledge.
• Analytical skills.
• Excellent communication skills.
• Self-driven with an ability to work independently.
• Strong sense of responsibility and accountability.
• Effective planning and organisational skills.
• Ability to work under pressure.

What You’ll Do:

• Administration of the Windows/Linux network, including all servers and desktops, and laptops.
• Maintenance of the Windows Server, Group Policy, Active Directory, and Exchange.
• Maintenance of all software installations.
• Disaster Recovery and Business Continuity recommendation.
• Timely installation of patches, updates, and service packs following patch audit assessments.
• Setting up, configuring, and administration of NMS system(s), e.g. Nagios, NetFlow, Cacti.
• Installation, maintenance, and troubleshooting CCTV solutions.
• Working experience administering enterprise IP networks in mission-critical, 24x7 environments.
• Able to conduct research into networking issues and products as required.
• Working technical knowledge of current network hardware, protocols, and Internet standards.
• Administration, support, and configuration of MS Office O365 for staff.
• Maintenance of additional complementary functionality for customer sub-sites.
• Administer and support at enterprise-level Microsoft Exchange infrastructure.
• Troubleshoot Exchange-related issues when alerted by monitoring software.
• Providing end-user support for all PC-based hardware, applications, and services.
• New user setup. Installing, and configuring workstations, software, telephone services, and network printing.
• Maintain and provide support for all IT infrastructure.
• Provide tier 1 and tier 2 support and troubleshooting.
• Troubleshoot OS, network, and storage-related issues.
• Operational Security, Maintenance and Governance.
• Perform software upgrades and patches (bios, firmware upgrades, etc.)
• Troubleshoot various Office 365 issues including connectivity and mobility.
• Conduct routine monitoring and analysis to include Audit Log Reports evaluation on systems.
• Work closely with the Senior Engineers to make sure all systems are secure.
• Extensive experience installing and maintaining VIP Payroll, VIP People, and Pastel Evolution.
• Extensive exposure to managing backup solutions / optimize current processes as the company grows.
• Assist where required with Microsoft SAM audit.
• Management of McAfee End Point Protection Suite (EPO, DLP, Antivirus, Endpoint Encryption).
• Strong leadership and time management skills to train and support 1st and 2nd level Systems Engineers / 1st, 2nd and 3rd level IT Support Engineers.

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We want you:

• Do you have a passion for the dynamic world of network and computer security? Got a great grip on the ins and outs of cloud provisioning, monitoring, and orchestration? We’re on the search for an experienced cloud computing professional of your calibre to join our Team!
• You will be responsible for the implementation and monitoring of cloud-native business applications running on orchestrated container platforms in a hybrid cloud environment. Information and security are critical for us and as a leader, you will manage platform security and remediation as a top priority. This includes vulnerability scans, assessments, and patching.

You bring:

• Degree in Computer Science, business or a closely related area (BS in CS or EE, or equivalent) or relevant experience.
• Ability to make decisions to technically resolve business requirements.
• Minimum 3+ years of hands-on experience supporting Cloud technologies and Linux systems including:
• Container technologies: Docker, Podman, Crio, Containerd;
• Container orchestration: Kubernetes, Openshift;
• Storage technologies - block, object etc;
• Integration with other environments (authentication/directory services, network file systems, etc.).

What you’ll do:

• Work tightly with our customers, to understand, capture, and deliver their requirements.
• Design and build distributed systems.
• Be able to work with the Operator Framework.
• Have an interest in diving into OpenShift and ODF (OpenShift Data Foundation).
• Work with your fellow engineers and the community to serve our customers.
• Support the requests of the Production and Development Teams to solve any problems related to the container platforms.
• Develop and oversee the backup, replication, and disaster recovery strategies.
• Maintain documentation for procedures, configurations, and programs.
• Ensure systems adhere to NIST and departmental standards.
• Develop automation scripts using Ansible or equivalent.
• Maintain software repositories and apply software updates.
• Install, configure and maintain OpenShift environment.
• Maintain/Monitor (i.e. Prometheus) the health of the systems through both automated and manual processes.
• Linux integration with other environments (authentication/directory services, network file systems, etc.).
• Cloud computing in general (provisioning, monitoring, orchestration, etc.).
• Understand OS and application-level issues and advise on the next steps.
• Ability to communicate clearly and set the right expectations with all stakeholders.
• Applicable understanding of RedHat OpenShift and Kubernetes.
• Understand infrastructure as code and the typical toolchains for implementing and maintaining these practices.