Job Opening at Momentum Metropolitan

Role Purpose    

Responsible for the directing of workflow, decision making and overall planning and management of the executive office.

Requirements    

• Matric or equivalent
• Post matric qualification in office admin or related (preferred)
• 5 years executive secretarial experience
• 2 – 3 years Office administration management

Duties & Responsibilities    

• Handle all administrative and secretarial activities (Internal Process) - 
• Ensure effective management support of office operations and procedures in order to ensure effectiveness and efficiency
• Optimize operational and time efficiency of the business leader.
• Manage the business leader by managing output, workflow and office deadlines
• Support diary management activities of the business leader to effectively manage and optimise time.
• Manage detailed travel arrangements and compile all the relevant documentation for travel-related meetings
• Pro-actively screen incoming calls, correspondence and respond independently where possible
• Oversee all the components (logistics, catering etc.) of events, meetings and functions within budget and specifications
• Provide secretarial support (agenda, minutes, action plans etc.) for the preparation and successful execution of meetings
• Support the flow of information and proper record keeping (i.e. files are kept in order and easily accessible) and ensuring that matters requiring their personal attention are handled speedily
• Escalate faults and other housekeeping issues with the relevant service provider and ensure queries are resolved  within the given timeframes
• Provide support to enable the department to control costs and effect governance requirements (i.e. management of office supplies)
• Escalate client complaints and queries to the relevant department
• Collate, compile and distribute documents to the required standards within defined time-frames
• On a monthly basis, review departmental budget reports obtained from Finance.
• Manage the coordination and the facilitation of training venues for the decentralised academy process for the province.

Engage with clients in a client centric manner (Client Services) - 

• Build and maintain relationships with clients and internal and external stakeholders
• Create partnerships with relevant stakeholders in order to understand business priorities and requirements.
• Develop service level agreements and standards across all touch points in order to ensure that all stakeholders receive clear and accurate information and are kept informed at all times
• Drive efforts to improve service to all stakeholders and fair treatment within area of responsibility
• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.

Self-management and teamwork (People) - 

• Establish productive, professional relationships with key stakeholders in the various networks.
• Create a positive work climate and culture to energise employees, minimise work disruption and maximise employee productivity.
• Demonstrate exemplary leadership behaviour in line with vital behaviours through personal involvement, commitment and dedication in support of organisational values.
• Drive a culture that guides and directs best practice, fostering an environment of continuous learning, improvement and cohesiveness.
• Identify own growth and development needs and schedule interventions to enable ongoing development, training and personal growth.
• Effectively drive performance excellence within the team in order to ensure business objectives are achieved by setting team goals and having regular dialogue to achieve balanced scorecard objectives.
• Encourage innovation, ensure integrity in communication, change agility and collaboration within the team

Contribute to financial controls (Finance) - 

• Manage financial and other company resources under your control with due respect
• Participate in the effectiveness of financial policy, practice and procedures preventing illegal, unethical or improper conduct.
• Implement risk management, governance and compliance policies in own practice area, to identify and manage governance and risk exposure liability.

Competencies    

• Strong mathematical skills
• Decision making
• Very strong analytical skills and attention to detail
• Initiate action
• Deliver results
• Effective communication

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Role Purpose    

To provide strategic direction in the development and delivering of Wealth management propositions across various advice-centered distribution channels within Momentum. The focus of the role is to provide thought leadership on Wealth management and advice processes and to promote and operationalise vertical integration of the wealth management strategy, with the ultimate aim of enabling financial advisers to manage and enhance the financial wellness of their clients across all advice-centered distribution channels

Requirements    

• Degree in Business Management/Business Sciences/Finance/Economics related (Masters preferrable)
• Post graduate diploma in financial planning
• Certified Financial Planner (CFP) or Chartered Financial Analyst (CFA) designation.
• Comprehensive understanding of MMH's financial landscape and distribution channels.

 Proficiency in the creation of:

• Governance Frameworks
• Wealth Management Strategies
• Investment Advice and Advice processes
• Financial Analysis

Risk Management

• Minimum of 15 years of progressive experience in Wealth Management, with a strong background in managing multiple distribution channels;

Duties & Responsibilities    

• Formulation, implementation and promotion of the strategic Wealth strategy and providing thought leadership across various advice-centered channels within Momentum (Internal perspective) - 
• Develop and communicate forward-thinking strategies and frameworks for Wealth Management and advice processes across various advice-centered distribution channels;
• Provide thought leadership both within the organization and throughout the industry; driving innovation and business transformation;
• Develop and execute channel-specific Wealth Management strategies, frameworks and -advice processes that cater to the distinctive requirements of each channel, while driving vertical integration and innovation;
• Oversee the creation and execution of tailor-made Wealth Management strategies, frameworks and advice processes for each advice-centered distribution channel;
• Ensure alignment with the client base, risk profiles, and objectives specific to each channel;
• Ensure and enable the implementation of Wealth Management strategies, frameworks and – advice processes, ensuring seamless alignment with the strategic vision;
• Collaborate closely with implementation teams to drive successful execution;
• Ensure that Wealth Management, frameworks and advice process activities within each advice-centered distribution channel adhere to all relevant regulatory requirements and industry standards;
• Develop and implement tailored risk management strategies and frameworks for each channel;
• Conduct research to stay at the forefront of market trends, economic developments, and legislative changes affecting each advice-centered distribution channel;
• Analyze data and research to identify unique opportunities and challenges within each channel;
• Collaborate with channel-specific business development teams to identify growth opportunities and attract new clients;
• Drive strategies to increase assets under management/-advice for each channel.
• Create and promote the connection between Investment Philosophy, Risk profile, Elite Wealth Process and deployment plan
• Fulfil the role of key relationship manager with providers, strategic partners and Momentum Investment
• Drive investment behaviour of our advisers based on the Momentum Advice wealth philosophy

Promote Structure and Fee optimisation

• Lead and grow Wealth management in a channel specific and client centric manner to contribute to client growth, engagement and sound financial advice (Client perspective) - 
• Collaborate closely with all stakeholders responsible for different distribution channels, ensuring strategies align with each channel's unique characteristics, strategic objectives, and goals.
• Establish and embed a conducive culture focussed on advice and sustainable client relationships;
• Identify and create strategic partnerships with relevant stakeholders to understand business priorities and requirements;
• Provide credible and appropriate market insights expertise and advice to network of channel leaders, supervisors and tied advisors with the purpose to enable client growth and retention;
• Build and maintain relationships with channel leaders, supervisors and advisors in order to deliver on service level agreements with regards to professionalism, accountability and competitive targets;
• Make recommendations to improve client service and fair treatment of clients within area of responsibility[;
• Participate and contribute to a culture which builds sustainable relationships, facilitates feedback and provides exceptional client service;

Effectively lead team (People) - 

Establish productive, professional relationships with key stakeholders in the various channels

• Attract, select and recruit suitably qualified talent in line with Employment Equity principles, MFP Growth plan and MMH values;
• Create a positive work climate and culture to energise employees and network of advisers;
• Demonstrate exemplary leadership through personal involvement, inclusive leadership, commitment and dedication in support of organisational values;
• Drive a culture that guides and directs best practice, fostering an environment of continuous learning, improvement and cohesiveness;
• Execute effective workforce planning practices to ensure that staffing requirements are accurately forecasted and executed;
• Identify employee and advisor growth and development needs and collaborate with relevant stakeholders to ensure interventions enabling ongoing development, training and personal growth;
• Effectively drive performance excellence within the team in order to ensure business objectives are achieved by setting team goals and having regular dialogue to achieve meaningful and significant impact;
• Encourage innovation, ensure integrity in communication, change agility and collaboration within the team.

Ensure Efficient and Effective Practice (Finance) - 

• Control the budget for area, including the authorisation of expenditures and implementation of financial regulations;
• Manage high risk and financial issues in area of accountability;
• Implement and manage financial risk methodologies, techniques and systems and use to monitor and report on financial activities;
• Investigate reported wilful acts of non-compliance to organisation policy and practice and report on findings;
• Control the budget for area, including the authorisation of expenditures and implementation of financial regulations;
• Identify solutions to enhance cost effectiveness and increase operational efficiency;
• Implement risk management, governance and compliance policies in own practice area, to identify and manage governance and risk exposure;
• Participate in the effectiveness of financial policy, practice and procedures preventing illegal, unethical or improper conduct.

Competencies    

• Business Acumen
• Collaboration
• Client/ Stakeholder Commitment
• Impact and Influence
• Drive for Results
• Self-Awareness and Insight
• Leads Change and Innovation
• Diversity and Inclusiveness
• Motivating and Inspiring Team
• Growing Talent
• Strategic Thinking

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Role Purpose    

Provide strategic leadership on financial matters and oversee financial activities within Momentum Advice by providing professional and ethical financial practices and delivering an effective finance service offering that is aligned with business and Group Finance strategy; ensuring the sustained profitability of the business.

Requirements    

• Post graduate degree in BCom Accounting ,Financial Management or Management Accounting
• Registered chartered accountant with South African Institute of Chartered Accountants
• MBA (preferred)
• 10 years post qualification experience in financial management in an insurance and financial services environment
• 3-5 years in a senior management position
• Knowledge of the financial services, health, insurance and investment industry and applicable regulatory requirements and legislations.

Duties & Responsibilities    

• Lead and direct the finance function within Momentum Advice in support of business objectives. (Internal Process) - 
• Keep abreast of trends, legislation and best practices within the financial management field in order to optimise service offering and delivery.
• Collaborate with senior management to formulate short and long-term strategic financial objectives and operating strategies for the business, in line with the overall business strategy of Momentum, as well as the overall financial strategy of the Group.
• Oversee the design of effective and efficient futuristic financial modelling in support of the business strategy and new business ventures.
• Support the development of new business initiatives by studying economic trends and revenue opportunities, unpacking the financial implications and make recommendations regarding the financial viability of new business.
• Evaluate and advise on the financial impact and requirements of long range planning, introduction of new products/business and regulatory environment to support the realisation of the business strategy.
• Provide executive management within Momentum Advice, with advice on the financial implications of business activities, and provide consultative support to planning initiatives through financial and management information analyses, reports, and recommendations.
• Provide recommendations to strategically enhance financial performance and business opportunities.
• Contribute to the design and development of Group Finance strategies, policies and practices and oversee the implementation of finance strategies, policies and practices within the segment.
• Direct and oversee all aspects of the finance functions (accounting, tax, capital management etc.) of Momentum Advice, ensuring healthy financial management within the segment.
• Build and maintain effective business relationships with Group Finance in order to manage service delivery in line with business expectations and requirements.
• Establish and comply with finance governance principles and structures within the segments in line with finance best practice (GAAP, IFRS etc.).
• Manage and minimize the company’s financial risk exposure by developing and maintaining systems of internal controls, liaising with Risk Management functions as appropriate.
• Support the planning and management of internal audit activities in collaboration with the risk team.
• Provide direction for continuous improvement efforts by managing the identification of opportunities, cost reduction, improvements and systems enhancement.
• Understand the profitability and growth drivers for the business and ensure that the key insights are well understood by the management team.
• Ensure that sound financial controls and practices are in place within the segment and in the respective products and solutions centre of excellence to ensure the segment delivers on its stated financial objectives.

Drive a client centric environment that focuses on best practice service delivery  (Client Services) - 

• Build and maintain relationships with clients and stakeholders
• Contribute to sustaining a competitive edge through external networking and benchmarking and representation on related forums.
• Define fair and innovative client service practices which build rewarding relationships, and allows team to provide exceptional client service.
• Engage with key internal and external stakeholders to identify changing client needs and make recommendations to align service offering with client needs.
• Contribute to a client service excellence culture which builds enduring relationships and allows team to provide exceptional client service.
• Develop client service level agreements and standards in order to ensure clients receive clear and accurate information and are kept informed at all times
• Drive efforts to improve client service and fair treatment of clients within area of responsibility
• Incorporate client feedback into the enhancement of daily business processes and management operating systems
• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service

Effectively lead team (People) - 

• Create a positive work climate and culture to energise employees, give meaning to work, minimise work disruption and maximise employee productivity.
• Demonstrate exemplary leadership behaviour, through personal involvement, commitment and dedication in support of organisational values.
• Select and recruit suitably qualified talent in line with Employment Equity principles and MMH values
• Drive a culture that guides and directs best practice, fostering an environment of continuous learning, improvement and cohesiveness.
• Enable a learning and growth culture whereby information regarding successes, issues, trends and ideas are actively shared between team members.
• Execute effective workforce planning practices to ensure that staffing requirements are accurately forecasted
• Identify employee growth and development needs and schedule interventions to enable ongoing development, training and personal growth.
• Effectively manage performance within the team in order to ensure business objectives are achieved
• Encourage innovation, change agility and collaboration within the team

Oversee the budgeting and financial reporting process and implement sound financial controls (Finance) - 

• Coordinate the process for the development, implementation and monitoring of fit for purpose budgets to ensure the segment operating model is adequately budgeted for.
• Control the budget for area of responsibility, including the authorisation of expenditures and implementation of financial regulations.
• Influence the allocation and management of shared costs in line with MMH’s operating model.
• Oversee the monitoring of financial performance by measuring and analysing business results, initiating corrective actions and minimizing the impact of variances.
• Oversee the production and delivery of accurate financial metrics, statements and reports for the segment (Income Statement, Profit and Loss Statement etc.) within agreed timelines.
• Ensure the integrity of data and systems to enable accurate financial reporting.
• Present a complete analysis of financial results including strategic and tactical insights and recommendations to executive committees and boards.
• Manage the timeous and accurate submission of statutory reports to the relevant authorities and governing bodies.
• Engage with the Financial Services Board (FSB) to resolve any financial queries regarding statutory reports.
• Act as a spokesperson for the segment on matters relating to financial management and analysis.
• Implement and manage financial risk methodologies, techniques and systems and use to monitor and report on financial activities.
• Implement risk management, governance and compliance policies in own practice area, to identify and manage governance and risk exposure liability.
• Investigate reported wilful acts of non-compliance to organisation policy and practice and report on findings.

Competencies    

• Business Acumen
• Collaboration
• Client/ Stakeholder Commitment
• Impact and Influence
• Drive for Results
• Self-Awareness and Insight
• Leads Change and Innovation
• Diversity and Inclusiveness
• Motivating and Inspiring Team
• Growing Talent
• Strategic Thinking